Seven Ways to Cause a Crisis

The song ‘Seven Ways to Cause a Crisis’ highlight what do we do that actually causes a crisis to happen in someone’s life?

What do we (ie: support staff, team, system. support plan) unintentionally do that causes crisis in the people lives that we support? Are we sometimes the cause of the very behaviors or actions that we are complaining about or that we may be wishing to change? Although we do not do this purposefully, we do though sometimes fail to pay attention to some fundamentally important parts of people’s lives. And when those fundamental things are being ignored, it is the perfect opportunity for something to go really wrong. We, as direct support professionals need to be aware of the relationships, homes, safety, support, choice and control of the people we support to help prevent a crisis from occuring.

Three Things


This video explores what we can do to better listen to people who are in direct support roles in order to improve the quality of life of both the support professional as well as the person being supported. Direct support professionals often feel isolated and the last to know things, which is ironic, since they are the ones spending the most time with the people they support. So give them opportunities beyond what is required that will help them to learn to do their job more efficiently. Give them opportunities to talk about not only their job, but their life outside their work. Help them to understand their role and value their role as a direct support professional as an invaluable one.