Our Staff Learning Modules are designed to benefit anyone who touches the lives of people with intellectual disabilities.
Abuse Prevention - Long Version
About this module:
This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples and stories to underline the importance of keeping people safe.
On successful completion of this module, you will be able to:
Describe what abuse is, and the signs, symptoms, causes, circumstances, patterns, and effects of abuse.
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Abuse Prevention - Long Version
About this module:
This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples and stories to underline the importance of keeping people safe.
On successful completion of this module, you will be able to:
Describe what abuse is, and the signs, symptoms, causes, circumstances, patterns, and effects of abuse.
Read more
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Abuse Prevention - Short Version
About this module:
This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.
On successful completion of this module, you will be able to:
Describe what abuse is, along with the signs, symptoms, causes, circumstances, patterns, and effects of abuse.
Read more
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Abuse Prevention - Short Version
About this module:
This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.
On successful completion of this module, you will be able to:
Describe what abuse is, along with the signs, symptoms, causes, circumstances, patterns, and effects of abuse.
Read more
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Abuse Prevention Long Version - Spanish Version
Prevención del abuso: Protección de Adultos contra el Abuso
About this module:
Este módulo ofrece una de las únicas capacitaciones de prevención y protección contra el abuso que se especializa de verdaad en las necesidades de las personas que apoyamos. No es un servicio de personas genérico o una capacitación de atención social y de la salud. Expresa la pasión, los valores, ejemplos de primera mano e historias, que subrayan la importancia de mantener a las personas a salvo.
Una vez que hayas finalizado con éxito este módulo, podrás:
Describir qué es el abuso, y cuáles son las señales, síntomas, causas, circunstancias, patrones y efectos del abuso.
Read more
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Abuse Prevention Long Version - Spanish Version
Prevención del abuso: Protección de Adultos contra el Abuso
About this module:
Este módulo ofrece una de las únicas capacitaciones de prevención y protección contra el abuso que se especializa de verdaad en las necesidades de las personas que apoyamos. No es un servicio de personas genérico o una capacitación de atención social y de la salud. Expresa la pasión, los valores, ejemplos de primera mano e historias, que subrayan la importancia de mantener a las personas a salvo.
Una vez que hayas finalizado con éxito este módulo, podrás:
Describir qué es el abuso, y cuáles son las señales, síntomas, causas, circunstancias, patrones y efectos del abuso.
Read more
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Active Support
About this module:
Active support is an approach that was developed to help combat the lack of engagement in meaningful activities and relationships experienced by people who receive support. Active support is about doing with, not for or to. Active support helps people to have a more active role in their lives and experience a better quality of life. Every moment has potential!
On successful completion of this module, you will be able to:
Define what active support is and how it can help people have a better quality of life.
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Active Support
About this module:
Active support is an approach that was developed to help combat the lack of engagement in meaningful activities and relationships experienced by people who receive support. Active support is about doing with, not for or to. Active support helps people to have a more active role in their lives and experience a better quality of life. Every moment has potential!
On successful completion of this module, you will be able to:
Define what active support is and how it can help people have a better quality of life.
Read more
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Active Support - Spanish Version
Apoyo activo
About this module:
La asistencia activa es un enfoque que se desarrolló para combatir la falta de participación en actividades con sentido o en relaciones, de las personas que reciben apoyo. La asistencia activa trabaja con las personas, no para o por la persona. La asistencia activa ayuda a las personas a participar más activamente en sus propias vidas y a mejorar la calidad de sus vidas. Cada momento ofrece posibilidades.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir qué es el Apoyo activo y cómo puede ayudar a las personas a tener una mejor calidad de vida.
Read more
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Active Support - Spanish Version
Apoyo activo
About this module:
La asistencia activa es un enfoque que se desarrolló para combatir la falta de participación en actividades con sentido o en relaciones, de las personas que reciben apoyo. La asistencia activa trabaja con las personas, no para o por la persona. La asistencia activa ayuda a las personas a participar más activamente en sus propias vidas y a mejorar la calidad de sus vidas. Cada momento ofrece posibilidades.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir qué es el Apoyo activo y cómo puede ayudar a las personas a tener una mejor calidad de vida.
Read more
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Autism
About this module:
This module combines a straightforward introduction to autism with a broad range of practical strategies and approaches. The short films within the module balance the personal perspectives of people who have autism with the opinions and experiences of a number of leading professionals.
On successful completion of this module, you will be able to:
Describe autism.
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Autism
About this module:
This module combines a straightforward introduction to autism with a broad range of practical strategies and approaches. The short films within the module balance the personal perspectives of people who have autism with the opinions and experiences of a number of leading professionals.
On successful completion of this module, you will be able to:
Describe autism.
Read more
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Autism - Spanish Version
Autismo
About this module:
Este módulo combina una introducción sencilla al autismo con una gama amplia de estrategias y enfoques prácticos. Como parte del módulo, este video corto equilibra las perspectivas de los autistas con las opiniones y experiencias de un grupo de líderes profesionales.
Una vez que hayas finalizado con éxito este módulo, podrás:
Describir el autismo y el Síndrome de Asperger y conocer los trastornos asociados más comúnmente diagnosticados.
Read more
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Autism - Spanish Version
Autismo
About this module:
Este módulo combina una introducción sencilla al autismo con una gama amplia de estrategias y enfoques prácticos. Como parte del módulo, este video corto equilibra las perspectivas de los autistas con las opiniones y experiencias de un grupo de líderes profesionales.
Una vez que hayas finalizado con éxito este módulo, podrás:
Describir el autismo y el Síndrome de Asperger y conocer los trastornos asociados más comúnmente diagnosticados.
Read more
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Autism and Sensory Processing
About this module:
This module expands on the learning provided in our module “Autism.” Please complete that module first. Understanding and gaining insight into your processing system takes time and effort. Understanding someone else's requires really careful observation, imagination, and empathy. In this module you will learn how your processing works and in turn we will teach you how to better understand and assist the processing realities of the people you support.
On successful completion of this module, you will be able to:
Explain what processing is.
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Autism and Sensory Processing
About this module:
This module expands on the learning provided in our module “Autism.” Please complete that module first. Understanding and gaining insight into your processing system takes time and effort. Understanding someone else's requires really careful observation, imagination, and empathy. In this module you will learn how your processing works and in turn we will teach you how to better understand and assist the processing realities of the people you support.
On successful completion of this module, you will be able to:
Explain what processing is.
Read more
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Autism and Sensory Processing - Spanish Version
El autismo y el procesamiento sensorial
About this module:
Este módulo amplía lo que aprendimos en el modulo «Autismo». Finaliza primero este módulo. Comprender y obtener más perspectiva sobre tu sistema de procesamiento toma tiempo y esfuerzo. Entender a otra
persona exige observación detenida, imaginación y empatía. En este módulo aprenderás cómo funciona tu procesamiento, y a su vez, te enseñaremos cómo entender mejor y ayudar a comprender las realidades del procesamiento de las personas a las que apoyas.
Este módulo tiene presentaciones de Judith North y Simon Haywood. "
Una vez que hayas finalizado con éxito este módulo, podrás:
Explicar qué es el procesamiento.
Read more
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Autism and Sensory Processing - Spanish Version
El autismo y el procesamiento sensorial
About this module:
Este módulo amplía lo que aprendimos en el modulo «Autismo». Finaliza primero este módulo. Comprender y obtener más perspectiva sobre tu sistema de procesamiento toma tiempo y esfuerzo. Entender a otra
persona exige observación detenida, imaginación y empatía. En este módulo aprenderás cómo funciona tu procesamiento, y a su vez, te enseñaremos cómo entender mejor y ayudar a comprender las realidades del procesamiento de las personas a las que apoyas.
Este módulo tiene presentaciones de Judith North y Simon Haywood. "
Una vez que hayas finalizado con éxito este módulo, podrás:
Explicar qué es el procesamiento.
Read more
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Boundaries
About this module:
Forget everything you think you know about boundaries. Dave Hingsburger's insightful words and thought provoking stories will open your mind.
Both you and the people you support need to know about boundaries. But as this module explains, for the people you support, boundaries are the most important social skill.
On successful completion of this module, you will be able to:
Explain what boundaries are and why they are important for both you and the people you support.
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Boundaries
About this module:
Forget everything you think you know about boundaries. Dave Hingsburger's insightful words and thought provoking stories will open your mind.
Both you and the people you support need to know about boundaries. But as this module explains, for the people you support, boundaries are the most important social skill.
On successful completion of this module, you will be able to:
Explain what boundaries are and why they are important for both you and the people you support.
Read more
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Boundaries - Spanish Version
Limites
About this module:
Olvídense de todo lo que creen que saben sobre los límites. Las palabras esclarecedoras y las historias provocadoras de Dave Hingsburger ofrecen una perspectiva más amplia. Tanto tú como las personas que apoyas necesitan conocer los limites. Pero como lo explica este módulo, para las personas que apoyas los límites representan la más importante habilidad social.
Una vez que hayas finalizado con éxito este módulo, podrás:
Explicar cuáles son los límites y por qué son importantes tanto para ti como para las personas apoyas.
Read more
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Boundaries - Spanish Version
Limites
About this module:
Olvídense de todo lo que creen que saben sobre los límites. Las palabras esclarecedoras y las historias provocadoras de Dave Hingsburger ofrecen una perspectiva más amplia. Tanto tú como las personas que apoyas necesitan conocer los limites. Pero como lo explica este módulo, para las personas que apoyas los límites representan la más importante habilidad social.
Una vez que hayas finalizado con éxito este módulo, podrás:
Explicar cuáles son los límites y por qué son importantes tanto para ti como para las personas apoyas.
Read more
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Breaking Bad News
About this module:
Nobody likes to break bad news. We worry about how to do it, how someone will respond, and how we will cope with their response. It may seem easiest not to break the news, or to get someone else to do it. Many people even try to pretend that the bad news event hasn’t happened. This module will guide and support you in the process of helping someone to understand bad news.
This module is written by features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard and Irene Tuffrey-Wijne.
On successful completion of this module, you will be able to:
Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.
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Breaking Bad News
About this module:
Nobody likes to break bad news. We worry about how to do it, how someone will respond, and how we will cope with their response. It may seem easiest not to break the news, or to get someone else to do it. Many people even try to pretend that the bad news event hasn’t happened. This module will guide and support you in the process of helping someone to understand bad news.
This module is written by features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard and Irene Tuffrey-Wijne.
On successful completion of this module, you will be able to:
Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.
Read more
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Building Friendships and Community
About this module:
In this module, leading expert Kay Mills frames her personal experiences with stories of people she has worked with to comprehensively explain how we can help people to build friendships and community. Kay begins by defining both friendships and community, and then goes on to explain their value. Finally, she offers a full range of strategies that workers can use to not only build, but also maintain friendships and community.
On successful completion of this module, you will be able to:
Explain the discrimination, prejudice and institutionalization that people have experienced and how it impacts on their experience of friendships and community.
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Building Friendships and Community
About this module:
In this module, leading expert Kay Mills frames her personal experiences with stories of people she has worked with to comprehensively explain how we can help people to build friendships and community. Kay begins by defining both friendships and community, and then goes on to explain their value. Finally, she offers a full range of strategies that workers can use to not only build, but also maintain friendships and community.
On successful completion of this module, you will be able to:
Explain the discrimination, prejudice and institutionalization that people have experienced and how it impacts on their experience of friendships and community.
Read more
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Building Friendships and Community- Spanish Version
Formación de Amistades y Comunidad
About this module:
En este módulo, la experta líder Kay Mills enmarca sus experiencias personales con historias de personas con las que ha trabajado para explicar de manera integral cómo podemos ayudar a las personas a crear relaciones y comunidad. Primeramente Kay define la amistad y la comunidad, y después nos explica el valor que tienen. Por último, nos ofrece una estrategia completa que pueden usar los profesionales de asistencia no solo para crear, sino también conservar las amistades y la comunidad.
Una vez que hayas finalizado con éxito este módulo, podrás:
Explicar la discriminación, los prejuicios y la institucionalización que han vivido las personas y cómo estos factores impactan la percepción sobre la amistad y la comunidad.
Read more
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Building Friendships and Community- Spanish Version
Formación de Amistades y Comunidad
About this module:
En este módulo, la experta líder Kay Mills enmarca sus experiencias personales con historias de personas con las que ha trabajado para explicar de manera integral cómo podemos ayudar a las personas a crear relaciones y comunidad. Primeramente Kay define la amistad y la comunidad, y después nos explica el valor que tienen. Por último, nos ofrece una estrategia completa que pueden usar los profesionales de asistencia no solo para crear, sino también conservar las amistades y la comunidad.
Una vez que hayas finalizado con éxito este módulo, podrás:
Explicar la discriminación, los prejuicios y la institucionalización que han vivido las personas y cómo estos factores impactan la percepción sobre la amistad y la comunidad.
Read more
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Challenging Behavior
About this module:
The causes of challenging behavior and the needs of people with challenging behavior are often misunderstood. Our insightful and empowering short films, supported by a range of interactive graphics, help clarify many of the most common misunderstandings.
On successful completion of this module, you will be able to:
Define challenging behavior.
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Challenging Behavior
About this module:
The causes of challenging behavior and the needs of people with challenging behavior are often misunderstood. Our insightful and empowering short films, supported by a range of interactive graphics, help clarify many of the most common misunderstandings.
On successful completion of this module, you will be able to:
Define challenging behavior.
Read more
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Challenging Behavior - Spanish Version
Conducta desafiante
About this module:
Por lo general, hay malentendidos acerca de las causas que provocan las conductas desafiantes y las necesidades de las personas con conductas desafiantes. Nuestros videos cortos perspicaces y empoderadores, respaldados con una gama de gráficos interactivos, ayudan a aclarar los malentendidos más comunes.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir qué es una conducta desafiante.
Read more
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Challenging Behavior - Spanish Version
Conducta desafiante
About this module:
Por lo general, hay malentendidos acerca de las causas que provocan las conductas desafiantes y las necesidades de las personas con conductas desafiantes. Nuestros videos cortos perspicaces y empoderadores, respaldados con una gama de gráficos interactivos, ayudan a aclarar los malentendidos más comunes.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir qué es una conducta desafiante.
Read more
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Dementia Explained
About this module:
The good news is that the people with intellectual disabilities are living longer, but this also means they are developing all the conditions of older age. It is therefore very important to understand what dementia is, how it affects people with intellectual disabilities, and the support that people need.
On successful completion of this module, you will be able to:
Explain what the term dementia means.
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Dementia Explained
About this module:
The good news is that the people with intellectual disabilities are living longer, but this also means they are developing all the conditions of older age. It is therefore very important to understand what dementia is, how it affects people with intellectual disabilities, and the support that people need.
On successful completion of this module, you will be able to:
Explain what the term dementia means.
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Dementia Strategies
About this module:
Dementia causes people to lose skills and abilities they once had. What people are not losing, however, are their feelings and emotions. So let's think about how we can make this part of people's life enjoyable and stress free. This module is packed full of easy to use and practical strategies that will help you be able to better support people with dementia.
On successful completion of this module, you will be able to:
Respond to the reality of the person with dementia with a calming and reassuring approach.
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Dementia Strategies
About this module:
Dementia causes people to lose skills and abilities they once had. What people are not losing, however, are their feelings and emotions. So let's think about how we can make this part of people's life enjoyable and stress free. This module is packed full of easy to use and practical strategies that will help you be able to better support people with dementia.
On successful completion of this module, you will be able to:
Respond to the reality of the person with dementia with a calming and reassuring approach.
Read more
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Difficult Families - Spanish Version
Familias Difíciles
About this module:
Este módulo conmemora a las familias y lo que podemos aprender de ellas. Las palabras conmovedoras y reflexivas de las familias que participaron en este módulo te ayudarán a aprender de la experiencia y comprender las perspectivas de las familias con las que trabajas.
Este módulo contiene presentaciones de Maria Hodermarska, Clara Berg, Diana McCourt, Janis Swindlehurst y Evelyn Perez. "
Una vez que hayas finalizado con éxito este módulo, podrás:
Entender que no existe una familia difícil.
Read more
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Difficult Families - Spanish Version
Familias Difíciles
About this module:
Este módulo conmemora a las familias y lo que podemos aprender de ellas. Las palabras conmovedoras y reflexivas de las familias que participaron en este módulo te ayudarán a aprender de la experiencia y comprender las perspectivas de las familias con las que trabajas.
Este módulo contiene presentaciones de Maria Hodermarska, Clara Berg, Diana McCourt, Janis Swindlehurst y Evelyn Perez. "
Una vez que hayas finalizado con éxito este módulo, podrás:
Entender que no existe una familia difícil.
Read more
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Difficult Families?
About this module:
This module is a celebration of families and what we can learn from them. The moving and thoughtful words of the families who made this module will help you to learn from the experience and understand the perspectives of the families that you work with.
On successful completion of this module, you will be able to:
Understand that there is no such thing as a difficult family.
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Difficult Families?
About this module:
This module is a celebration of families and what we can learn from them. The moving and thoughtful words of the families who made this module will help you to learn from the experience and understand the perspectives of the families that you work with.
On successful completion of this module, you will be able to:
Understand that there is no such thing as a difficult family.
Read more
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Diversity
About this module:
To recognize that every person is unique and to respect each person’s differences define diversity and the mission of this module. Co written by Charles Archer, Karyn Harvey, Roger Ramsukh and Dave Hingsburger this module features four very different perspectives on diversity. These perspectives will in turn explore how you can allow people to define who they are, how they lead their lives, what they need to be safe, and how your support can lead them to reach their potential in all that they do.
This module was written by and features presentations from Charles Archer, Karyn Harvey, Dave Hingsburger, and Roger Ramsukh.
On successful completion of this module, you will be able to:
Provide equal support, equal care and equal respect.
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Diversity
About this module:
To recognize that every person is unique and to respect each person’s differences define diversity and the mission of this module. Co written by Charles Archer, Karyn Harvey, Roger Ramsukh and Dave Hingsburger this module features four very different perspectives on diversity. These perspectives will in turn explore how you can allow people to define who they are, how they lead their lives, what they need to be safe, and how your support can lead them to reach their potential in all that they do.
This module was written by and features presentations from Charles Archer, Karyn Harvey, Dave Hingsburger, and Roger Ramsukh.
On successful completion of this module, you will be able to:
Provide equal support, equal care and equal respect.
Read more
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Diversity - Spanish version
Diversidad
About this module:
La definición de la diversidad y la misión de este módulo es reconocer que cada persona es única y debemos respetar las diferencias de cada una. Co escrito por Charles Archer, Karyn Harvey, Roger Ramsukh, y Dave Hingsburger este módulo presenta cuatro perspectivas diferentes sobre la diversidad. Estas perspectivas a su vez exploran cómo puedes ayudar a las personas a definir quiénes son, cómo viven sus vidas, qué necesitan para sentirse a salvo y seguras, y cómo tu apoyo puede orientarlas para que alcancen su potencial en todo lo que hacen.
Este módulo fue escrito y presenta presentaciones de Charles Archer, Karyn Harvey, Dave Hingsburger y Roger Ramsukh. "
Después de completar este módulo, podrás:
Dar el mismo apoyo, la misma atención y el mismo respeto.
Read more
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Diversity - Spanish version
Diversidad
About this module:
La definición de la diversidad y la misión de este módulo es reconocer que cada persona es única y debemos respetar las diferencias de cada una. Co escrito por Charles Archer, Karyn Harvey, Roger Ramsukh, y Dave Hingsburger este módulo presenta cuatro perspectivas diferentes sobre la diversidad. Estas perspectivas a su vez exploran cómo puedes ayudar a las personas a definir quiénes son, cómo viven sus vidas, qué necesitan para sentirse a salvo y seguras, y cómo tu apoyo puede orientarlas para que alcancen su potencial en todo lo que hacen.
Este módulo fue escrito y presenta presentaciones de Charles Archer, Karyn Harvey, Dave Hingsburger y Roger Ramsukh. "
Después de completar este módulo, podrás:
Dar el mismo apoyo, la misma atención y el mismo respeto.
Read more
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Do the Write Thing
About this module:
Behind every word we write, there is a person. But paperwork is loathed by almost every support professional in the field of human services. What if we could change the way we document? Join us as we make paperwork become people work.
On successful completion of this module, you will be able to:
Appreciate documentation as a competency and a skill.
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Do the Write Thing
About this module:
Behind every word we write, there is a person. But paperwork is loathed by almost every support professional in the field of human services. What if we could change the way we document? Join us as we make paperwork become people work.
On successful completion of this module, you will be able to:
Appreciate documentation as a competency and a skill.
Read more
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Do The Write Thing - Spanish Version
Documentación con precisión
About this module:
Detrás de cada palabra que escribimos, hay una persona. Pero casi todos los profesionales de asistencia en el campo de los servicios para personas detestan la documentación. ¿Qué pasaría si pudiéramos transformar
la manera en que documentamos? Ven con nosotros y hagamos que el trabajo de la documentación se vuelva un trabajo de personas.
John Raffaele es un apasionado de la documentación. John comienza el módulo detallando los fundamentos para crear documentación relevante producida con profesionalismo. John después presenta el enfoque
centrado en la persona con el que escribimos con la persona en lugar de por la persona. Este módulo incluye presentaciones de video de John Raffaele, Janice Bartley, y Kathie Snow.
Después de completar este módulo, serán capaces de:
Apreciar la documentación como una competencia y una habilidad.
Read more
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Do The Write Thing - Spanish Version
Documentación con precisión
About this module:
Detrás de cada palabra que escribimos, hay una persona. Pero casi todos los profesionales de asistencia en el campo de los servicios para personas detestan la documentación. ¿Qué pasaría si pudiéramos transformar
la manera en que documentamos? Ven con nosotros y hagamos que el trabajo de la documentación se vuelva un trabajo de personas.
John Raffaele es un apasionado de la documentación. John comienza el módulo detallando los fundamentos para crear documentación relevante producida con profesionalismo. John después presenta el enfoque
centrado en la persona con el que escribimos con la persona en lugar de por la persona. Este módulo incluye presentaciones de video de John Raffaele, Janice Bartley, y Kathie Snow.
Después de completar este módulo, serán capaces de:
Apreciar la documentación como una competencia y una habilidad.
Read more
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Down Syndrome
About this module:
What is Down syndrome and what causes it? How are people with Down syndrome like you and how are they different? Why do people with Down syndrome have some very specific health needs and what are they? What are the myths and stereotypes about Down syndrome? How can you best support someone with Down syndrome to live a happy and healthy life? In this module we will answer all these questions and much more!
This module features presentations from Jonathan Angus, Fionn Crombie Angus, James Minshall, Barry Minshall, and Stuart Mills.
On successful completion of this module, you will be able to:
Understand what Down syndrome is and what causes it to occur.
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Down Syndrome
About this module:
What is Down syndrome and what causes it? How are people with Down syndrome like you and how are they different? Why do people with Down syndrome have some very specific health needs and what are they? What are the myths and stereotypes about Down syndrome? How can you best support someone with Down syndrome to live a happy and healthy life? In this module we will answer all these questions and much more!
This module features presentations from Jonathan Angus, Fionn Crombie Angus, James Minshall, Barry Minshall, and Stuart Mills.
On successful completion of this module, you will be able to:
Understand what Down syndrome is and what causes it to occur.
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Employment
About this module:
Paid employment is simply not given the priority that it deserves. This module aims to inspire change. The module begins by providing some background to the historical and present day barriers to employment, before reviewing in some detail the importance of employment.
Learning outcomes for this module
On successful completion of this module, you will be able to:
Understand the importance and purpose of employment.
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Employment
About this module:
Paid employment is simply not given the priority that it deserves. This module aims to inspire change. The module begins by providing some background to the historical and present day barriers to employment, before reviewing in some detail the importance of employment.
Learning outcomes for this module
On successful completion of this module, you will be able to:
Understand the importance and purpose of employment.
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End of Life Care
About this module:
End of life care. It's not part of the job description, it's not part of what you are told you are going to do when you become a support worker.
In this module you will learn what to expect when someone is going to die and what your role is. You can do end of life care and it is a massive privilege!
This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.
On successful completion of this module, you will be able to:
Understand what End of Life Care is and what your role is when someone reaches the end of their life.
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End of Life Care
About this module:
End of life care. It's not part of the job description, it's not part of what you are told you are going to do when you become a support worker.
In this module you will learn what to expect when someone is going to die and what your role is. You can do end of life care and it is a massive privilege!
This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.
On successful completion of this module, you will be able to:
Understand what End of Life Care is and what your role is when someone reaches the end of their life.
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Epilepsy
About this module:
The presence of an intellectual disability and epilepsy poses unique and significant challenges. With the help of leading thinkers and people with personal experience this module will help you to better understand what epilepsy is, how it affects people and what you can do to best assist those you support.
This module features presentations from Alison Corp, Sally-Ann Remnant and Torie Robinson.
On successful completion of this module, you will be able to:
Explain what epilepsy is and how it affects people.
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Epilepsy
About this module:
The presence of an intellectual disability and epilepsy poses unique and significant challenges. With the help of leading thinkers and people with personal experience this module will help you to better understand what epilepsy is, how it affects people and what you can do to best assist those you support.
This module features presentations from Alison Corp, Sally-Ann Remnant and Torie Robinson.
On successful completion of this module, you will be able to:
Explain what epilepsy is and how it affects people.
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FASD Supporting Success!
About this module:
Historically many people with Fetal Alcohol Spectrum Disorder, also known as FASD, have not been understood or properly supported. This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with FASD.
On successful completion of this module, you will be able to:
Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.
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FASD Supporting Success!
About this module:
Historically many people with Fetal Alcohol Spectrum Disorder, also known as FASD, have not been understood or properly supported. This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with FASD.
On successful completion of this module, you will be able to:
Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.
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Five More Things You Can Do
About this module:
David Pitonyak is back with another five things you can do to support someone who has behavior that is challenging.
When the person you support is going through a difficult time, friendships, a positive identity, fairness, and fun are commonly neglected. Using a series of memorable short stories, David will help you to learn why these principles are so important and what you can do to develop them.
On successful completion of this module, you will be able to:
Understand the importance of relationships, contribution, and goal setting.
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Five More Things You Can Do
About this module:
David Pitonyak is back with another five things you can do to support someone who has behavior that is challenging.
When the person you support is going through a difficult time, friendships, a positive identity, fairness, and fun are commonly neglected. Using a series of memorable short stories, David will help you to learn why these principles are so important and what you can do to develop them.
On successful completion of this module, you will be able to:
Understand the importance of relationships, contribution, and goal setting.
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Five Things You Can Do
About this module:
"Five Things You Can Do," is a list of things you can think about and do when you are supporting a person whose behavior is troubling you. This is not a list of "quick fix" strategies for stopping unwanted behavior. It is a list of ideas for uncovering the real things that a person might need so that you can be more supportive.
On successful completion of this module, you will be able to:
Explain the importance of getting to know the person.
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Five Things You Can Do
About this module:
"Five Things You Can Do," is a list of things you can think about and do when you are supporting a person whose behavior is troubling you. This is not a list of "quick fix" strategies for stopping unwanted behavior. It is a list of ideas for uncovering the real things that a person might need so that you can be more supportive.
On successful completion of this module, you will be able to:
Explain the importance of getting to know the person.
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Growing Older
About this module:
It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will help you to keep in touch with the changes that may be happening, the implications of these changes and what you can do to help people to live a healthy and meaningful life, as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand the changes the people you support may experience as they grow older, and how this may affect them.
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Growing Older
About this module:
It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will help you to keep in touch with the changes that may be happening, the implications of these changes and what you can do to help people to live a healthy and meaningful life, as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand the changes the people you support may experience as they grow older, and how this may affect them.
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Health and Safety
About this module:
Warning. Slightly inspirational health and safety training! The words 'inspirational' and 'health and safety' may not sit easily together. But not many Health and Safety training courses feature contributions from leading thinkers like Dave Hingsburger, David Pitonyak Dave Hasbury, and John Raffaele.
On successful completion of this module, you will be able to:
Understand the roles and responsibilities relating to health and safety in the workplace for yourself and others.
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Health and Safety
About this module:
Warning. Slightly inspirational health and safety training! The words 'inspirational' and 'health and safety' may not sit easily together. But not many Health and Safety training courses feature contributions from leading thinkers like Dave Hingsburger, David Pitonyak Dave Hasbury, and John Raffaele.
On successful completion of this module, you will be able to:
Understand the roles and responsibilities relating to health and safety in the workplace for yourself and others.
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Health and Safety - Spanish Version
Salud y Seguridad
About this module:
Alerta. Capacitación ligeramente inspiradora sobre la salud y la seguridad. Es posible que no sea fácil entrelazar las palabras «inspiradora» y «salud y seguridad». Pero a la vez no hay muchos cursos de capacitación sobre Salud y seguridad que cuenten con los aportes de pensadores destacados como Dave Hingsburger, David Pitonyak Dave Hasbury, y John Raffaele.
Este módulo lo ayudará a cumplir con sus requisitos reglamentarios y, debido a que está 100 % dedicado a nuestro campo de trabajo, podría cambiar su forma de pensar acerca de la capacitación en salud y seguridad.
Al completar con éxito este módulo, podrá:
Entender los roles y responsabilidades relacionados con la salud y la seguridad en el lugar de trabajo para protegerte a ti y a los demás.
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Health and Safety - Spanish Version
Salud y Seguridad
About this module:
Alerta. Capacitación ligeramente inspiradora sobre la salud y la seguridad. Es posible que no sea fácil entrelazar las palabras «inspiradora» y «salud y seguridad». Pero a la vez no hay muchos cursos de capacitación sobre Salud y seguridad que cuenten con los aportes de pensadores destacados como Dave Hingsburger, David Pitonyak Dave Hasbury, y John Raffaele.
Este módulo lo ayudará a cumplir con sus requisitos reglamentarios y, debido a que está 100 % dedicado a nuestro campo de trabajo, podría cambiar su forma de pensar acerca de la capacitación en salud y seguridad.
Al completar con éxito este módulo, podrá:
Entender los roles y responsabilidades relacionados con la salud y la seguridad en el lugar de trabajo para protegerte a ti y a los demás.
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Infection Control and Bloodborne Pathogens
About this module:
Written by Robin Dewy, this module has been created so you can understand the ways in which you may, through your work, become exposed to infectious diseases and how you can protect yourself. Importantly we also explore how you can teach the people you support how to protect themselves from getting or spreading infectious diseases. *Please note this module cannot be used for CE credits.
This module was written by Robin Dewy and features presentations from Robin Dewey, Dillan Horton, and Glynnis Tejano.
On successful completion of this module, you will be able to:
Explain what pathogens and bacteria are and how exposure can affect people.
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Infection Control and Bloodborne Pathogens
About this module:
Written by Robin Dewy, this module has been created so you can understand the ways in which you may, through your work, become exposed to infectious diseases and how you can protect yourself. Importantly we also explore how you can teach the people you support how to protect themselves from getting or spreading infectious diseases. *Please note this module cannot be used for CE credits.
This module was written by Robin Dewy and features presentations from Robin Dewey, Dillan Horton, and Glynnis Tejano.
On successful completion of this module, you will be able to:
Explain what pathogens and bacteria are and how exposure can affect people.
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Infection Control and Bloodborne Pathogens - Spanish Version
Control de Infecciones y Patógenos Transmitidos por la Sangre
About this module:
Bienvenido al módulo: Control de infecciones y patógenos transmitidos por la sangre
Una vez que hayas finalizado con éxito este módulo, podrás:
Explicar qué son los patógenos y las bacterias y cómo la exposición puede afectar a las personas.
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Infection Control and Bloodborne Pathogens - Spanish Version
Control de Infecciones y Patógenos Transmitidos por la Sangre
About this module:
Bienvenido al módulo: Control de infecciones y patógenos transmitidos por la sangre
Una vez que hayas finalizado con éxito este módulo, podrás:
Explicar qué son los patógenos y las bacterias y cómo la exposición puede afectar a las personas.
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Intensive Interaction
About this module:
Intensive Interaction is an approach for teaching communication skills to people with autism, severe intellectual disabilities and profound and multiple intellectual disabilities.
For these people who are still at early levels of development as communicators, Intensive Interaction progresses their abilities to interact, connect, and communicate with the people around them.
On successful completion of this module, you will be able to:
Explain what Intensive Interaction is, whom it is for, and how it can help people.
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Intensive Interaction
About this module:
Intensive Interaction is an approach for teaching communication skills to people with autism, severe intellectual disabilities and profound and multiple intellectual disabilities.
For these people who are still at early levels of development as communicators, Intensive Interaction progresses their abilities to interact, connect, and communicate with the people around them.
On successful completion of this module, you will be able to:
Explain what Intensive Interaction is, whom it is for, and how it can help people.
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Introduction to Your Role
About this module:
This module offers a succinct introduction to the role of the support staff person, and therefore is a great starting place for new employees and people who are new to the field.
On successful completion of this module, you will be able to:
Define and describe a developmental disability and its causes.
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Introduction to Your Role
About this module:
This module offers a succinct introduction to the role of the support staff person, and therefore is a great starting place for new employees and people who are new to the field.
On successful completion of this module, you will be able to:
Define and describe a developmental disability and its causes.
Read more
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Introduction to Your Role - Spanish Version
Introducción a tu Función
About this module:
Este módulo describe brevemente una introducción a la función del personal de profesionales de asistencia, y por lo tanto es un muy buen punto de partida para nuevos empleados y para personas que son nuevas en el sector.
Una vez que hayas finalizado con éxito este módulo, podrás:
Describir qué es el abuso, y cuáles son las señales, síntomas, causas, circunstancias, patrones y efectos del abuso.
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Introduction to Your Role - Spanish Version
Introducción a tu Función
About this module:
Este módulo describe brevemente una introducción a la función del personal de profesionales de asistencia, y por lo tanto es un muy buen punto de partida para nuevos empleados y para personas que son nuevas en el sector.
Una vez que hayas finalizado con éxito este módulo, podrás:
Describir qué es el abuso, y cuáles son las señales, síntomas, causas, circunstancias, patrones y efectos del abuso.
Read more
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Jumping Into the Chaos of Things
About this module:
David Pitonyak has a way of understanding and communicating the needs of people with challenging behavior that is profoundly straightforward. This module offers a unique compilation of tips gleaned from David's library of adventure books (most particularly, Sebastian Junger's The Perfect Storm). Often people with challenging behavior are overboard, drowning, terrified, and we barely seem to notice.
On successful completion of this module, you will be able to:
Understand the ways in which we change physiologically and psychologically in the face of threat.
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Jumping Into the Chaos of Things
About this module:
David Pitonyak has a way of understanding and communicating the needs of people with challenging behavior that is profoundly straightforward. This module offers a unique compilation of tips gleaned from David's library of adventure books (most particularly, Sebastian Junger's The Perfect Storm). Often people with challenging behavior are overboard, drowning, terrified, and we barely seem to notice.
On successful completion of this module, you will be able to:
Understand the ways in which we change physiologically and psychologically in the face of threat.
Read more
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Management & Leadership Training - Building Brilliant Teams
About this module:
Help your team to develop purpose, commitment and trust. Help your team to be Brilliant. Brilliant teams help people to lead brilliant lives. There is no better reason to complete this module.
This module includes video presentations from Kate Fulton, Julie Ann Chapman, Leighton Jay, Paul Jay, and Declan Brown.
On successful completion of this module, you will be able to:
Explain what makes a brilliant team and how you can help to develop one.
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Management & Leadership Training - Building Brilliant Teams
About this module:
Help your team to develop purpose, commitment and trust. Help your team to be Brilliant. Brilliant teams help people to lead brilliant lives. There is no better reason to complete this module.
This module includes video presentations from Kate Fulton, Julie Ann Chapman, Leighton Jay, Paul Jay, and Declan Brown.
On successful completion of this module, you will be able to:
Explain what makes a brilliant team and how you can help to develop one.
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Management & Leadership Training - Difficult Conversations
About this module:
Difficult conversations are fundamental to a leader's role. This module will help you to more easily understand each person's perspective and more successfully navigate even the toughest of difficult conversations!
On successful completion of this module, you will be able to:
Identify four types of difficult conversations and how best to navigate through them.
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Management & Leadership Training - Difficult Conversations
About this module:
Difficult conversations are fundamental to a leader's role. This module will help you to more easily understand each person's perspective and more successfully navigate even the toughest of difficult conversations!
On successful completion of this module, you will be able to:
Identify four types of difficult conversations and how best to navigate through them.
Read more
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Management & Leadership Training - Managing Emotions
About this module:
Great leaders are emotionally intelligent. This module will help you to better appreciate how you understand, harness and manage your emotions so that you can have more productive and fulfilling work relationships.
On successful completion of this module, you will be able to:
Understand what emotional intelligence is and why it is so vital to being successful in your role.
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Management & Leadership Training - Managing Emotions
About this module:
Great leaders are emotionally intelligent. This module will help you to better appreciate how you understand, harness and manage your emotions so that you can have more productive and fulfilling work relationships.
On successful completion of this module, you will be able to:
Understand what emotional intelligence is and why it is so vital to being successful in your role.
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Management & Leadership Training - Person-Centered Supervision
About this module:
Many of us know and understand the importance of being person-centered with the people we support. However, being person-centered should not begin and end with the lives of those we assist. This module will help your organization to become a truly person-centered company.
Person-centered supervision puts your team members at the center of the conversation. This approach builds a foundation of shared trust, respect, and perspective-taking and supports an environment of performance achievement and well-being.
When team members know that you and the organization care about them and their development, they will want to remain a part of that organization. This module provides leaders with an opportunity to truly get to know your team members as people, not just employees.
Providers that use this approach report: Strengthened service quality and person-centered service delivery practices. More engaged team members. More productive team members working in line with strategic objectives. Reduced staffing costs in relation to turnover and personal leave.
This module features presentations from Gina Brelesky, Nancy Shea, and MaryBeth Witkop.
On successful completion of this module, you will be able to:
Describe what person-centered supervision is and why it is important.
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Management & Leadership Training - Person-Centered Supervision
About this module:
Many of us know and understand the importance of being person-centered with the people we support. However, being person-centered should not begin and end with the lives of those we assist. This module will help your organization to become a truly person-centered company.
Person-centered supervision puts your team members at the center of the conversation. This approach builds a foundation of shared trust, respect, and perspective-taking and supports an environment of performance achievement and well-being.
When team members know that you and the organization care about them and their development, they will want to remain a part of that organization. This module provides leaders with an opportunity to truly get to know your team members as people, not just employees.
Providers that use this approach report: Strengthened service quality and person-centered service delivery practices. More engaged team members. More productive team members working in line with strategic objectives. Reduced staffing costs in relation to turnover and personal leave.
This module features presentations from Gina Brelesky, Nancy Shea, and MaryBeth Witkop.
On successful completion of this module, you will be able to:
Describe what person-centered supervision is and why it is important.
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Management & Leadership Training - Team Meetings
About this module:
This module focuses on the effective preparation, execution, and follow-up of team meetings. It highlights the importance of turning meetings into organized, engaging, and productive gatherings that contribute to team development and success.
This module features presentations from Nancy Shea, Colleen Hellmann, and Jaymie Estevez.
On successful completion of this module, you will be able to:
Understand how to host successful team meetings that are organized, impactful, engaging, productive, and fun.
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Management & Leadership Training - Team Meetings
About this module:
This module focuses on the effective preparation, execution, and follow-up of team meetings. It highlights the importance of turning meetings into organized, engaging, and productive gatherings that contribute to team development and success.
This module features presentations from Nancy Shea, Colleen Hellmann, and Jaymie Estevez.
On successful completion of this module, you will be able to:
Understand how to host successful team meetings that are organized, impactful, engaging, productive, and fun.
Read more
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Me and Mine
About this module:
Dave Hingsburger will change the way you think about your work and the way that you support people. 'Me and Mine' explores the importance of self and the need to help the people you support to develop a stronger sense of self.
On successful completion of this module, you will be able to:
Explain why 'me and mine' is the most important boundary.
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Me and Mine
About this module:
Dave Hingsburger will change the way you think about your work and the way that you support people. 'Me and Mine' explores the importance of self and the need to help the people you support to develop a stronger sense of self.
On successful completion of this module, you will be able to:
Explain why 'me and mine' is the most important boundary.
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Medication Administration
About this module:
Great medication administration is much more than helping someone to physically take their medication. This module explains how you safely verify, store, document, track, observe, and monitor medication. But more than that, this module emphasizes a holistic approach that considers how you communicate with various healthcare providers, educate people so they better understand their medications, and foster the well-being and independence of people you assist.
This module features presentations from Ellen Scurry, and Annette Dunnah.
On successful completion of this module, you will be able to:
Safely verify, store, document, track, observe, and monitor the administration of medication.
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Medication Administration
About this module:
Great medication administration is much more than helping someone to physically take their medication. This module explains how you safely verify, store, document, track, observe, and monitor medication. But more than that, this module emphasizes a holistic approach that considers how you communicate with various healthcare providers, educate people so they better understand their medications, and foster the well-being and independence of people you assist.
This module features presentations from Ellen Scurry, and Annette Dunnah.
On successful completion of this module, you will be able to:
Safely verify, store, document, track, observe, and monitor the administration of medication.
Read more
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Mental Health
About this module:
Mental health is health. Capturing the experience and perspectives of leading professionals and advocates this module offers a comprehensive insight into mental health. Written by Yona Lunsky this module explores mental health, mental illness and what supporters can do to protect and promote the mental health of the people they assist.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Understand what mental health means and the factors that contribute to good mental health.
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Mental Health
About this module:
Mental health is health. Capturing the experience and perspectives of leading professionals and advocates this module offers a comprehensive insight into mental health. Written by Yona Lunsky this module explores mental health, mental illness and what supporters can do to protect and promote the mental health of the people they assist.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Understand what mental health means and the factors that contribute to good mental health.
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Mindfulness, Self-Awareness, and Self-Care
About this module:
This module will teach you that it’s possible to truly be present in the moment. You will learn to respond rather than react, to have more control of your emotions than they have of you, to access kindness and compassion, and treat others – even those you find difficult – with respect. How you take care of yourself affects not only your well-being, but also the well-being of others in your life, like the people you support and your coworkers. For this reason, “Self-Care” – the primary focus of this module – is about so much more than self!
This module is written by and features presentations by Peter Leidy.
On successful completion of this module, you will be able to:
Understand the importance and purpose of self-care.
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Mindfulness, Self-Awareness, and Self-Care
About this module:
This module will teach you that it’s possible to truly be present in the moment. You will learn to respond rather than react, to have more control of your emotions than they have of you, to access kindness and compassion, and treat others – even those you find difficult – with respect. How you take care of yourself affects not only your well-being, but also the well-being of others in your life, like the people you support and your coworkers. For this reason, “Self-Care” – the primary focus of this module – is about so much more than self!
This module is written by and features presentations by Peter Leidy.
On successful completion of this module, you will be able to:
Understand the importance and purpose of self-care.
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Person-Centered Approaches, Thinking, and Planning
About this module:
With a series of short video presentations from the likes of Beth Mount, Jack Pearpoint, Patti Scott, Simon Duffy, and others, this module offers a stunningly unique opportunity to listen to, and learn from, some of the most forward thinking professionals in our field today. This module inspires the user while clearly examining the detail and purpose of person-centered practice.
On successful completion of this module, you will be able to:
Define what person-centered approaches, thinking, and planning mean.
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Person-Centered Approaches, Thinking, and Planning
About this module:
With a series of short video presentations from the likes of Beth Mount, Jack Pearpoint, Patti Scott, Simon Duffy, and others, this module offers a stunningly unique opportunity to listen to, and learn from, some of the most forward thinking professionals in our field today. This module inspires the user while clearly examining the detail and purpose of person-centered practice.
On successful completion of this module, you will be able to:
Define what person-centered approaches, thinking, and planning mean.
Read more
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Person-Centered Approaches, Thinking, and Planning - Spanish Version
Enfoques Centrados en la Persona, Ideas y Planificación
About this module:
Con una serie de breves presentaciones en video de artistas como Beth Mount, Jack Pearpoint, Patti Scott, Simon Duffy y otros, este módulo ofrece una oportunidad asombrosamente única para escuchar y aprender de algunos de los profesionales más progresistas de nuestro campo hoy. Este módulo inspira al usuario mientras examina claramente los detalles y el propósito de la práctica centrada en la persona.
Este módulo incluye presentaciones en video de Tyrone Towers, Doug Smith, Patti Scott, Beth Mount, Doreen Kelly, Jack Pearpoint, Gary Kent, Sam Sly, Simon Duffy y David Hasbury.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir lo que significa un enfoque centrado en la persona, las ideas y la plafinicación necesarias.
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Person-Centered Approaches, Thinking, and Planning - Spanish Version
Enfoques Centrados en la Persona, Ideas y Planificación
About this module:
Con una serie de breves presentaciones en video de artistas como Beth Mount, Jack Pearpoint, Patti Scott, Simon Duffy y otros, este módulo ofrece una oportunidad asombrosamente única para escuchar y aprender de algunos de los profesionales más progresistas de nuestro campo hoy. Este módulo inspira al usuario mientras examina claramente los detalles y el propósito de la práctica centrada en la persona.
Este módulo incluye presentaciones en video de Tyrone Towers, Doug Smith, Patti Scott, Beth Mount, Doreen Kelly, Jack Pearpoint, Gary Kent, Sam Sly, Simon Duffy y David Hasbury.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir lo que significa un enfoque centrado en la persona, las ideas y la plafinicación necesarias.
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Person-Centered, A Guide to Being
About this module:
Being person-centered helps you to learn about and understand the uniqueness of each person that you support. Being person-centered helps people to take control of their lives and make their own choices. By using practical approaches, explanations, strategies, and tools this module will help you to be person-centered.
On successful completion of this module, you will be able to:
Understand the meaning of person-centered practice and describe the key principles.
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Person-Centered, A Guide to Being
About this module:
Being person-centered helps you to learn about and understand the uniqueness of each person that you support. Being person-centered helps people to take control of their lives and make their own choices. By using practical approaches, explanations, strategies, and tools this module will help you to be person-centered.
On successful completion of this module, you will be able to:
Understand the meaning of person-centered practice and describe the key principles.
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Personal and Intimate Care
About this module:
If you provide personal and intimate care to people, it is essential that you complete this module so you can answer these questions:
Why does it matter which way the toilet paper is positioned in the holder? How can people who do not use words to communicate make choices and be in control of the care they receive? How can a routine protect people with profound disabilities from potential abusers?
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between personal and intimate care.
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Personal and Intimate Care
About this module:
If you provide personal and intimate care to people, it is essential that you complete this module so you can answer these questions:
Why does it matter which way the toilet paper is positioned in the holder? How can people who do not use words to communicate make choices and be in control of the care they receive? How can a routine protect people with profound disabilities from potential abusers?
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between personal and intimate care.
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Personal and Intimate Care - Spanish Version
Cuidado Personal e Intimo
About this module:
Si das atención y asistencia personal e íntima a personas, es esencial que completes este módulo para poder responder estas preguntas: ¿Por qué importa en qué dirección se coloca el papel higiénico en el soporte? ¿Cómo pueden las personas que no usan palabras comunicarse, elegir y controlar la atención que reciben? ¿Cómo puede una rutina proteger de abusos a personas con discapacidades serias?
Una vez que hayas finalizado con éxito este módulo, podrás:
Comprender la diferencia entre cuidado personal e íntimo.
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Personal and Intimate Care - Spanish Version
Cuidado Personal e Intimo
About this module:
Si das atención y asistencia personal e íntima a personas, es esencial que completes este módulo para poder responder estas preguntas: ¿Por qué importa en qué dirección se coloca el papel higiénico en el soporte? ¿Cómo pueden las personas que no usan palabras comunicarse, elegir y controlar la atención que reciben? ¿Cómo puede una rutina proteger de abusos a personas con discapacidades serias?
Una vez que hayas finalizado con éxito este módulo, podrás:
Comprender la diferencia entre cuidado personal e íntimo.
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Prader-Willi Syndrome
About this module:
This module will provide you with extensive information about Prader-Willi syndrome and to give you strategies to effectively support people who have Prader-Willi syndrome.
This module features presentations from Patrice Carroll, Lauren Baletsa, Patricia Morgan, Gina Sheehan, and Kristen Fichtner.
On successful completion of this module, you will be able to:
Explain what Prader-Willi syndrome is and how it affects people.
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Prader-Willi Syndrome
About this module:
This module will provide you with extensive information about Prader-Willi syndrome and to give you strategies to effectively support people who have Prader-Willi syndrome.
This module features presentations from Patrice Carroll, Lauren Baletsa, Patricia Morgan, Gina Sheehan, and Kristen Fichtner.
On successful completion of this module, you will be able to:
Explain what Prader-Willi syndrome is and how it affects people.
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Profound and Complex Disabilities
About this module:
The needs of people with profound and complex disabilities are often neglected. This module changes that. Built in collaboration with leading experts, it uses personal experiences, storytelling and practical and straightforward advice to bring a special focus to people's needs, so that you can directly impact the quality of their lives.
This module features presentations from Rachel Wright, Sarah Clayton and Joanna Grace.
On successful completion of this module, you will be able to:
Better understand the needs of people with profound and complex disabilities.
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Profound and Complex Disabilities
About this module:
The needs of people with profound and complex disabilities are often neglected. This module changes that. Built in collaboration with leading experts, it uses personal experiences, storytelling and practical and straightforward advice to bring a special focus to people's needs, so that you can directly impact the quality of their lives.
This module features presentations from Rachel Wright, Sarah Clayton and Joanna Grace.
On successful completion of this module, you will be able to:
Better understand the needs of people with profound and complex disabilities.
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Self-Determination
About this module:
In this module, the author Simon Duffy uses his expansive knowledge to explain what self-determination means. A combination of graphics and short films combine with Simon's easy read writing style to highlight the importance of control and the understanding that everyone can take control of their own lives.
On successful completion of this module, you will be able to:
Define why being in control is important to everyone.
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Self-Determination
About this module:
In this module, the author Simon Duffy uses his expansive knowledge to explain what self-determination means. A combination of graphics and short films combine with Simon's easy read writing style to highlight the importance of control and the understanding that everyone can take control of their own lives.
On successful completion of this module, you will be able to:
Define why being in control is important to everyone.
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Sexuality and Relationships
About this module:
This module is written by, and also features a range of short films with internationally acclaimed author and lecturer Dave Hingsburger.
Dave uses a light and refreshing conversational style to introduce learners to sexuality and relationships.
On successful completion of this module, you will be able to:
Explain how the sexuality of the people we support has been denied, punished, oppressed and abused throughout history.
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Sexuality and Relationships
About this module:
This module is written by, and also features a range of short films with internationally acclaimed author and lecturer Dave Hingsburger.
Dave uses a light and refreshing conversational style to introduce learners to sexuality and relationships.
On successful completion of this module, you will be able to:
Explain how the sexuality of the people we support has been denied, punished, oppressed and abused throughout history.
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Supported Decision-Making
About this module:
The people you support can and should make decisions. This module will help you to learn how.
The relationship you have with the people you support is an intimate one. Over time you develop trust, respect and understanding. This module will help you to understand how you can support people to claim their voice so they can express their opinions, and make their choices.
On successful completion of this module, you will be able to:
Understand the different ways that people make decisions.
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Supported Decision-Making
About this module:
The people you support can and should make decisions. This module will help you to learn how.
The relationship you have with the people you support is an intimate one. Over time you develop trust, respect and understanding. This module will help you to understand how you can support people to claim their voice so they can express their opinions, and make their choices.
On successful completion of this module, you will be able to:
Understand the different ways that people make decisions.
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Supporting and Understanding Communication
About this module:
Communication is the most complex human skill. It is the way we understand the world, express ourselves as individuals, make choices, develop relationships, build trust and control our lives. In this module, the renowned speech and language specialist, Sue Thurman, provides a comprehensive and straightforward introduction to the subject.
On successful completion of this module, you will be able to:
Define communication.
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Supporting and Understanding Communication
About this module:
Communication is the most complex human skill. It is the way we understand the world, express ourselves as individuals, make choices, develop relationships, build trust and control our lives. In this module, the renowned speech and language specialist, Sue Thurman, provides a comprehensive and straightforward introduction to the subject.
On successful completion of this module, you will be able to:
Define communication.
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Supporting and Understanding Communication - Spanish Version
Apoyo y Comprensión de la Comunicación
About this module:
La comunicación es la habilidad humana más compleja. Es el medio a través del cual entendemos el mundo, nos expresamos individualmente, tomamos decisiones, desarrollamos relaciones y fortalecemos la confianza personal y el control de nuestras vidas. En este módulo, la renombrada especialista del habla y el lenguaje, Sue Thurman, nos da una completa y sencilla introducción.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir la comunicación.
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Supporting and Understanding Communication - Spanish Version
Apoyo y Comprensión de la Comunicación
About this module:
La comunicación es la habilidad humana más compleja. Es el medio a través del cual entendemos el mundo, nos expresamos individualmente, tomamos decisiones, desarrollamos relaciones y fortalecemos la confianza personal y el control de nuestras vidas. En este módulo, la renombrada especialista del habla y el lenguaje, Sue Thurman, nos da una completa y sencilla introducción.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir la comunicación.
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The NADSP Code of Ethics
About this module:
This module will introduce you to the Code of Ethics developed by the National Alliance for Direct Support Professionals (NADSP) to guide you through the ethical dilemmas you face daily and encourage the highest professional ideals. You are urged to learn the code and to consider ways that these ethical statements can be incorporated into daily practice. This code is not the handbook of the profession, but rather a roadmap to assist in staying the course of securing freedom, justice, and equality for all.
On successful completion of this module, you will be able to:
Use the Code of Ethics developed by the National Alliance of Direct Support Professionals to explain the purpose of the following concepts and how they refer to your role:
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The NADSP Code of Ethics
About this module:
This module will introduce you to the Code of Ethics developed by the National Alliance for Direct Support Professionals (NADSP) to guide you through the ethical dilemmas you face daily and encourage the highest professional ideals. You are urged to learn the code and to consider ways that these ethical statements can be incorporated into daily practice. This code is not the handbook of the profession, but rather a roadmap to assist in staying the course of securing freedom, justice, and equality for all.
On successful completion of this module, you will be able to:
Use the Code of Ethics developed by the National Alliance of Direct Support Professionals to explain the purpose of the following concepts and how they refer to your role:
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Trauma-Informed Care
About this module:
Repeated exposure to abuse, social exclusion and rejection has had a devastating effect on the people we support. Trauma affects the way brain's develop and function and leaves a lasting impression. This module will help you to understand the biology of trauma. This module will help you to be able to recognize and most importantly support and heal the trauma that people have experienced.
On successful completion of this module, you will be able to:
Identify and be sensitive to the trauma that many people have experienced.
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Trauma-Informed Care
About this module:
Repeated exposure to abuse, social exclusion and rejection has had a devastating effect on the people we support. Trauma affects the way brain's develop and function and leaves a lasting impression. This module will help you to understand the biology of trauma. This module will help you to be able to recognize and most importantly support and heal the trauma that people have experienced.
On successful completion of this module, you will be able to:
Identify and be sensitive to the trauma that many people have experienced.
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Trauma-Informed Care - Spanish Version
Atención del trauma conocido
About this module:
La repetidas experiencias de abuso, exclusión social y rechazo han tenido un efecto devastador en la vida de las personas que apoyamos. El trauma afecta el desarrollo y la función del cerebro y deja secuelas duraderas. Este módulo te ayudará a entender la biología del trauma. Este módulo te ayudará a reconocer y sobre todo a apoyar y sanar el trauma que vivieron las personas.
Este módulo fue escrito por Karyn Harvey y tiene sus presentaciones.
Una vez que hayas finalizado con éxito este módulo, podrás:
Identificar los traumas que muchas personas han vivido y sensibilizarte.
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Trauma-Informed Care - Spanish Version
Atención del trauma conocido
About this module:
La repetidas experiencias de abuso, exclusión social y rechazo han tenido un efecto devastador en la vida de las personas que apoyamos. El trauma afecta el desarrollo y la función del cerebro y deja secuelas duraderas. Este módulo te ayudará a entender la biología del trauma. Este módulo te ayudará a reconocer y sobre todo a apoyar y sanar el trauma que vivieron las personas.
Este módulo fue escrito por Karyn Harvey y tiene sus presentaciones.
Una vez que hayas finalizado con éxito este módulo, podrás:
Identificar los traumas que muchas personas han vivido y sensibilizarte.
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Understanding and Promoting Rights - Long Version
About this module:
This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.
On successful completion of this module, you will be able to:
Define what rights are, and understand the difference between legal and moral rights.
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Understanding and Promoting Rights - Long Version
About this module:
This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.
On successful completion of this module, you will be able to:
Define what rights are, and understand the difference between legal and moral rights.
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Understanding and Promoting Rights - Long Version - Spanish Version
Comprensión y Promoción de los Derechos
About this module:
Este módulo presenta un enfoque claro y práctico sobre los derechos de las personas que apoyamos. Además de describir y definir los derechos, este módulo brinda al usuario conocimiento de primera mano y experiencia sobre cómo conservar y promover los derechos de las personas que apoyan.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir qué son los derechos y entender la diferencia entre los derechos legales y morales.
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Understanding and Promoting Rights - Long Version - Spanish Version
Comprensión y Promoción de los Derechos
About this module:
Este módulo presenta un enfoque claro y práctico sobre los derechos de las personas que apoyamos. Además de describir y definir los derechos, este módulo brinda al usuario conocimiento de primera mano y experiencia sobre cómo conservar y promover los derechos de las personas que apoyan.
Una vez que hayas finalizado con éxito este módulo, podrás:
Definir qué son los derechos y entender la diferencia entre los derechos legales y morales.
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Understanding and Promoting Rights - Short Version
About this module:
This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.
On successful completion of this module, you will be able to:
Define what rights are and understand the different types of rights.
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Understanding and Promoting Rights - Short Version
About this module:
This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.
On successful completion of this module, you will be able to:
Define what rights are and understand the different types of rights.
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Valued Social Roles
About this module:
This module is written by Marc Tumeinski from the Social Role Valorization (SRV) Implementation project. Marc uses his intimate knowledge of SRV to help support professionals to reflect on both the barriers to the "Good Things of Life" and how valued social roles may help the people we support to have greater access to these good things.
On successful completion of this module, you will be able to:
Describe related elements of social devaluation: negative perception followed by negative treatment.
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Valued Social Roles
About this module:
This module is written by Marc Tumeinski from the Social Role Valorization (SRV) Implementation project. Marc uses his intimate knowledge of SRV to help support professionals to reflect on both the barriers to the "Good Things of Life" and how valued social roles may help the people we support to have greater access to these good things.
On successful completion of this module, you will be able to:
Describe related elements of social devaluation: negative perception followed by negative treatment.
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We Work Together
About this module:
Written by the great John Raffaele, this module uses 12 wonderful short films to tell 12 memorable stories.
By completing this module, you will learn how to conduct and collaborate with informal and formal assessments and how you can be a bigger and better part of your organization.
On successful completion of this module, you will be able to:
Understand how you can conduct and collaborate with both informal and formal assessment practices.
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We Work Together
About this module:
Written by the great John Raffaele, this module uses 12 wonderful short films to tell 12 memorable stories.
By completing this module, you will learn how to conduct and collaborate with informal and formal assessments and how you can be a bigger and better part of your organization.
On successful completion of this module, you will be able to:
Understand how you can conduct and collaborate with both informal and formal assessment practices.
Read more
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Working on the Inside
About this module:
In this module, Kate Fulton explores how we can move beyond fancy paperwork and checklists. Through her extensive work with people and families Kate has developed an intimate understanding of the qualities, skills and attitudes that build personal resilience, compassion and capacity. Users will learn about the importance of being present, intentions, beliefs, being positive, seeing possibility, and understanding the impact of their role.
On successful completion of this module, you will be able to:
Describe how to be present in the relationships you have with the people and families you support.
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Working on the Inside
About this module:
In this module, Kate Fulton explores how we can move beyond fancy paperwork and checklists. Through her extensive work with people and families Kate has developed an intimate understanding of the qualities, skills and attitudes that build personal resilience, compassion and capacity. Users will learn about the importance of being present, intentions, beliefs, being positive, seeing possibility, and understanding the impact of their role.
On successful completion of this module, you will be able to:
Describe how to be present in the relationships you have with the people and families you support.
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Taking 30 minutes or less to complete, our Mini Learning Modules capture everything you expect from Open Future and deliver it in a bite-size format.
About Risk
About this module:
We all have the right to take risks. This module introduces some strategies and insights that you can use to assist the people you support to prepare for risks that they might encounter in their everyday lives.
On successful completion of this module, you will be able to:
Understand the importance of working with the people you support to prepare for risks that they might encounter in their everyday lives.
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About Risk
About this module:
We all have the right to take risks. This module introduces some strategies and insights that you can use to assist the people you support to prepare for risks that they might encounter in their everyday lives.
On successful completion of this module, you will be able to:
Understand the importance of working with the people you support to prepare for risks that they might encounter in their everyday lives.
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Advocacy Explained
About this module:
Advocacy is about either speaking up for someone to make sure they are heard, or helping someone to speak up for themselves. This module will review and define the nature, purpose, limitations, different forms, and key principles of advocacy as it relates to your role.
On successful completion of this module, you will be able to:
Define the different types of advocacy.
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Advocacy Explained
About this module:
Advocacy is about either speaking up for someone to make sure they are heard, or helping someone to speak up for themselves. This module will review and define the nature, purpose, limitations, different forms, and key principles of advocacy as it relates to your role.
On successful completion of this module, you will be able to:
Define the different types of advocacy.
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All Behavior is Meaningful
About this module:
Difficult behaviors are "messages" that can tell us important things about a person and the quality of their life. This module offers some short stories and insights that will help you to remember that all behavior is meaningful.
On successful completion of this module, you will be able to:
Understand that all behavior is meaningful.
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All Behavior is Meaningful
About this module:
Difficult behaviors are "messages" that can tell us important things about a person and the quality of their life. This module offers some short stories and insights that will help you to remember that all behavior is meaningful.
On successful completion of this module, you will be able to:
Understand that all behavior is meaningful.
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Attitudes and Skills
About this module:
A skill refers to the ability to do something well. An attitude refers to our feelings or beliefs about someone or something. This module will help you to step into the shoes of the people you support, serve one person at a time, and hold high and positive expectations.
On successful completion of this module, you will be able to:
Understand and articulate skills and attitudes that create great support.
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Attitudes and Skills
About this module:
A skill refers to the ability to do something well. An attitude refers to our feelings or beliefs about someone or something. This module will help you to step into the shoes of the people you support, serve one person at a time, and hold high and positive expectations.
On successful completion of this module, you will be able to:
Understand and articulate skills and attitudes that create great support.
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Autism and Sensory Processing
About this module:
Understanding and gaining insight into your processing system takes time and effort. Understanding someone else’s requires really careful observation, imagination, and empathy. This module will put you in the shoes of the people you support and use what we understand about how we process to imagine different realities.
On successful completion of this module, you will be able to:
Explain what processing is.
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Autism and Sensory Processing
About this module:
Understanding and gaining insight into your processing system takes time and effort. Understanding someone else’s requires really careful observation, imagination, and empathy. This module will put you in the shoes of the people you support and use what we understand about how we process to imagine different realities.
On successful completion of this module, you will be able to:
Explain what processing is.
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Autism, An Introduction
About this module:
This module will introduce autism and explain how it impacts the people you support. This module will help you to think positively and will encourage you to celebrate differences rather than trying to cure people.
On successful completion of this module, you will be able to:
Describe autism.
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Autism, An Introduction
About this module:
This module will introduce autism and explain how it impacts the people you support. This module will help you to think positively and will encourage you to celebrate differences rather than trying to cure people.
On successful completion of this module, you will be able to:
Describe autism.
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Autism, Social Communication
About this module:
People with autistic spectrum conditions have a difficulty with social communication. Specifically, they struggle to interpret and often cannot understand what different gestures, body movements, facial expressions, or noises mean. This module will explain strategies to help with communication in an attempt to reduce frustrations and misunderstandings with the people you support.
On successful completion of this module, you will be able to:
Understand how confusing communication can be for people with autism.
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Autism, Social Communication
About this module:
People with autistic spectrum conditions have a difficulty with social communication. Specifically, they struggle to interpret and often cannot understand what different gestures, body movements, facial expressions, or noises mean. This module will explain strategies to help with communication in an attempt to reduce frustrations and misunderstandings with the people you support.
On successful completion of this module, you will be able to:
Understand how confusing communication can be for people with autism.
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Autism, Social Relationships
About this module:
People with autism can experience difficulties with social relationships. These difficulties can lead to isolation and in turn depression and poor mental health. This module will explain these difficulties and help you to think towards some useful strategies so the people you support can move towards a more social life.
On successful completion of this module, you will be able to:
Understand the social difficulties that people with autism have trying to be social.
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Autism, Social Relationships
About this module:
People with autism can experience difficulties with social relationships. These difficulties can lead to isolation and in turn depression and poor mental health. This module will explain these difficulties and help you to think towards some useful strategies so the people you support can move towards a more social life.
On successful completion of this module, you will be able to:
Understand the social difficulties that people with autism have trying to be social.
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Bad News - How to Break It
About this module:
Bad news is any news that drastically and negatively alters someone’s view of the future. The concept of what is bad news for someone you support can be different from what it is for you or me. This module will guide and support you in the process of helping someone understand bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes from this module:
Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.
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Bad News - How to Break It
About this module:
Bad news is any news that drastically and negatively alters someone’s view of the future. The concept of what is bad news for someone you support can be different from what it is for you or me. This module will guide and support you in the process of helping someone understand bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes from this module:
Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.
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Bad News - Preparing Someone For
About this module:
Our understanding of bad news does not happen in one moment. It is a process, not a one-off event. For all of us, understanding has to be built gradually, over hours, days, weeks, months, or even years. This module will examine the variety of approaches and strategies that help people with different abilities through the process of preparing and understanding bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
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Bad News - Preparing Someone For
About this module:
Our understanding of bad news does not happen in one moment. It is a process, not a one-off event. For all of us, understanding has to be built gradually, over hours, days, weeks, months, or even years. This module will examine the variety of approaches and strategies that help people with different abilities through the process of preparing and understanding bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
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Bad News - Who Can Break It?
About this module:
One worry that people have is whether they have the right to break bad news to someone. Is it okay? Is it their responsibility? Nobody possesses all the possible information and knowledge to break bad news. This module will offer insight on the different roles that you, other professionals and people in the person you support’s network play in breaking bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.
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Bad News - Who Can Break It?
About this module:
One worry that people have is whether they have the right to break bad news to someone. Is it okay? Is it their responsibility? Nobody possesses all the possible information and knowledge to break bad news. This module will offer insight on the different roles that you, other professionals and people in the person you support’s network play in breaking bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.
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Bad News - Will They Understand?
About this module:
The people we support learn and understand in a variety of ways. We should never assume that someone does not understand simply because they cannot or do not answer yes or no. People should be told bad news even if they need a little more help understanding things. This module will help you to understand that people may understand and express grief differently and offer tools for you to help support them in their understanding of their grief.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
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Bad News - Will They Understand?
About this module:
The people we support learn and understand in a variety of ways. We should never assume that someone does not understand simply because they cannot or do not answer yes or no. People should be told bad news even if they need a little more help understanding things. This module will help you to understand that people may understand and express grief differently and offer tools for you to help support them in their understanding of their grief.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
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Boundaries, Paid Friends
About this module:
This module will help you to provide a caring and friendly relationship without blurring boundaries. You will gain a better understanding of why we are not friends and we are not family to those we support.
On successful completion of this module, you will be able to:
Explain why we are not friends and we are not family.
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Boundaries, Paid Friends
About this module:
This module will help you to provide a caring and friendly relationship without blurring boundaries. You will gain a better understanding of why we are not friends and we are not family to those we support.
On successful completion of this module, you will be able to:
Explain why we are not friends and we are not family.
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Boundaries, Public and Private
About this module:
Public and private are concepts that are important to all of us. The idea of what is a private space and what is a public space is more complex than you might think. This module introduces some approaches you can use to help people to learn about the differences between public and private spaces.
On successful completion of this module, you will be able to:
Describe the importance of and difference between public and private places and spaces.
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Boundaries, Public and Private
About this module:
Public and private are concepts that are important to all of us. The idea of what is a private space and what is a public space is more complex than you might think. This module introduces some approaches you can use to help people to learn about the differences between public and private spaces.
On successful completion of this module, you will be able to:
Describe the importance of and difference between public and private places and spaces.
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Boundaries, Public vs. Private
About this module:
This module introduces some approaches and strategies you can use to help recognize the difference between private and public information and know when to and when not to share information with others.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the value in both public information and private information.
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Boundaries, Public vs. Private
About this module:
This module introduces some approaches and strategies you can use to help recognize the difference between private and public information and know when to and when not to share information with others.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the value in both public information and private information.
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Boundaries, Touch
About this module:
When was the last time someone patted you on the head? In this module Dave Hingsburger explains the importance of healthy, dignified and professional boundaries regarding touch. With a series of straightforward approaches this module will help you to provide maximum privacy and therefore maximum dignity.
On successful completion of this module, you will be able to:
Value the bodies of the people you support and know how to enable healthy, professional boundaries regarding touch.
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Boundaries, Touch
About this module:
When was the last time someone patted you on the head? In this module Dave Hingsburger explains the importance of healthy, dignified and professional boundaries regarding touch. With a series of straightforward approaches this module will help you to provide maximum privacy and therefore maximum dignity.
On successful completion of this module, you will be able to:
Value the bodies of the people you support and know how to enable healthy, professional boundaries regarding touch.
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Boundaries, Why Boundaries?
About this module:
Boundaries are the most important social skill that people need to learn. The people you support need to learn about boundaries to be safe from being victimized or accused of being a victimizer, to develop friendships and relationships, and much more. This module will help you to respect and teach boundaries.
On successful completion of this module, you will be able to:
Explain what boundaries are and why they are important for you and the people you support.
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Boundaries, Why Boundaries?
About this module:
Boundaries are the most important social skill that people need to learn. The people you support need to learn about boundaries to be safe from being victimized or accused of being a victimizer, to develop friendships and relationships, and much more. This module will help you to respect and teach boundaries.
On successful completion of this module, you will be able to:
Explain what boundaries are and why they are important for you and the people you support.
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Circle of Friends
About this module:
We all have and need people in our lives. This module will introduce you to a strategy of support called a 'circle of support.' We will describe how a circle of friends can be established, how people can maintain control over the process, and some of the purposes and outcomes that a circle can help to deliver and develop.
On successful completion of this module, you will be able to:
Explain the benefits of a circle of support.
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Circle of Friends
About this module:
We all have and need people in our lives. This module will introduce you to a strategy of support called a 'circle of support.' We will describe how a circle of friends can be established, how people can maintain control over the process, and some of the purposes and outcomes that a circle can help to deliver and develop.
On successful completion of this module, you will be able to:
Explain the benefits of a circle of support.
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Communication Without Words
About this module:
There will never be a person that you support who cannot communicate. This module introduces strategies and approaches that you can use to support better communication.
On successful completion of this module, you will be able to:
Recognize the different ways people can communicate, including without words.
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Communication Without Words
About this module:
There will never be a person that you support who cannot communicate. This module introduces strategies and approaches that you can use to support better communication.
On successful completion of this module, you will be able to:
Recognize the different ways people can communicate, including without words.
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Communication, More Than Speech
About this module:
Alternative and augmentative communication (also known as AAC) is a term used to describe aids that support or replace speech and understand communication. This module will help you learn about some of the AAC tools that may be useful to support and understand communication.
On successful completion of this module, you will be able to:
Describe a wide variety of the alternative and augmentative communication tools that are helpful to support and understand communication.
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Communication, More Than Speech
About this module:
Alternative and augmentative communication (also known as AAC) is a term used to describe aids that support or replace speech and understand communication. This module will help you learn about some of the AAC tools that may be useful to support and understand communication.
On successful completion of this module, you will be able to:
Describe a wide variety of the alternative and augmentative communication tools that are helpful to support and understand communication.
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Communication, Supporting Understanding
About this module:
Communication is a two-way process. For this reason, it is important to help people to understand communication as well as express it. This module explores the different factors that can affects people’s understanding of communication and introduces some helpful approaches you can use.
On successful completion of this module, you will be able to:
Discuss the different factors that can affect people’s understanding of communication.
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Communication, Supporting Understanding
About this module:
Communication is a two-way process. For this reason, it is important to help people to understand communication as well as express it. This module explores the different factors that can affects people’s understanding of communication and introduces some helpful approaches you can use.
On successful completion of this module, you will be able to:
Discuss the different factors that can affect people’s understanding of communication.
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Communication, The Barriers
About this module:
Communication is what makes us human. Everyone has the potential to communicate. This module will help you to understand the personal, social, and physical communication barriers that the people you support may be experiencing.
On successful completion of this module, you will be able to:
Define communication.
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Communication, The Barriers
About this module:
Communication is what makes us human. Everyone has the potential to communicate. This module will help you to understand the personal, social, and physical communication barriers that the people you support may be experiencing.
On successful completion of this module, you will be able to:
Define communication.
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Communication, Your Role
About this module:
Great support is about great communication. This module will help you to understand the importance of good communication and give you the strategies and approaches to make it happen.
On successful completion of this module, you will be able to:
Understand what good communication is and why is it so important.
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Communication, Your Role
About this module:
Great support is about great communication. This module will help you to understand the importance of good communication and give you the strategies and approaches to make it happen.
On successful completion of this module, you will be able to:
Understand what good communication is and why is it so important.
Read more
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Damage and Intrusion of Self
About this module:
This module will help you to understand the need to be a safe person, respect boundaries, understand your power, and take great care in how you interact with the people you help. Together these principles help to form a foundation of a trusting and supportive relationship.
On successful completion of this module, you will be able to:
Describe how easily "self" can be violated
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Damage and Intrusion of Self
About this module:
This module will help you to understand the need to be a safe person, respect boundaries, understand your power, and take great care in how you interact with the people you help. Together these principles help to form a foundation of a trusting and supportive relationship.
On successful completion of this module, you will be able to:
Describe how easily "self" can be violated
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Dementia and Communication
About this module:
Sometimes it can seem that people with dementia are cut off, perhaps talking in ways that do not appear to make sense and even deliberately not communicating. This module will present a number of strategies you can use to more effectively communicate with someone who has dementia.
On successful completion of this module, you will be able to:
Respond to the reality of the person with dementia with a calming and reassuring approach.
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Dementia and Communication
About this module:
Sometimes it can seem that people with dementia are cut off, perhaps talking in ways that do not appear to make sense and even deliberately not communicating. This module will present a number of strategies you can use to more effectively communicate with someone who has dementia.
On successful completion of this module, you will be able to:
Respond to the reality of the person with dementia with a calming and reassuring approach.
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Dementia and Life Story Work
About this module:
Life story work is one of the most integral parts of good quality care for someone with dementia. If we are going to communicate with people with dementia, we need to see them as whole people with a history that affects their present, with likes and dislikes, desires, and fears. This module will help you to understand the benefits of getting to know someone’s past in order to better support that person today.
On successful completion of this module, you will be able to:
Understand the benefits of and know how to best support the development of the individual’s life story.
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Dementia and Life Story Work
About this module:
Life story work is one of the most integral parts of good quality care for someone with dementia. If we are going to communicate with people with dementia, we need to see them as whole people with a history that affects their present, with likes and dislikes, desires, and fears. This module will help you to understand the benefits of getting to know someone’s past in order to better support that person today.
On successful completion of this module, you will be able to:
Understand the benefits of and know how to best support the development of the individual’s life story.
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Dementia and Pain
About this module:
As we get older, we all begin to experience increased levels of pain. For people with dementia, there are a number of factors that mean their pain often goes undiagnosed and so they do not receive the necessary pain relief. In this module, we will help you to be able to better recognize and manage the pain that people experience.
On successful completion of this module, you will be able to:
Recognize and manage pain experienced by people with dementia
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Dementia and Pain
About this module:
As we get older, we all begin to experience increased levels of pain. For people with dementia, there are a number of factors that mean their pain often goes undiagnosed and so they do not receive the necessary pain relief. In this module, we will help you to be able to better recognize and manage the pain that people experience.
On successful completion of this module, you will be able to:
Recognize and manage pain experienced by people with dementia
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Dementia and the Physical Environment
About this module:
As dementia develops people become much more dependent on the structure of the environment in order to cope. This module presents a wide range of practical strategies to support the physical environment of a person with dementia.
On successful completion of this module, you will be able to:
Apply a wide range of practical strategies that will support the environment of a person with dementia.
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Dementia and the Physical Environment
About this module:
As dementia develops people become much more dependent on the structure of the environment in order to cope. This module presents a wide range of practical strategies to support the physical environment of a person with dementia.
On successful completion of this module, you will be able to:
Apply a wide range of practical strategies that will support the environment of a person with dementia.
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Dementia, An Introduction
About this module:
The people we support are living longer. This also means they are developing all the conditions of older age. This module will introduce dementia and explain how it impacts the people you support.
On successful completion of this module, you will be able to:
Explain what the term dementia means.
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Dementia, An Introduction
About this module:
The people we support are living longer. This also means they are developing all the conditions of older age. This module will introduce dementia and explain how it impacts the people you support.
On successful completion of this module, you will be able to:
Explain what the term dementia means.
Read more
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Dementia, Early Signs and Diagnosis
About this module:
This module will help you to be able to identify the early signs of dementia and explain the importance of diagnosis.
On successful completion of this module, you will be able to:
Identify the early signs of dementia.
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Dementia, Early Signs and Diagnosis
About this module:
This module will help you to be able to identify the early signs of dementia and explain the importance of diagnosis.
On successful completion of this module, you will be able to:
Identify the early signs of dementia.
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Diversity and Disability
About this module:
This module emphasizes the true mission of our service, which is equal support, equal care, and equal respect. Dave also brings awareness to the often-overlooked understanding that disability is itself a type of diversity. This module will help you to recognize that every person is unique and to respect each person’s differences.
This module features presentations from Dave Hingsburger, Karyn Harvey, and Roger Ramsukh.
On successful completion of this module, you will be able to:
Support people with equal support, equal care and equal respect.
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Diversity and Disability
About this module:
This module emphasizes the true mission of our service, which is equal support, equal care, and equal respect. Dave also brings awareness to the often-overlooked understanding that disability is itself a type of diversity. This module will help you to recognize that every person is unique and to respect each person’s differences.
This module features presentations from Dave Hingsburger, Karyn Harvey, and Roger Ramsukh.
On successful completion of this module, you will be able to:
Support people with equal support, equal care and equal respect.
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Diversity and Race
About this module:
This module, written by Charles Archer and Roger Ramsukh, explains the importance of talking about race as well as provides strategies for managing racism from the people you are supporting.
This module features presentations from Charles Archer and Roger Ramsukh.
On successful completion of this module, you will be able to:
Understand the importance in starting to have conversations about race to break down barriers that exist amongst races.
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Diversity and Race
About this module:
This module, written by Charles Archer and Roger Ramsukh, explains the importance of talking about race as well as provides strategies for managing racism from the people you are supporting.
This module features presentations from Charles Archer and Roger Ramsukh.
On successful completion of this module, you will be able to:
Understand the importance in starting to have conversations about race to break down barriers that exist amongst races.
Read more
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Diversity and Women
About this module:
This module explains how women with disabilities are often overlooked and unrepresented. Karyn Harvey shares stories of courageous women with disabilities who have fought hard to find their voice.
On successful completion of this module, you will be able to:
Help people to define who they are, how they lead their lives and what they need to be safe.
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Diversity and Women
About this module:
This module explains how women with disabilities are often overlooked and unrepresented. Karyn Harvey shares stories of courageous women with disabilities who have fought hard to find their voice.
On successful completion of this module, you will be able to:
Help people to define who they are, how they lead their lives and what they need to be safe.
Read more
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Diversity, An Introduction
About this module:
Disability doesn’t discriminate. We have no option but to be true to the mission of service: equal support, equal care and equal respect. This module will offer real life examples as well as strategies to help you to help emphasize the importance of supporting people with respect and dignity, regardless of your personal opinions and belief.
This module features presentations from Dave Hingsburger and Karyn Harvey.
On successful completion of this module, you will be able to:
Understand the importance of supporting people with respect and dignity, regardless of your opinions and beliefs.
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Diversity, An Introduction
About this module:
Disability doesn’t discriminate. We have no option but to be true to the mission of service: equal support, equal care and equal respect. This module will offer real life examples as well as strategies to help you to help emphasize the importance of supporting people with respect and dignity, regardless of your personal opinions and belief.
This module features presentations from Dave Hingsburger and Karyn Harvey.
On successful completion of this module, you will be able to:
Understand the importance of supporting people with respect and dignity, regardless of your opinions and beliefs.
Read more
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Diversity, Sexuality, and Gender
About this module:
This module utilizes two stories to emphasize the importance of supporting people with respect and dignity, regardless of your own personal opinions and beliefs about their sexuality and/or gender identity.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between your opinions, your beliefs and your responsibilities.
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Diversity, Sexuality, and Gender
About this module:
This module utilizes two stories to emphasize the importance of supporting people with respect and dignity, regardless of your own personal opinions and beliefs about their sexuality and/or gender identity.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between your opinions, your beliefs and your responsibilities.
Read more
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Down Syndrome - Characteristics
About this module:
This module will explore both the unique characteristics of Down syndrome as well as the most common myths and stereotypes.
On successful completion of this module, you will be able to:
Understand the physical, emotional, and learning characteristics that are common in people with Down syndrome.
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Down Syndrome - Characteristics
About this module:
This module will explore both the unique characteristics of Down syndrome as well as the most common myths and stereotypes.
On successful completion of this module, you will be able to:
Understand the physical, emotional, and learning characteristics that are common in people with Down syndrome.
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Down Syndrome - What is Down Syndrome?
About this module:
This module will help you to understand what Down syndrome is and what causes it. We will also review how and why people with Down syndrome are more alike everyone else in society than they are different.
On successful completion of this module, you will be able to:
Understand what down syndrome is and what causes it to occur.
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Down Syndrome - What is Down Syndrome?
About this module:
This module will help you to understand what Down syndrome is and what causes it. We will also review how and why people with Down syndrome are more alike everyone else in society than they are different.
On successful completion of this module, you will be able to:
Understand what down syndrome is and what causes it to occur.
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Down Syndrome and Communication
About this module:
People with Down syndrome face specific challenges in relation to how they communicate. This module will review a range of elements to consider when communicating with someone who has Down syndrome.
On successful completion of this module, you will be able to:
Understand the challenges people have communicating.
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Down Syndrome and Communication
About this module:
People with Down syndrome face specific challenges in relation to how they communicate. This module will review a range of elements to consider when communicating with someone who has Down syndrome.
On successful completion of this module, you will be able to:
Understand the challenges people have communicating.
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Down Syndrome and Learning
About this module:
Although each person is different, people with Down syndrome share certain ways of learning. This module will introduce you to a range of straightforward strategies that you can use to maximize the potential of the person you support.
On successful completion of this module, you will be able to:
Understand the learning characteristics that are common in people with Down syndrome.
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Down Syndrome and Learning
About this module:
Although each person is different, people with Down syndrome share certain ways of learning. This module will introduce you to a range of straightforward strategies that you can use to maximize the potential of the person you support.
On successful completion of this module, you will be able to:
Understand the learning characteristics that are common in people with Down syndrome.
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Down Syndrome, Health, and Wellness
About this module:
There are a range of health conditions that specifically affect people with Down syndrome. After completing this module, you will be able to assist the person you support to lead a healthier life.
On successful completion of this module, you will be able to:
Understand a range of specific health conditions and how they affect people with Down syndrome.
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Down Syndrome, Health, and Wellness
About this module:
There are a range of health conditions that specifically affect people with Down syndrome. After completing this module, you will be able to assist the person you support to lead a healthier life.
On successful completion of this module, you will be able to:
Understand a range of specific health conditions and how they affect people with Down syndrome.
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End of Life Care - Emotional Support
About this module:
In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. It is not easy to think about death and dying. Many staff are unprepared for this part of their job. Many are worried or even frightened about this, especially if they have never been closely involved with people dying. So, they are not sure what it’s like, or what is expected of them. It is important however, to offer help with the person’s feeling and emotions when they are dying. In this module you will learn how to support someone’s emotional needs throughout their end of life care.
This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.
On successful completion of this module, you will be able to:
Learn how and what to say when someone you support is dying and needs end of life care.
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End of Life Care - Emotional Support
About this module:
In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. It is not easy to think about death and dying. Many staff are unprepared for this part of their job. Many are worried or even frightened about this, especially if they have never been closely involved with people dying. So, they are not sure what it’s like, or what is expected of them. It is important however, to offer help with the person’s feeling and emotions when they are dying. In this module you will learn how to support someone’s emotional needs throughout their end of life care.
This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.
On successful completion of this module, you will be able to:
Learn how and what to say when someone you support is dying and needs end of life care.
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End of Life Care - Support After Death
About this module:
However much a death is expected, it is usually experienced as a shock. This is true for staff, family and the people you support alike. People may cope with the news of a death in many different ways. In this module, we talk about ways in which you can support each other through bereavement, and ways to look after yourself.
This module features presentations from Richard Keagan-Bull, Gary Kent and Jean Willson.
On successful completion of this module, you will be able to:
Understand the grieving process and how it affects people.
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End of Life Care - Support After Death
About this module:
However much a death is expected, it is usually experienced as a shock. This is true for staff, family and the people you support alike. People may cope with the news of a death in many different ways. In this module, we talk about ways in which you can support each other through bereavement, and ways to look after yourself.
This module features presentations from Richard Keagan-Bull, Gary Kent and Jean Willson.
On successful completion of this module, you will be able to:
Understand the grieving process and how it affects people.
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End of Life Care - Support While Dying
About this module:
It is not easy to think about death and dying. So, when you find out someone you support is going to die, it can be devastating. Many staff are unprepared for this part of their job. They are not sure what it is like, or what is expected of them. This module will help you to know what to expect someone is going to die and what your role is in this process.
This module features presentations from Louise Heatley, Irene Tuffrey Wijne and Jean Willson.
On successful completion of this module, you will be able to:
Support people at the end of their lives.
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End of Life Care - Support While Dying
About this module:
It is not easy to think about death and dying. So, when you find out someone you support is going to die, it can be devastating. Many staff are unprepared for this part of their job. They are not sure what it is like, or what is expected of them. This module will help you to know what to expect someone is going to die and what your role is in this process.
This module features presentations from Louise Heatley, Irene Tuffrey Wijne and Jean Willson.
On successful completion of this module, you will be able to:
Support people at the end of their lives.
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End of Life Care and Death
About this module:
In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. Many staff are unprepared for this part of their job, and are worried or even frightened about this, especially if they have never been closely involved with people dying. In this module you will learn what end of life care is, it’s purpose, who should be involved in this type of care and most importantly what your role is in supporting someone at the end of their life.
This module features presentations from Louise Heatley, Sue Marsden, Irene Tuffrey Wijne, and Jean Willson.
On successful completion of this module, you will be able to:
Understand what end of life care is and what your role is when someone reaches the end of their life.
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End of Life Care and Death
About this module:
In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. Many staff are unprepared for this part of their job, and are worried or even frightened about this, especially if they have never been closely involved with people dying. In this module you will learn what end of life care is, it’s purpose, who should be involved in this type of care and most importantly what your role is in supporting someone at the end of their life.
This module features presentations from Louise Heatley, Sue Marsden, Irene Tuffrey Wijne, and Jean Willson.
On successful completion of this module, you will be able to:
Understand what end of life care is and what your role is when someone reaches the end of their life.
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FASD and Daily Routines
About this module:
Routines and patterns can help people with Fetal Alcohol Spectrum Disorder (FASD) make sense of their days and weeks and be successful. Each person who interacts with the person with FASD should follow routines in order to decrease the potential for confusion and frustration. In this module we will review some general actions to support someone who has FASD in the routines of daily life.
On successful completion of this module, you will be able to:
Describe and understand how to successfully support people who have FASD with their daily routines.
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FASD and Daily Routines
About this module:
Routines and patterns can help people with Fetal Alcohol Spectrum Disorder (FASD) make sense of their days and weeks and be successful. Each person who interacts with the person with FASD should follow routines in order to decrease the potential for confusion and frustration. In this module we will review some general actions to support someone who has FASD in the routines of daily life.
On successful completion of this module, you will be able to:
Describe and understand how to successfully support people who have FASD with their daily routines.
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FASD Explained
About this module:
Historically many people with Fetal Alcohol Spectrum Disorder (FASD) have not been understood or properly supported. This module will provide you with information so that you can understand FASD and how it may affect the people you support.
On successful completion of this module, you will be able to:
Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.
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FASD Explained
About this module:
Historically many people with Fetal Alcohol Spectrum Disorder (FASD) have not been understood or properly supported. This module will provide you with information so that you can understand FASD and how it may affect the people you support.
On successful completion of this module, you will be able to:
Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.
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FASD Lessons Learned
About this module:
This module presents some important lessons that have been learned from people living with Fetal Alcohol Spectrum Disorder (FASD), their families, friends and supporters.
On successful completion of this module, you will be able to:
Explain what successful support means for people with Fetal Alcohol Spectrum Disorder (FASD).
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FASD Lessons Learned
About this module:
This module presents some important lessons that have been learned from people living with Fetal Alcohol Spectrum Disorder (FASD), their families, friends and supporters.
On successful completion of this module, you will be able to:
Explain what successful support means for people with Fetal Alcohol Spectrum Disorder (FASD).
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FASD Support Strategies
About this module:
This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with Fetal Alcohol Spectrum Disorder (FASD).
On successful completion of this module, you will be able to:
Describe and implement a wide range of practical approaches to successfully support people who have FASD.
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FASD Support Strategies
About this module:
This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with Fetal Alcohol Spectrum Disorder (FASD).
On successful completion of this module, you will be able to:
Describe and implement a wide range of practical approaches to successfully support people who have FASD.
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Finding and Building Community
About this module:
This module will focus on how you can help people to find and build their presence in their community. With your understanding of the person's interests, strengths, gifts and dreams, this module will help you to explore ways to discover and develop rich the resources and connections that are hidden in every community.
On successful completion of this module, you will be able to:
Describe a range of approaches and strategies that can be applied to help people find and build a community
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Finding and Building Community
About this module:
This module will focus on how you can help people to find and build their presence in their community. With your understanding of the person's interests, strengths, gifts and dreams, this module will help you to explore ways to discover and develop rich the resources and connections that are hidden in every community.
On successful completion of this module, you will be able to:
Describe a range of approaches and strategies that can be applied to help people find and build a community
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Finding and Building Friendships
About this module:
Loneliness may be a consequence of a lack of opportunities and skills to learn how to be a social being. This module introduces some approaches and strategies you can use to help people find and build friendships.
On successful completion of this module, you will be able to:
Define and explain the importance of friendships.
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Finding and Building Friendships
About this module:
Loneliness may be a consequence of a lack of opportunities and skills to learn how to be a social being. This module introduces some approaches and strategies you can use to help people find and build friendships.
On successful completion of this module, you will be able to:
Define and explain the importance of friendships.
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Five Valued Experiences
About this module:
This module explores John O'Brien's five valued experiences and how they can help the people you support to achieve a good and meaningful life.
On successful completion of this module, you will be able to:
Define John O'Brien's five valued experiences
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Five Valued Experiences
About this module:
This module explores John O'Brien's five valued experiences and how they can help the people you support to achieve a good and meaningful life.
On successful completion of this module, you will be able to:
Define John O'Brien's five valued experiences
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Friendship Challenges
About this module:
This module explores some of the challenges you will experience when helping people to maintain friendships. This module goes on to give you some strategies to work through these challenges.
On successful completion of this module, you will be able to:
Detail the potential challenges that you may face when helping people to find friendships
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Friendship Challenges
About this module:
This module explores some of the challenges you will experience when helping people to maintain friendships. This module goes on to give you some strategies to work through these challenges.
On successful completion of this module, you will be able to:
Detail the potential challenges that you may face when helping people to find friendships
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Growing Older - Adapting
About this module:
Just because someone you support is growing older does not mean their lifestyle has to end. Being able to adapt existing activities, find new opportunities, being connected with people and places, and being as fully involved in decision-making as possible are ways that people can grow older and continue to say actively involved and engaged in life. As people grow older their home environment might also become a more important part of their life, particularly if they are finding it more difficult to go out. Getting these things right will help people to enjoy life as they grow older. This module will help you to understand the changes that may be happening to the people you support and ways to support them to continue to lead lives that are enjoyable and fulfilling as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand how you can support people to age well through keeping friendships and connections and adapting their lifestyle.
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Growing Older - Adapting
About this module:
Just because someone you support is growing older does not mean their lifestyle has to end. Being able to adapt existing activities, find new opportunities, being connected with people and places, and being as fully involved in decision-making as possible are ways that people can grow older and continue to say actively involved and engaged in life. As people grow older their home environment might also become a more important part of their life, particularly if they are finding it more difficult to go out. Getting these things right will help people to enjoy life as they grow older. This module will help you to understand the changes that may be happening to the people you support and ways to support them to continue to lead lives that are enjoyable and fulfilling as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand how you can support people to age well through keeping friendships and connections and adapting their lifestyle.
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Growing Older - Emotional Support
About this module:
Emotional well-being means feeling contented with life, living without a high level of worry or anxiety and having confidence that things will be okay in the future. Everyone is different in how they respond emotionally to growing older. It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will offer tools to help you to support people to share their thoughts and concerns and use this information to discuss and make the changes to reduce feelings of anxiety and depression that are common later in life.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett and Gina Brelesky.
On successful completion of this module, you will be able to:
Understand the changes the people you support may experience as they grow older, and how this may affect their emotional well-being.
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Growing Older - Emotional Support
About this module:
Emotional well-being means feeling contented with life, living without a high level of worry or anxiety and having confidence that things will be okay in the future. Everyone is different in how they respond emotionally to growing older. It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will offer tools to help you to support people to share their thoughts and concerns and use this information to discuss and make the changes to reduce feelings of anxiety and depression that are common later in life.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett and Gina Brelesky.
On successful completion of this module, you will be able to:
Understand the changes the people you support may experience as they grow older, and how this may affect their emotional well-being.
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Growing Older - Staying Healthy
About this module:
Focusing on the health of the people you support as they grow older is central to your role. Without good health, the person you support will miss out on many opportunities, which can in turn, have a negative impact on their physical and mental health. This module will help you to understand the changes that may be happening to the people you support and ways to support them to learn and understand the importance of continuing to lead a healthy lifestyle, as they grow older.
This module was written by Christine Towers and features presentations from Rita Arnett and Seth Keller.
On successful completion of this module, you will be able to:
Understand how you can support people to age well through staying healthy.
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Growing Older - Staying Healthy
About this module:
Focusing on the health of the people you support as they grow older is central to your role. Without good health, the person you support will miss out on many opportunities, which can in turn, have a negative impact on their physical and mental health. This module will help you to understand the changes that may be happening to the people you support and ways to support them to learn and understand the importance of continuing to lead a healthy lifestyle, as they grow older.
This module was written by Christine Towers and features presentations from Rita Arnett and Seth Keller.
On successful completion of this module, you will be able to:
Understand how you can support people to age well through staying healthy.
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Helping Families Transition
About this module:
Transitions of any kind can be difficult. As the people you support transition into paid services it can be an especially difficult time for family members. This module will introduce some strategies you can use to help people transition more easily.
On successful completion of this module, you will be able to:
Understand the difficulties that families may have as they transition into services.
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Helping Families Transition
About this module:
Transitions of any kind can be difficult. As the people you support transition into paid services it can be an especially difficult time for family members. This module will introduce some strategies you can use to help people transition more easily.
On successful completion of this module, you will be able to:
Understand the difficulties that families may have as they transition into services.
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Helping People Be in Control
About this module:
How can we help people to be in control of their lives? This module introduces a range of practical approaches and strategies that you can use to help people to be in control.
On successful completion of this module, you will be able to:
Explain how you can help people to make good decisions.
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Helping People Be in Control
About this module:
How can we help people to be in control of their lives? This module introduces a range of practical approaches and strategies that you can use to help people to be in control.
On successful completion of this module, you will be able to:
Explain how you can help people to make good decisions.
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Helping People to Manage Support Funding Creatively
About this module:
This module will help you to assist the person you support to find ways to manage their support funding creatively.
On successful completion of this module, you will be able to:
Explain what it means to have control of your support funding.
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Helping People to Manage Support Funding Creatively
About this module:
This module will help you to assist the person you support to find ways to manage their support funding creatively.
On successful completion of this module, you will be able to:
Explain what it means to have control of your support funding.
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Improving Communication With Families
About this module:
It is important to develop strong and positive relationships with the families of the people you support. In difficult times, it is important that the staff and family feel like partners and not adversaries. Good communication is essential to make a positive experience for everyone involved. This module will address some key issues and offer strategies that you can implement to help improve communication with families.
On successful completion of this module, you will be able to:
Understand the importance of communication in developing a positive and trusting relationship with families of the people you support.
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Improving Communication With Families
About this module:
It is important to develop strong and positive relationships with the families of the people you support. In difficult times, it is important that the staff and family feel like partners and not adversaries. Good communication is essential to make a positive experience for everyone involved. This module will address some key issues and offer strategies that you can implement to help improve communication with families.
On successful completion of this module, you will be able to:
Understand the importance of communication in developing a positive and trusting relationship with families of the people you support.
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Made Possible - Stories of Success
About this module:
Today’s negative perceptions regarding people with disabilities are a hangover from how people seen as “different” were treated in the past. These opinions need to change. Success and ambition are universal traits that are important to all human beings alike. In this module, you will learn about how advocates are helping to shatter stereotypes of people you support by highlighting their talents and focusing on their ability, not their disability. Failing to acknowledge the existence of these qualities in the lives of people with disabilities means that not only do our communities end up less interesting and diverse, we deny the fact that disabled people are human too.
This module features presentations from Lizzie Emeh, Sarah Gordy, and Shuan Webster.
On successful completion of this module, you will be able to:
Explain the importance of shattering stereotypes of disability by highlighting talents and focusing on ability, rather than disability.
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Made Possible - Stories of Success
About this module:
Today’s negative perceptions regarding people with disabilities are a hangover from how people seen as “different” were treated in the past. These opinions need to change. Success and ambition are universal traits that are important to all human beings alike. In this module, you will learn about how advocates are helping to shatter stereotypes of people you support by highlighting their talents and focusing on their ability, not their disability. Failing to acknowledge the existence of these qualities in the lives of people with disabilities means that not only do our communities end up less interesting and diverse, we deny the fact that disabled people are human too.
This module features presentations from Lizzie Emeh, Sarah Gordy, and Shuan Webster.
On successful completion of this module, you will be able to:
Explain the importance of shattering stereotypes of disability by highlighting talents and focusing on ability, rather than disability.
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Maintaining Friendships
About this module:
True friends are hard to find, so in order to have a good friend, you need to be a good friend! It takes time and dedication on both sides to keep friendship going. This module will explain how you can help people to maintain friendships.
On successful completion of this module, you will be able to:
Explain how people can maintain the friendships they have in their lives.
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Maintaining Friendships
About this module:
True friends are hard to find, so in order to have a good friend, you need to be a good friend! It takes time and dedication on both sides to keep friendship going. This module will explain how you can help people to maintain friendships.
On successful completion of this module, you will be able to:
Explain how people can maintain the friendships they have in their lives.
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Make Paperwork Personal
About this module:
This module will help you to appreciate paperwork by focusing on the person. Behind every word you write there is a person. Join us as we stop doing paperwork and start doing people work.
On successful completion of this module, you will be able to:
Explain why paperwork is people work.
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Make Paperwork Personal
About this module:
This module will help you to appreciate paperwork by focusing on the person. Behind every word you write there is a person. Join us as we stop doing paperwork and start doing people work.
On successful completion of this module, you will be able to:
Explain why paperwork is people work.
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Mental Health - Diagnosis
About this module:
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Sometimes, when things go wrong, we want things to be better quickly. But when we think about the people we support, this approach rarely works. Things can be much more complicated for people with disabilities. Sometimes there is no quick fix. This module will help you to understanding if there is a mental issue, what it is and how best to approach the person’s needs properly.
This module was written by Yona Lunsky and features presentations from Yona Lunsky,Amanda Sawyer, Heather Hermans and Christine Burke.
On successful completion of this module, you will be able to:
Apply various tools and approaches to help determine what might be contributing to a mental health difficulty.
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Mental Health - Diagnosis
About this module:
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Sometimes, when things go wrong, we want things to be better quickly. But when we think about the people we support, this approach rarely works. Things can be much more complicated for people with disabilities. Sometimes there is no quick fix. This module will help you to understanding if there is a mental issue, what it is and how best to approach the person’s needs properly.
This module was written by Yona Lunsky and features presentations from Yona Lunsky,Amanda Sawyer, Heather Hermans and Christine Burke.
On successful completion of this module, you will be able to:
Apply various tools and approaches to help determine what might be contributing to a mental health difficulty.
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Mental Health - Psychiatric Disorders
About this module:
A psychiatric disorder is a mental illness that is diagnosed by a mental health professional. There are many different types of psychiatric disorders. This module will review these disorders so that you can identify the most common forms of mental illness in order to better support the people with whom you work.
This module was written by Yona Lunsky and features presentations from Shineeca Mcleod and Victor Pereira.
On successful completion of this module, you will be able to:
Identify the most common forms of psychiatric disorders.
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Mental Health - Psychiatric Disorders
About this module:
A psychiatric disorder is a mental illness that is diagnosed by a mental health professional. There are many different types of psychiatric disorders. This module will review these disorders so that you can identify the most common forms of mental illness in order to better support the people with whom you work.
This module was written by Yona Lunsky and features presentations from Shineeca Mcleod and Victor Pereira.
On successful completion of this module, you will be able to:
Identify the most common forms of psychiatric disorders.
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Mental Health - Treatment Options and Hospital Visits
About this module:
Being healthy is more than just about how your body is working; it also involves your thoughts and feelings, known as your mental health. Mental health includes our emotional, psychological, and social well-being. This module will help you to understand the different treatment options for someone who has a mental health issue as well as help people to develop better ways to cope with difficult situations and emotions. It will also offer guidance on how to help people you support before, during and after they visit a hospital.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Amanda Sawyer and Heather Hermans.
On successful completion of this module, you will be able to:
Understand the different treatment options for someone who has a mental health illness.
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Mental Health - Treatment Options and Hospital Visits
About this module:
Being healthy is more than just about how your body is working; it also involves your thoughts and feelings, known as your mental health. Mental health includes our emotional, psychological, and social well-being. This module will help you to understand the different treatment options for someone who has a mental health issue as well as help people to develop better ways to cope with difficult situations and emotions. It will also offer guidance on how to help people you support before, during and after they visit a hospital.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Amanda Sawyer and Heather Hermans.
On successful completion of this module, you will be able to:
Understand the different treatment options for someone who has a mental health illness.
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Mental Health Explained
About this module:
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood, adolescence and adulthood. This module help you understand what mental health means and the factors that contribute to good mental health.
This module was written by Yona Lunsky and features presentations from Yona Lunsky and Christine Burke.
On successful completion of this module, you will be able to:
Understand what mental health means and the factors that contribute to good mental health.
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Mental Health Explained
About this module:
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood, adolescence and adulthood. This module help you understand what mental health means and the factors that contribute to good mental health.
This module was written by Yona Lunsky and features presentations from Yona Lunsky and Christine Burke.
On successful completion of this module, you will be able to:
Understand what mental health means and the factors that contribute to good mental health.
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Mental Health Promotion
About this module:
Mental health includes our emotional, psychological, and social well-being. Paying attention to your own mental health is not only good for you, it is important to model for the people you support. We each need to know what we need from others and ourselves to remain mentally healthy. This module will help you to protect and promote the mental health of both you and the people you support.
This module was written by Yona Lunsky and features presentations from Dr Mike Evans ,Yona Lunsky, Victor Pereira, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Protect and promote the mental health of both you and the people you support.
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Mental Health Promotion
About this module:
Mental health includes our emotional, psychological, and social well-being. Paying attention to your own mental health is not only good for you, it is important to model for the people you support. We each need to know what we need from others and ourselves to remain mentally healthy. This module will help you to protect and promote the mental health of both you and the people you support.
This module was written by Yona Lunsky and features presentations from Dr Mike Evans ,Yona Lunsky, Victor Pereira, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Protect and promote the mental health of both you and the people you support.
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Moving Beyond Difficult Behavior
About this module:
When people have difficult behavior they often develop identities as "problem people." If enough people begin to think of the person as a "problem," he or she will begin to believe it too. We all need to be needed. This module introduces some approaches and strategies you can use to help people to move beyond difficult behavior.
On successful completion of this module, you will be able to:
Understand the behavior that people exhibit.
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Moving Beyond Difficult Behavior
About this module:
When people have difficult behavior they often develop identities as "problem people." If enough people begin to think of the person as a "problem," he or she will begin to believe it too. We all need to be needed. This module introduces some approaches and strategies you can use to help people to move beyond difficult behavior.
On successful completion of this module, you will be able to:
Understand the behavior that people exhibit.
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Our Greatest Hits Vol I
About this module:
We use music to express our values and connect you with our mission. Music connects us as humans in a way that words alone cannot. Music is a language that bridges cultures, genders, and generations. Music is a means of expression. Music connects emotions – hope, regret, love – and our stories. This module presents a collection of the greatest disability songs in one place.
This module features songs from Peter Leidy, Michael Steinbruck and Mike Bonikowski.
On successful completion of this module, you will be able to:
Describe the power of inclusion.
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Our Greatest Hits Vol I
About this module:
We use music to express our values and connect you with our mission. Music connects us as humans in a way that words alone cannot. Music is a language that bridges cultures, genders, and generations. Music is a means of expression. Music connects emotions – hope, regret, love – and our stories. This module presents a collection of the greatest disability songs in one place.
This module features songs from Peter Leidy, Michael Steinbruck and Mike Bonikowski.
On successful completion of this module, you will be able to:
Describe the power of inclusion.
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Our Greatest Hits Vol II
About this module:
We use stories to influence, teach and inspire. Every person has a story to tell, but some people’s stories have a way of connecting with us on a level that is deeply impactful. In this module, we will share a collection of the most powerful stories we have ever heard. The great stories in this module will help you to connect the values and ideals of great support to the lives of the people you support.
This module features songs from Karyn Harvey, Joseph Macbeth, David Pitonyak, Diana McCourt and Dave Hingsburger.
On successful completion of this module, you will be able to:
Better understand the needs of the people you support, their families, and your role in their lives.
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Our Greatest Hits Vol II
About this module:
We use stories to influence, teach and inspire. Every person has a story to tell, but some people’s stories have a way of connecting with us on a level that is deeply impactful. In this module, we will share a collection of the most powerful stories we have ever heard. The great stories in this module will help you to connect the values and ideals of great support to the lives of the people you support.
This module features songs from Karyn Harvey, Joseph Macbeth, David Pitonyak, Diana McCourt and Dave Hingsburger.
On successful completion of this module, you will be able to:
Better understand the needs of the people you support, their families, and your role in their lives.
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Partnership Documentation
About this module:
John Raffaele is passionate about documentation. In this module, John will introduce the person-centered approach of writing with people instead of for them.
On successful completion of this module, you will be able to:
Describe and apply the concept and process of documenting with people, known as partnership documentation
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Partnership Documentation
About this module:
John Raffaele is passionate about documentation. In this module, John will introduce the person-centered approach of writing with people instead of for them.
On successful completion of this module, you will be able to:
Describe and apply the concept and process of documenting with people, known as partnership documentation
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Person-Centered Planning, An Introduction
About this module:
Why and how could someone you support benefit from having a person-centered plan? This module will explore this question, as well as the common misconceptions and best practices that relate to person-centered planning.
On successful completion of this module, you will be able to:
Understand the key principles and best practices that underpin person-centered planning.
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Person-Centered Planning, An Introduction
About this module:
Why and how could someone you support benefit from having a person-centered plan? This module will explore this question, as well as the common misconceptions and best practices that relate to person-centered planning.
On successful completion of this module, you will be able to:
Understand the key principles and best practices that underpin person-centered planning.
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Person-Centered Planning, How To
About this module:
This module will introduce you to person-centered planning and the different planning tools. This module will also help you to learn how people can control their own plans, what your role is at a planning meeting and how you can help people to review their progress.
On successful completion of this module, you will be able to:
Describe what makes an effective person-centered planning meeting.
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Person-Centered Planning, How To
About this module:
This module will introduce you to person-centered planning and the different planning tools. This module will also help you to learn how people can control their own plans, what your role is at a planning meeting and how you can help people to review their progress.
On successful completion of this module, you will be able to:
Describe what makes an effective person-centered planning meeting.
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Person-Centered Practice
About this module:
This module will provide a brief but broad overview of key thinking behind the principles and practices that define what it means to be person-centered.
On successful completion of this module, you will be able to:
Define what person-centered approach, thinking and planning mean
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Person-Centered Practice
About this module:
This module will provide a brief but broad overview of key thinking behind the principles and practices that define what it means to be person-centered.
On successful completion of this module, you will be able to:
Define what person-centered approach, thinking and planning mean
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Person-Centered Thinking
About this module:
Person-centered thinking can help you to listen to the person, learn from them and then act upon what you have learned. This module will review a range of person-centered thinking tools to support this approach.
On successful completion of this module, you will be able to:
Define what person-centered thinking means.
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Person-Centered Thinking
About this module:
Person-centered thinking can help you to listen to the person, learn from them and then act upon what you have learned. This module will review a range of person-centered thinking tools to support this approach.
On successful completion of this module, you will be able to:
Define what person-centered thinking means.
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Personal Care Matters
About this module:
Why does someone accept help from one person and not another? It should not be a matter of luck whether or not you receive sensitive and respectful intimate care and whether you get choice and control in the way you are supported. This module will examine the importance of allowing people to be in control while being properly supported, even when they may not communicate by using words.
This module features presentations from Dave Hingsburger.
On successful completion of this module:
Understand the importance of allowing people to be in control.
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Personal Care Matters
About this module:
Why does someone accept help from one person and not another? It should not be a matter of luck whether or not you receive sensitive and respectful intimate care and whether you get choice and control in the way you are supported. This module will examine the importance of allowing people to be in control while being properly supported, even when they may not communicate by using words.
This module features presentations from Dave Hingsburger.
On successful completion of this module:
Understand the importance of allowing people to be in control.
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Personal Care, A Protocol For
About this module:
People like to be approached as individual, unique beings, with differing likes and dislikes and differing preferences for getting services. A protocol for personal care is a great practical way to put all this into practice. This module will take a look at some of the helpful ways to make this approach a reality.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how to create and the purpose of a protocol for personal care.
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Personal Care, A Protocol For
About this module:
People like to be approached as individual, unique beings, with differing likes and dislikes and differing preferences for getting services. A protocol for personal care is a great practical way to put all this into practice. This module will take a look at some of the helpful ways to make this approach a reality.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how to create and the purpose of a protocol for personal care.
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Personal Care, A Right to Privacy
About this module:
This module underlines how important it is for you to provide and for people to receive sensitive and respectful intimate care.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.
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Personal Care, A Right to Privacy
About this module:
This module underlines how important it is for you to provide and for people to receive sensitive and respectful intimate care.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.
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Personal Care, Routines Matter
About this module:
This module will not give you specific advice about how you toilet, bathe or shower a person. While we can talk about general rules, the specifics are really yours to work out with the person who receives your support. It is important however, to come to the realization that how you do things: shower, bathe, toilet and dress yourself, can lead to opinions on the rightness and wrongness of other approaches. These can be deeply ingrained. This module will explore why the routines of the person you support are so important.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the importance of routines when it comes to giving personal and intimate care.
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Personal Care, Routines Matter
About this module:
This module will not give you specific advice about how you toilet, bathe or shower a person. While we can talk about general rules, the specifics are really yours to work out with the person who receives your support. It is important however, to come to the realization that how you do things: shower, bathe, toilet and dress yourself, can lead to opinions on the rightness and wrongness of other approaches. These can be deeply ingrained. This module will explore why the routines of the person you support are so important.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the importance of routines when it comes to giving personal and intimate care.
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Personal vs Intimate Care
About this module:
Bodies need maintenance. That means that when we support people, some of that support may bring us to provide service that involves their body. This module will look at the importance of the work of providing personal and intimate care by moving the perspective from what you think is okay, or how you live in your world, to what that of the person you support.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between personal and intimate care.
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Personal vs Intimate Care
About this module:
Bodies need maintenance. That means that when we support people, some of that support may bring us to provide service that involves their body. This module will look at the importance of the work of providing personal and intimate care by moving the perspective from what you think is okay, or how you live in your world, to what that of the person you support.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between personal and intimate care.
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Professional Documentation
About this module:
Records, charts and files are snapshots in time of a human being's precious life. A person with a disability who receives support has a right to have their life recorded in a respectful, meaningful and skilled manner. This will module will help you to learn how to make professional documentation.
On successful completion of this module, you will be able to:
Explain what constitutes unprofessional documentation
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Professional Documentation
About this module:
Records, charts and files are snapshots in time of a human being's precious life. A person with a disability who receives support has a right to have their life recorded in a respectful, meaningful and skilled manner. This will module will help you to learn how to make professional documentation.
On successful completion of this module, you will be able to:
Explain what constitutes unprofessional documentation
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Rights, A Personal Perspective
About this module:
The disability rights movement has been crucial in changing the lives of people with disabilities. In this module Bernard Carabello describes how the disability rights movement affected his life.
On successful completion of this module, you will be able to:
Explain the potential consequences of disregarding people’s rights.
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Rights, A Personal Perspective
About this module:
The disability rights movement has been crucial in changing the lives of people with disabilities. In this module Bernard Carabello describes how the disability rights movement affected his life.
On successful completion of this module, you will be able to:
Explain the potential consequences of disregarding people’s rights.
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Rights, A Review
About this module:
This module will provide you with a broad overview of what rights are and the importance of rights. The module will then explain in detail some of the most important rights for the people you support.
On successful completion of this module, you will be able to:
Explain what rights are and why they are important.
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Rights, A Review
About this module:
This module will provide you with a broad overview of what rights are and the importance of rights. The module will then explain in detail some of the most important rights for the people you support.
On successful completion of this module, you will be able to:
Explain what rights are and why they are important.
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Rights, When Rights May be Limited
About this module:
Your role is to support people in exercising their rights, but you must also help people to understand their responsibility to respect and consider other people’s legal rights. This module will review when rights may be limited.
On successful completion of this module, you will be able to:
Detail how, why, and in what circumstances rights may be limited or taken away.
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Rights, When Rights May be Limited
About this module:
Your role is to support people in exercising their rights, but you must also help people to understand their responsibility to respect and consider other people’s legal rights. This module will review when rights may be limited.
On successful completion of this module, you will be able to:
Detail how, why, and in what circumstances rights may be limited or taken away.
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Stress and its Impact on Families
About this module:
Featuring a small collection of engaging stories from families of people with disabilities this module will help you to understand the challenges many families face and the impact their experience has on them.
On successful completion of this module, you will be able to:
Explain how factors in the household such as finances, cultural diversity and medical issues can add stress to an already difficult situation.
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Stress and its Impact on Families
About this module:
Featuring a small collection of engaging stories from families of people with disabilities this module will help you to understand the challenges many families face and the impact their experience has on them.
On successful completion of this module, you will be able to:
Explain how factors in the household such as finances, cultural diversity and medical issues can add stress to an already difficult situation.
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The Good Things in Life
About this module:
In this module, we will introduce you to the "good things in life." We will explore what they are, why they are important to the people you support, and how they relate to the valued social roles that we all fulfill. We will then detail the potential benefits that come when people fulfill these roles.
On successful completion of this module, you will be able to:
Describe the “good things in life” and associated valued social roles with examples, and also explain how they are linked.
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The Good Things in Life
About this module:
In this module, we will introduce you to the "good things in life." We will explore what they are, why they are important to the people you support, and how they relate to the valued social roles that we all fulfill. We will then detail the potential benefits that come when people fulfill these roles.
On successful completion of this module, you will be able to:
Describe the “good things in life” and associated valued social roles with examples, and also explain how they are linked.
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The Impact of Disability
About this module:
This module will evaluate the significant impact of living with a disability. A range of experiences and their influence will be explored which will in turn help you to understand the importance of learning about and from the person you support.
On successful completion of this module, you will be able to:
Explain how an intellectual disability can impact the person’s life
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The Impact of Disability
About this module:
This module will evaluate the significant impact of living with a disability. A range of experiences and their influence will be explored which will in turn help you to understand the importance of learning about and from the person you support.
On successful completion of this module, you will be able to:
Explain how an intellectual disability can impact the person’s life
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The Importance of Being Present
About this module:
"The secret of health for both mind and body is not to mourn for the past, worry about the future, or anticipate troubles, but to live in the present moment wisely and earnestly." - The Teaching of Buddha This module introduces approaches and strategies to help you to be more present in the relationships you have with the people and families you support.
On successful completion of this module, you will be able to:
Describe how to be present in the relationships you have with the people and families you support.
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The Importance of Being Present
About this module:
"The secret of health for both mind and body is not to mourn for the past, worry about the future, or anticipate troubles, but to live in the present moment wisely and earnestly." - The Teaching of Buddha This module introduces approaches and strategies to help you to be more present in the relationships you have with the people and families you support.
On successful completion of this module, you will be able to:
Describe how to be present in the relationships you have with the people and families you support.
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The Importance of Control
About this module:
Self-determination is an important part of all our lives, but it is something we often take for granted until we suddenly find we are not in control. If we lose control of our lives, we become very vulnerable. Many of the people we support find that they are not in control of their lives. This module explains why control is so important and how it functions in our day-to-day lives.
On successful completion of this module, you will be able to:
Explain why being in control is important to everyone.
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The Importance of Control
About this module:
Self-determination is an important part of all our lives, but it is something we often take for granted until we suddenly find we are not in control. If we lose control of our lives, we become very vulnerable. Many of the people we support find that they are not in control of their lives. This module explains why control is so important and how it functions in our day-to-day lives.
On successful completion of this module, you will be able to:
Explain why being in control is important to everyone.
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The Power of Beliefs and Positivity
About this module:
Our beliefs and attitudes affect the outcome and quality of our experiences. One of the most important qualities of good support is optimism and a positive approach. This module introduces some approaches and strategies you can use to harness the power of your beliefs and positivity in order to better assist those that you support.
On successful completion of this module, you will be able to:
Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.
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The Power of Beliefs and Positivity
About this module:
Our beliefs and attitudes affect the outcome and quality of our experiences. One of the most important qualities of good support is optimism and a positive approach. This module introduces some approaches and strategies you can use to harness the power of your beliefs and positivity in order to better assist those that you support.
On successful completion of this module, you will be able to:
Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.
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Understanding Difficult Behavior
About this module:
This module will help you to understand what difficult behavior is, what may cause it, and what it may look like. The module will go onto look at how services have historically responded to people who have difficult behaviors, and how we are now starting to ask different questions and find more positive solutions.
On successful completion of this module, you will be able to:
Define difficult behavior.
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Understanding Difficult Behavior
About this module:
This module will help you to understand what difficult behavior is, what may cause it, and what it may look like. The module will go onto look at how services have historically responded to people who have difficult behaviors, and how we are now starting to ask different questions and find more positive solutions.
On successful completion of this module, you will be able to:
Define difficult behavior.
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Understanding the Families Perspective
About this module:
This module introduces some insights and approaches to help you better understand the perspective of the families of the people you support and how and why it may differ from your own.
On successful completion of this module, you will be able to:
Understand the perspectives and experiences of families.
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Understanding the Families Perspective
About this module:
This module introduces some insights and approaches to help you better understand the perspective of the families of the people you support and how and why it may differ from your own.
On successful completion of this module, you will be able to:
Understand the perspectives and experiences of families.
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Why Friendships and Community are Important
About this module:
Community is the very essence of how we live and spend time with others. Friendships offer a unique blend of affection, loyalty, love, respect, trust, and of course fun. This module will explore the importance community and friendships and how they impact our lives.
On successful completion of this module, you will be able to:
Explain what community and friendships mean.
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Why Friendships and Community are Important
About this module:
Community is the very essence of how we live and spend time with others. Friendships offer a unique blend of affection, loyalty, love, respect, trust, and of course fun. This module will explore the importance community and friendships and how they impact our lives.
On successful completion of this module, you will be able to:
Explain what community and friendships mean.
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Side by Side Modules have been created so that the people who receive support and the people who provide support can learn together.
About Abuse
About this module:
Abuse is everybody's business. That includes you. To help make sure you and others stay safe, you must be able to recognize abuse and respond to abuse by reporting your concerns. This module will help you to recognize abuse, and you will learn more about how, where, and when abuse happens.
This module features presentations from a range of leading professionals and self-advocates, including Steve Dymond, Roger Crown, Dave Hingsburger, and Tanya Carnell.
On successful completion of this module, you will be able to:
Explain what abuse is.
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About Abuse
About this module:
Abuse is everybody's business. That includes you. To help make sure you and others stay safe, you must be able to recognize abuse and respond to abuse by reporting your concerns. This module will help you to recognize abuse, and you will learn more about how, where, and when abuse happens.
This module features presentations from a range of leading professionals and self-advocates, including Steve Dymond, Roger Crown, Dave Hingsburger, and Tanya Carnell.
On successful completion of this module, you will be able to:
Explain what abuse is.
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About Autism
About this module:
This module will introduce you to autism.
This module features presentations from a range of leading professionals and self-advocates, including Judith North, Simon Haywood, and Adele Mason.
On successful completion of this module, you will be able to:
Describe what autism is.
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About Autism
About this module:
This module will introduce you to autism.
This module features presentations from a range of leading professionals and self-advocates, including Judith North, Simon Haywood, and Adele Mason.
On successful completion of this module, you will be able to:
Describe what autism is.
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About Being in Control
About this module:
This module explores why being in control of your own life is important.
On successful completion of this module, you will be able to:
Describe what control is and why it is important.
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About Being in Control
About this module:
This module explores why being in control of your own life is important.
On successful completion of this module, you will be able to:
Describe what control is and why it is important.
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About Friendships and Community
About this module:
You may have a lovely home in a nice community, but you could still be lonely. Some people with disabilities have experienced abuse and discrimination, and have been not allowed to have ordinary opportunities to be part of community life and to form friendships.
On successful completion of this module, you will be able to:
Explain some of the challenges of developing friendships and community.
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About Friendships and Community
About this module:
You may have a lovely home in a nice community, but you could still be lonely. Some people with disabilities have experienced abuse and discrimination, and have been not allowed to have ordinary opportunities to be part of community life and to form friendships.
On successful completion of this module, you will be able to:
Explain some of the challenges of developing friendships and community.
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About Person-Centered Planning
About this module:
This module will introduce you to person-centered planning and explain why planning may be helpful to you.
On successful completion of this module, you will be able to:
Explain what a person-centered plan is and how it can help you.
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About Person-Centered Planning
About this module:
This module will introduce you to person-centered planning and explain why planning may be helpful to you.
On successful completion of this module, you will be able to:
Explain what a person-centered plan is and how it can help you.
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Circle of Friends
About this module:
We all have and need people in our lives. A circle of friends is a good way to make your life better. This module describes how to start a circle of friends, how you can keep control over the process, and how a circle can help you in many different ways.
On successful completion of this module, you will be able to:
Describe what a circle of support is and how it could help you.
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Circle of Friends
About this module:
We all have and need people in our lives. A circle of friends is a good way to make your life better. This module describes how to start a circle of friends, how you can keep control over the process, and how a circle can help you in many different ways.
On successful completion of this module, you will be able to:
Describe what a circle of support is and how it could help you.
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Employment Part 1: Thinking About Employment
About this module:
This module will help you to think more about the employment. The module will explain the different things that might make it difficult for you to find a job, as well as the benefits and importance of employment.
On successful completion of this module, you will be able to:
Understand the different things that might make it difficult for you to find a job.
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Employment Part 1: Thinking About Employment
About this module:
This module will help you to think more about the employment. The module will explain the different things that might make it difficult for you to find a job, as well as the benefits and importance of employment.
On successful completion of this module, you will be able to:
Understand the different things that might make it difficult for you to find a job.
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Employment Part 2: Types of Employment
About this module:
If you are thinking about employment, it is good to know that there are lots of different options and different ways that you can start work.
On successful completion of this module, you will be able to:
Understand the benefits and risks of unpaid work.
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Employment Part 2: Types of Employment
About this module:
If you are thinking about employment, it is good to know that there are lots of different options and different ways that you can start work.
On successful completion of this module, you will be able to:
Understand the benefits and risks of unpaid work.
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Employment Part 3: Finding and Keeping Employment
About this module:
This module will explain how you can find and keep employment.
On successful completion of this module, you will be able to:
Understand who can help you to find employment and how they can help you.
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Employment Part 3: Finding and Keeping Employment
About this module:
This module will explain how you can find and keep employment.
On successful completion of this module, you will be able to:
Understand who can help you to find employment and how they can help you.
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Finding and Building Community
About this module:
This module will help you to understand the many ways to find out who are the people, where are the places, and what happens in your community.
On successful completion of this module, you will be able to:
Understand the many ways to find out who are the people, where are the places, and what happens in your community.
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Finding and Building Community
About this module:
This module will help you to understand the many ways to find out who are the people, where are the places, and what happens in your community.
On successful completion of this module, you will be able to:
Understand the many ways to find out who are the people, where are the places, and what happens in your community.
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Finding and Building Friendships
About this module:
This module shares some ways that you can find and make friends.
On successful completion of this module, you will be able to:
Describe a range of ways to find and build friendships.
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Finding and Building Friendships
About this module:
This module shares some ways that you can find and make friends.
On successful completion of this module, you will be able to:
Describe a range of ways to find and build friendships.
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Looking After My Mental Health, Part 1
About this module:
Sometimes we don't feel well, we feel sad or worried. This module will explore those feelings so you can learn to accept and understand them.
This module features presentations from many leading professionals and self-advocates, including Patti Scott, Jeremy Donaldson, and Natalia Manning.
On successful completion of this module, you will be able to:
Understand what mental health is.
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Looking After My Mental Health, Part 1
About this module:
Sometimes we don't feel well, we feel sad or worried. This module will explore those feelings so you can learn to accept and understand them.
This module features presentations from many leading professionals and self-advocates, including Patti Scott, Jeremy Donaldson, and Natalia Manning.
On successful completion of this module, you will be able to:
Understand what mental health is.
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Looking After My Mental Health, Part 2
About this module:
This module will help you to understand the things that you can do to ensure that you stay mentally healthy.
This module features presentations from many leading professionals and self-advocates, including Richard Lawrence, Patricia Charlesworth and Erica Streisslberger.
On successful completion of this module, you will be able to:
Explain the things you can do to ensure you stay mentally healthy.
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Looking After My Mental Health, Part 2
About this module:
This module will help you to understand the things that you can do to ensure that you stay mentally healthy.
This module features presentations from many leading professionals and self-advocates, including Richard Lawrence, Patricia Charlesworth and Erica Streisslberger.
On successful completion of this module, you will be able to:
Explain the things you can do to ensure you stay mentally healthy.
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Looking After My Mental Health, Part 3
About this module:
This module will help you to learn about the things you can do when you are worried about your mental health.
This module features presentations from a range of leading professionals and self-advocates, including Shineeca Mcleod, Yona Lunsky, Richard Lawrence, Victor Pereira and Erica Steisslberger.
On successful completion of this module, you will be able to:
Understand who you can talk to and what help you can get when you are worried about your mental health.
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Looking After My Mental Health, Part 3
About this module:
This module will help you to learn about the things you can do when you are worried about your mental health.
This module features presentations from a range of leading professionals and self-advocates, including Shineeca Mcleod, Yona Lunsky, Richard Lawrence, Victor Pereira and Erica Steisslberger.
On successful completion of this module, you will be able to:
Understand who you can talk to and what help you can get when you are worried about your mental health.
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Looking After My Mental Health, Part 4
About this module:
This module will help you to be ready and prepared when you need to visit the Doctor. By completing this module, you will know how important it is to visit the Doctor and it will help you to know what to expect and how a doctor can help you.
This module features presentations from a range of leading professionals and self-advocates, including Shineeca Mcleod, Yona Lunsky, Heather Hermans, and Patricia Charlesworth.
On successful completion of this module, you will be able to:
Explain what you can do to be ready and prepared to meet with the doctor.
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Looking After My Mental Health, Part 4
About this module:
This module will help you to be ready and prepared when you need to visit the Doctor. By completing this module, you will know how important it is to visit the Doctor and it will help you to know what to expect and how a doctor can help you.
This module features presentations from a range of leading professionals and self-advocates, including Shineeca Mcleod, Yona Lunsky, Heather Hermans, and Patricia Charlesworth.
On successful completion of this module, you will be able to:
Explain what you can do to be ready and prepared to meet with the doctor.
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My Rights
About this module:
This module will explain what some of your most important rights are.
On successful completion of this module, you will be able to:
Understand what rights are and why they are important.
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My Rights
About this module:
This module will explain what some of your most important rights are.
On successful completion of this module, you will be able to:
Understand what rights are and why they are important.
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Our Great Working Relationship, Part 1
About this module:
This module is the first part in a three-part series. It has been designed to help you and the people who support you learn how to have a great working relationship.
On successful completion of this module, you will be able to:
Understand what it means to be in charge and how to provide the people who work with you the support they need.
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Our Great Working Relationship, Part 1
About this module:
This module is the first part in a three-part series. It has been designed to help you and the people who support you learn how to have a great working relationship.
On successful completion of this module, you will be able to:
Understand what it means to be in charge and how to provide the people who work with you the support they need.
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Our Great Working Relationship, Part 2
About this module:
This Side by Side module is the second part in a three-part series. It has been designed to help you and the people who support you learn how to have a great working relationship.
On successful completion of this module, you will be able to:
Understand how you can support and grow a better relationship between you and your support staff.
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Our Great Working Relationship, Part 2
About this module:
This Side by Side module is the second part in a three-part series. It has been designed to help you and the people who support you learn how to have a great working relationship.
On successful completion of this module, you will be able to:
Understand how you can support and grow a better relationship between you and your support staff.
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Our Great Working Relationship, Part 3
About this module:
This Side by Side module is the third part in a three-part series. It has been designed to help you and the people who support you learn how to have a great working relationship.
On successful completion of this module, you will be able to:
Understand what it means to be in the "driver’s seat" of your life.
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Our Great Working Relationship, Part 3
About this module:
This Side by Side module is the third part in a three-part series. It has been designed to help you and the people who support you learn how to have a great working relationship.
On successful completion of this module, you will be able to:
Understand what it means to be in the "driver’s seat" of your life.
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Preventing Abuse and Staying Safe
About this module:
This module will explain how you can prevent abuse and stay safe.
On successful completion of this module, you will be able to:
Understand what being safe and having freedom means.
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Preventing Abuse and Staying Safe
About this module:
This module will explain how you can prevent abuse and stay safe.
On successful completion of this module, you will be able to:
Understand what being safe and having freedom means.
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Relationships, Dating, and Intimacy, Part 1
About this module:
This module is the first part in a three-part series. It has been designed to help people to have good healthy relationships.
On successful completion of this module, you will be able to:
Understand what give-and-take and sharing and caring mean in a relationship.
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Relationships, Dating, and Intimacy, Part 1
About this module:
This module is the first part in a three-part series. It has been designed to help people to have good healthy relationships.
On successful completion of this module, you will be able to:
Understand what give-and-take and sharing and caring mean in a relationship.
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Relationships, Dating, and Intimacy, Part 2
About this module:
This module is the second part in a three-part series. It has been designed to help you become more comfortable with dating.
On successful completion of this module, you will be able to:
Describe how, where, and when you might meet someone.
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Relationships, Dating, and Intimacy, Part 2
About this module:
This module is the second part in a three-part series. It has been designed to help you become more comfortable with dating.
On successful completion of this module, you will be able to:
Describe how, where, and when you might meet someone.
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Relationships, Dating, and Intimacy, Part 3
About this module:
This module is the third part in a three-part series. It has been designed to help you to learn the rules around being sexual with another person.
On successful completion of this module, you will be able to:
Understand what it means to be intimate with another person.
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Relationships, Dating, and Intimacy, Part 3
About this module:
This module is the third part in a three-part series. It has been designed to help you to learn the rules around being sexual with another person.
On successful completion of this module, you will be able to:
Understand what it means to be intimate with another person.
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Staying Connected on Social Media
About this module:
This module will teach you how social media can help to keep and build connections with other people.
On successful completion of this module, you will be able to:
Understand what social media is.
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Staying Connected on Social Media
About this module:
This module will teach you how social media can help to keep and build connections with other people.
On successful completion of this module, you will be able to:
Understand what social media is.
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Staying Safe on Social Media
About this module:
This module will introduce you to staying safe on social media.
On successful completion of this module, you will be able to:
Understand that there are risks involved in using social media.
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Staying Safe on Social Media
About this module:
This module will introduce you to staying safe on social media.
On successful completion of this module, you will be able to:
Understand that there are risks involved in using social media.
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Talk About Constipation!
About this module:
Poo or poop or number two? Whatever you call it this fun module will help you to learn, talk, and most important laugh about it!
On successful completion of this module, you will be able to:
Explain what constipation is.
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Talk About Constipation!
About this module:
Poo or poop or number two? Whatever you call it this fun module will help you to learn, talk, and most important laugh about it!
On successful completion of this module, you will be able to:
Explain what constipation is.
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Who Am I?
About this module:
This module will help you to know, accept, and like who you are.
On successful completion of this module, you will be able to:
Explain what disability does and does not mean.
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Who Am I?
About this module:
This module will help you to know, accept, and like who you are.
On successful completion of this module, you will be able to:
Explain what disability does and does not mean.
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Like an interactive podcast, our Audio Learning Modules make it possible to learn while you drive, workout, do your dishes, or any other time you are on the go.
Abuse Prevention - Long Version - Audio Module
About this module:
This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.
This module teaches support staff how to recognize and report abuse. It underlines a zero tolerance approach to abuse, and clearly explains the role and responsibilities of the support staff person.
We also offer a dedicated review detailing how the support professional can help the people they support to be their own frontline of defense against abuse.
This module adheres to the UK Department of Health's `No Secrets` policy.
This module includes video presentations from Dave Hingsburger, Simon Duffy, Tanya Carnell, Gary Kent, Roger Crown, Steve Dymond, Sam Sly, Doreen Kelly, and Beth Mount.
On successful completion of this module, you will be able to:
Describe what abuse is, and the signs, symptoms, causes, circumstances, patterns, and effects of abuse.
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Abuse Prevention - Long Version - Audio Module
About this module:
This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.
This module teaches support staff how to recognize and report abuse. It underlines a zero tolerance approach to abuse, and clearly explains the role and responsibilities of the support staff person.
We also offer a dedicated review detailing how the support professional can help the people they support to be their own frontline of defense against abuse.
This module adheres to the UK Department of Health's `No Secrets` policy.
This module includes video presentations from Dave Hingsburger, Simon Duffy, Tanya Carnell, Gary Kent, Roger Crown, Steve Dymond, Sam Sly, Doreen Kelly, and Beth Mount.
On successful completion of this module, you will be able to:
Describe what abuse is, and the signs, symptoms, causes, circumstances, patterns, and effects of abuse.
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Abuse Prevention - Short Version - Audio Module
About this module:
This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.
This module teaches support staff how to recognize and report abuse. It underlines a zero tolerance approach to abuse, and clearly explains the role and responsibilities of the support staff person.
We also offer a dedicated review detailing how the support professional can help the people they support to be their own frontline of defense against abuse.
This module includes video presentations from Dave Hingsburger, Tanya Carnell, Roger Crown, and Doreen Kelly.
On successful completion of this module, you will be able to:
Describe what abuse is, along with the signs, symptoms, causes, circumstances, patterns, and effects of abuse.
Read more
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Abuse Prevention - Short Version - Audio Module
About this module:
This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.
This module teaches support staff how to recognize and report abuse. It underlines a zero tolerance approach to abuse, and clearly explains the role and responsibilities of the support staff person.
We also offer a dedicated review detailing how the support professional can help the people they support to be their own frontline of defense against abuse.
This module includes video presentations from Dave Hingsburger, Tanya Carnell, Roger Crown, and Doreen Kelly.
On successful completion of this module, you will be able to:
Describe what abuse is, along with the signs, symptoms, causes, circumstances, patterns, and effects of abuse.
Read more
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Active Support - Audio Module
About this module:
Active support is an approach that was developed to help combat the lack of engagement in meaningful activities and relationships experienced by people who receive support. Active support is about doing with, not for or to. Active support helps people to have a more active role in their lives and experience a better quality of life. Every moment has potential!
This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.
On successful completion of this module, you will be able to:
Define what active support is and how it can help people have a better quality of life.
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Active Support - Audio Module
About this module:
Active support is an approach that was developed to help combat the lack of engagement in meaningful activities and relationships experienced by people who receive support. Active support is about doing with, not for or to. Active support helps people to have a more active role in their lives and experience a better quality of life. Every moment has potential!
This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.
On successful completion of this module, you will be able to:
Define what active support is and how it can help people have a better quality of life.
Read more
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Advocacy Explained - Audio Module
About this module:
Advocacy is about either speaking up for someone to make sure they are heard, or helping someone to speak up for themselves. This module will review and define the nature, purpose, limitations, different forms, and key principles of advocacy as it relates to your role.
This module features presentations from Bernard Carabello, Dave Hingsburger, Steve Dymond and Margaret Cushen.
On successful completion of this module, you will be able to:
Define the different types of advocacy.
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Advocacy Explained - Audio Module
About this module:
Advocacy is about either speaking up for someone to make sure they are heard, or helping someone to speak up for themselves. This module will review and define the nature, purpose, limitations, different forms, and key principles of advocacy as it relates to your role.
This module features presentations from Bernard Carabello, Dave Hingsburger, Steve Dymond and Margaret Cushen.
On successful completion of this module, you will be able to:
Define the different types of advocacy.
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All Behavior is Meaningful - Audio Module
About this module:
Difficult behaviors are "messages" that can tell us important things about a person and the quality of their life. This module offers some short stories and insights that will help you to remember that all behavior is meaningful.
This module features presentations from David Pitonyak.
On successful completion of this module, you will be able to:
Understand that all behavior is meaningful.
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All Behavior is Meaningful - Audio Module
About this module:
Difficult behaviors are "messages" that can tell us important things about a person and the quality of their life. This module offers some short stories and insights that will help you to remember that all behavior is meaningful.
This module features presentations from David Pitonyak.
On successful completion of this module, you will be able to:
Understand that all behavior is meaningful.
Read more
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Attitudes and Skills - Audio Module
About this module:
A skill refers to the ability to do something well. An attitude refers to our feelings or beliefs about someone or something. This module will help you to step into the shoes of the people you support, serve one person at a time, and hold high and positive expectations.
This module features presentations from Marc Tumeinski, Beth Mount, Jack Pearpoint and Gary Kent.
On successful completion of this module, you will be able to:
Understand and articulate skills and attitudes that create great support.
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Attitudes and Skills - Audio Module
About this module:
A skill refers to the ability to do something well. An attitude refers to our feelings or beliefs about someone or something. This module will help you to step into the shoes of the people you support, serve one person at a time, and hold high and positive expectations.
This module features presentations from Marc Tumeinski, Beth Mount, Jack Pearpoint and Gary Kent.
On successful completion of this module, you will be able to:
Understand and articulate skills and attitudes that create great support.
Read more
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Autism and Sensory Processing - Audio Module
About this module:
This module expands on the learning provided in our module “Autism.” Please complete that module first. Understanding and gaining insight into your processing system takes time and effort. Understanding someone else's requires really careful observation, imagination, and empathy. In this module you will learn how your processing works and in turn we will teach you how to better understand and assist the processing realities of the people you support.
This module features presentations from Judith North and Simon Haywood.
On successful completion of this module, you will be able to:
Explain what processing is.
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Autism and Sensory Processing - Audio Module
About this module:
This module expands on the learning provided in our module “Autism.” Please complete that module first. Understanding and gaining insight into your processing system takes time and effort. Understanding someone else's requires really careful observation, imagination, and empathy. In this module you will learn how your processing works and in turn we will teach you how to better understand and assist the processing realities of the people you support.
This module features presentations from Judith North and Simon Haywood.
On successful completion of this module, you will be able to:
Explain what processing is.
Read more
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Autism and Sensory Processing Mini Module - Audio Module
About this module:
Understanding and gaining insight into your processing system takes time and effort. Understanding someone else’s requires really careful observation, imagination, and empathy. This module will put you in the shoes of the people you support and use what we understand about how we process to imagine different realities.
This module features presentations from Judith North.
On successful completion of this module, you will be able to:
Explain what processing is.
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Autism and Sensory Processing Mini Module - Audio Module
About this module:
Understanding and gaining insight into your processing system takes time and effort. Understanding someone else’s requires really careful observation, imagination, and empathy. This module will put you in the shoes of the people you support and use what we understand about how we process to imagine different realities.
This module features presentations from Judith North.
On successful completion of this module, you will be able to:
Explain what processing is.
Read more
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Autism, An Introduction - Audio Module
About this module:
This module will introduce autism and explain how it impacts the people you support. This module will help you to think positively and will encourage you to celebrate differences rather than trying to cure people.
On successful completion of this module, you will be able to:
Describe autism and Asperger's Syndrome and know the most commonly diagnosed associated conditions.
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Autism, An Introduction - Audio Module
About this module:
This module will introduce autism and explain how it impacts the people you support. This module will help you to think positively and will encourage you to celebrate differences rather than trying to cure people.
On successful completion of this module, you will be able to:
Describe autism and Asperger's Syndrome and know the most commonly diagnosed associated conditions.
Read more
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Autism, Social Communication - Audio Module
About this module:
People with autistic spectrum conditions have a difficulty with social communication. Specifically, they struggle to interpret and often cannot understand what different gestures, body movements, facial expressions, or noises mean. This module will explain strategies to help with communication in an attempt to reduce frustrations and misunderstandings with the people you support.
On successful completion of this module, you will be able to:
Understand how confusing communication can be for people with autism.
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Autism, Social Communication - Audio Module
About this module:
People with autistic spectrum conditions have a difficulty with social communication. Specifically, they struggle to interpret and often cannot understand what different gestures, body movements, facial expressions, or noises mean. This module will explain strategies to help with communication in an attempt to reduce frustrations and misunderstandings with the people you support.
On successful completion of this module, you will be able to:
Understand how confusing communication can be for people with autism.
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Autism, Social Relationships - Audio Module
About this module:
People with autism can experience difficulties with social relationships. These difficulties can lead to isolation and in turn depression and poor mental health. This module will explain these difficulties and help you to think towards some useful strategies so the people you support can move towards a more social life.
On successful completion of this module, you will be able to:
Understand the social difficulties that people with autism have trying to be social.
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Autism, Social Relationships - Audio Module
About this module:
People with autism can experience difficulties with social relationships. These difficulties can lead to isolation and in turn depression and poor mental health. This module will explain these difficulties and help you to think towards some useful strategies so the people you support can move towards a more social life.
On successful completion of this module, you will be able to:
Understand the social difficulties that people with autism have trying to be social.
Read more
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Autism- Audio Module
About this module:
This module combines a straightforward introduction to autism with a broad range of practical strategies and approaches. The short films within the module balance the personal perspectives of people who have autism with the opinions and experiences of a number of leading professionals.
This module includes video presentations from Judith North, Simon Haywood, and Adele Mason.
On successful completion of this module, you will be able to:
Describe autism and Asperger's Syndrome and know the most commonly diagnosed associated conditions.
Read more
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Autism- Audio Module
About this module:
This module combines a straightforward introduction to autism with a broad range of practical strategies and approaches. The short films within the module balance the personal perspectives of people who have autism with the opinions and experiences of a number of leading professionals.
This module includes video presentations from Judith North, Simon Haywood, and Adele Mason.
On successful completion of this module, you will be able to:
Describe autism and Asperger's Syndrome and know the most commonly diagnosed associated conditions.
Read more
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Bad News - How to Break It- Audio Module
About this module:
Bad news is any news that drastically and negatively alters someone’s view of the future. The concept of what is bad news for someone you support can be different from what it is for you or me. This module will guide and support you in the process of helping someone understand bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes from this module:
Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.
Read more
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Bad News - How to Break It- Audio Module
About this module:
Bad news is any news that drastically and negatively alters someone’s view of the future. The concept of what is bad news for someone you support can be different from what it is for you or me. This module will guide and support you in the process of helping someone understand bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes from this module:
Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.
Read more
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Bad News - Preparing Someone For - Audio Module
About this module:
Our understanding of bad news does not happen in one moment. It is a process, not a one-off event. For all of us, understanding has to be built gradually, over hours, days, weeks, months, or even years. This module will examine the variety of approaches and strategies that help people with different abilities through the process of preparing and understanding bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
Read more
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Bad News - Preparing Someone For - Audio Module
About this module:
Our understanding of bad news does not happen in one moment. It is a process, not a one-off event. For all of us, understanding has to be built gradually, over hours, days, weeks, months, or even years. This module will examine the variety of approaches and strategies that help people with different abilities through the process of preparing and understanding bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
Read more
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Bad News - Who Can Break It? - Audio Module
About this module:
One worry that people have is whether they have the right to break bad news to someone. Is it okay? Is it their responsibility? Nobody possesses all the possible information and knowledge to break bad news. This module will offer insight on the different roles that you, other professionals and people in the person you support’s network play in breaking bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.
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Bad News - Who Can Break It? - Audio Module
About this module:
One worry that people have is whether they have the right to break bad news to someone. Is it okay? Is it their responsibility? Nobody possesses all the possible information and knowledge to break bad news. This module will offer insight on the different roles that you, other professionals and people in the person you support’s network play in breaking bad news.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.
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Bad News - Will They Understand? - Audio Module
About this module:
The people we support learn and understand in a variety of ways. We should never assume that someone does not understand simply because they cannot or do not answer yes or no. People should be told bad news even if they need a little more help understanding things. This module will help you to understand that people may understand and express grief differently and offer tools for you to help support them in their understanding of their grief.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
Read more
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Bad News - Will They Understand? - Audio Module
About this module:
The people we support learn and understand in a variety of ways. We should never assume that someone does not understand simply because they cannot or do not answer yes or no. People should be told bad news even if they need a little more help understanding things. This module will help you to understand that people may understand and express grief differently and offer tools for you to help support them in their understanding of their grief.
This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.
Learning outcomes for this module:
Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
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Boundaries - Audio Module
About this module:
Forget everything you think you know about boundaries. Dave Hingsburger's insightful words and thought provoking stories will open your mind.
Both you and the people you support need to know about boundaries. But as this module explains, for the people you support boundaries are the most important social skill.
This module is written by features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain what boundaries are and why they are important for both you and the people you support.
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Boundaries - Audio Module
About this module:
Forget everything you think you know about boundaries. Dave Hingsburger's insightful words and thought provoking stories will open your mind.
Both you and the people you support need to know about boundaries. But as this module explains, for the people you support boundaries are the most important social skill.
This module is written by features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain what boundaries are and why they are important for both you and the people you support.
Read more
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Boundaries, Paid Friends- Audio Module
About this module:
This module will help you to provide a caring and friendly relationship without blurring boundaries. You will gain a better understanding of why we are not friends and we are not family to those we support.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain why we are not friends and we are not family.
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Boundaries, Paid Friends- Audio Module
About this module:
This module will help you to provide a caring and friendly relationship without blurring boundaries. You will gain a better understanding of why we are not friends and we are not family to those we support.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain why we are not friends and we are not family.
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Boundaries, Public and Private- Audio Module
About this module:
Public and private are concepts that are important to all of us. The idea of what is a private space and what is a public space is more complex than you might think. This module introduces some approaches you can use to help people to learn about the differences between public and private spaces.
This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.
On successful completion of this module, you will be able to:
Describe the importance of and difference between public and private places and spaces.
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Boundaries, Public and Private- Audio Module
About this module:
Public and private are concepts that are important to all of us. The idea of what is a private space and what is a public space is more complex than you might think. This module introduces some approaches you can use to help people to learn about the differences between public and private spaces.
This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.
On successful completion of this module, you will be able to:
Describe the importance of and difference between public and private places and spaces.
Read more
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Boundaries, Public vs. Private- Audio Module
About this module:
This module introduces some approaches and strategies you can use to help recognize the difference between private and public information and know when to and when not to share information with others.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the value in both public information and private information.
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Boundaries, Public vs. Private- Audio Module
About this module:
This module introduces some approaches and strategies you can use to help recognize the difference between private and public information and know when to and when not to share information with others.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the value in both public information and private information.
Read more
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Boundaries, Touch - Audio Module
About this module:
When was the last time someone patted you on the head? In this module Dave Hingsburger explains the importance of healthy, dignified and professional boundaries regarding touch. With a series of straightforward approaches this module will help you to provide maximum privacy and therefore maximum dignity.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Value the bodies of the people you support and know how to enable healthy, professional boundaries regarding touch.
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Boundaries, Touch - Audio Module
About this module:
When was the last time someone patted you on the head? In this module Dave Hingsburger explains the importance of healthy, dignified and professional boundaries regarding touch. With a series of straightforward approaches this module will help you to provide maximum privacy and therefore maximum dignity.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Value the bodies of the people you support and know how to enable healthy, professional boundaries regarding touch.
Read more
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Boundaries, Why Boundaries?- Audio Module
About this module:
Boundaries are the most important social skill that people need to learn. The people you support need to learn about boundaries to be safe from being victimized or accused of being a victimizer, to develop friendships and relationships, and much more. This module will help you to respect and teach boundaries.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain what boundaries are and why they are important for you and the people you support.
Read more
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Boundaries, Why Boundaries?- Audio Module
About this module:
Boundaries are the most important social skill that people need to learn. The people you support need to learn about boundaries to be safe from being victimized or accused of being a victimizer, to develop friendships and relationships, and much more. This module will help you to respect and teach boundaries.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain what boundaries are and why they are important for you and the people you support.
Read more
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Breaking Bad News - Audio Module
About this module:
Nobody likes to break bad news. We worry about how to do it, how someone will respond, and how we will cope with their response. It may seem easiest not to break the news, or to get someone else to do it. Many people even try to pretend that the bad news event hasn’t happened. This module will guide and support you in the process of helping someone to understand bad news.
This module is written by features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard and Irene Tuffrey-Wijne.
On successful completion of this module, you will be able to:
Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.
Read more
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Breaking Bad News - Audio Module
About this module:
Nobody likes to break bad news. We worry about how to do it, how someone will respond, and how we will cope with their response. It may seem easiest not to break the news, or to get someone else to do it. Many people even try to pretend that the bad news event hasn’t happened. This module will guide and support you in the process of helping someone to understand bad news.
This module is written by features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard and Irene Tuffrey-Wijne.
On successful completion of this module, you will be able to:
Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.
Read more
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Building Friendships and Community - Audio Module
About this module:
In this module, leading expert Kay Mills frames her personal experiences with stories of people she has worked with to comprehensively explain how we can help people to build friendships and community. Kay begins by defining both friendships and community and then goes on to explain their value. Finally, she offers a full range of strategies that workers can use to not only build but also maintain friendships and community.
This module features presentations from a range of leading professionals and self-advocates, including Dave Hingsburger, Lynda Kahn, Margaret Cushen, Steve Dymond, Beth Mount, Dave Hasbury, Patti Scott, and Jack Pearpoint.
On successful completion of this module, you will be able to:
Explain the discrimination, prejudice and institutionalization that people have experienced and how it impacts on their experience of friendships and community.
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Building Friendships and Community - Audio Module
About this module:
In this module, leading expert Kay Mills frames her personal experiences with stories of people she has worked with to comprehensively explain how we can help people to build friendships and community. Kay begins by defining both friendships and community and then goes on to explain their value. Finally, she offers a full range of strategies that workers can use to not only build but also maintain friendships and community.
This module features presentations from a range of leading professionals and self-advocates, including Dave Hingsburger, Lynda Kahn, Margaret Cushen, Steve Dymond, Beth Mount, Dave Hasbury, Patti Scott, and Jack Pearpoint.
On successful completion of this module, you will be able to:
Explain the discrimination, prejudice and institutionalization that people have experienced and how it impacts on their experience of friendships and community.
Read more
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Challenging Behavior - Audio Module
About this module:
The causes of challenging behavior and the needs of people with challenging behavior are often misunderstood. Our insightful and empowering short films, supported by a range of interactive graphics, help clarify many of the most common misunderstandings.
Using a person-centered approach, we offer a number of practical approaches and strategies to help people better understand, prevent, and support challenging behavior.
This module includes video presentations from Gary Kent, Doreen Kelly, Dave Hingsburger, Jack Pearpoint, Beth Mount, Simon Duffy, Marc Tumeinski, and Simon Haywood.
On successful completion of this module, you will be able to:
Define challenging behavior.
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Challenging Behavior - Audio Module
About this module:
The causes of challenging behavior and the needs of people with challenging behavior are often misunderstood. Our insightful and empowering short films, supported by a range of interactive graphics, help clarify many of the most common misunderstandings.
Using a person-centered approach, we offer a number of practical approaches and strategies to help people better understand, prevent, and support challenging behavior.
This module includes video presentations from Gary Kent, Doreen Kelly, Dave Hingsburger, Jack Pearpoint, Beth Mount, Simon Duffy, Marc Tumeinski, and Simon Haywood.
On successful completion of this module, you will be able to:
Define challenging behavior.
Read more
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Circle of Friends - Audio Module
About this module:
We all have and need people in our lives. This module will introduce you to a strategy of support called a 'circle of friends.' We will describe how a circle of friends can be established, how people can maintain control over the process, and some of the purposes and outcomes that a circle can help to deliver and develop.
This module features presentations from Patti Scott, Jack Pearpoint, Tyrone Towers, and Doug Smith.
On successful completion of this module, you will be able to:
Explain the benefits of a circle of friends.
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Circle of Friends - Audio Module
About this module:
We all have and need people in our lives. This module will introduce you to a strategy of support called a 'circle of friends.' We will describe how a circle of friends can be established, how people can maintain control over the process, and some of the purposes and outcomes that a circle can help to deliver and develop.
This module features presentations from Patti Scott, Jack Pearpoint, Tyrone Towers, and Doug Smith.
On successful completion of this module, you will be able to:
Explain the benefits of a circle of friends.
Read more
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Communication Without Words - Audio Module
About this module:
There will never be a person that you support who cannot communicate. This module introduces strategies and approaches that you can use to support better communication.
This module features presentations from Lynda Kahn, Simon Haywood and Dave Hingsburger.
On successful completion of this module, you will be able to:
Recognize the different ways people can communicate, including without words.
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Communication Without Words - Audio Module
About this module:
There will never be a person that you support who cannot communicate. This module introduces strategies and approaches that you can use to support better communication.
This module features presentations from Lynda Kahn, Simon Haywood and Dave Hingsburger.
On successful completion of this module, you will be able to:
Recognize the different ways people can communicate, including without words.
Read more
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Communication, More than Speech - Audio Module
About this module:
Alternative and augmentative communication (also known as AAC) is a term used to describe aids that support or replace speech and understand communication. This module will help you learn about some of the AAC tools that may be useful to support and understand communication.
On successful completion of this module, you will be able to:
Describe a wide variety of the alternative and augmentative communication tools that are helpful to support and understand communication.
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Communication, More than Speech - Audio Module
About this module:
Alternative and augmentative communication (also known as AAC) is a term used to describe aids that support or replace speech and understand communication. This module will help you learn about some of the AAC tools that may be useful to support and understand communication.
On successful completion of this module, you will be able to:
Describe a wide variety of the alternative and augmentative communication tools that are helpful to support and understand communication.
Read more
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Communication, Supporting Understanding - Audio Module
About this module:
Communication is a two-way process. For this reason, it is important to help people to understand communication as well as express it. This module explores the different factors that can affects people’s understanding of communication and introduces some helpful approaches you can use.
On successful completion of this module, you will be able to:
Discuss the different factors that can affect people’s understanding of communication.
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Communication, Supporting Understanding - Audio Module
About this module:
Communication is a two-way process. For this reason, it is important to help people to understand communication as well as express it. This module explores the different factors that can affects people’s understanding of communication and introduces some helpful approaches you can use.
On successful completion of this module, you will be able to:
Discuss the different factors that can affect people’s understanding of communication.
Read more
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Communication, The Barriers - Audio Module
About this module:
Communication is what makes us human. Everyone has the potential to communicate. This module will help you to understand the personal, social, and physical communication barriers that the people you support may be experiencing.
On successful completion of this module, you will be able to:
Define communication.
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Communication, The Barriers - Audio Module
About this module:
Communication is what makes us human. Everyone has the potential to communicate. This module will help you to understand the personal, social, and physical communication barriers that the people you support may be experiencing.
On successful completion of this module, you will be able to:
Define communication.
Read more
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Communication, Your Role - Audio Module
About this module:
Great support is about great communication. This module will help you to understand the importance of good communication and give you the strategies and approaches to make it happen.
This module features presentations from Kathie Snow.
On successful completion of this module, you will be able to:
Understand what good communication is and why is it so important.
Read more
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Communication, Your Role - Audio Module
About this module:
Great support is about great communication. This module will help you to understand the importance of good communication and give you the strategies and approaches to make it happen.
This module features presentations from Kathie Snow.
On successful completion of this module, you will be able to:
Understand what good communication is and why is it so important.
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Damage and Intrusion of Self - Audio Module
About this module:
This module will help you to understand the need to be a safe person, respect boundaries, understand your power, and take great care in how you interact with the people you help. Together these principles help to form a foundation of a trusting and supportive relationship.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Describe how easily "self" can be violated
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Damage and Intrusion of Self - Audio Module
About this module:
This module will help you to understand the need to be a safe person, respect boundaries, understand your power, and take great care in how you interact with the people you help. Together these principles help to form a foundation of a trusting and supportive relationship.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Describe how easily "self" can be violated
Read more
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Dementia and Communication - Audio Module
About this module:
Sometimes it can seem that people with dementia are cut off, perhaps talking in ways that do not appear to make sense and even deliberately not communicating. This module will present a number of strategies you can use to more effectively communicate with someone who has dementia.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Respond to the reality of the person with dementia with a calming and reassuring approach.
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Dementia and Communication - Audio Module
About this module:
Sometimes it can seem that people with dementia are cut off, perhaps talking in ways that do not appear to make sense and even deliberately not communicating. This module will present a number of strategies you can use to more effectively communicate with someone who has dementia.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Respond to the reality of the person with dementia with a calming and reassuring approach.
Read more
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Dementia and Life Story Work - Audio Module
About this module:
Life story work is one of the most integral parts of good quality care for someone with dementia. If we are going to communicate with people with dementia, we need to see them as whole people with a history that affects their present, with likes and dislikes, desires, and fears. This module will help you to understand the benefits of getting to know someone’s past in order to better support that person today.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Understand the benefits of and know how to best support the development of the individual’s life story.
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Dementia and Life Story Work - Audio Module
About this module:
Life story work is one of the most integral parts of good quality care for someone with dementia. If we are going to communicate with people with dementia, we need to see them as whole people with a history that affects their present, with likes and dislikes, desires, and fears. This module will help you to understand the benefits of getting to know someone’s past in order to better support that person today.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Understand the benefits of and know how to best support the development of the individual’s life story.
Read more
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Dementia and Pain - Audio Module
About this module:
As we get older, we all begin to experience increased levels of pain. For people with dementia, there are a number of factors that mean their pain often goes undiagnosed and so they do not receive the necessary pain relief. In this module, we will help you to be able to better recognize and manage the pain that people experience.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Recognize and manage pain experienced by people with dementia
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Dementia and Pain - Audio Module
About this module:
As we get older, we all begin to experience increased levels of pain. For people with dementia, there are a number of factors that mean their pain often goes undiagnosed and so they do not receive the necessary pain relief. In this module, we will help you to be able to better recognize and manage the pain that people experience.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Recognize and manage pain experienced by people with dementia
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Dementia and the Physical Environment - Audio Module
About this module:
As dementia develops people become much more dependent on the structure of the environment in order to cope. This module presents a wide range of practical strategies to support the physical environment of a person with dementia.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Apply a wide range of practical strategies that will support the environment of a person with dementia.
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Dementia and the Physical Environment - Audio Module
About this module:
As dementia develops people become much more dependent on the structure of the environment in order to cope. This module presents a wide range of practical strategies to support the physical environment of a person with dementia.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Apply a wide range of practical strategies that will support the environment of a person with dementia.
Read more
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Dementia Explained - Audio Module
About this module:
The good news is that the people with intellectual disabilities are living longer, but this also means they are developing all the conditions of older age. It is therefore very important to understand what dementia is, how it affects people with intellectual disabilities, and the support that people need.
This module includes video presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Explain what the term dementia means.
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Dementia Explained - Audio Module
About this module:
The good news is that the people with intellectual disabilities are living longer, but this also means they are developing all the conditions of older age. It is therefore very important to understand what dementia is, how it affects people with intellectual disabilities, and the support that people need.
This module includes video presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Explain what the term dementia means.
Read more
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Dementia Strategies - Audio Module
About this module:
Dementia causes people to lose skills and abilities they once had. What people are not losing, however, are their feelings and emotions. So let's think about how we can make this part of people's life enjoyable and stress free. This module is packed full of easy to use and practical strategies that will help you be able to better support people with dementia.
This module features presentations from Diana Kerr and scenario-based excerpts provided by the Joseph Rowntree Foundation.
On successful completion of this module, you will be able to:
Respond to the reality of the person with dementia with a calming and reassuring approach.
Read more
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Dementia Strategies - Audio Module
About this module:
Dementia causes people to lose skills and abilities they once had. What people are not losing, however, are their feelings and emotions. So let's think about how we can make this part of people's life enjoyable and stress free. This module is packed full of easy to use and practical strategies that will help you be able to better support people with dementia.
This module features presentations from Diana Kerr and scenario-based excerpts provided by the Joseph Rowntree Foundation.
On successful completion of this module, you will be able to:
Respond to the reality of the person with dementia with a calming and reassuring approach.
Read more
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Dementia, An Introduction - Audio Module
About this module:
The people we support are living longer. This also means they are developing all the conditions of older age. This module will introduce dementia and explain how it impacts the people you support.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Explain what the term dementia means.
Read more
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Dementia, An Introduction - Audio Module
About this module:
The people we support are living longer. This also means they are developing all the conditions of older age. This module will introduce dementia and explain how it impacts the people you support.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Explain what the term dementia means.
Read more
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Dementia, Early Signs and Diagnosis - Audio Module
About this module:
This module will help you to be able to identify the early signs of dementia and explain the importance of diagnosis.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Identify the early signs of dementia.
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Dementia, Early Signs and Diagnosis - Audio Module
About this module:
This module will help you to be able to identify the early signs of dementia and explain the importance of diagnosis.
This module features presentations from Diana Kerr.
On successful completion of this module, you will be able to:
Identify the early signs of dementia.
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Difficult Families - Audio Module
About this module:
This module is a celebration of families and what we can learn from them. The moving and thoughtful words of the families who made this module will help you to learn from the experience and understand the perspectives of the families that you work with.
This module features presentations from Maria Hodermarska, Clara Berg, Diana McCourt, Janis Swindlehurst, and Evelyn Perez.
On successful completion of this module, you will be able to:
Understand that there is no such thing as a difficult family.
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Difficult Families - Audio Module
About this module:
This module is a celebration of families and what we can learn from them. The moving and thoughtful words of the families who made this module will help you to learn from the experience and understand the perspectives of the families that you work with.
This module features presentations from Maria Hodermarska, Clara Berg, Diana McCourt, Janis Swindlehurst, and Evelyn Perez.
On successful completion of this module, you will be able to:
Understand that there is no such thing as a difficult family.
Read more
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Diversity - Audio Module
About this module:
To recognize that every person is unique and to respect each person’s differences define diversity and the mission of this module. Co written by Charles Archer, Karyn Harvey, Roger Ramsukh and Dave Hingsburger this module features four very different perspectives on diversity. These perspectives will in turn explore how you can allow people to define who they are, how they lead their lives, what they need to be safe, and how your support can lead them to reach their potential in all that they do.
This module was written by and features presentations from Charles Archer, Karyn Harvey, Dave Hingsburger, and Roger Ramsukh.
On successful completion of this module, you will be able to:
Provide equal support, equal care and equal respect.
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Diversity - Audio Module
About this module:
To recognize that every person is unique and to respect each person’s differences define diversity and the mission of this module. Co written by Charles Archer, Karyn Harvey, Roger Ramsukh and Dave Hingsburger this module features four very different perspectives on diversity. These perspectives will in turn explore how you can allow people to define who they are, how they lead their lives, what they need to be safe, and how your support can lead them to reach their potential in all that they do.
This module was written by and features presentations from Charles Archer, Karyn Harvey, Dave Hingsburger, and Roger Ramsukh.
On successful completion of this module, you will be able to:
Provide equal support, equal care and equal respect.
Read more
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Diversity and Disability - Audio Module
About this module:
This module emphasizes the true mission of our service, which is equal support, equal care, and equal respect. Dave also brings awareness to the often-overlooked understanding that disability is itself a type of diversity. This module will help you to recognize that every person is unique and to respect each person’s differences.
This module features presentations from Dave Hingsburger, Karyn Harvey, and Roger Ramsukh.
On successful completion of this module, you will be able to:
Support people with equal support, equal care and equal respect.
Read more
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Diversity and Disability - Audio Module
About this module:
This module emphasizes the true mission of our service, which is equal support, equal care, and equal respect. Dave also brings awareness to the often-overlooked understanding that disability is itself a type of diversity. This module will help you to recognize that every person is unique and to respect each person’s differences.
This module features presentations from Dave Hingsburger, Karyn Harvey, and Roger Ramsukh.
On successful completion of this module, you will be able to:
Support people with equal support, equal care and equal respect.
Read more
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Diversity and Race - Audio Module
About this module:
This module, written by Charles Archer and Roger Ramsukh, explains the importance of talking about race as well as provides strategies for managing racism from the people you are supporting.
This module features presentations from Charles Archer and Roger Ramsukh.
On successful completion of this module, you will be able to:
Understand the importance in starting to have conversations about race to break down barriers that exist amongst races.
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Diversity and Race - Audio Module
About this module:
This module, written by Charles Archer and Roger Ramsukh, explains the importance of talking about race as well as provides strategies for managing racism from the people you are supporting.
This module features presentations from Charles Archer and Roger Ramsukh.
On successful completion of this module, you will be able to:
Understand the importance in starting to have conversations about race to break down barriers that exist amongst races.
Read more
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Diversity and Women - Audio Module
About this module:
This module explains how women with disabilities are often overlooked and unrepresented. Karyn Harvey shares stories of courageous women with disabilities who have fought hard to find their voice.
This module features presentations from Karyn Harvey.
On successful completion of this module, you will be able to:
Help people to define who they are, how they lead their lives and what they need to be safe.
Read more
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Diversity and Women - Audio Module
About this module:
This module explains how women with disabilities are often overlooked and unrepresented. Karyn Harvey shares stories of courageous women with disabilities who have fought hard to find their voice.
This module features presentations from Karyn Harvey.
On successful completion of this module, you will be able to:
Help people to define who they are, how they lead their lives and what they need to be safe.
Read more
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Diversity, An Introduction - Audio Module
About this module:
Disability doesn’t discriminate. We have no option but to be true to the mission of service: equal support, equal care and equal respect. This module will offer real life examples as well as strategies to help you to help emphasize the importance of supporting people with respect and dignity, regardless of your personal opinions and belief.
This module features presentations from Dave Hingsburger and Karyn Harvey.
On successful completion of this module, you will be able to:
Understand the importance of supporting people with respect and dignity, regardless of your opinions and beliefs.
Read more
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Diversity, An Introduction - Audio Module
About this module:
Disability doesn’t discriminate. We have no option but to be true to the mission of service: equal support, equal care and equal respect. This module will offer real life examples as well as strategies to help you to help emphasize the importance of supporting people with respect and dignity, regardless of your personal opinions and belief.
This module features presentations from Dave Hingsburger and Karyn Harvey.
On successful completion of this module, you will be able to:
Understand the importance of supporting people with respect and dignity, regardless of your opinions and beliefs.
Read more
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Diversity, Sexuality and Gender - Audio Module
About this module:
This module utilizes two stories to emphasize the importance of supporting people with respect and dignity, regardless of your own personal opinions and beliefs about their sexuality and/or gender identity.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between your opinions, your beliefs and your responsibilities.
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Diversity, Sexuality and Gender - Audio Module
About this module:
This module utilizes two stories to emphasize the importance of supporting people with respect and dignity, regardless of your own personal opinions and beliefs about their sexuality and/or gender identity.
This module features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between your opinions, your beliefs and your responsibilities.
Read more
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Do The Write Thing - Audio Module
About this module:
Behind every word we write, there is a person. But paperwork is loathed by almost every support professional in the field of human services. What if we could change the way we document? Join us as we make paperwork become people work.
John Raffaele is passionate about documentation. John starts the module by detailing the basics of creating professionally produced and meaningful documentation. John goes on to introduce the person-centered approach of writing with people instead of for them.
This module includes presentations from John Raffaele, Janice Bartley, and Kathie Snow.
On successful completion of this module, you will be able to:
Appreciate documentation as a competency and a skill.
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Do The Write Thing - Audio Module
About this module:
Behind every word we write, there is a person. But paperwork is loathed by almost every support professional in the field of human services. What if we could change the way we document? Join us as we make paperwork become people work.
John Raffaele is passionate about documentation. John starts the module by detailing the basics of creating professionally produced and meaningful documentation. John goes on to introduce the person-centered approach of writing with people instead of for them.
This module includes presentations from John Raffaele, Janice Bartley, and Kathie Snow.
On successful completion of this module, you will be able to:
Appreciate documentation as a competency and a skill.
Read more
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Down Syndrome - Audio Module
About this module:
What is Down syndrome and what causes it? How are people with Down syndrome like you and how are they different? Why do people with Down syndrome have some very specific health needs and what are they? What are the myths and stereotypes about Down syndrome? How can you best support someone with Down syndrome to live a happy and healthy life? In this module we will answer all these questions and much more!
This module features presentations from Jonathan Angus, Fionn Crombie Angus, James Minshall, Barry Minshall, and Stuart Mills.
On successful completion of this module, you will be able to:
Understand what Down syndrome is and what causes it to occur.
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Down Syndrome - Audio Module
About this module:
What is Down syndrome and what causes it? How are people with Down syndrome like you and how are they different? Why do people with Down syndrome have some very specific health needs and what are they? What are the myths and stereotypes about Down syndrome? How can you best support someone with Down syndrome to live a happy and healthy life? In this module we will answer all these questions and much more!
This module features presentations from Jonathan Angus, Fionn Crombie Angus, James Minshall, Barry Minshall, and Stuart Mills.
On successful completion of this module, you will be able to:
Understand what Down syndrome is and what causes it to occur.
Read more
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Employment - Audio Module
About this module:
Paid employment is simply not given the priority that it deserves. This module aims to inspire change. The module begins by providing some background to the historical and present day barriers to employment, before reviewing in some detail the importance of employment.
The core of this module details the common best practice supports that can be offered to help people to prepare for employment. The remainder of the module then divides its attention between examining both the supported and customized approaches to employment.
This module includes video presentations from Beth Mount, Fredda Rosen, Katrina Reese, Steve Dymond, Sean Vecchione, Rachel Pollock, Jack Pearpoint, Lynda Kahn, Marc Tumeinski, Brad Goldman, and Aimee Althoff.
On successful completion of this module, you will be able to:
Understand the importance and purpose of employment.
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Employment - Audio Module
About this module:
Paid employment is simply not given the priority that it deserves. This module aims to inspire change. The module begins by providing some background to the historical and present day barriers to employment, before reviewing in some detail the importance of employment.
The core of this module details the common best practice supports that can be offered to help people to prepare for employment. The remainder of the module then divides its attention between examining both the supported and customized approaches to employment.
This module includes video presentations from Beth Mount, Fredda Rosen, Katrina Reese, Steve Dymond, Sean Vecchione, Rachel Pollock, Jack Pearpoint, Lynda Kahn, Marc Tumeinski, Brad Goldman, and Aimee Althoff.
On successful completion of this module, you will be able to:
Understand the importance and purpose of employment.
Read more
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End of Life Care - Emotional Support - Audio Module
About this module:
In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. It is not easy to think about death and dying. Many staff are unprepared for this part of their job. Many are worried or even frightened about this, especially if they have never been closely involved with people dying. So, they are not sure what it’s like, or what is expected of them. It is important however, to offer help with the person’s feeling and emotions when they are dying. In this module you will learn how to support someone’s emotional needs throughout their end of life care.
This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.
On successful completion of this module, you will be able to:
Learn how and what to say when someone you support is dying and needs end of life care.
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End of Life Care - Emotional Support - Audio Module
About this module:
In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. It is not easy to think about death and dying. Many staff are unprepared for this part of their job. Many are worried or even frightened about this, especially if they have never been closely involved with people dying. So, they are not sure what it’s like, or what is expected of them. It is important however, to offer help with the person’s feeling and emotions when they are dying. In this module you will learn how to support someone’s emotional needs throughout their end of life care.
This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.
On successful completion of this module, you will be able to:
Learn how and what to say when someone you support is dying and needs end of life care.
Read more
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End of Life Care - Support After Death - Audio Module
About this module:
However much a death is expected, it is usually experienced as a shock. This is true for staff, family and the people you support alike. People may cope with the news of a death in many different ways. In this module, we talk about ways in which you can support each other through bereavement, and ways to look after yourself.
This module features presentations from Richard Keagan-Bull, Gary Kent and Jean Willson.
On successful completion of this module, you will be able to:
Understand the grieving process and how it affects people.
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End of Life Care - Support After Death - Audio Module
About this module:
However much a death is expected, it is usually experienced as a shock. This is true for staff, family and the people you support alike. People may cope with the news of a death in many different ways. In this module, we talk about ways in which you can support each other through bereavement, and ways to look after yourself.
This module features presentations from Richard Keagan-Bull, Gary Kent and Jean Willson.
On successful completion of this module, you will be able to:
Understand the grieving process and how it affects people.
Read more
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End of Life Care - Support While Dying - Audio Module
About this module:
It is not easy to think about death and dying. So, when you find out someone you support is going to die, it can be devastating. Many staff are unprepared for this part of their job. They are not sure what it is like, or what is expected of them. This module will help you to know what to expect someone is going to die and what your role is in this process.
This module features presentations from Louise Heatley, Irene Tuffrey Wijne and Jean Willson.
On successful completion of this module, you will be able to:
Support people at the end of their lives.
Read more
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End of Life Care - Support While Dying - Audio Module
About this module:
It is not easy to think about death and dying. So, when you find out someone you support is going to die, it can be devastating. Many staff are unprepared for this part of their job. They are not sure what it is like, or what is expected of them. This module will help you to know what to expect someone is going to die and what your role is in this process.
This module features presentations from Louise Heatley, Irene Tuffrey Wijne and Jean Willson.
On successful completion of this module, you will be able to:
Support people at the end of their lives.
Read more
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End of Life Care and Death - Audio Module
About this module:
In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. Many staff are unprepared for this part of their job, and are worried or even frightened about this, especially if they have never been closely involved with people dying. In this module you will learn what end of life care is, it’s purpose, who should be involved in this type of care and most importantly what your role is in supporting someone at the end of their life.
This module features presentations from Louise Heatley, Sue Marsden, Irene Tuffrey Wijne, and Jean Willson.
On successful completion of this module, you will be able to:
Understand what end of life care is and what your role is when someone reaches the end of their life.
Read more
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End of Life Care and Death - Audio Module
About this module:
In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. Many staff are unprepared for this part of their job, and are worried or even frightened about this, especially if they have never been closely involved with people dying. In this module you will learn what end of life care is, it’s purpose, who should be involved in this type of care and most importantly what your role is in supporting someone at the end of their life.
This module features presentations from Louise Heatley, Sue Marsden, Irene Tuffrey Wijne, and Jean Willson.
On successful completion of this module, you will be able to:
Understand what end of life care is and what your role is when someone reaches the end of their life.
Read more
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End of Life Care- Audio Module
About this module:
End of life care. It's not part of the job description, it's not part of what you are told you are going to do when you become a support worker.
In this module you will learn what to expect when someone is going to die and what your role is. You can do end of life care and it is a massive privilege!
This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.
On successful completion of this module, you will be able to:
Understand what End of Life Care is and what your role is when someone reaches the end of their life.
Read more
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End of Life Care- Audio Module
About this module:
End of life care. It's not part of the job description, it's not part of what you are told you are going to do when you become a support worker.
In this module you will learn what to expect when someone is going to die and what your role is. You can do end of life care and it is a massive privilege!
This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.
On successful completion of this module, you will be able to:
Understand what End of Life Care is and what your role is when someone reaches the end of their life.
Read more
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Epilepsy - Audio Module
About this module:
The presence of an intellectual disability and epilepsy poses unique and significant challenges. With the help of leading thinkers and people with personal experience this module will help you to better understand what epilepsy is, how it affects people and what you can do to best assist those you support.
This module features presentations from Alison Corp, Sally-Ann Remnant and Torie Robinson.
On successful completion of this module, you will be able to:
Explain what epilepsy is and how it affects people.
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Epilepsy - Audio Module
About this module:
The presence of an intellectual disability and epilepsy poses unique and significant challenges. With the help of leading thinkers and people with personal experience this module will help you to better understand what epilepsy is, how it affects people and what you can do to best assist those you support.
This module features presentations from Alison Corp, Sally-Ann Remnant and Torie Robinson.
On successful completion of this module, you will be able to:
Explain what epilepsy is and how it affects people.
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FASD and Daily Routines - Audio Module
About this module:
Routines and patterns can help people with Fetal Alcohol Spectrum Disorder (FASD) make sense of their days and weeks and be successful. Each person who interacts with the person with FASD should follow routines in order to decrease the potential for confusion and frustration. In this module we will review some general actions to support someone who has FASD in the routines of daily life.
This module features presentations from Elizabeth McWilliam and Marsha Wilson.
On successful completion of this module, you will be able to:
Describe and understand how to successfully support people who have FASD with their daily routines.
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FASD and Daily Routines - Audio Module
About this module:
Routines and patterns can help people with Fetal Alcohol Spectrum Disorder (FASD) make sense of their days and weeks and be successful. Each person who interacts with the person with FASD should follow routines in order to decrease the potential for confusion and frustration. In this module we will review some general actions to support someone who has FASD in the routines of daily life.
This module features presentations from Elizabeth McWilliam and Marsha Wilson.
On successful completion of this module, you will be able to:
Describe and understand how to successfully support people who have FASD with their daily routines.
Read more
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FASD Explained - Audio Module
About this module:
Historically many people with Fetal Alcohol Spectrum Disorder (FASD) have not been understood or properly supported. This module will provide you with information so that you can understand FASD and how it may affect the people you support.
This module features presentations from Christine Lilley and Myles Himmelreich.
On successful completion of this module, you will be able to:
Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.
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FASD Explained - Audio Module
About this module:
Historically many people with Fetal Alcohol Spectrum Disorder (FASD) have not been understood or properly supported. This module will provide you with information so that you can understand FASD and how it may affect the people you support.
This module features presentations from Christine Lilley and Myles Himmelreich.
On successful completion of this module, you will be able to:
Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.
Read more
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FASD Lessons Learned - Audio Module
About this module:
This module presents some important lessons that have been learned from people living with Fetal Alcohol Spectrum Disorder (FASD), their families, friends and supporters.
This module features presentations from Myles Himmelreich, Elizabeth McWilliams and Marsha Wilson.
On successful completion of this module, you will be able to:
Explain what successful support means for people with Fetal Alcohol Spectrum Disorder (FASD).
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FASD Lessons Learned - Audio Module
About this module:
This module presents some important lessons that have been learned from people living with Fetal Alcohol Spectrum Disorder (FASD), their families, friends and supporters.
This module features presentations from Myles Himmelreich, Elizabeth McWilliams and Marsha Wilson.
On successful completion of this module, you will be able to:
Explain what successful support means for people with Fetal Alcohol Spectrum Disorder (FASD).
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FASD Support Strategies - Audio Module
About this module:
This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with Fetal Alcohol Spectrum Disorder (FASD).
This module features presentations from Myles Himmelreich, Christine Lilley and Elizabeth McWilliams.
On successful completion of this module, you will be able to:
Describe and implement a wide range of practical approaches to successfully support people who have FASD.
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FASD Support Strategies - Audio Module
About this module:
This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with Fetal Alcohol Spectrum Disorder (FASD).
This module features presentations from Myles Himmelreich, Christine Lilley and Elizabeth McWilliams.
On successful completion of this module, you will be able to:
Describe and implement a wide range of practical approaches to successfully support people who have FASD.
Read more
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FASD Supporting Success! - Audio Module
About this module:
Historically many people with Fetal Alcohol Spectrum Disorder, also known as FASD, have not been understood or properly supported. This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with FASD.
This module includes presentations from Marsha Wilson, Myles Himmelreich, Christine Lilley, and Elizabeth McWilliams Hewitt.
On successful completion of this module, you will be able to:
Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.
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FASD Supporting Success! - Audio Module
About this module:
Historically many people with Fetal Alcohol Spectrum Disorder, also known as FASD, have not been understood or properly supported. This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with FASD.
This module includes presentations from Marsha Wilson, Myles Himmelreich, Christine Lilley, and Elizabeth McWilliams Hewitt.
On successful completion of this module, you will be able to:
Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.
Read more
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Finding and Building Community - Audio Module
About this module:
This module will help you to understand the many ways to find out who are the people, where are the places, and what happens in your community.
This module will help you to explain how you can use your interests and the things you are good at to give back to and build your place in your community.
On successful completion of this module, you will be able to:
Understand the many ways to find out who are the people, where are the places, and what happens in your community.
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Finding and Building Community - Audio Module
About this module:
This module will help you to understand the many ways to find out who are the people, where are the places, and what happens in your community.
This module will help you to explain how you can use your interests and the things you are good at to give back to and build your place in your community.
On successful completion of this module, you will be able to:
Understand the many ways to find out who are the people, where are the places, and what happens in your community.
Read more
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Finding and Building Friendships - Audio Module
About this module:
Loneliness may be a consequence of a lack of opportunities and skills to learn how to be a social being. This module introduces some approaches and strategies you can use to help people find and build friendships.
This module features presentations from Beth Mount, Jack Pearpoint and Margaret Cushen.
On successful completion of this module, you will be able to:
Define and explain the importance of friendships.
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Finding and Building Friendships - Audio Module
About this module:
Loneliness may be a consequence of a lack of opportunities and skills to learn how to be a social being. This module introduces some approaches and strategies you can use to help people find and build friendships.
This module features presentations from Beth Mount, Jack Pearpoint and Margaret Cushen.
On successful completion of this module, you will be able to:
Define and explain the importance of friendships.
Read more
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Five More Things You Can Do - Audio Module
About this module:
David Pitonyak is back with another five things you can do to support someone who has behavior that is challenging.
When the person you support is going through a difficult time friendships, a positive identity, fairness and fun are commonly neglected. Using a series of memorable short stories David will help you to learn why these principles are so important and what you can do to develop them.
This module is written by and features presentations from David Pitonyak.
On successful completion of this module, you will be able to:
Understand the importance of relationships, contribution, and goal setting.
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Five More Things You Can Do - Audio Module
About this module:
David Pitonyak is back with another five things you can do to support someone who has behavior that is challenging.
When the person you support is going through a difficult time friendships, a positive identity, fairness and fun are commonly neglected. Using a series of memorable short stories David will help you to learn why these principles are so important and what you can do to develop them.
This module is written by and features presentations from David Pitonyak.
On successful completion of this module, you will be able to:
Understand the importance of relationships, contribution, and goal setting.
Read more
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Five Things You Can Do - Audio Module
About this module:
"Five Things You Can Do," is a list of things you can think about and do when you are supporting a person whose behavior is troubling you. This is not a list of "quick fix" strategies for stopping unwanted behavior. It is a list of ideas for uncovering the real things that a person might need so that you can be more supportive.
This module includes video presentations from David Pitonyak and Peter Leidy.
On successful completion of this module, you will be able to:
Explain the importance of getting to know the person.
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Five Things You Can Do - Audio Module
About this module:
"Five Things You Can Do," is a list of things you can think about and do when you are supporting a person whose behavior is troubling you. This is not a list of "quick fix" strategies for stopping unwanted behavior. It is a list of ideas for uncovering the real things that a person might need so that you can be more supportive.
This module includes video presentations from David Pitonyak and Peter Leidy.
On successful completion of this module, you will be able to:
Explain the importance of getting to know the person.
Read more
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Five Valued Experiences - Audio Module
About this module:
This module explores John O'Brien's five valued experiences and how they can help the people you support to achieve a good and meaningful life.
This module features presentations from Beth Mount, Marc Tumeinski and Lynda Kahn.
On successful completion of this module, you will be able to:
Define John O'Brien's five valued experiences
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Five Valued Experiences - Audio Module
About this module:
This module explores John O'Brien's five valued experiences and how they can help the people you support to achieve a good and meaningful life.
This module features presentations from Beth Mount, Marc Tumeinski and Lynda Kahn.
On successful completion of this module, you will be able to:
Define John O'Brien's five valued experiences
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Friendship Challenges - Audio Module
About this module:
This module explores some of the challenges you will experience when helping people to maintain friendships. This module goes on to give you some strategies to work through these challenges.
This module features presentations from Dave Hasbury and Dave Hingsburger.
On successful completion of this module, you will be able to:
Detail the potential challenges that you may face when helping people to find friendships
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Friendship Challenges - Audio Module
About this module:
This module explores some of the challenges you will experience when helping people to maintain friendships. This module goes on to give you some strategies to work through these challenges.
This module features presentations from Dave Hasbury and Dave Hingsburger.
On successful completion of this module, you will be able to:
Detail the potential challenges that you may face when helping people to find friendships
Read more
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Growing Older - Adapting - Audio Module
About this module:
Just because someone you support is growing older does not mean their lifestyle has to end. Being able to adapt existing activities, find new opportunities, being connected with people and places, and being as fully involved in decision-making as possible are ways that people can grow older and continue to say actively involved and engaged in life. As people grow older their home environment might also become a more important part of their life, particularly if they are finding it more difficult to go out. Getting these things right will help people to enjoy life as they grow older. This module will help you to understand the changes that may be happening to the people you support and ways to support them to continue to lead lives that are enjoyable and fulfilling as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand how you can support people to age well through keeping friendships and connections and adapting their lifestyle.
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Growing Older - Adapting - Audio Module
About this module:
Just because someone you support is growing older does not mean their lifestyle has to end. Being able to adapt existing activities, find new opportunities, being connected with people and places, and being as fully involved in decision-making as possible are ways that people can grow older and continue to say actively involved and engaged in life. As people grow older their home environment might also become a more important part of their life, particularly if they are finding it more difficult to go out. Getting these things right will help people to enjoy life as they grow older. This module will help you to understand the changes that may be happening to the people you support and ways to support them to continue to lead lives that are enjoyable and fulfilling as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand how you can support people to age well through keeping friendships and connections and adapting their lifestyle.
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Growing Older - Audio Module
About this module:
It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will help you to keep in touch with the changes that may be happening, the implications of these changes and what you can do to help people to live a healthy and meaningful life, as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand the changes the people you support may experience as they grow older, and how this may affect them.
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Growing Older - Audio Module
About this module:
It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will help you to keep in touch with the changes that may be happening, the implications of these changes and what you can do to help people to live a healthy and meaningful life, as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand the changes the people you support may experience as they grow older, and how this may affect them.
Read more
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Growing Older - Emotional Support - Audio Module
About this module:
Emotional well-being means feeling contented with life, living without a high level of worry or anxiety and having confidence that things will be okay in the future. Everyone is different in how they respond emotionally to growing older. It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will offer tools to help you to support people to share their thoughts and concerns and use this information to discuss and make the changes to reduce feelings of anxiety and depression that are common later in life.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand the changes the people you support may experience as they grow older, and how this may affect their emotional well-being.
Read more
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Growing Older - Emotional Support - Audio Module
About this module:
Emotional well-being means feeling contented with life, living without a high level of worry or anxiety and having confidence that things will be okay in the future. Everyone is different in how they respond emotionally to growing older. It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will offer tools to help you to support people to share their thoughts and concerns and use this information to discuss and make the changes to reduce feelings of anxiety and depression that are common later in life.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand the changes the people you support may experience as they grow older, and how this may affect their emotional well-being.
Read more
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Growing Older - Staying Healthy - Audio Module
About this module:
Focusing on the health of the people you support as they grow older is central to your role. Without good health, the person you support will miss out on many opportunities, which can in turn, have a negative impact on their physical and mental health. This module will help you to understand the changes that may be happening to the people you support and ways to support them to learn and understand the importance of continuing to lead a healthy lifestyle, as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand how you can support people to age well through staying healthy.
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Growing Older - Staying Healthy - Audio Module
About this module:
Focusing on the health of the people you support as they grow older is central to your role. Without good health, the person you support will miss out on many opportunities, which can in turn, have a negative impact on their physical and mental health. This module will help you to understand the changes that may be happening to the people you support and ways to support them to learn and understand the importance of continuing to lead a healthy lifestyle, as they grow older.
This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.
On successful completion of this module, you will be able to:
Understand how you can support people to age well through staying healthy.
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Helping Families Transition - Audio Module
About this module:
Transitions of any kind can be difficult. As the people you support transition into paid services it can be an especially difficult time for family members. This module will introduce some strategies you can use to help people transition more easily.
This module features presentations from Clara Berg, Evelyn Perez and Janis Swindlehurst.
On successful completion of this module, you will be able to:
Understand the difficulties that families may have as they transition into services.
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Helping Families Transition - Audio Module
About this module:
Transitions of any kind can be difficult. As the people you support transition into paid services it can be an especially difficult time for family members. This module will introduce some strategies you can use to help people transition more easily.
This module features presentations from Clara Berg, Evelyn Perez and Janis Swindlehurst.
On successful completion of this module, you will be able to:
Understand the difficulties that families may have as they transition into services.
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Helping People Be in Control - Audio Module
About this module:
How can we help people to be in control of their lives? This module introduces a range of practical approaches and strategies that you can use to help people to be in control.
This module features presentations from Simon Duffy, Steve Dymond, Lynda Kahn and Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how you can help people to make good decisions.
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Helping People Be in Control - Audio Module
About this module:
How can we help people to be in control of their lives? This module introduces a range of practical approaches and strategies that you can use to help people to be in control.
This module features presentations from Simon Duffy, Steve Dymond, Lynda Kahn and Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how you can help people to make good decisions.
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Improving Communication With Families - Audio Module
About this module:
It is important to develop strong and positive relationships with the families of the people you support. In difficult times, it is important that the staff and family feel like partners and not adversaries. Good communication is essential to make a positive experience for everyone involved. This module will address some key issues and offer strategies that you can implement to help improve communication with families.
This module features presentations from Janis Swindlehurst, Maria Hodermarska and Clara Berg.
On successful completion of this module, you will be able to:
Understand the importance of communication in developing a positive and trusting relationship with families of the people you support.
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Improving Communication With Families - Audio Module
About this module:
It is important to develop strong and positive relationships with the families of the people you support. In difficult times, it is important that the staff and family feel like partners and not adversaries. Good communication is essential to make a positive experience for everyone involved. This module will address some key issues and offer strategies that you can implement to help improve communication with families.
This module features presentations from Janis Swindlehurst, Maria Hodermarska and Clara Berg.
On successful completion of this module, you will be able to:
Understand the importance of communication in developing a positive and trusting relationship with families of the people you support.
Read more
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Infection Control and Bloodborne Pathogens - Audio Module
About this module:
Written by Robin Dewy, this module has been created so you can understand the ways in which you may, through your work, become exposed to infectious diseases and how you can protect yourself. Importantly we also explore how you can teach the people you support how to protect themselves from getting or spreading infectious diseases.
This module was written by Robin Dewy and features presentations from Robin Dewey, Dillan Horton, and Glynnis Tejano.
On successful completion of this module, you will be able to:
Explain what pathogens and bacteria are and how exposure can affect people.
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Infection Control and Bloodborne Pathogens - Audio Module
About this module:
Written by Robin Dewy, this module has been created so you can understand the ways in which you may, through your work, become exposed to infectious diseases and how you can protect yourself. Importantly we also explore how you can teach the people you support how to protect themselves from getting or spreading infectious diseases.
This module was written by Robin Dewy and features presentations from Robin Dewey, Dillan Horton, and Glynnis Tejano.
On successful completion of this module, you will be able to:
Explain what pathogens and bacteria are and how exposure can affect people.
Read more
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Introduction To Your Role - Audio Module
About this module:
This module offers a succinct introduction to the role of the support staff person, and therefore is a great starting place for new employees and people who are new to the field.
This module includes video presentations from Lynda Kahn, Gary Kent, Sam Sly, Dave Hingsburger, David Hasbury, Simon Haywood, Marc Tumeinski, Beth Mount, Bernard Carabello, Simon Duffy, and Margaret Cushen.
On successful completion of this module, you will be able to:
Define and describe a developmental disability and its causes.
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Introduction To Your Role - Audio Module
About this module:
This module offers a succinct introduction to the role of the support staff person, and therefore is a great starting place for new employees and people who are new to the field.
This module includes video presentations from Lynda Kahn, Gary Kent, Sam Sly, Dave Hingsburger, David Hasbury, Simon Haywood, Marc Tumeinski, Beth Mount, Bernard Carabello, Simon Duffy, and Margaret Cushen.
On successful completion of this module, you will be able to:
Define and describe a developmental disability and its causes.
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Jumping Into The Chaos Of Things - Audio Module
About this module:
David Pitonyak has a way of understanding and communicating the needs of people with challenging behavior that is profoundly straightforward. This module offers a unique compilation of tips gleaned from David's library of adventure books (most particularly, Sebastian Junger's The Perfect Storm). Often people with challenging behavior are overboard, drowning, terrified, and we barely seem to notice.
module features presentations from David Pitonyak, Beth Mount, and Doreen Kelly.
On successful completion of this module, learners will be able to
Understand the ways in which we change physiologically and psychologically in the face of threat.
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Jumping Into The Chaos Of Things - Audio Module
About this module:
David Pitonyak has a way of understanding and communicating the needs of people with challenging behavior that is profoundly straightforward. This module offers a unique compilation of tips gleaned from David's library of adventure books (most particularly, Sebastian Junger's The Perfect Storm). Often people with challenging behavior are overboard, drowning, terrified, and we barely seem to notice.
module features presentations from David Pitonyak, Beth Mount, and Doreen Kelly.
On successful completion of this module, learners will be able to
Understand the ways in which we change physiologically and psychologically in the face of threat.
Read more
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Made Possible - Audio module
About this module:
Today’s negative perceptions regarding people with disabilities are a hangover from how people seen as “different” were treated in the past. These opinions need to change. Success and ambition are universal traits that are important to all human beings alike. In this module, you will learn about how advocates are helping to shatter stereotypes by highlighting their talents and focusing on their ability, not their disability. Failing to acknowledge the existence of these qualities in the lives of people with disabilities means that not only do our communities end up less interesting and diverse, we deny the fact that disabled people are human too.
This module features presentations from Lizzie Emeth, Shaun Webster and Sarah Gordy.
On successful completion of this module, you will be able to:
Explain the importance of shattering stereotypes of disability by highlighting talents and focusing on ability, rather than disability.
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Made Possible - Audio module
About this module:
Today’s negative perceptions regarding people with disabilities are a hangover from how people seen as “different” were treated in the past. These opinions need to change. Success and ambition are universal traits that are important to all human beings alike. In this module, you will learn about how advocates are helping to shatter stereotypes by highlighting their talents and focusing on their ability, not their disability. Failing to acknowledge the existence of these qualities in the lives of people with disabilities means that not only do our communities end up less interesting and diverse, we deny the fact that disabled people are human too.
This module features presentations from Lizzie Emeth, Shaun Webster and Sarah Gordy.
On successful completion of this module, you will be able to:
Explain the importance of shattering stereotypes of disability by highlighting talents and focusing on ability, rather than disability.
Read more
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Maintaining Friendships - Audio Module
About this module:
True friends are hard to find, so in order to have a good friend, you need to be a good friend! It takes time and dedication on both sides to keep friendship going. This module will explain how you can help people to maintain friendships.
This module features presentations from Joseph Macbeth and Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how people can maintain the friendships they have in their lives.
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Maintaining Friendships - Audio Module
About this module:
True friends are hard to find, so in order to have a good friend, you need to be a good friend! It takes time and dedication on both sides to keep friendship going. This module will explain how you can help people to maintain friendships.
This module features presentations from Joseph Macbeth and Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how people can maintain the friendships they have in their lives.
Read more
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Make Paperwork Personal - Audio Module
About this module:
This module will help you to appreciate paperwork by focusing on the person. Behind every word you write there is a person. Join us as we stop doing paperwork and start doing people work.
This module features presentations from John Raffaele and Janice Bartley.
On successful completion of this module, you will be able to:
Explain why paperwork is people work.
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Make Paperwork Personal - Audio Module
About this module:
This module will help you to appreciate paperwork by focusing on the person. Behind every word you write there is a person. Join us as we stop doing paperwork and start doing people work.
This module features presentations from John Raffaele and Janice Bartley.
On successful completion of this module, you will be able to:
Explain why paperwork is people work.
Read more
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Management & Leadership Training - Difficult Conversations- Audio Module
About this module:
Difficult conversations are fundamental to a leader's role. This module will help you to more easily understand each person's perspective and more successfully navigate even the toughest of difficult conversations!
On successful completion of this module, you will be able to:
Identify four types of difficult conversations and how best to navigate through them.
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Management & Leadership Training - Difficult Conversations- Audio Module
About this module:
Difficult conversations are fundamental to a leader's role. This module will help you to more easily understand each person's perspective and more successfully navigate even the toughest of difficult conversations!
On successful completion of this module, you will be able to:
Identify four types of difficult conversations and how best to navigate through them.
Read more
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Management & Leadership Training - Managing Emotions and Leaders - Audio Module
About this module:
Great leaders are emotionally intelligent. This module will help you to better appreciate how you understand, harness and manage your emotions so that you can have more productive and fulfilling work relationships.
On successful completion of this module, you will be able to:
Understand what emotional intelligence is and why it is so vital to being successful in your role.
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Management & Leadership Training - Managing Emotions and Leaders - Audio Module
About this module:
Great leaders are emotionally intelligent. This module will help you to better appreciate how you understand, harness and manage your emotions so that you can have more productive and fulfilling work relationships.
On successful completion of this module, you will be able to:
Understand what emotional intelligence is and why it is so vital to being successful in your role.
Read more
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Me and Mine - Audio Module
About this module:
Dave Hingsburger will change the way you think about your work and the way that you support people. 'Me and Mine' explores the importance of self and the need to help the people you support to develop a stronger sense of self.
Why do the people you support try to please you? How do you control these people? How can you help people to build and defend their sense of self? All of these questions and many more will be explored and answered in this enlightening and groundbreaking module.
This module features presentations from Dave Hingsburger, John Raffaele, and Joseph Macbeth.
On successful completion of this module, you will be able to:
Explain why 'me and mine' is the most important boundary.
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Me and Mine - Audio Module
About this module:
Dave Hingsburger will change the way you think about your work and the way that you support people. 'Me and Mine' explores the importance of self and the need to help the people you support to develop a stronger sense of self.
Why do the people you support try to please you? How do you control these people? How can you help people to build and defend their sense of self? All of these questions and many more will be explored and answered in this enlightening and groundbreaking module.
This module features presentations from Dave Hingsburger, John Raffaele, and Joseph Macbeth.
On successful completion of this module, you will be able to:
Explain why 'me and mine' is the most important boundary.
Read more
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Mental Health - Audio Module
About this module:
Mental health is health. Capturing the experience and perspectives of leading professionals and advocates this module offers a comprehensive insight into mental health. Written by Yona Lunsky this module explores mental health, mental illness and what supporters can do to protect and promote the mental health of the people they assist.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Understand what mental health means and the factors that contribute to good mental health.
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Mental Health - Audio Module
About this module:
Mental health is health. Capturing the experience and perspectives of leading professionals and advocates this module offers a comprehensive insight into mental health. Written by Yona Lunsky this module explores mental health, mental illness and what supporters can do to protect and promote the mental health of the people they assist.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Understand what mental health means and the factors that contribute to good mental health.
Read more
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Mental Health - Diagnosis - Audio Module
About this module:
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Sometimes, when things go wrong, we want things to be better quickly. But when we think about the people we support, this approach rarely works. Things can be much more complicated for people with disabilities. Sometimes there is no quick fix. This module will help you to understanding if there is a mental issue, what it is and how best to approach the person’s needs properly.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Apply various tools and approaches to help determine what might be contributing to a mental health difficulty.
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Mental Health - Diagnosis - Audio Module
About this module:
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Sometimes, when things go wrong, we want things to be better quickly. But when we think about the people we support, this approach rarely works. Things can be much more complicated for people with disabilities. Sometimes there is no quick fix. This module will help you to understanding if there is a mental issue, what it is and how best to approach the person’s needs properly.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Apply various tools and approaches to help determine what might be contributing to a mental health difficulty.
Read more
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Mental Health - Psychiatric Disorders - Audio Module
About this module:
A psychiatric disorder is a mental illness that is diagnosed by a mental health professional. There are many different types of psychiatric disorders. This module will review these disorders so that you can identify the most common forms of mental illness in order to better support the people with whom you work.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Identify the most common forms of psychiatric disorders.
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Mental Health - Psychiatric Disorders - Audio Module
About this module:
A psychiatric disorder is a mental illness that is diagnosed by a mental health professional. There are many different types of psychiatric disorders. This module will review these disorders so that you can identify the most common forms of mental illness in order to better support the people with whom you work.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Identify the most common forms of psychiatric disorders.
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Mental Health - Treatment Options and Hospital Visits - Audio Module
About this module:
Being healthy is more than just about how your body is working; it also involves your thoughts and feelings, known as your mental health. Mental health includes our emotional, psychological, and social well-being. This module will help you to understand the different treatment options for someone who has a mental health issue as well as help people to develop better ways to cope with difficult situations and emotions. It will also offer guidance on how to help people you support before, during and after they visit a hospital.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Understand the different treatment options for someone who has a mental health illness.
Read more
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Mental Health - Treatment Options and Hospital Visits - Audio Module
About this module:
Being healthy is more than just about how your body is working; it also involves your thoughts and feelings, known as your mental health. Mental health includes our emotional, psychological, and social well-being. This module will help you to understand the different treatment options for someone who has a mental health issue as well as help people to develop better ways to cope with difficult situations and emotions. It will also offer guidance on how to help people you support before, during and after they visit a hospital.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Understand the different treatment options for someone who has a mental health illness.
Read more
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Mental Health Explained - Audio Module
About this module:
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood, adolescence and adulthood. This module help you understand what mental health means and the factors that contribute to good mental health.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Understand what mental health means and the factors that contribute to good mental health.
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Mental Health Explained - Audio Module
About this module:
Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood, adolescence and adulthood. This module help you understand what mental health means and the factors that contribute to good mental health.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Understand what mental health means and the factors that contribute to good mental health.
Read more
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Mental Health Promotion - Audio Module
About this module:
Mental health includes our emotional, psychological, and social well-being. Paying attention to your own mental health is not only good for you, it is important to model for the people you support. We each need to know what we need from others and ourselves to remain mentally healthy. This module will help you to protect and promote the mental health of both you and the people you support.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Protect and promote the mental health of both you and the people you support.
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Mental Health Promotion - Audio Module
About this module:
Mental health includes our emotional, psychological, and social well-being. Paying attention to your own mental health is not only good for you, it is important to model for the people you support. We each need to know what we need from others and ourselves to remain mentally healthy. This module will help you to protect and promote the mental health of both you and the people you support.
This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Victor Pereira, Erica Streisslberger, Amanda Sawyer, Heather Hermans, Christine Burke, Patricia Charlesworth and Richard Lawrence.
On successful completion of this module, you will be able to:
Protect and promote the mental health of both you and the people you support.
Read more
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Mindfulness, Self-Awareness, and Self-Care- Audio Module
About this module:
This module will teach you that it’s possible to truly be present in the moment. You will learn to respond rather than react, to have more control of your emotions than they have of you, to access kindness and compassion, and treat others – even those you find difficult – with respect. How you take care of yourself affects not only your well-being, but also the well-being of others in your life, like the people you support and your coworkers. For this reason “Self-Care” – the primary focus of this module – is about so much more than self!
This module is written by and features presentations by Peter Leidy.
On successful completion of this module, you will be able to:
Understand the importance and purpose of self-care.
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Mindfulness, Self-Awareness, and Self-Care- Audio Module
About this module:
This module will teach you that it’s possible to truly be present in the moment. You will learn to respond rather than react, to have more control of your emotions than they have of you, to access kindness and compassion, and treat others – even those you find difficult – with respect. How you take care of yourself affects not only your well-being, but also the well-being of others in your life, like the people you support and your coworkers. For this reason “Self-Care” – the primary focus of this module – is about so much more than self!
This module is written by and features presentations by Peter Leidy.
On successful completion of this module, you will be able to:
Understand the importance and purpose of self-care.
Read more
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Moving Beyond Difficult Behavior - Audio Module
About this module:
When people have difficult behavior they often develop identities as "problem people." If enough people begin to think of the person as a "problem," he or she will begin to believe it too. We all need to be needed. This module introduces some approaches and strategies you can use to help people to move beyond difficult behavior.
This module features presentations from David Pitonyak.
On successful completion of this module, you will be able to:
Understand the behavior that people exhibit.
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Moving Beyond Difficult Behavior - Audio Module
About this module:
When people have difficult behavior they often develop identities as "problem people." If enough people begin to think of the person as a "problem," he or she will begin to believe it too. We all need to be needed. This module introduces some approaches and strategies you can use to help people to move beyond difficult behavior.
This module features presentations from David Pitonyak.
On successful completion of this module, you will be able to:
Understand the behavior that people exhibit.
Read more
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Our Greatest Hits Vol I - Audio Module
About this module:
We use music to express our values and connect you with our mission. Music connects us as humans in a way that words alone cannot. Music is a language that bridges cultures, genders, and generations. Music is a means of expression. Music connects emotions – hope, regret, love – and our stories. This module presents a collection of the greatest disability songs in one place.
This module features songs from Peter Leidy, Michael Steinbruck and Mike Bonikowski.
On successful completion of this module, you will be able to:
Describe the power of inclusion.
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Our Greatest Hits Vol I - Audio Module
About this module:
We use music to express our values and connect you with our mission. Music connects us as humans in a way that words alone cannot. Music is a language that bridges cultures, genders, and generations. Music is a means of expression. Music connects emotions – hope, regret, love – and our stories. This module presents a collection of the greatest disability songs in one place.
This module features songs from Peter Leidy, Michael Steinbruck and Mike Bonikowski.
On successful completion of this module, you will be able to:
Describe the power of inclusion.
Read more
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Our Greatest Hits Vol II - Audio Module
About this module:
We use stories to influence, teach and inspire. Every person has a story to tell, but some people’s stories have a way of connecting with us on a level that is deeply impactful. In this module we will share a collection of the most powerful stories we have ever heard. The great stories in this module will help you to connect the values and ideals of great support to the lives of the people you support.
This module features songs from Karyn Harvey, Joseph Macbeth, David Pitonyak, Diana McCourt and Dave Hingburger.
On successful completion of this module, you will be able to:
Better understand the needs of the people you support, their families and your role in their lives.
Read more
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Our Greatest Hits Vol II - Audio Module
About this module:
We use stories to influence, teach and inspire. Every person has a story to tell, but some people’s stories have a way of connecting with us on a level that is deeply impactful. In this module we will share a collection of the most powerful stories we have ever heard. The great stories in this module will help you to connect the values and ideals of great support to the lives of the people you support.
This module features songs from Karyn Harvey, Joseph Macbeth, David Pitonyak, Diana McCourt and Dave Hingburger.
On successful completion of this module, you will be able to:
Better understand the needs of the people you support, their families and your role in their lives.
Read more
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Partnership Documentation - Audio Module
About this module:
John Raffaele is passionate about documentation. In this module, John will introduce the person-centered approach of writing with people instead of for them.
This module features presentations from John Raffaele and Janice Bartley.
On successful completion of this module, you will be able to:
Describe and apply the concept and process of documenting with people, known as partnership documentation
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Partnership Documentation - Audio Module
About this module:
John Raffaele is passionate about documentation. In this module, John will introduce the person-centered approach of writing with people instead of for them.
This module features presentations from John Raffaele and Janice Bartley.
On successful completion of this module, you will be able to:
Describe and apply the concept and process of documenting with people, known as partnership documentation
Read more
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Person-Centered Approaches, Thinking and Planning - Audio Module
About this module:
With a series of short video presentations from the likes of Beth Mount, Jack Pearpoint, Patti Scott, Simon Duffy, and others, this module offers a stunningly unique opportunity to listen to, and learn from, some of the most forward thinking professionals in our field today. This module inspires the user while clearly examining the detail and purpose of person-centered practice.
This module includes video presentations from Tyrone Towers, Doug Smith, Patti Scott, Beth Mount, Doreen Kelly, Jack Pearpoint, Gary Kent, Sam Sly, Simon Duffy and David Hasbury.
On successful completion of this module, you will be able to:
Define what person-centered approaches, thinking, and planning means.
Read more
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Person-Centered Approaches, Thinking and Planning - Audio Module
About this module:
With a series of short video presentations from the likes of Beth Mount, Jack Pearpoint, Patti Scott, Simon Duffy, and others, this module offers a stunningly unique opportunity to listen to, and learn from, some of the most forward thinking professionals in our field today. This module inspires the user while clearly examining the detail and purpose of person-centered practice.
This module includes video presentations from Tyrone Towers, Doug Smith, Patti Scott, Beth Mount, Doreen Kelly, Jack Pearpoint, Gary Kent, Sam Sly, Simon Duffy and David Hasbury.
On successful completion of this module, you will be able to:
Define what person-centered approaches, thinking, and planning means.
Read more
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Person-Centered Planning, An Introduction - Audio Module
About this module:
Why and how could someone you support benefit from having a person-centered plan? This module will explore this question as well as the common misconceptions and best practices that relate to person-centered planning.
This module features presentations from Beth Mount, Sam Sly and Gary Kent.
On successful completion of this module, you will be able to:
Understand the key principles and best practices that underpin person-centered planning.
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Person-Centered Planning, An Introduction - Audio Module
About this module:
Why and how could someone you support benefit from having a person-centered plan? This module will explore this question as well as the common misconceptions and best practices that relate to person-centered planning.
This module features presentations from Beth Mount, Sam Sly and Gary Kent.
On successful completion of this module, you will be able to:
Understand the key principles and best practices that underpin person-centered planning.
Read more
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Person-Centered Planning, How To - Audio Module
About this module:
This module will introduce you to person-centered planning and the different planning tools. This module will also help you to learn how people can control their own plans, what your role is at a planning meeting and how you can help people to review their progress.
This module features presentations from Jack Pearpoint.
On successful completion of this module, you will be able to:
Describe what makes an effective person-centered planning meeting.
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Person-Centered Planning, How To - Audio Module
About this module:
This module will introduce you to person-centered planning and the different planning tools. This module will also help you to learn how people can control their own plans, what your role is at a planning meeting and how you can help people to review their progress.
This module features presentations from Jack Pearpoint.
On successful completion of this module, you will be able to:
Describe what makes an effective person-centered planning meeting.
Read more
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Person-Centered Practice - Audio Module
About this module:
This module will provide a brief but broad overview of key thinking behind the principles and practices that define what it means to be person-centered.
This module features presentations from Beth Mount, David Hasbury, Jack Pearpoint and Simon Duffy.
On successful completion of this module, you will be able to:
Define what person-centered approach, thinking and planning mean
Read more
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Person-Centered Practice - Audio Module
About this module:
This module will provide a brief but broad overview of key thinking behind the principles and practices that define what it means to be person-centered.
This module features presentations from Beth Mount, David Hasbury, Jack Pearpoint and Simon Duffy.
On successful completion of this module, you will be able to:
Define what person-centered approach, thinking and planning mean
Read more
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Person-Centered Thinking - Audio Module
About this module:
Person-centered thinking can help you to listen to the person, learn from them and then act upon what you have learned. This module will review a range of person-centered thinking tools to support this approach.
This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.
On successful completion of this module, you will be able t
Define what person-centered thinking means.
Read more
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Person-Centered Thinking - Audio Module
About this module:
Person-centered thinking can help you to listen to the person, learn from them and then act upon what you have learned. This module will review a range of person-centered thinking tools to support this approach.
This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.
On successful completion of this module, you will be able t
Define what person-centered thinking means.
Read more
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Person-Centered, A Guide to Being - Audio Module
About this module:
Being person-centered helps you to learn about and understand the uniqueness of each person that you support. Being person-centered helps people to take control of their lives and make their own choices. By using practical approaches, explanations, strategies, and tools this module will help you to be person-centered.
This module includes presentations from Beth Mount, Doreen Kelly, Jack Pearpoint, Simon Duffy, and David Hasbury.
On successful completion of this module, you will be able to:
Understand the meaning of person-centered practice and describe the key principles.
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Person-Centered, A Guide to Being - Audio Module
About this module:
Being person-centered helps you to learn about and understand the uniqueness of each person that you support. Being person-centered helps people to take control of their lives and make their own choices. By using practical approaches, explanations, strategies, and tools this module will help you to be person-centered.
This module includes presentations from Beth Mount, Doreen Kelly, Jack Pearpoint, Simon Duffy, and David Hasbury.
On successful completion of this module, you will be able to:
Understand the meaning of person-centered practice and describe the key principles.
Read more
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Personal and Intimate Care - Audio Module
About this module:
If you provide personal and intimate care to people, it is essential that you complete this module so you can answer these questions:
Why does it matter which way the toilet paper is positioned in the holder? How can people who do not use words to communicate make choices and be in control of the care they receive? How can a routine protect people with profound disabilities from potential abusers?
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between personal and intimate care.
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Personal and Intimate Care - Audio Module
About this module:
If you provide personal and intimate care to people, it is essential that you complete this module so you can answer these questions:
Why does it matter which way the toilet paper is positioned in the holder? How can people who do not use words to communicate make choices and be in control of the care they receive? How can a routine protect people with profound disabilities from potential abusers?
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between personal and intimate care.
Read more
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Personal Care Matters - Audio module
About this module:
Why does someone accept help from one person and not another? It should not be a matter of luck whether or not you receive sensitive and respectful intimate care and whether you get choice and control in the way you are supported. This module will examine the importance of allowing people to be in control while being properly supported, even when they may not communicate by using words.
This module features presentations from Dave Hingsburger.
On successful completion of this module:
Understand the importance of allowing people to be in control.
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Personal Care Matters - Audio module
About this module:
Why does someone accept help from one person and not another? It should not be a matter of luck whether or not you receive sensitive and respectful intimate care and whether you get choice and control in the way you are supported. This module will examine the importance of allowing people to be in control while being properly supported, even when they may not communicate by using words.
This module features presentations from Dave Hingsburger.
On successful completion of this module:
Understand the importance of allowing people to be in control.
Read more
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Personal Care, A Protocol For - Audio Module
About this module:
People like to be approached as individual, unique beings, with differing likes and dislikes and differing preferences for getting services. A protocol for personal care is a great practical way to put all this into practice. This module will take a look at some of the helpful ways to make this approach a reality.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how to create and the purpose of a protocol for personal care.
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Personal Care, A Protocol For - Audio Module
About this module:
People like to be approached as individual, unique beings, with differing likes and dislikes and differing preferences for getting services. A protocol for personal care is a great practical way to put all this into practice. This module will take a look at some of the helpful ways to make this approach a reality.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how to create and the purpose of a protocol for personal care.
Read more
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Personal Care, A Right to Privacy - Audio Module
About this module:
This module underlines how important it is for you to provide and for people to receive sensitive and respectful intimate care.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.
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Personal Care, A Right to Privacy - Audio Module
About this module:
This module underlines how important it is for you to provide and for people to receive sensitive and respectful intimate care.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.
Read more
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Personal Care, Routines Matter - Audio Module
About this module:
This module will not give you specific advice about how you toilet, bathe or shower a person. While we can talk about general rules, the specifics are really yours to work out with the person who receives your support. It is important however, to come to the realization that how you do things: shower, bathe, toilet and dress yourself, can lead to opinions on the rightness and wrongness of other approaches. These can be deeply ingrained. This module will explore why the routines of the person you support are so important.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the importance of routines when it comes to giving personal and intimate care.
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Personal Care, Routines Matter - Audio Module
About this module:
This module will not give you specific advice about how you toilet, bathe or shower a person. While we can talk about general rules, the specifics are really yours to work out with the person who receives your support. It is important however, to come to the realization that how you do things: shower, bathe, toilet and dress yourself, can lead to opinions on the rightness and wrongness of other approaches. These can be deeply ingrained. This module will explore why the routines of the person you support are so important.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the importance of routines when it comes to giving personal and intimate care.
Read more
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Personal vs Intimate Care - Audio Module
About this module:
Bodies need maintenance. That means that when we support people, some of that support may bring us to provide service that involves their body. This module will look at the importance of the work of providing personal and intimate care by moving the perspective from what you think is okay, or how you live in your world, to what that of the person you support.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between personal and intimate care.
Read more
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Personal vs Intimate Care - Audio Module
About this module:
Bodies need maintenance. That means that when we support people, some of that support may bring us to provide service that involves their body. This module will look at the importance of the work of providing personal and intimate care by moving the perspective from what you think is okay, or how you live in your world, to what that of the person you support.
This module is written by and features presentations from Dave Hingsburger.
On successful completion of this module, you will be able to:
Understand the difference between personal and intimate care.
Read more
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Prader-Willi Syndrome - Audio Module
About this module:
This module will provide you with extensive information about Prader-Willi syndrome and to give you strategies to effectively support people who have Prader-Willi syndrome.
This module features presentations from Patrice Carroll, Lauren Baletsa, Patricia Morgan, Gina Sheehan, and Kristen Fichtner.
On successful completion of this module, you will be able to:
Explain what Prader-Willi syndrome is and how it affects people.
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Prader-Willi Syndrome - Audio Module
About this module:
This module will provide you with extensive information about Prader-Willi syndrome and to give you strategies to effectively support people who have Prader-Willi syndrome.
This module features presentations from Patrice Carroll, Lauren Baletsa, Patricia Morgan, Gina Sheehan, and Kristen Fichtner.
On successful completion of this module, you will be able to:
Explain what Prader-Willi syndrome is and how it affects people.
Read more
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Professional Documentation - Audio Module
About this module:
Records, charts and files are snapshots in time of a human being's precious life. A person with a disability who receives support has a right to have their life recorded in a respectful, meaningful and skilled manner. This will module will help you to learn how to make professional documentation.
This module features presentations from John Raffaele.
On successful completion of this module, you will be able to:
Explain what constitutes unprofessional documentation
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Professional Documentation - Audio Module
About this module:
Records, charts and files are snapshots in time of a human being's precious life. A person with a disability who receives support has a right to have their life recorded in a respectful, meaningful and skilled manner. This will module will help you to learn how to make professional documentation.
This module features presentations from John Raffaele.
On successful completion of this module, you will be able to:
Explain what constitutes unprofessional documentation
Read more
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Profound and Complex Disabilities - Audio Module
About this module:
The needs of people with profound and complex disabilities are often neglected. This module changes that. Built in collaboration with leading experts, it uses personal experiences, storytelling and practical and straightforward advice to bring a special focus to people's needs, so that you can directly impact the quality of their lives.
This module features presentations from Rachel Wright, Sarah Clayton and Joanna Grace.
On successful completion of this module, you will be able to:
Better understand the needs of people with profound and complex disabilities.
Read more
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Profound and Complex Disabilities - Audio Module
About this module:
The needs of people with profound and complex disabilities are often neglected. This module changes that. Built in collaboration with leading experts, it uses personal experiences, storytelling and practical and straightforward advice to bring a special focus to people's needs, so that you can directly impact the quality of their lives.
This module features presentations from Rachel Wright, Sarah Clayton and Joanna Grace.
On successful completion of this module, you will be able to:
Better understand the needs of people with profound and complex disabilities.
Read more
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Rights, A Personal Perspective - Audio Module
About this module:
The disability rights movement has been crucial in changing the lives of people with disabilities. In this module Bernard Carabello describes how the disability rights movement affected his life.
This module features presentations from Bernard Carabello.
On successful completion of this module, you will be able to:
Explain the potential consequences of disregarding people’s rights.
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Rights, A Personal Perspective - Audio Module
About this module:
The disability rights movement has been crucial in changing the lives of people with disabilities. In this module Bernard Carabello describes how the disability rights movement affected his life.
This module features presentations from Bernard Carabello.
On successful completion of this module, you will be able to:
Explain the potential consequences of disregarding people’s rights.
Read more
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Rights, A Review - Audio Module
About this module:
This module will provide you with a broad overview of what rights are and the importance of rights. The module will then explain in detail some of the most important rights for the people you support.
This module features presentations from Simon Duffy and Gary Kent.
On successful completion of this module, you will be able to:
Explain what rights are and why they are important.
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Rights, A Review - Audio Module
About this module:
This module will provide you with a broad overview of what rights are and the importance of rights. The module will then explain in detail some of the most important rights for the people you support.
This module features presentations from Simon Duffy and Gary Kent.
On successful completion of this module, you will be able to:
Explain what rights are and why they are important.
Read more
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Rights, When Rights May be Limited - Audio Module
About this module:
Your role is to support people in exercising their rights, but you must also help people to understand their responsibility to respect and consider other people’s legal rights. This module will review when rights may be limited.
This module features presentations from Gary Kent, Dave Hingsburger and Simon Duffy.
On successful completion of this module, you will be able to:
Detail how, why, and in what circumstances rights may be limited or taken away.
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Rights, When Rights May be Limited - Audio Module
About this module:
Your role is to support people in exercising their rights, but you must also help people to understand their responsibility to respect and consider other people’s legal rights. This module will review when rights may be limited.
This module features presentations from Gary Kent, Dave Hingsburger and Simon Duffy.
On successful completion of this module, you will be able to:
Detail how, why, and in what circumstances rights may be limited or taken away.
Read more
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Self-Determination - Audio Module
About this module:
In this module, the author Simon Duffy uses his expansive knowledge to explain what self-determination means. A combination of graphics and short films combine with Simon's easy read writing style to highlight the importance of control and the understanding that everyone can take control of their own lives.
This module includes video presentations from Simon Duffy, Lynda Kahn, Steve Dymond, Dave Hingsburger, Sam Sly, Jack Pearpoint, Patti Scott, Dave Hasbury, and Bernard Carabello.
On successful completion of this module, you will be able to:
Define why being in control is important to everyone.
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Self-Determination - Audio Module
About this module:
In this module, the author Simon Duffy uses his expansive knowledge to explain what self-determination means. A combination of graphics and short films combine with Simon's easy read writing style to highlight the importance of control and the understanding that everyone can take control of their own lives.
This module includes video presentations from Simon Duffy, Lynda Kahn, Steve Dymond, Dave Hingsburger, Sam Sly, Jack Pearpoint, Patti Scott, Dave Hasbury, and Bernard Carabello.
On successful completion of this module, you will be able to:
Define why being in control is important to everyone.
Read more
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Sexuality and Relationships - Audio Module
About this module:
This module is written by, and also features a range of short films with internationally acclaimed author and lecturer Dave Hingsburger.
Dave uses a light and refreshing conversational style to introduce learners to sexuality and relationships.
This module includes video presentations from Dave Hingsburger and Gary Kent.
On successful completion of this module, you will be able to:
Explain how the sexuality of the people we support has been denied, punished, oppressed and abused throughout history.
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Sexuality and Relationships - Audio Module
About this module:
This module is written by, and also features a range of short films with internationally acclaimed author and lecturer Dave Hingsburger.
Dave uses a light and refreshing conversational style to introduce learners to sexuality and relationships.
This module includes video presentations from Dave Hingsburger and Gary Kent.
On successful completion of this module, you will be able to:
Explain how the sexuality of the people we support has been denied, punished, oppressed and abused throughout history.
Read more
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Stress and its Impact on Families - Audio Module
About this module:
Featuring a small collection of engaging stories from families of people with disabilities this module will help you to understand the challenges many families face and the impact their experience has on them.
This module features presentations from Clara Berg, Evelyn Perez and Malia Windrow-Carlotto.
On successful completion of this module, you will be able to:
Explain how factors in the household such as finances, cultural diversity and medical issues can add stress to an already difficult situation.
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Stress and its Impact on Families - Audio Module
About this module:
Featuring a small collection of engaging stories from families of people with disabilities this module will help you to understand the challenges many families face and the impact their experience has on them.
This module features presentations from Clara Berg, Evelyn Perez and Malia Windrow-Carlotto.
On successful completion of this module, you will be able to:
Explain how factors in the household such as finances, cultural diversity and medical issues can add stress to an already difficult situation.
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Supported Decision-Making - Audio Module
About this module:
The people you support can and should make decisions. This module will help you to learn how.
The relationship you have with the people you support is an intimate one. Over time you develop trust, respect and understanding. This module will help you to understand how you can support people to claim their voice so they can express their opinions, and make their choices.
This module includes video presentations from Michael Kendrick, Malia Carlotto, and Bob Fleischner.
On successful completion of this module, you will be able to:
Understand the different ways that people make decisions.
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Supported Decision-Making - Audio Module
About this module:
The people you support can and should make decisions. This module will help you to learn how.
The relationship you have with the people you support is an intimate one. Over time you develop trust, respect and understanding. This module will help you to understand how you can support people to claim their voice so they can express their opinions, and make their choices.
This module includes video presentations from Michael Kendrick, Malia Carlotto, and Bob Fleischner.
On successful completion of this module, you will be able to:
Understand the different ways that people make decisions.
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Supporting and Understanding Communication - Audio Module
About this module:
Communication is the most complex human skill. It is the way we understand the world, express ourselves as individuals, make choices, develop relationships, build trust and control our lives. In this module, the renowned speech and language specialist, Sue Thurman, provides a comprehensive and straightforward introduction to the subject.
This module features presentations from a range of leading professionals and self-advocates, including Dave Hingsburger, Lynda Kahn, Kathie Snow, Jack Pearpoint, Simon Haywood, Brad Goldman, Steve Dymond, and Margaret Cushen.
On successful completion of this module, you will be able to:
Define communication.
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Supporting and Understanding Communication - Audio Module
About this module:
Communication is the most complex human skill. It is the way we understand the world, express ourselves as individuals, make choices, develop relationships, build trust and control our lives. In this module, the renowned speech and language specialist, Sue Thurman, provides a comprehensive and straightforward introduction to the subject.
This module features presentations from a range of leading professionals and self-advocates, including Dave Hingsburger, Lynda Kahn, Kathie Snow, Jack Pearpoint, Simon Haywood, Brad Goldman, Steve Dymond, and Margaret Cushen.
On successful completion of this module, you will be able to:
Define communication.
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The Good Things in Life - Audio Module
About this module:
In this module, we will introduce you to the "good things in life." We will explore what they are, why they are important to the people you support, and how they relate to the valued social roles that we all fulfill. We will then detail the potential benefits that come when people fulfill these roles.
This module features presentations from Marc Tumeinski, Beth Mount and Gary Kent.
On successful completion of this module, you will be able to:
Describe the “good things in life” and associated valued social roles with examples, and also explain how they are linked.
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The Good Things in Life - Audio Module
About this module:
In this module, we will introduce you to the "good things in life." We will explore what they are, why they are important to the people you support, and how they relate to the valued social roles that we all fulfill. We will then detail the potential benefits that come when people fulfill these roles.
This module features presentations from Marc Tumeinski, Beth Mount and Gary Kent.
On successful completion of this module, you will be able to:
Describe the “good things in life” and associated valued social roles with examples, and also explain how they are linked.
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The Impact of Disability - Audio Module
About this module:
This module will evaluate the significant impact of living with a disability. A range of experiences and their influence will be explored which will in turn help you to understand the importance of learning about and from the person you support.
This module features presentations from Marc Tumeinski, Sam Sly and Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how an intellectual disability can impact the person’s life
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The Impact of Disability - Audio Module
About this module:
This module will evaluate the significant impact of living with a disability. A range of experiences and their influence will be explored which will in turn help you to understand the importance of learning about and from the person you support.
This module features presentations from Marc Tumeinski, Sam Sly and Dave Hingsburger.
On successful completion of this module, you will be able to:
Explain how an intellectual disability can impact the person’s life
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The Importance of Being Present - Audio Module
About this module:
"The secret of health for both mind and body is not to mourn for the past, worry about the future, or anticipate troubles, but to live in the present moment wisely and earnestly." - The Teaching of Buddha This module introduces approaches and strategies to help you to be more present in the relationships you have with the people and families you support.
This module features presentations from Kate Fulton.
On successful completion of this module, you will be able to:
Describe how to be present in the relationships you have with the people and families you support.
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The Importance of Being Present - Audio Module
About this module:
"The secret of health for both mind and body is not to mourn for the past, worry about the future, or anticipate troubles, but to live in the present moment wisely and earnestly." - The Teaching of Buddha This module introduces approaches and strategies to help you to be more present in the relationships you have with the people and families you support.
This module features presentations from Kate Fulton.
On successful completion of this module, you will be able to:
Describe how to be present in the relationships you have with the people and families you support.
Read more
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The Importance of Control - Audio Module
About this module:
Self-determination is an important part of all our lives, but it is something we often take for granted until we suddenly find we are not in control. If we lose control of our lives, we become very vulnerable. Many of the people we support find that they are not in control of their lives. This module explains why control is so important and how it functions in our day-to-day lives.
This module features presentations from Simon Duffy, Patti Scott, Bernard Carabello and Dave Hasbury.
On successful completion of this module, you will be able to:
Explain why being in control is important to everyone.
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The Importance of Control - Audio Module
About this module:
Self-determination is an important part of all our lives, but it is something we often take for granted until we suddenly find we are not in control. If we lose control of our lives, we become very vulnerable. Many of the people we support find that they are not in control of their lives. This module explains why control is so important and how it functions in our day-to-day lives.
This module features presentations from Simon Duffy, Patti Scott, Bernard Carabello and Dave Hasbury.
On successful completion of this module, you will be able to:
Explain why being in control is important to everyone.
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The NADSP Code of Ethics - Audio Module
About this module:
This module will introduce you to the Code of Ethics developed by the National Alliance for Direct Support Professionals (NADSP) to guide you through the ethical dilemmas you face daily and encourage the highest professional ideals. You are urged to learn the code and to consider ways that these ethical statements can be incorporated into daily practice. This code is not the handbook of the profession, but rather a roadmap to assist in staying the course of securing freedom, justice, and equality for all.
This module features presentations from Beth Mount, Lynda Kahn, Dave Hingsburger, Sam Sly, Bernard Carabello, Gary Kent, Simon Duffy, Joseph Macbeth, David Hasbury and John Raffaele.
On successful completion of this module, you will be able to:
Use the Code of Ethics developed by the National Alliance of Direct Support Professionals to explain the purpose of the following concepts and how they refer to your role:
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The NADSP Code of Ethics - Audio Module
About this module:
This module will introduce you to the Code of Ethics developed by the National Alliance for Direct Support Professionals (NADSP) to guide you through the ethical dilemmas you face daily and encourage the highest professional ideals. You are urged to learn the code and to consider ways that these ethical statements can be incorporated into daily practice. This code is not the handbook of the profession, but rather a roadmap to assist in staying the course of securing freedom, justice, and equality for all.
This module features presentations from Beth Mount, Lynda Kahn, Dave Hingsburger, Sam Sly, Bernard Carabello, Gary Kent, Simon Duffy, Joseph Macbeth, David Hasbury and John Raffaele.
On successful completion of this module, you will be able to:
Use the Code of Ethics developed by the National Alliance of Direct Support Professionals to explain the purpose of the following concepts and how they refer to your role:
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The Power of Beliefs and Positivity - Audio Module
About this module:
Our beliefs and attitudes affect the outcome and quality of our experiences. One of the most important qualities of good support is optimism and a positive approach. This module introduces some approaches and strategies you can use to harness the power of your beliefs and positivity in order to better assist those that you support.
On successful completion of this module, you will be able to:
Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.
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The Power of Beliefs and Positivity - Audio Module
About this module:
Our beliefs and attitudes affect the outcome and quality of our experiences. One of the most important qualities of good support is optimism and a positive approach. This module introduces some approaches and strategies you can use to harness the power of your beliefs and positivity in order to better assist those that you support.
On successful completion of this module, you will be able to:
Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.
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Trauma-Informed Care - Audio Module
About this module:
Repeated exposure to abuse, social exclusion and rejection has had a devastating affect on the people we support. Trauma affects the way brain's develop and function and leaves a lasting impression. This module will help you to understand the biology of trauma. This module will help you to be able to recognize and most importantly support and heal the trauma that people have experienced.
This module includes video presentations from Karyn Harvey and David Pitonyak.
On successful completion of this module, you will be able to:
Identify and be sensitive to the trauma that many people have experienced.
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Trauma-Informed Care - Audio Module
About this module:
Repeated exposure to abuse, social exclusion and rejection has had a devastating affect on the people we support. Trauma affects the way brain's develop and function and leaves a lasting impression. This module will help you to understand the biology of trauma. This module will help you to be able to recognize and most importantly support and heal the trauma that people have experienced.
This module includes video presentations from Karyn Harvey and David Pitonyak.
On successful completion of this module, you will be able to:
Identify and be sensitive to the trauma that many people have experienced.
Read more
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Understanding and Promoting Rights - Long Version- Audio Module
About this module:
This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.
This module includes video presentations from Dave Hingsburger, Simon Duffy, Gary Kent, Roger Crown, Steve Dymond, Sam Sly, Doreen Kelly, Fredda Rosen, Margaret Cushen, Bernard Carabello, and Beth Mount.
On successful completion of this module, you will be able to:
Define what rights are, and understand the difference between legal and moral rights.
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Understanding and Promoting Rights - Long Version- Audio Module
About this module:
This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.
This module includes video presentations from Dave Hingsburger, Simon Duffy, Gary Kent, Roger Crown, Steve Dymond, Sam Sly, Doreen Kelly, Fredda Rosen, Margaret Cushen, Bernard Carabello, and Beth Mount.
On successful completion of this module, you will be able to:
Define what rights are, and understand the difference between legal and moral rights.
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Understanding and Promoting Rights - Short Version- Audio Module
About this module:
This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.
This module includes video presentations from Dave Hingsburger, Simon Duffy, Gary Kent, and Margaret Cushen.
On successful completion of this module, you will be able to:
Define what rights are and understand the different types of rights.
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Understanding and Promoting Rights - Short Version- Audio Module
About this module:
This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.
This module includes video presentations from Dave Hingsburger, Simon Duffy, Gary Kent, and Margaret Cushen.
On successful completion of this module, you will be able to:
Define what rights are and understand the different types of rights.
Read more
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Understanding the Families Perspective - Audio Module
About this module:
This module introduces some insights and approaches to help you better understand the perspective of the families of the people you support and how and why it may differ from your own.
This module features presentations from Clara Berg, Janis Swindlehurst and Diana McCourt.
On successful completion of this module, you will be able to:
Understand the perspectives and experiences of families.
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Understanding the Families Perspective - Audio Module
About this module:
This module introduces some insights and approaches to help you better understand the perspective of the families of the people you support and how and why it may differ from your own.
This module features presentations from Clara Berg, Janis Swindlehurst and Diana McCourt.
On successful completion of this module, you will be able to:
Understand the perspectives and experiences of families.
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Valued Social Roles - Audio Module
About this module:
This module is written by Marc Tumeinski from the Social Role Valorization (SRV) Implementation project. Marc uses his intimate knowledge of SRV to help support professionals to reflect on both the barriers to the "Good Things of Life" and how valued social roles may help the people we support to have greater access to these good things.
This module includes video presentations from Marc Tumeinski, Gary Kent, Beth Mount, Steve Dymond, Jack Pearpoint, and Simon Duffy.
On successful completion of this module, you will be able to:
Describe related elements of social devaluation: negative perception followed by negative treatment.
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Valued Social Roles - Audio Module
About this module:
This module is written by Marc Tumeinski from the Social Role Valorization (SRV) Implementation project. Marc uses his intimate knowledge of SRV to help support professionals to reflect on both the barriers to the "Good Things of Life" and how valued social roles may help the people we support to have greater access to these good things.
This module includes video presentations from Marc Tumeinski, Gary Kent, Beth Mount, Steve Dymond, Jack Pearpoint, and Simon Duffy.
On successful completion of this module, you will be able to:
Describe related elements of social devaluation: negative perception followed by negative treatment.
Read more
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We Work Together - Audio Module
About this module:
Written by the great John Raffaele, this module uses 12 wonderful short films to tell 12 memorable stories.
By completing this module you will learn how to conduct and collaborate with informal and formal assessments and how you can be a bigger and better part of your organization.
This module features presentations from a range of leading professionals and self-advocates, including John Raffaele, Joseph Macbeth, Simon Duffy, and Peter Leidy.
On successful completion of this module, you will be able to:
Understand how you can conduct and collaborate with both informal and formal assessment practices.
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We Work Together - Audio Module
About this module:
Written by the great John Raffaele, this module uses 12 wonderful short films to tell 12 memorable stories.
By completing this module you will learn how to conduct and collaborate with informal and formal assessments and how you can be a bigger and better part of your organization.
This module features presentations from a range of leading professionals and self-advocates, including John Raffaele, Joseph Macbeth, Simon Duffy, and Peter Leidy.
On successful completion of this module, you will be able to:
Understand how you can conduct and collaborate with both informal and formal assessment practices.
Read more
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Why Friendships and Community are Important - Audio Module
About this module:
Community is the very essence of how we live and spend time with others. Friendships offer a unique blend of affection, loyalty, love, respect, trust, and of course fun. This module will explore the importance community and friendships and how they impact our lives.
This module features presentations from Jack Pearpoint, Lynda Kahn, Dave Hingsburger, Beth Mount and Steve Dymond.
On successful completion of this module, you will be able to:
Explain what community and friendships mean.
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Why Friendships and Community are Important - Audio Module
About this module:
Community is the very essence of how we live and spend time with others. Friendships offer a unique blend of affection, loyalty, love, respect, trust, and of course fun. This module will explore the importance community and friendships and how they impact our lives.
This module features presentations from Jack Pearpoint, Lynda Kahn, Dave Hingsburger, Beth Mount and Steve Dymond.
On successful completion of this module, you will be able to:
Explain what community and friendships mean.
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Working On The Inside - Audio Module
About this module:
In this module Kate Fulton explores how we can move beyond fancy paperwork and checklists. Through her extensive work with people and families Kate has developed an intimate understanding of the qualities, skills and attitudes that build personal resilience, compassion and capacity. Users will learn about the importance of being present, intentions, beliefs, being positive, seeing possibility, and understanding the impact of their role.
This module features presentations from a range of leading professionals and self-advocates, including Kate Fulton, Gary Kent, Kathie Snow, Marc Tumeinski, and Beth Mount.
On successful completion of this module, you will be able to:
Describe how to be present in the relationships you have with the people and families you support.
Read more
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Working On The Inside - Audio Module
About this module:
In this module Kate Fulton explores how we can move beyond fancy paperwork and checklists. Through her extensive work with people and families Kate has developed an intimate understanding of the qualities, skills and attitudes that build personal resilience, compassion and capacity. Users will learn about the importance of being present, intentions, beliefs, being positive, seeing possibility, and understanding the impact of their role.
This module features presentations from a range of leading professionals and self-advocates, including Kate Fulton, Gary Kent, Kathie Snow, Marc Tumeinski, and Beth Mount.
On successful completion of this module, you will be able to:
Describe how to be present in the relationships you have with the people and families you support.
Read more
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