Frequently Asked Questions


Here are some of the most frequently asked questions. If you have a question that is not answered here, please go to our contact page to talk to us.

Are modules mapped to the Care Certificate?


How does it work?


Who is this resource designed for?


What are the system requirements?


How long does it take to complete each module?


We have signed up to your Member Program. Can we increase or decrease the level of our membership?


As you add or update modules to your curriculum, will our membership status be affected?


Are there any additional charges?


Can you help our organization to meet our accreditation requirements?


Is the module “Autism” mapped to the Skills for Care Autism Skills and Knowledge List?


Once I start a module, how long do I have to complete it?


Do I receive anything after I have passed the module?


What can I do if my module has expired?