Audio Learning Modules

Like an interactive podcast, our Audio Learning Modules make it possible to learn while you drive, workout, do your dishes, or any other time you are on the go.

Audio Learning Modules

Like an interactive podcast, our Audio Learning Modules make it possible to learn while you drive, workout, do your dishes, or any other time you are on the go.

  


Abuse Prevention - Long Version- Audio Module

About this module:

This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.

This module teaches support staff how to recognize and report abuse. It underlines a zero tolerance approach to abuse, and clearly explains the role and responsibilities of the support staff person.

We also offer a dedicated review detailing how the support professional can help the people they support to be their own frontline of defense against abuse.

This module adheres to the UK Department of Health's `No Secrets` policy.

This module includes video presentations from Dave Hingsburger, Simon Duffy, Tanya Carnell, Gary Kent, Roger Crown, Steve Dymond, Sam Sly, Doreen Kelly, and Beth Mount.

On successful completion of this module, you will be able to:


  • Describe what abuse is, and the signs, symptoms, causes, circumstances, patterns, and effects of abuse.

  • Explain how the power and control of systems and professionals can impact your role and the safety of the people you support.
  • Explain the responsibilities of your position as they relate to trust and safety.
  • Explain the importance of knowing the person and their disability.
  • Describe the risks of self-neglect, and define who is most at risk.
  • Identify potential abusers.
  • Know how to recognize and report abuse when it is witnessed or reported to you, and be able to describe the process that should take place after reporting abuse.
  • Describe how abuse is considered legally, and what the consequences for the abuser may be.
  • Help the people you support to be able to stop abuse and better protect themselves.
  • Describe the conflicts of people's personal freedoms and protection, and explain the importance of risk taking, and explain the risk assessment and management process.


Module Length: 150 Minutes

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Abuse Prevention - Long Version- Audio Module

About this module:

This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.

This module teaches support staff how to recognize and report abuse. It underlines a zero tolerance approach to abuse, and clearly explains the role and responsibilities of the support staff person.

We also offer a dedicated review detailing how the support professional can help the people they support to be their own frontline of defense against abuse.

This module adheres to the UK Department of Health's `No Secrets` policy.

This module includes video presentations from Dave Hingsburger, Simon Duffy, Tanya Carnell, Gary Kent, Roger Crown, Steve Dymond, Sam Sly, Doreen Kelly, and Beth Mount.

On successful completion of this module, you will be able to:


  • Describe what abuse is, and the signs, symptoms, causes, circumstances, patterns, and effects of abuse.

  • Explain how the power and control of systems and professionals can impact your role and the safety of the people you support.
  • Explain the responsibilities of your position as they relate to trust and safety.
  • Explain the importance of knowing the person and their disability.
  • Describe the risks of self-neglect, and define who is most at risk.
  • Identify potential abusers.
  • Know how to recognize and report abuse when it is witnessed or reported to you, and be able to describe the process that should take place after reporting abuse.
  • Describe how abuse is considered legally, and what the consequences for the abuser may be.
  • Help the people you support to be able to stop abuse and better protect themselves.
  • Describe the conflicts of people's personal freedoms and protection, and explain the importance of risk taking, and explain the risk assessment and management process.


Module Length: 150 Minutes

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Abuse Prevention - Short Version- Audio Module

About this module:

This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.

This module teaches support staff how to recognize and report abuse. It underlines a zero tolerance approach to abuse, and clearly explains the role and responsibilities of the support staff person.

We also offer a dedicated review detailing how the support professional can help the people they support to be their own frontline of defense against abuse.

This module includes video presentations from Dave Hingsburger, Tanya Carnell, Roger Crown, and Doreen Kelly.

On successful completion of this module, you will be able to:


  • Describe what abuse is, along with the signs, symptoms, causes, circumstances, patterns, and effects of abuse.

  • Explain how the power and control of systems and professionals impact your role and the safety of the people you support.
  • Know how to recognize and report abuse when it is witnessed or reported to you, and be able to describe the process that should take place after reporting abuse.
  • Help the people you support to be able to stop and also better protect themselves from abuse.


Module Length: 80 Minutes

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Abuse Prevention - Short Version- Audio Module

About this module:

This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe.

This module teaches support staff how to recognize and report abuse. It underlines a zero tolerance approach to abuse, and clearly explains the role and responsibilities of the support staff person.

We also offer a dedicated review detailing how the support professional can help the people they support to be their own frontline of defense against abuse.

This module includes video presentations from Dave Hingsburger, Tanya Carnell, Roger Crown, and Doreen Kelly.

On successful completion of this module, you will be able to:


  • Describe what abuse is, along with the signs, symptoms, causes, circumstances, patterns, and effects of abuse.

  • Explain how the power and control of systems and professionals impact your role and the safety of the people you support.
  • Know how to recognize and report abuse when it is witnessed or reported to you, and be able to describe the process that should take place after reporting abuse.
  • Help the people you support to be able to stop and also better protect themselves from abuse.


Module Length: 80 Minutes

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Active Support- Audio Module

About this module:

Active support is an approach that was developed to help combat the lack of engagement in meaningful activities and relationships experienced by people who receive support. Active support is about doing with, not for or to. Active support helps people to have a more active role in their lives and experience a better quality of life. Every moment has potential!

 

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define what active support is and how it can help people have a better quality of life.

  • Describe the importance of engagement and what it looks like.
  • Understand how every moment has potential.
  • Apply the principles of little and often, taking small steps, and providing support at the right time and place.
  • Describe how you can provide just enough support for people to participate successfully.
  • Explain how active support can be used to maximize choice and control while maintaining people's safety.


Module Length: 120 Minutes

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Active Support- Audio Module

About this module:

Active support is an approach that was developed to help combat the lack of engagement in meaningful activities and relationships experienced by people who receive support. Active support is about doing with, not for or to. Active support helps people to have a more active role in their lives and experience a better quality of life. Every moment has potential!

 

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define what active support is and how it can help people have a better quality of life.

  • Describe the importance of engagement and what it looks like.
  • Understand how every moment has potential.
  • Apply the principles of little and often, taking small steps, and providing support at the right time and place.
  • Describe how you can provide just enough support for people to participate successfully.
  • Explain how active support can be used to maximize choice and control while maintaining people's safety.


Module Length: 120 Minutes

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Advocacy Explained- Audio Module

About this module:

Advocacy is about either speaking up for someone to make sure they are heard, or helping someone to speak up for themselves. This module will review and define the nature, purpose, limitations, different forms, and key principles of advocacy as it relates to your role.

This module features presentations from Bernard Carabello, Dave Hingsburger, Steve Dymond and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define the different types of advocacy.

  • Describe how you can help people to advocate for themself, and how you can advocate for people when they cannot.


Module Length: 35 Minutes

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Advocacy Explained- Audio Module

About this module:

Advocacy is about either speaking up for someone to make sure they are heard, or helping someone to speak up for themselves. This module will review and define the nature, purpose, limitations, different forms, and key principles of advocacy as it relates to your role.

This module features presentations from Bernard Carabello, Dave Hingsburger, Steve Dymond and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define the different types of advocacy.

  • Describe how you can help people to advocate for themself, and how you can advocate for people when they cannot.


Module Length: 35 Minutes

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All Behavior is Meaningful- Audio Module

About this module:

Difficult behaviors are "messages" that can tell us important things about a person and the quality of their life. This module offers some short stories and insights that will help you to remember that all behavior is meaningful.

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:


  • Understand that all behavior is meaningful.

  • See that difficult behaviors are "messages" that can tell us important things about a person and the quality of someone's life.


Module Length: 30 Minutes

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All Behavior is Meaningful- Audio Module

About this module:

Difficult behaviors are "messages" that can tell us important things about a person and the quality of their life. This module offers some short stories and insights that will help you to remember that all behavior is meaningful.

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:


  • Understand that all behavior is meaningful.

  • See that difficult behaviors are "messages" that can tell us important things about a person and the quality of someone's life.


Module Length: 30 Minutes

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Attitudes and Skills- Audio Module

About this module:

A skill refers to the ability to do something well. An attitude refers to our feelings or beliefs about someone or something. This module will help you to step into the shoes of the people you support, serve one person at a time, and hold high and positive expectations.

This module features presentations from Marc Tumeinski, Beth Mount, Jack Pearpoint and Gary Kent.

On successful completion of this module, you will be able to:


  • Understand and articulate skills and attitudes that create great support.

  • Describe how you can step into the shoes of the people you support.
  • Explain how you can hold high and positive expectations for the people you support and for yourself.


Module Length: 34 Minutes

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Attitudes and Skills- Audio Module

About this module:

A skill refers to the ability to do something well. An attitude refers to our feelings or beliefs about someone or something. This module will help you to step into the shoes of the people you support, serve one person at a time, and hold high and positive expectations.

This module features presentations from Marc Tumeinski, Beth Mount, Jack Pearpoint and Gary Kent.

On successful completion of this module, you will be able to:


  • Understand and articulate skills and attitudes that create great support.

  • Describe how you can step into the shoes of the people you support.
  • Explain how you can hold high and positive expectations for the people you support and for yourself.


Module Length: 34 Minutes

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Autism and Sensory Processing - Mini Audio Module

About this module:

Understanding and gaining insight into your processing system takes time and effort. Understanding someone else’s requires really careful observation, imagination, and empathy. This module will put you in the shoes of the people you support and use what we understand about how we process to imagine different realities.

This module features presentations from Judith North.

On successful completion of this module, you will be able to:


  • Explain what processing is.

  • Describe the strengths and limitations of your own processing system.
  • Gain insight and understanding into the experiences of people living with processing difference.
  • Gain insight into the challenges of people living with processing difference in a world that is insufficiently aware and adapted to accommodate it.


Module Length: 31 Minutes

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Autism and Sensory Processing - Mini Audio Module

About this module:

Understanding and gaining insight into your processing system takes time and effort. Understanding someone else’s requires really careful observation, imagination, and empathy. This module will put you in the shoes of the people you support and use what we understand about how we process to imagine different realities.

This module features presentations from Judith North.

On successful completion of this module, you will be able to:


  • Explain what processing is.

  • Describe the strengths and limitations of your own processing system.
  • Gain insight and understanding into the experiences of people living with processing difference.
  • Gain insight into the challenges of people living with processing difference in a world that is insufficiently aware and adapted to accommodate it.


Module Length: 31 Minutes

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Autism and Sensory Processing- Audio Module

About this module:

This module expands on the learning provided in our module “Autism.” Please complete that module first. Understanding and gaining insight into your processing system takes time and effort. Understanding someone else's requires really careful observation, imagination, and empathy. In this module you will learn how your processing works and in turn we will teach you how to better understand and assist the processing realities of the people you support.

 

This module features presentations from Judith North and Simon Haywood.

 

On successful completion of this module, you will be able to:


  • Explain what processing is.

  • Describe the strengths and limitations of your own processing system and understand why understanding processing and processing difference matters when working with people with autistic spectrum conditions.
  • Gain insight and understanding into the experiences and challenges of people living with processing difference in a world that is insufficiently aware and adapted to accommodate it.
  • Reframe some “challenging behavior” as strategies for managing difficult (sometimes unbearable) processing challenges.
  • Reflect on the life choices made by people who experience processing difference and how these need to be understood and supported.


Module Length: 90 Minutes

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Autism and Sensory Processing- Audio Module

About this module:

This module expands on the learning provided in our module “Autism.” Please complete that module first. Understanding and gaining insight into your processing system takes time and effort. Understanding someone else's requires really careful observation, imagination, and empathy. In this module you will learn how your processing works and in turn we will teach you how to better understand and assist the processing realities of the people you support.

 

This module features presentations from Judith North and Simon Haywood.

 

On successful completion of this module, you will be able to:


  • Explain what processing is.

  • Describe the strengths and limitations of your own processing system and understand why understanding processing and processing difference matters when working with people with autistic spectrum conditions.
  • Gain insight and understanding into the experiences and challenges of people living with processing difference in a world that is insufficiently aware and adapted to accommodate it.
  • Reframe some “challenging behavior” as strategies for managing difficult (sometimes unbearable) processing challenges.
  • Reflect on the life choices made by people who experience processing difference and how these need to be understood and supported.


Module Length: 90 Minutes

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Autism, An Introduction- Audio Module

About this module:

This module will introduce autism and explain how it impacts the people you support. This module will help you to think positively and will encourage you to celebrate differences rather than trying to cure people.

On successful completion of this module, you will be able to:


  • Describe autism and Asperger's Syndrome and know the most commonly diagnosed associated conditions.

  • Understand why autism is described as a spectrum.
  • Understand what might and might not cause autism and how it is diagnosed.


Module Length: 26 Minutes

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Autism, An Introduction- Audio Module

About this module:

This module will introduce autism and explain how it impacts the people you support. This module will help you to think positively and will encourage you to celebrate differences rather than trying to cure people.

On successful completion of this module, you will be able to:


  • Describe autism and Asperger's Syndrome and know the most commonly diagnosed associated conditions.

  • Understand why autism is described as a spectrum.
  • Understand what might and might not cause autism and how it is diagnosed.


Module Length: 26 Minutes

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Autism, Social Communication- Audio Module

About this module:

People with autistic spectrum conditions have a difficulty with social communication. Specifically, they struggle to interpret and often cannot understand what different gestures, body movements, facial expressions, or noises mean. This module will explain strategies to help with communication in an attempt to reduce frustrations and misunderstandings with the people you support. 

On successful completion of this module, you will be able to:


  • Understand how confusing communication can be for people with autism.

  • Explain some strategies to help people who have autism with communication.


Module Length: 24 Minutes

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Autism, Social Communication- Audio Module

About this module:

People with autistic spectrum conditions have a difficulty with social communication. Specifically, they struggle to interpret and often cannot understand what different gestures, body movements, facial expressions, or noises mean. This module will explain strategies to help with communication in an attempt to reduce frustrations and misunderstandings with the people you support. 

On successful completion of this module, you will be able to:


  • Understand how confusing communication can be for people with autism.

  • Explain some strategies to help people who have autism with communication.


Module Length: 24 Minutes

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Autism, Social Relationships- Audio Module

About this module:

People with autism can experience difficulties with social relationships. These difficulties can lead to isolation and in turn depression and poor mental health.  This module will explain these difficulties and help you to think towards some useful strategies so the people you support can move towards a more social life. 

On successful completion of this module, you will be able to:


  • Understand the social difficulties that people with autism have trying to be social.

  • Understand the effects as well as the benefits that socialization has on people with autism.
  • Learn new approaches in helping the people you support with autism be able to socialize and form friendships and relationships.


Module Length: 24 Minutes

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Autism, Social Relationships- Audio Module

About this module:

People with autism can experience difficulties with social relationships. These difficulties can lead to isolation and in turn depression and poor mental health.  This module will explain these difficulties and help you to think towards some useful strategies so the people you support can move towards a more social life. 

On successful completion of this module, you will be able to:


  • Understand the social difficulties that people with autism have trying to be social.

  • Understand the effects as well as the benefits that socialization has on people with autism.
  • Learn new approaches in helping the people you support with autism be able to socialize and form friendships and relationships.


Module Length: 24 Minutes

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Autism- Audio Module

About this module:

This module combines a straightforward introduction to autism with a broad range of practical strategies and approaches. The short films within the module balance the personal perspectives of people who have autism with the opinions and experiences of a number of leading professionals.

 

This module includes video presentations from Judith North, Simon Haywood, and Adele Mason.

 

On successful completion of this module, you will be able to:


  • Describe autism and Asperger's Syndrome and know the most commonly diagnosed associated conditions.

  • Understand why autism is described as a spectrum.
  • Understand what might and might not cause autism and how it is diagnosed.
  • Explain how social communication, language, imagination, sensory processing difficulties, special interests or "obsessions," challenging behavior, and other common difficulties may be experienced.
  • Understand the following ways of supporting people: Strategies to help with communication. Strategies to help people become more connected and included. Strategies for understanding the importance of working through the detail of how someone wants and needs to be supported and making sure that's recorded and followed.


Module Length: 100 Minutes

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Autism- Audio Module

About this module:

This module combines a straightforward introduction to autism with a broad range of practical strategies and approaches. The short films within the module balance the personal perspectives of people who have autism with the opinions and experiences of a number of leading professionals.

 

This module includes video presentations from Judith North, Simon Haywood, and Adele Mason.

 

On successful completion of this module, you will be able to:


  • Describe autism and Asperger's Syndrome and know the most commonly diagnosed associated conditions.

  • Understand why autism is described as a spectrum.
  • Understand what might and might not cause autism and how it is diagnosed.
  • Explain how social communication, language, imagination, sensory processing difficulties, special interests or "obsessions," challenging behavior, and other common difficulties may be experienced.
  • Understand the following ways of supporting people: Strategies to help with communication. Strategies to help people become more connected and included. Strategies for understanding the importance of working through the detail of how someone wants and needs to be supported and making sure that's recorded and followed.


Module Length: 100 Minutes

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Boundaries, Paid Friends- Audio Module

About this module:

This module will help you to provide a caring and friendly relationship without blurring boundaries. You will gain a better understanding of why we are not friends and we are not family to those we support.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain why we are not friends and we are not family.


Module Length: 21 Minutes

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Boundaries, Paid Friends- Audio Module

About this module:

This module will help you to provide a caring and friendly relationship without blurring boundaries. You will gain a better understanding of why we are not friends and we are not family to those we support.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain why we are not friends and we are not family.


Module Length: 21 Minutes

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Boundaries, Public and Private- Audio Module

About this module:

Public and private are concepts that are important to all of us. The idea of what is a private space and what is a public space is more complex than you might think. This module introduces some approaches you can use to help people to learn about the differences between public and private spaces.   

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Describe the importance of and difference between public and private places and spaces.


Module Length: 20 Minutes

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Boundaries, Public and Private- Audio Module

About this module:

Public and private are concepts that are important to all of us. The idea of what is a private space and what is a public space is more complex than you might think. This module introduces some approaches you can use to help people to learn about the differences between public and private spaces.   

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Describe the importance of and difference between public and private places and spaces.


Module Length: 20 Minutes

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Boundaries, Public vs. Private- Audio Module

About this module:

This module introduces some approaches and strategies you can use to help recognize the difference between private and public information and know when to and when not to share information with others.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the value in both public information and private information.

  • Explain what private information is and the importance in keeping private information private.


Module Length: 28 Minutes

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Boundaries, Public vs. Private- Audio Module

About this module:

This module introduces some approaches and strategies you can use to help recognize the difference between private and public information and know when to and when not to share information with others.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the value in both public information and private information.

  • Explain what private information is and the importance in keeping private information private.


Module Length: 28 Minutes

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Boundaries, Why Boundaries?- Audio Module

About this module:

Boundaries are the most important social skill that people need to learn. The people you support need to learn about boundaries to be safe from being victimized or accused of being a victimizer, to develop friendships and relationships, and much more. This module will help you to respect and teach boundaries.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain what boundaries are and why they are important for you and the people you support.

  • Understand that both boundaries and privacy are learned skills that need to be taught as well as respected.


Module Length: 33 Minutes

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Boundaries, Why Boundaries?- Audio Module

About this module:

Boundaries are the most important social skill that people need to learn. The people you support need to learn about boundaries to be safe from being victimized or accused of being a victimizer, to develop friendships and relationships, and much more. This module will help you to respect and teach boundaries.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain what boundaries are and why they are important for you and the people you support.

  • Understand that both boundaries and privacy are learned skills that need to be taught as well as respected.


Module Length: 33 Minutes

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Boundaries- Audio Module

About this module:

Forget everything you think you know about boundaries. Dave Hingsburger's insightful words and thought provoking stories will open your mind.

Both you and the people you support need to know about boundaries. But as this module explains, for the people you support boundaries are the most important social skill.

This module is written by features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain what boundaries are and why they are important for both you and the people you support.

  • Understand that boundaries are a learned skill that needs to be taught, and know how to teach them.
  • Describe the importance of and difference between public and private places, spaces, and information.
  • Explain why we are not friends and we are not family.
  • Value the bodies of the people you support and know how to enable healthy, professional boundaries regarding touch.
  • Explain why maximum privacy equals maximum dignity.
  • Describe and teach appropriate ways to show affection.


Module Length: 120 Minutes

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Boundaries- Audio Module

About this module:

Forget everything you think you know about boundaries. Dave Hingsburger's insightful words and thought provoking stories will open your mind.

Both you and the people you support need to know about boundaries. But as this module explains, for the people you support boundaries are the most important social skill.

This module is written by features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain what boundaries are and why they are important for both you and the people you support.

  • Understand that boundaries are a learned skill that needs to be taught, and know how to teach them.
  • Describe the importance of and difference between public and private places, spaces, and information.
  • Explain why we are not friends and we are not family.
  • Value the bodies of the people you support and know how to enable healthy, professional boundaries regarding touch.
  • Explain why maximum privacy equals maximum dignity.
  • Describe and teach appropriate ways to show affection.


Module Length: 120 Minutes

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Breaking Bad News- Audio Module

About this module:

Nobody likes to break bad news. We worry about how to do it, how someone will respond, and how we will cope with their response. It may seem easiest not to break the news, or to get someone else to do it. Many people even try to pretend that the bad news event hasn’t happened. This module will guide and support you in the process of helping someone to understand bad news.

This module is written by features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard and Irene Tuffrey-Wijne.

On successful completion of this module, you will be able to:


  • Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.

  • Explain the detrimental effects of hiding bad news from people.
  • Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
  • Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.
  • Understand the different ways that the people may understand and express grief.
  • Explain the support that you and other people in the person’s life might need in order to be able to manage feelings of loss and grief.


Module Length: 110 Minutes

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Breaking Bad News- Audio Module

About this module:

Nobody likes to break bad news. We worry about how to do it, how someone will respond, and how we will cope with their response. It may seem easiest not to break the news, or to get someone else to do it. Many people even try to pretend that the bad news event hasn’t happened. This module will guide and support you in the process of helping someone to understand bad news.

This module is written by features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard and Irene Tuffrey-Wijne.

On successful completion of this module, you will be able to:


  • Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.

  • Explain the detrimental effects of hiding bad news from people.
  • Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
  • Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.
  • Understand the different ways that the people may understand and express grief.
  • Explain the support that you and other people in the person’s life might need in order to be able to manage feelings of loss and grief.


Module Length: 110 Minutes

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Building Friendships and Community- Audio Module

About this module:

In this module, leading expert Kay Mills frames her personal experiences with stories of people she has worked with to comprehensively explain how we can help people to build friendships and community. Kay begins by defining both friendships and community and then goes on to explain their value. Finally, she offers a full range of strategies that workers can use to not only build but also maintain friendships and community.

This module features presentations from a range of leading professionals and self-advocates, including Dave Hingsburger, Lynda Kahn, Margaret Cushen, Steve Dymond, Beth Mount, Dave Hasbury, Patti Scott, and Jack Pearpoint.

On successful completion of this module, you will be able to:


  • Explain the discrimination, prejudice and institutionalization that people have experienced and how it impacts on their experience of friendships and community.

  • Define and explain the importance of both friendship and community.
  • Describe a range of approaches and strategies that can be applied to help people to find and build friendships and community.
  • Explain the importance of and how people can maintain the friendships they have in their lives.
  • Detail the potential challenges that you may face and explain how you can help the people you support to tackle negative and discriminatory attitudes.


Module Length: 174 Minutes

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Building Friendships and Community- Audio Module

About this module:

In this module, leading expert Kay Mills frames her personal experiences with stories of people she has worked with to comprehensively explain how we can help people to build friendships and community. Kay begins by defining both friendships and community and then goes on to explain their value. Finally, she offers a full range of strategies that workers can use to not only build but also maintain friendships and community.

This module features presentations from a range of leading professionals and self-advocates, including Dave Hingsburger, Lynda Kahn, Margaret Cushen, Steve Dymond, Beth Mount, Dave Hasbury, Patti Scott, and Jack Pearpoint.

On successful completion of this module, you will be able to:


  • Explain the discrimination, prejudice and institutionalization that people have experienced and how it impacts on their experience of friendships and community.

  • Define and explain the importance of both friendship and community.
  • Describe a range of approaches and strategies that can be applied to help people to find and build friendships and community.
  • Explain the importance of and how people can maintain the friendships they have in their lives.
  • Detail the potential challenges that you may face and explain how you can help the people you support to tackle negative and discriminatory attitudes.


Module Length: 174 Minutes

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Challenging Behavior- Audio Module

About this module:

The causes of challenging behavior and the needs of people with challenging behavior are often misunderstood. Our insightful and empowering short films, supported by a range of interactive graphics, help clarify many of the most common misunderstandings.

Using a person-centered approach, we offer a number of practical approaches and strategies to help people better understand, prevent, and support challenging behavior.

This module includes video presentations from Gary Kent, Doreen Kelly, Dave Hingsburger, Jack Pearpoint, Beth Mount, Simon Duffy, Marc Tumeinski, and Simon Haywood.

On successful completion of this module, you will be able to:


  • Define challenging behavior.

  • Explain what individual and environmental characteristics cause challenging behavior.
  • Understand the effects of challenging behavior.
  • Describe how communication difficulties can impact behavior.
  • Describe how to implement a range of person-centered tools, strategies, and approaches aimed at preventing or reducing challenging behavior.
  • Explain good listening skills.
  • Understand the importance of knowing the person and their story so you can meet his or her individual needs and wishes.
  • Describe the consequences of loneliness and the importance of friendships, relationships, and valued roles.


Module Length: 225 Minutes

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Challenging Behavior- Audio Module

About this module:

The causes of challenging behavior and the needs of people with challenging behavior are often misunderstood. Our insightful and empowering short films, supported by a range of interactive graphics, help clarify many of the most common misunderstandings.

Using a person-centered approach, we offer a number of practical approaches and strategies to help people better understand, prevent, and support challenging behavior.

This module includes video presentations from Gary Kent, Doreen Kelly, Dave Hingsburger, Jack Pearpoint, Beth Mount, Simon Duffy, Marc Tumeinski, and Simon Haywood.

On successful completion of this module, you will be able to:


  • Define challenging behavior.

  • Explain what individual and environmental characteristics cause challenging behavior.
  • Understand the effects of challenging behavior.
  • Describe how communication difficulties can impact behavior.
  • Describe how to implement a range of person-centered tools, strategies, and approaches aimed at preventing or reducing challenging behavior.
  • Explain good listening skills.
  • Understand the importance of knowing the person and their story so you can meet his or her individual needs and wishes.
  • Describe the consequences of loneliness and the importance of friendships, relationships, and valued roles.


Module Length: 225 Minutes

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Circle of Friends- Audio Module

About this module:

We all have and need people in our lives. This module will introduce you to a strategy of support called a 'circle of friends.' We will describe how a circle of friends can be established, how people can maintain control over the process, and some of the purposes and outcomes that a circle can help to deliver and develop.

This module features presentations from Patti Scott, Jack Pearpoint, Tyrone Towers, and Doug Smith.

 

On successful completion of this module, you will be able to:


  • Explain the benefits of a circle of friends.

  • Explain how a circle of friends can be established.


Module Length: 34 Minutes

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Circle of Friends- Audio Module

About this module:

We all have and need people in our lives. This module will introduce you to a strategy of support called a 'circle of friends.' We will describe how a circle of friends can be established, how people can maintain control over the process, and some of the purposes and outcomes that a circle can help to deliver and develop.

This module features presentations from Patti Scott, Jack Pearpoint, Tyrone Towers, and Doug Smith.

 

On successful completion of this module, you will be able to:


  • Explain the benefits of a circle of friends.

  • Explain how a circle of friends can be established.


Module Length: 34 Minutes

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Communication Without Words- Audio Module

About this module:

There will never be a person that you support who cannot communicate. This module introduces strategies and approaches that you can use to support better communication.

This module features presentations from Lynda Kahn, Simon Haywood and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Recognize the different ways people can communicate, including without words.

  • Understand your role in using the different forms of communication.


Module Length: 25 Minutes

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Communication Without Words- Audio Module

About this module:

There will never be a person that you support who cannot communicate. This module introduces strategies and approaches that you can use to support better communication.

This module features presentations from Lynda Kahn, Simon Haywood and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Recognize the different ways people can communicate, including without words.

  • Understand your role in using the different forms of communication.


Module Length: 25 Minutes

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Communication, More than Speech- Audio Module

About this module:

Alternative and augmentative communication (also known as AAC) is a term used to describe aids that support or replace speech and understand communication. This module will help you learn about some of the AAC tools that may be useful to support and understand communication.

On successful completion of this module, you will be able to:


  • Describe a wide variety of the alternative and augmentative communication tools that are helpful to support and understand communication.

  • Understand the importance of communication and the variety of ways we can communicate such as with words and noises and non-verbally with gestures and expressions.


Module Length: 22 Minutes

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Communication, More than Speech- Audio Module

About this module:

Alternative and augmentative communication (also known as AAC) is a term used to describe aids that support or replace speech and understand communication. This module will help you learn about some of the AAC tools that may be useful to support and understand communication.

On successful completion of this module, you will be able to:


  • Describe a wide variety of the alternative and augmentative communication tools that are helpful to support and understand communication.

  • Understand the importance of communication and the variety of ways we can communicate such as with words and noises and non-verbally with gestures and expressions.


Module Length: 22 Minutes

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Communication, The Barriers- Audio Module

About this module:

Communication is what makes us human. Everyone has the potential to communicate. This module will help you to understand the personal, social, and physical communication barriers that the people you support may be experiencing.

On successful completion of this module, you will be able to:


  • Define communication.

  • Describe the personal, social, and physical barriers to communication and the potential impact of these barriers.


Module Length: 20 Minutes

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Communication, The Barriers- Audio Module

About this module:

Communication is what makes us human. Everyone has the potential to communicate. This module will help you to understand the personal, social, and physical communication barriers that the people you support may be experiencing.

On successful completion of this module, you will be able to:


  • Define communication.

  • Describe the personal, social, and physical barriers to communication and the potential impact of these barriers.


Module Length: 20 Minutes

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Communication, Your Role- Audio Module

About this module:

Great support is about great communication. This module will help you to understand the importance of good communication and give you the strategies and approaches to make it happen.

This module features presentations from Kathie Snow.

 

On successful completion of this module, you will be able to:


  • Understand what good communication is and why is it so important.

  • Explain how you can use your role to support good communication.


Module Length: 42 Minutes

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Communication, Your Role- Audio Module

About this module:

Great support is about great communication. This module will help you to understand the importance of good communication and give you the strategies and approaches to make it happen.

This module features presentations from Kathie Snow.

 

On successful completion of this module, you will be able to:


  • Understand what good communication is and why is it so important.

  • Explain how you can use your role to support good communication.


Module Length: 42 Minutes

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Damage and Intrusion of Self- Audio Module

About this module:

This module will help you to understand the need to be a safe person, respect boundaries, understand your power, and take great care in how you interact with the people you help. Together these principles help to form a foundation of a trusting and supportive relationship.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Describe how easily "self" can be violated

  • Understand why the people you support have a difficult time forming a strong sense of self.


Module Length: 30 Minutes

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Damage and Intrusion of Self- Audio Module

About this module:

This module will help you to understand the need to be a safe person, respect boundaries, understand your power, and take great care in how you interact with the people you help. Together these principles help to form a foundation of a trusting and supportive relationship.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Describe how easily "self" can be violated

  • Understand why the people you support have a difficult time forming a strong sense of self.


Module Length: 30 Minutes

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Dementia and Communication- Audio Module

About this module:

Sometimes it can seem that people with dementia are cut off, perhaps talking in ways that do not appear to make sense and even deliberately not communicating. This module will present a number of strategies you can use to more effectively communicate with someone who has dementia.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Respond to the reality of the person with dementia with a calming and reassuring approach.

  • Describe how to most effectively communicate with someone who has dementia.


Module Length: 26 Minutes

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Dementia and Communication- Audio Module

About this module:

Sometimes it can seem that people with dementia are cut off, perhaps talking in ways that do not appear to make sense and even deliberately not communicating. This module will present a number of strategies you can use to more effectively communicate with someone who has dementia.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Respond to the reality of the person with dementia with a calming and reassuring approach.

  • Describe how to most effectively communicate with someone who has dementia.


Module Length: 26 Minutes

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Dementia and Life Story Work- Audio Module

About this module:

Life story work is one of the most integral parts of good quality care for someone with dementia. If we are going to communicate with people with dementia, we need to see them as whole people with a history that affects their present, with likes and dislikes, desires, and fears. This module will help you to understand the benefits of getting to know someone’s past in order to better support that person today.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Understand the benefits of and know how to best support the development of the individual’s life story.


Module Length: 25 Minutes

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Dementia and Life Story Work- Audio Module

About this module:

Life story work is one of the most integral parts of good quality care for someone with dementia. If we are going to communicate with people with dementia, we need to see them as whole people with a history that affects their present, with likes and dislikes, desires, and fears. This module will help you to understand the benefits of getting to know someone’s past in order to better support that person today.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Understand the benefits of and know how to best support the development of the individual’s life story.


Module Length: 25 Minutes

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Dementia and Pain- Audio Module

About this module:

As we get older, we all begin to experience increased levels of pain. For people with dementia, there are a number of factors that mean their pain often goes undiagnosed and so they do not receive the necessary pain relief. In this module, we will help you to be able to better recognize and manage the pain that people experience.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Recognize and manage pain experienced by people with dementia


Module Length: 22 Minutes

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Dementia and Pain- Audio Module

About this module:

As we get older, we all begin to experience increased levels of pain. For people with dementia, there are a number of factors that mean their pain often goes undiagnosed and so they do not receive the necessary pain relief. In this module, we will help you to be able to better recognize and manage the pain that people experience.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Recognize and manage pain experienced by people with dementia


Module Length: 22 Minutes

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Dementia and the Physical Environment- Audio Module

About this module:

As dementia develops people become much more dependent on the structure of the environment in order to cope. This module presents a wide range of practical strategies to support the physical environment of a person with dementia.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Apply a wide range of practical strategies that will support the environment of a person with dementia.


Module Length: 39 Minutes

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Dementia and the Physical Environment- Audio Module

About this module:

As dementia develops people become much more dependent on the structure of the environment in order to cope. This module presents a wide range of practical strategies to support the physical environment of a person with dementia.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Apply a wide range of practical strategies that will support the environment of a person with dementia.


Module Length: 39 Minutes

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Dementia Explained- Audio Module

About this module:

The good news is that the people with intellectual disabilities are living longer, but this also means they are developing all the conditions of older age. It is therefore very important to understand what dementia is, how it affects people with intellectual disabilities, and the support that people need.

This module includes video presentations from Diana Kerr.

On successful completion of this module, you will be able to:


  • Explain what the term dementia means.

  • Describe the different types of dementia.
  • Understand how dementia affects people with intellectual disabilities.
  • Describe the changes in the brain that a person with dementia experiences and how these changes impact their reality.
  • Identify the early signs of dementia.
  • Explain the importance of diagnosis.


Module Length: 65 Minutes

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Dementia Explained- Audio Module

About this module:

The good news is that the people with intellectual disabilities are living longer, but this also means they are developing all the conditions of older age. It is therefore very important to understand what dementia is, how it affects people with intellectual disabilities, and the support that people need.

This module includes video presentations from Diana Kerr.

On successful completion of this module, you will be able to:


  • Explain what the term dementia means.

  • Describe the different types of dementia.
  • Understand how dementia affects people with intellectual disabilities.
  • Describe the changes in the brain that a person with dementia experiences and how these changes impact their reality.
  • Identify the early signs of dementia.
  • Explain the importance of diagnosis.


Module Length: 65 Minutes

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Dementia Strategies- Audio Module

About this module:

Dementia causes people to lose skills and abilities they once had. What people are not losing, however, are their feelings and emotions. So let's think about how we can make this part of people's life enjoyable and stress free. This module is packed full of easy to use and practical strategies that will help you be able to better support people with dementia.

This module features presentations from Diana Kerr and scenario-based excerpts provided by the Joseph Rowntree Foundation.

On successful completion of this module, you will be able to:


  • Respond to the reality of the person with dementia with a calming and reassuring approach.

  • Understand the benefits of and know how to best support the development of the individual’s life story.
  • Describe how to most effectively communicate with someone who has dementia.
  • Apply a wide range of practical strategies that will support the environment of a person with dementia.
  • Recognize and manage pain.


Module Length: 95 Minutes

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Dementia Strategies- Audio Module

About this module:

Dementia causes people to lose skills and abilities they once had. What people are not losing, however, are their feelings and emotions. So let's think about how we can make this part of people's life enjoyable and stress free. This module is packed full of easy to use and practical strategies that will help you be able to better support people with dementia.

This module features presentations from Diana Kerr and scenario-based excerpts provided by the Joseph Rowntree Foundation.

On successful completion of this module, you will be able to:


  • Respond to the reality of the person with dementia with a calming and reassuring approach.

  • Understand the benefits of and know how to best support the development of the individual’s life story.
  • Describe how to most effectively communicate with someone who has dementia.
  • Apply a wide range of practical strategies that will support the environment of a person with dementia.
  • Recognize and manage pain.


Module Length: 95 Minutes

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Dementia, An Introduction- Audio Module

About this module:

The people we support are living longer. This also means they are developing all the conditions of older age. This module will introduce dementia and explain how it impacts the people you support. 

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Explain what the term dementia means.

  • Describe the different types of dementia.
  • Understand how dementia affects people.
  • Describe the changes in the brain that a person with dementia experiences and how these changes impact their reality.


Module Length: 38 Minutes

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Dementia, An Introduction- Audio Module

About this module:

The people we support are living longer. This also means they are developing all the conditions of older age. This module will introduce dementia and explain how it impacts the people you support. 

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Explain what the term dementia means.

  • Describe the different types of dementia.
  • Understand how dementia affects people.
  • Describe the changes in the brain that a person with dementia experiences and how these changes impact their reality.


Module Length: 38 Minutes

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Dementia, Early Signs and Diagnosis- Audio Module

About this module:

This module will help you to be able to identify the early signs of dementia and explain the importance of diagnosis.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Identify the early signs of dementia.

  • Explain the importance of diagnosing dementia.


Module Length: 25 Minutes

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Dementia, Early Signs and Diagnosis- Audio Module

About this module:

This module will help you to be able to identify the early signs of dementia and explain the importance of diagnosis.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Identify the early signs of dementia.

  • Explain the importance of diagnosing dementia.


Module Length: 25 Minutes

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Difficult Families- Audio Module

About this module:

This module is a celebration of families and what we can learn from them. The moving and thoughtful words of the families who made this module will help you to learn from the experience and understand the perspectives of the families that you work with.

 

This module features presentations from Maria Hodermarska, Clara Berg, Diana McCourt, Janis Swindlehurst, and Evelyn Perez.

 

On successful completion of this module, you will be able to:

 

  • Understand that there is no such thing as a difficult family.

 

  • Understand the perspectives and experiences of families.

 

  • Explain the impact of stress on families.

 

  • Understand and help to alleviate the difficulties that families may have as they transition into services.

 

  • Help the people you support when there is a family illness or death.

 

  • Improve how you communicate with families.

  • Understand that there is no such thing as a difficult family.

  • Understand the perspectives and experiences of families.
  • Explain the impact of stress on families.
  • Understand and help to alleviate the difficulties that families may have as they transition into services.
  • Help the people you support when there is a family illness or death.
  • Improve how you communicate with families.


Module Length: 110 Minutes

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Difficult Families- Audio Module

About this module:

This module is a celebration of families and what we can learn from them. The moving and thoughtful words of the families who made this module will help you to learn from the experience and understand the perspectives of the families that you work with.

 

This module features presentations from Maria Hodermarska, Clara Berg, Diana McCourt, Janis Swindlehurst, and Evelyn Perez.

 

On successful completion of this module, you will be able to:

 

  • Understand that there is no such thing as a difficult family.

 

  • Understand the perspectives and experiences of families.

 

  • Explain the impact of stress on families.

 

  • Understand and help to alleviate the difficulties that families may have as they transition into services.

 

  • Help the people you support when there is a family illness or death.

 

  • Improve how you communicate with families.

  • Understand that there is no such thing as a difficult family.

  • Understand the perspectives and experiences of families.
  • Explain the impact of stress on families.
  • Understand and help to alleviate the difficulties that families may have as they transition into services.
  • Help the people you support when there is a family illness or death.
  • Improve how you communicate with families.


Module Length: 110 Minutes

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Diversity and Disability- Audio Module

About this module:

This module emphasizes the true mission of our service, which is equal support, equal care, and equal respect. Dave also brings awareness to the often-overlooked understanding that disability is itself a type of diversity. This module will help you to recognize that every person is unique and to respect each person’s differences.

This module features presentations from Dave Hingsburger, Karyn Harvey, and Roger Ramsukh.

 

On successful completion of this module, you will be able to:


  • Support people with equal support, equal care and equal respect.

  • Recognize that every person is unique and respect each person’s differences.
  • Understand the ignorance and prejudice that comes from the societal myths about disability.
  • Understand how you’re presence in the community shapes the understanding, respect, and value the general public has for the people you support.


Module Length: 28 Minutes

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Diversity and Disability- Audio Module

About this module:

This module emphasizes the true mission of our service, which is equal support, equal care, and equal respect. Dave also brings awareness to the often-overlooked understanding that disability is itself a type of diversity. This module will help you to recognize that every person is unique and to respect each person’s differences.

This module features presentations from Dave Hingsburger, Karyn Harvey, and Roger Ramsukh.

 

On successful completion of this module, you will be able to:


  • Support people with equal support, equal care and equal respect.

  • Recognize that every person is unique and respect each person’s differences.
  • Understand the ignorance and prejudice that comes from the societal myths about disability.
  • Understand how you’re presence in the community shapes the understanding, respect, and value the general public has for the people you support.


Module Length: 28 Minutes

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Diversity and Women- Audio Module

About this module:

This module explains how women with disabilities are often overlooked and unrepresented. Karyn Harvey shares stories of courageous women with disabilities who have fought hard to find their voice.

This module features presentations from Karyn Harvey.

On successful completion of this module, you will be able to:


  • Help people to define who they are, how they lead their lives and what they need to be safe.

  • Explain how women with disabilities are often overlooked and unrepresented.
  • Understand and give examples of courageous woman with disabilities that have had to fight hard to find their voice.
  • Appreciate the importance of women in finding the strength to speak out, assert themselves and ultimately change their situation.


Module Length: 25 Minutes

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Diversity and Women- Audio Module

About this module:

This module explains how women with disabilities are often overlooked and unrepresented. Karyn Harvey shares stories of courageous women with disabilities who have fought hard to find their voice.

This module features presentations from Karyn Harvey.

On successful completion of this module, you will be able to:


  • Help people to define who they are, how they lead their lives and what they need to be safe.

  • Explain how women with disabilities are often overlooked and unrepresented.
  • Understand and give examples of courageous woman with disabilities that have had to fight hard to find their voice.
  • Appreciate the importance of women in finding the strength to speak out, assert themselves and ultimately change their situation.


Module Length: 25 Minutes

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Diversity, Sexuality and Gender- Audio Module

About this module:

This module utilizes two stories to emphasize the importance of supporting people with respect and dignity, regardless of your own personal opinions and beliefs about their sexuality and/or gender identity.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the difference between your opinions, your beliefs and your responsibilities.

  • Realize that all people have the right to feel safe at work.
  • Understand that no on has the right to tell anyone how they should think or what they should believe.


Module Length: 20 Minutes

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Diversity, Sexuality and Gender- Audio Module

About this module:

This module utilizes two stories to emphasize the importance of supporting people with respect and dignity, regardless of your own personal opinions and beliefs about their sexuality and/or gender identity.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the difference between your opinions, your beliefs and your responsibilities.

  • Realize that all people have the right to feel safe at work.
  • Understand that no on has the right to tell anyone how they should think or what they should believe.


Module Length: 20 Minutes

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Diversity- Audio Module

About this module:

To recognize that every person is unique and to respect each person’s differences define diversity and the mission of this module. Co written by Charles Archer, Karyn Harvey, Roger Ramsukh and Dave Hingsburger this module features four very different perspectives on diversity. These perspectives will in turn explore how you can allow people to define who they are, how they lead their lives, what they need to be safe, and how your support can lead them to reach their potential in all that they do.

This module was written by and features presentations from Charles Archer, Karyn Harvey, Dave Hingsburger, and Roger Ramsukh.

On successful completion of this module, you will be able to:


  • Provide equal support, equal care and equal respect.

  • Understand the difference between your opinions, your beliefs and your responsibilities.
  • Help people to define who they are, how they lead their lives and what they need to be safe.
  • Describe tips and strategies to manage personal attacks and discrimination.
  • Explain what you need to do to be self-reflective and self-aware.


Module Length: 110 Minutes

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Diversity- Audio Module

About this module:

To recognize that every person is unique and to respect each person’s differences define diversity and the mission of this module. Co written by Charles Archer, Karyn Harvey, Roger Ramsukh and Dave Hingsburger this module features four very different perspectives on diversity. These perspectives will in turn explore how you can allow people to define who they are, how they lead their lives, what they need to be safe, and how your support can lead them to reach their potential in all that they do.

This module was written by and features presentations from Charles Archer, Karyn Harvey, Dave Hingsburger, and Roger Ramsukh.

On successful completion of this module, you will be able to:


  • Provide equal support, equal care and equal respect.

  • Understand the difference between your opinions, your beliefs and your responsibilities.
  • Help people to define who they are, how they lead their lives and what they need to be safe.
  • Describe tips and strategies to manage personal attacks and discrimination.
  • Explain what you need to do to be self-reflective and self-aware.


Module Length: 110 Minutes

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Do The Write Thing- Audio Module

About this module:

Behind every word we write, there is a person. But paperwork is loathed by almost every support professional in the field of human services. What if we could change the way we document? Join us as we make paperwork become people work.

John Raffaele is passionate about documentation. John starts the module by detailing the basics of creating professionally produced and meaningful documentation. John goes on to introduce the person-centered approach of writing with people instead of for them.

This module includes presentations from John Raffaele, Janice Bartley, and Kathie Snow.

On successful completion of this module, you will be able to:


  • Appreciate documentation as a competency and a skill.

  • Explain what constitutes unprofessional documentation.
  • Understand the importance of and be able to apply practical strategies to ensure legible, accurate, respectful, concise, confidential, and meaningful documentation.
  • Explain why paperwork is people work.
  • Describe and apply the concept and process of documenting with people, known as partnership documentation.


Module Length: 60 Minutes

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Do The Write Thing- Audio Module

About this module:

Behind every word we write, there is a person. But paperwork is loathed by almost every support professional in the field of human services. What if we could change the way we document? Join us as we make paperwork become people work.

John Raffaele is passionate about documentation. John starts the module by detailing the basics of creating professionally produced and meaningful documentation. John goes on to introduce the person-centered approach of writing with people instead of for them.

This module includes presentations from John Raffaele, Janice Bartley, and Kathie Snow.

On successful completion of this module, you will be able to:


  • Appreciate documentation as a competency and a skill.

  • Explain what constitutes unprofessional documentation.
  • Understand the importance of and be able to apply practical strategies to ensure legible, accurate, respectful, concise, confidential, and meaningful documentation.
  • Explain why paperwork is people work.
  • Describe and apply the concept and process of documenting with people, known as partnership documentation.


Module Length: 60 Minutes

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Employment- Audio Module

About this module:

Paid employment is simply not given the priority that it deserves. This module aims to inspire change. The module begins by providing some background to the historical and present day barriers to employment, before reviewing in some detail the importance of employment.

The core of this module details the common best practice supports that can be offered to help people to prepare for employment. The remainder of the module then divides its attention between examining both the supported and customized approaches to employment.

This module includes video presentations from Beth Mount, Fredda Rosen, Katrina Reese, Steve Dymond, Sean Vecchione, Rachel Pollock, Jack Pearpoint, Lynda Kahn, Marc Tumeinski, Brad Goldman, and Aimee Althoff.

On successful completion of this module, you will be able to:


  • Understand the importance and purpose of employment.

  • Detail how the discovery and planning processes work.
  • Explain the importance of incorporating the support of family members and the person's circle of friends.
  • Describe the potential barriers to paid work.
  • Identify why there may be low expectations.
  • Define both supported and customized employment and describe who they best suit and why.
  • Describe how customized employment matches people's skills and interests with the employers unmet needs.
  • Explain the importance of paid work and when unpaid work can be helpful.
  • Detail the role and responsibilities of the job coach to help find, acquire and maintain employment.


Module Length: 150 Minutes

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Employment- Audio Module

About this module:

Paid employment is simply not given the priority that it deserves. This module aims to inspire change. The module begins by providing some background to the historical and present day barriers to employment, before reviewing in some detail the importance of employment.

The core of this module details the common best practice supports that can be offered to help people to prepare for employment. The remainder of the module then divides its attention between examining both the supported and customized approaches to employment.

This module includes video presentations from Beth Mount, Fredda Rosen, Katrina Reese, Steve Dymond, Sean Vecchione, Rachel Pollock, Jack Pearpoint, Lynda Kahn, Marc Tumeinski, Brad Goldman, and Aimee Althoff.

On successful completion of this module, you will be able to:


  • Understand the importance and purpose of employment.

  • Detail how the discovery and planning processes work.
  • Explain the importance of incorporating the support of family members and the person's circle of friends.
  • Describe the potential barriers to paid work.
  • Identify why there may be low expectations.
  • Define both supported and customized employment and describe who they best suit and why.
  • Describe how customized employment matches people's skills and interests with the employers unmet needs.
  • Explain the importance of paid work and when unpaid work can be helpful.
  • Detail the role and responsibilities of the job coach to help find, acquire and maintain employment.


Module Length: 150 Minutes

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FASD and Daily Routines- Audio Module

About this module:

Routines and patterns can help people with Fetal Alcohol Spectrum Disorder (FASD) make sense of their days and weeks and be successful. Each person who interacts with the person with FASD should follow routines in order to decrease the potential for confusion and frustration. In this module we will review some general actions to support someone who has FASD in the routines of daily life.

This module features presentations from Elizabeth McWilliam and Marsha Wilson.

 

On successful completion of this module, you will be able to:


  • Describe and understand how to successfully support people who have FASD with their daily routines.

  • Understand a range of accommodations that may make it easier for the person you support to manage with their daily routine.


Module Length: 31 Minutes

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FASD and Daily Routines- Audio Module

About this module:

Routines and patterns can help people with Fetal Alcohol Spectrum Disorder (FASD) make sense of their days and weeks and be successful. Each person who interacts with the person with FASD should follow routines in order to decrease the potential for confusion and frustration. In this module we will review some general actions to support someone who has FASD in the routines of daily life.

This module features presentations from Elizabeth McWilliam and Marsha Wilson.

 

On successful completion of this module, you will be able to:


  • Describe and understand how to successfully support people who have FASD with their daily routines.

  • Understand a range of accommodations that may make it easier for the person you support to manage with their daily routine.


Module Length: 31 Minutes

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FASD Explained- Audio Module

About this module:

Historically many people with Fetal Alcohol Spectrum Disorder (FASD) have not been understood or properly supported. This module will provide you with information so that you can understand FASD and how it may affect the people you support.

This module features presentations from Christine Lilley and Myles Himmelreich.

 

On successful completion of this module, you will be able to:


  • Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.

  • Understand the differences and difficulties that people with FASD experience.


Module Length: 27 Minutes

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FASD Explained- Audio Module

About this module:

Historically many people with Fetal Alcohol Spectrum Disorder (FASD) have not been understood or properly supported. This module will provide you with information so that you can understand FASD and how it may affect the people you support.

This module features presentations from Christine Lilley and Myles Himmelreich.

 

On successful completion of this module, you will be able to:


  • Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.

  • Understand the differences and difficulties that people with FASD experience.


Module Length: 27 Minutes

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FASD Lessons Learned- Audio Module

About this module:

This module presents some important lessons that have been learned from people living with Fetal Alcohol Spectrum Disorder (FASD), their families, friends and supporters.

This module features presentations from Myles Himmelreich, Elizabeth McWilliams and Marsha Wilson.

 

On successful completion of this module, you will be able to:


  • Explain what successful support means for people with Fetal Alcohol Spectrum Disorder (FASD).


Module Length: 35 Minutes

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FASD Lessons Learned- Audio Module

About this module:

This module presents some important lessons that have been learned from people living with Fetal Alcohol Spectrum Disorder (FASD), their families, friends and supporters.

This module features presentations from Myles Himmelreich, Elizabeth McWilliams and Marsha Wilson.

 

On successful completion of this module, you will be able to:


  • Explain what successful support means for people with Fetal Alcohol Spectrum Disorder (FASD).


Module Length: 35 Minutes

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FASD Support Strategies- Audio Module

About this module:

This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with Fetal Alcohol Spectrum Disorder (FASD).

This module features presentations from Myles Himmelreich, Christine Lilley and Elizabeth McWilliams.

 

On successful completion of this module, you will be able to:


  • Describe and implement a wide range of practical approaches to successfully support people who have FASD.


Module Length: 22 Minutes

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FASD Support Strategies- Audio Module

About this module:

This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with Fetal Alcohol Spectrum Disorder (FASD).

This module features presentations from Myles Himmelreich, Christine Lilley and Elizabeth McWilliams.

 

On successful completion of this module, you will be able to:


  • Describe and implement a wide range of practical approaches to successfully support people who have FASD.


Module Length: 22 Minutes

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FASD Supporting Success!- Audio Module

About this module:

Historically many people with Fetal Alcohol Spectrum Disorder, also known as FASD, have not been understood or properly supported. This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with FASD.

This module includes presentations from Marsha Wilson, Myles Himmelreich, Christine Lilley, and Elizabeth McWilliams Hewitt.


On successful completion of this module, you will be able to:


  • Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.

  • Understand the differences and difficulties that people with FASD experience.
  • Describe a wide range of practical approaches and strategies to successfully support people who have FASD.


Module Length: 105 Minutes

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FASD Supporting Success!- Audio Module

About this module:

Historically many people with Fetal Alcohol Spectrum Disorder, also known as FASD, have not been understood or properly supported. This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with FASD.

This module includes presentations from Marsha Wilson, Myles Himmelreich, Christine Lilley, and Elizabeth McWilliams Hewitt.


On successful completion of this module, you will be able to:


  • Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.

  • Understand the differences and difficulties that people with FASD experience.
  • Describe a wide range of practical approaches and strategies to successfully support people who have FASD.


Module Length: 105 Minutes

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Finding and Building Community- Audio Module

About this module:

This module will help you to understand the many ways to find out who are the people, where are the places, and what happens in your community.

This module will help you to explain how you can use your interests and the things you are good at to give back to and build your place in your community.

On successful completion of this module, you will be able to:


  • Understand the many ways to find out who are the people, where are the places, and what happens in your community.

  • Explain how you can use your interests and the things you are good at to give back to and build your place in your community.


Module Length: 35 Minutes

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Finding and Building Community- Audio Module

About this module:

This module will help you to understand the many ways to find out who are the people, where are the places, and what happens in your community.

This module will help you to explain how you can use your interests and the things you are good at to give back to and build your place in your community.

On successful completion of this module, you will be able to:


  • Understand the many ways to find out who are the people, where are the places, and what happens in your community.

  • Explain how you can use your interests and the things you are good at to give back to and build your place in your community.


Module Length: 35 Minutes

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Finding and Building Friendships- Audio Module

About this module:

Loneliness may be a consequence of a lack of opportunities and skills to learn how to be a social being. This module introduces some approaches and strategies you can use to help people find and build friendships.

This module features presentations from Beth Mount, Jack Pearpoint and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define and explain the importance of friendships.

  • Describe a range of approaches and strategies that can help people find and build friendships and community.


Module Length: 27 Minutes

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Finding and Building Friendships- Audio Module

About this module:

Loneliness may be a consequence of a lack of opportunities and skills to learn how to be a social being. This module introduces some approaches and strategies you can use to help people find and build friendships.

This module features presentations from Beth Mount, Jack Pearpoint and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define and explain the importance of friendships.

  • Describe a range of approaches and strategies that can help people find and build friendships and community.


Module Length: 27 Minutes

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Five More Things You Can Do- Audio Module

About this module:

David Pitonyak is back with another five things you can do to support someone who has behavior that is challenging.

When the person you support is going through a difficult time friendships, a positive identity, fairness and fun are commonly neglected. Using a series of memorable short stories David will help you to learn why these principles are so important and what you can do to develop them.

This module is written by and features presentations from David Pitonyak.

On successful completion of this module, you will be able to:


  • Understand the importance of relationships, contribution, and goal setting.

  • Explain how you can help people develop a positive identity.
  • Describe how you can support relationships based on choice and fairness.
  • Explain the importance of and describe how you can help people have more fun in their lives.
  • Understand the importance of supporting the development of a good relationship with the person’s primary care doctor.


Module Length: 75 Minutes

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Five More Things You Can Do- Audio Module

About this module:

David Pitonyak is back with another five things you can do to support someone who has behavior that is challenging.

When the person you support is going through a difficult time friendships, a positive identity, fairness and fun are commonly neglected. Using a series of memorable short stories David will help you to learn why these principles are so important and what you can do to develop them.

This module is written by and features presentations from David Pitonyak.

On successful completion of this module, you will be able to:


  • Understand the importance of relationships, contribution, and goal setting.

  • Explain how you can help people develop a positive identity.
  • Describe how you can support relationships based on choice and fairness.
  • Explain the importance of and describe how you can help people have more fun in their lives.
  • Understand the importance of supporting the development of a good relationship with the person’s primary care doctor.


Module Length: 75 Minutes

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Five Things You Can Do- Audio Module

About this module:

"Five Things You Can Do," is a list of things you can think about and do when you are supporting a person whose behavior is troubling you. This is not a list of "quick fix" strategies for stopping unwanted behavior. It is a list of ideas for uncovering the real things that a person might need so that you can be more supportive.

This module includes video presentations from David Pitonyak and Peter Leidy.

On successful completion of this module, you will be able to:


  • Explain the importance of getting to know the person.

  • Understand that all behavior is meaningful.
  • Describe the need for people to have a support plan.
  • Consider your own support needs.
  • Explain why we should always assume competence.


Module Length: 60 Minutes

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Five Things You Can Do- Audio Module

About this module:

"Five Things You Can Do," is a list of things you can think about and do when you are supporting a person whose behavior is troubling you. This is not a list of "quick fix" strategies for stopping unwanted behavior. It is a list of ideas for uncovering the real things that a person might need so that you can be more supportive.

This module includes video presentations from David Pitonyak and Peter Leidy.

On successful completion of this module, you will be able to:


  • Explain the importance of getting to know the person.

  • Understand that all behavior is meaningful.
  • Describe the need for people to have a support plan.
  • Consider your own support needs.
  • Explain why we should always assume competence.


Module Length: 60 Minutes

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Five Valued Experiences- Audio Module

About this module:

This module explores John O'Brien's five valued experiences and how they can help the people you support to achieve a good and meaningful life.

This module features presentations from Beth Mount, Marc Tumeinski and Lynda Kahn.

 

On successful completion of this module, you will be able to:


  • Define John O'Brien's five valued experiences

  • Explain how the five valued experiences can support a good and meaningful life.


Module Length: 35 Minutes

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Five Valued Experiences- Audio Module

About this module:

This module explores John O'Brien's five valued experiences and how they can help the people you support to achieve a good and meaningful life.

This module features presentations from Beth Mount, Marc Tumeinski and Lynda Kahn.

 

On successful completion of this module, you will be able to:


  • Define John O'Brien's five valued experiences

  • Explain how the five valued experiences can support a good and meaningful life.


Module Length: 35 Minutes

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Friendship Challenges- Audio Module

About this module:

This module explores some of the challenges you will experience when helping people to maintain friendships.  This module goes on to give you some strategies to work through these challenges.

This module features presentations from Dave Hasbury and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Detail the potential challenges that you may face when helping people to find friendships

  • Explain how you can help the people you support to tackle negative and discriminatory attitudes


Module Length: 32 Minutes

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Friendship Challenges- Audio Module

About this module:

This module explores some of the challenges you will experience when helping people to maintain friendships.  This module goes on to give you some strategies to work through these challenges.

This module features presentations from Dave Hasbury and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Detail the potential challenges that you may face when helping people to find friendships

  • Explain how you can help the people you support to tackle negative and discriminatory attitudes


Module Length: 32 Minutes

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Helping Families Transition- Audio Module

About this module:

Transitions of any kind can be difficult. As the people you support transition into paid services it can be an especially difficult time for family members. This module will introduce some strategies you can use to help people transition more easily.

This module features presentations from Clara Berg, Evelyn Perez and Janis Swindlehurst.

 

On successful completion of this module, you will be able to:


  • Understand the difficulties that families may have as they transition into services.

  • Learn how to work together with families to alleviate the difficulties they may experience as they begin to use services.


Module Length: 23 Minutes

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Helping Families Transition- Audio Module

About this module:

Transitions of any kind can be difficult. As the people you support transition into paid services it can be an especially difficult time for family members. This module will introduce some strategies you can use to help people transition more easily.

This module features presentations from Clara Berg, Evelyn Perez and Janis Swindlehurst.

 

On successful completion of this module, you will be able to:


  • Understand the difficulties that families may have as they transition into services.

  • Learn how to work together with families to alleviate the difficulties they may experience as they begin to use services.


Module Length: 23 Minutes

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Helping People Be in Control- Audio Module

About this module:

How can we help people to be in control of their lives? This module introduces a range of practical approaches and strategies that you can use to help people to be in control.

This module features presentations from Simon Duffy, Steve Dymond, Lynda Kahn and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how you can help people to make good decisions.

  • Implement practical strategies for helping the people you support stay in control while remaining safe.
  • Help the people you support the learn self-advocacy as a powerful way of taking control of their life.


Module Length: 29 Minutes

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Helping People Be in Control- Audio Module

About this module:

How can we help people to be in control of their lives? This module introduces a range of practical approaches and strategies that you can use to help people to be in control.

This module features presentations from Simon Duffy, Steve Dymond, Lynda Kahn and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how you can help people to make good decisions.

  • Implement practical strategies for helping the people you support stay in control while remaining safe.
  • Help the people you support the learn self-advocacy as a powerful way of taking control of their life.


Module Length: 29 Minutes

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Improving Communication With Families- Audio Module

About this module:

It is important to develop strong and positive relationships with the families of the people you support. In difficult times, it is important that the staff and family feel like partners and not adversaries. Good communication is essential to make a positive experience for everyone involved. This module will address some key issues and offer strategies that you can implement to help improve communication with families.

This module features presentations from Janis Swindlehurst, Maria Hodermarska and Clara Berg.

 

On successful completion of this module, you will be able to:


  • Understand the importance of communication in developing a positive and trusting relationship with families of the people you support.

  • Learn different strategies to improve how you communicate with families.


Module Length: 27 Minutes

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Improving Communication With Families- Audio Module

About this module:

It is important to develop strong and positive relationships with the families of the people you support. In difficult times, it is important that the staff and family feel like partners and not adversaries. Good communication is essential to make a positive experience for everyone involved. This module will address some key issues and offer strategies that you can implement to help improve communication with families.

This module features presentations from Janis Swindlehurst, Maria Hodermarska and Clara Berg.

 

On successful completion of this module, you will be able to:


  • Understand the importance of communication in developing a positive and trusting relationship with families of the people you support.

  • Learn different strategies to improve how you communicate with families.


Module Length: 27 Minutes

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Introduction To Your Role- Audio Module

About this module:

This module offers a succinct introduction to the role of the support staff person, and therefore is a great starting place for new employees and people who are new to the field.

This module includes video presentations from Lynda Kahn, Gary Kent, Sam Sly, Dave Hingsburger, David Hasbury, Simon Haywood, Marc Tumeinski, Beth Mount, Bernard Carabello, Simon Duffy, and Margaret Cushen.

On successful completion of this module, you will be able to:


  • Define and describe a developmental disability and its causes.

  • Describe other commonly associated conditions.
  • Explain how a developmental disability can impact the person's life.
  • Describe a range of experiences that impact the person's life including segregation, congregation, negative perception and treatment, social devaluation, loneliness, poor health, poverty, and abuse.
  • Explain the importance of the person's history and the involvement of their family.
  • Define John O'Brien's five valued experiences and explain how they can support a good and meaningful life.
  • Using the Code of Ethics developed by the National Alliance of Direct Support Professionals you will be able to explain the purpose of the following concepts and how they refer to your role:
  • Person-centered support
  • Promoting physical and emotional well-being
  • Integrity and responsibility
  • Confidentiality
  • Respect
  • Justice, fairness and equity
  • Relationships
  • Self determination


Module Length: 162 Minutes

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Introduction To Your Role- Audio Module

About this module:

This module offers a succinct introduction to the role of the support staff person, and therefore is a great starting place for new employees and people who are new to the field.

This module includes video presentations from Lynda Kahn, Gary Kent, Sam Sly, Dave Hingsburger, David Hasbury, Simon Haywood, Marc Tumeinski, Beth Mount, Bernard Carabello, Simon Duffy, and Margaret Cushen.

On successful completion of this module, you will be able to:


  • Define and describe a developmental disability and its causes.

  • Describe other commonly associated conditions.
  • Explain how a developmental disability can impact the person's life.
  • Describe a range of experiences that impact the person's life including segregation, congregation, negative perception and treatment, social devaluation, loneliness, poor health, poverty, and abuse.
  • Explain the importance of the person's history and the involvement of their family.
  • Define John O'Brien's five valued experiences and explain how they can support a good and meaningful life.
  • Using the Code of Ethics developed by the National Alliance of Direct Support Professionals you will be able to explain the purpose of the following concepts and how they refer to your role:
  • Person-centered support
  • Promoting physical and emotional well-being
  • Integrity and responsibility
  • Confidentiality
  • Respect
  • Justice, fairness and equity
  • Relationships
  • Self determination


Module Length: 162 Minutes

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Jumping Into The Chaos Of Things- Audio Module

About this module:

David Pitonyak has a way of understanding and communicating the needs of people with challenging behavior that is profoundly straightforward. This module offers a unique compilation of tips gleaned from David's library of adventure books (most particularly, Sebastian Junger's The Perfect Storm). Often people with challenging behavior are overboard, drowning, terrified, and we barely seem to notice.

 

module features presentations from David Pitonyak, Beth Mount, and Doreen Kelly.

 

On successful completion of this module, learners will be able to

 

  • Understand the ways in which we change physiologically and psychologically in the face of threat.

 

  • Understand why remaining calm and clear of purpose is critical to the well-being of a person in crisis.

 

  • Contribute to a crisis support plan based on the unique needs of the individual served.

 

  • Understand the importance of a support plan for the person's supporters based on their unique needs.

  • Understand the ways in which we change physiologically and psychologically in the face of threat.

  • Understand why remaining calm and clear of purpose is critical to the well-being of a person in crisis.
  • Contribute to a crisis support plan based on the unique needs of the individual served.
  • Understand the importance of a support plan for the person's supporters based on their unique needs.


Module Length: 93 Minutes

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Jumping Into The Chaos Of Things- Audio Module

About this module:

David Pitonyak has a way of understanding and communicating the needs of people with challenging behavior that is profoundly straightforward. This module offers a unique compilation of tips gleaned from David's library of adventure books (most particularly, Sebastian Junger's The Perfect Storm). Often people with challenging behavior are overboard, drowning, terrified, and we barely seem to notice.

 

module features presentations from David Pitonyak, Beth Mount, and Doreen Kelly.

 

On successful completion of this module, learners will be able to

 

  • Understand the ways in which we change physiologically and psychologically in the face of threat.

 

  • Understand why remaining calm and clear of purpose is critical to the well-being of a person in crisis.

 

  • Contribute to a crisis support plan based on the unique needs of the individual served.

 

  • Understand the importance of a support plan for the person's supporters based on their unique needs.

  • Understand the ways in which we change physiologically and psychologically in the face of threat.

  • Understand why remaining calm and clear of purpose is critical to the well-being of a person in crisis.
  • Contribute to a crisis support plan based on the unique needs of the individual served.
  • Understand the importance of a support plan for the person's supporters based on their unique needs.


Module Length: 93 Minutes

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Maintaining Friendships- Audio Module

About this module:

True friends are hard to find, so in order to have a good friend, you need to be a good friend! It takes time and dedication on both sides to keep friendship going. This module will explain how you can help people to maintain friendships.

This module features presentations from Joseph Macbeth and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how people can maintain the friendships they have in their lives.

  • Understand the importance of reciprocity in building and maintaining friendships.


Module Length: 37 Minutes

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Maintaining Friendships- Audio Module

About this module:

True friends are hard to find, so in order to have a good friend, you need to be a good friend! It takes time and dedication on both sides to keep friendship going. This module will explain how you can help people to maintain friendships.

This module features presentations from Joseph Macbeth and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how people can maintain the friendships they have in their lives.

  • Understand the importance of reciprocity in building and maintaining friendships.


Module Length: 37 Minutes

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Make Paperwork Personal- Audio Module

About this module:

This module will help you to appreciate paperwork by focusing on the person. Behind every word you write there is a person. Join us as we stop doing paperwork and start doing people work.

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:


  • Explain why paperwork is people work.

  • Focus on the person instead of just the documentation.


Module Length: 18 Minutes

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Make Paperwork Personal- Audio Module

About this module:

This module will help you to appreciate paperwork by focusing on the person. Behind every word you write there is a person. Join us as we stop doing paperwork and start doing people work.

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:


  • Explain why paperwork is people work.

  • Focus on the person instead of just the documentation.


Module Length: 18 Minutes

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Me and Mine- Audio Module

About this module:

Dave Hingsburger will change the way you think about your work and the way that you support people. 'Me and Mine' explores the importance of self and the need to help the people you support to develop a stronger sense of self.

Why do the people you support try to please you? How do you control these people? How can you help people to build and defend their sense of self? All of these questions and many more will be explored and answered in this enlightening and groundbreaking module.

This module features presentations from Dave Hingsburger, John Raffaele, and Joseph Macbeth.

On successful completion of this module, you will be able to:


  • Explain why 'me and mine' is the most important boundary.

  • Understand the importance of self and the difficulties and challenges that the people you support may have in developing a strong sense of self.
  • Understand the power that your role provides to you, and the potential implications of that power.
  • Describe how easily "self" can be violated.
  • Implement practical everyday approaches that will help the people you support to develop an authentic voice and a stronger sense of self.


Module Length: 93 Minutes

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Me and Mine- Audio Module

About this module:

Dave Hingsburger will change the way you think about your work and the way that you support people. 'Me and Mine' explores the importance of self and the need to help the people you support to develop a stronger sense of self.

Why do the people you support try to please you? How do you control these people? How can you help people to build and defend their sense of self? All of these questions and many more will be explored and answered in this enlightening and groundbreaking module.

This module features presentations from Dave Hingsburger, John Raffaele, and Joseph Macbeth.

On successful completion of this module, you will be able to:


  • Explain why 'me and mine' is the most important boundary.

  • Understand the importance of self and the difficulties and challenges that the people you support may have in developing a strong sense of self.
  • Understand the power that your role provides to you, and the potential implications of that power.
  • Describe how easily "self" can be violated.
  • Implement practical everyday approaches that will help the people you support to develop an authentic voice and a stronger sense of self.


Module Length: 93 Minutes

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Moving Beyond Difficult Behavior- Audio Module

About this module:

When people have difficult behavior they often develop identities as "problem people." If enough people begin to think of the person as a "problem," he or she will begin to believe it too. We all need to be needed. This module introduces some approaches and strategies you can use to help people to move beyond difficult behavior.

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:


  • Understand the behavior that people exhibit.

  • Explain how you can help people develop a positive identity.
  • Explain some things you can do to help people to have more choice and control in their lives.


Module Length: 44 Minutes

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Moving Beyond Difficult Behavior- Audio Module

About this module:

When people have difficult behavior they often develop identities as "problem people." If enough people begin to think of the person as a "problem," he or she will begin to believe it too. We all need to be needed. This module introduces some approaches and strategies you can use to help people to move beyond difficult behavior.

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:


  • Understand the behavior that people exhibit.

  • Explain how you can help people develop a positive identity.
  • Explain some things you can do to help people to have more choice and control in their lives.


Module Length: 44 Minutes

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Partnership Documentation- Audio Module

About this module:

John Raffaele is passionate about documentation. In this module, John will introduce the person-centered approach of writing with people instead of for them.

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:


  • Describe and apply the concept and process of documenting with people, known as partnership documentation

  • Be able to explain the person-centered approach of writing with people instead of for them.


Module Length: 38 Minutes

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Partnership Documentation- Audio Module

About this module:

John Raffaele is passionate about documentation. In this module, John will introduce the person-centered approach of writing with people instead of for them.

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:


  • Describe and apply the concept and process of documenting with people, known as partnership documentation

  • Be able to explain the person-centered approach of writing with people instead of for them.


Module Length: 38 Minutes

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Person Centered Approaches, Thinking and Planning- Audio Module

About this module:

With a series of short video presentations from the likes of Beth Mount, Jack Pearpoint, Patti Scott, Simon Duffy, and others, this module offers a stunningly unique opportunity to listen to, and learn from, some of the most forward thinking professionals in our field today. This module inspires the user while clearly examining the detail and purpose of person-centered practice.

This module includes video presentations from Tyrone Towers, Doug Smith, Patti Scott, Beth Mount, Doreen Kelly, Jack Pearpoint, Gary Kent, Sam Sly, Simon Duffy and David Hasbury.

On successful completion of this module, you will be able to:


  • Define what person-centered approaches, thinking, and planning means.

  • Define the Medical and Social models of disability.
  • Explain the difference between a system-centered and a person-centered approach.
  • Clarify the key principles associated with person-centered practice.
  • Apply a range of person-centered thinking tools to your practice.
  • Explain the benefits of a "circle of friends" and how it may be assembled.
  • Understand the key principles that relate to person-centered planning and the common misconceptions.
  • Define a range of planning tools and explain their potential benefits.
  • Describe what makes an effective person-centered planning meeting, how best to support the person, and how they can control their own meeting.
  • Explain the importance of reflecting and reviewing your work.


Module Length: 186 Minutes

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Person Centered Approaches, Thinking and Planning- Audio Module

About this module:

With a series of short video presentations from the likes of Beth Mount, Jack Pearpoint, Patti Scott, Simon Duffy, and others, this module offers a stunningly unique opportunity to listen to, and learn from, some of the most forward thinking professionals in our field today. This module inspires the user while clearly examining the detail and purpose of person-centered practice.

This module includes video presentations from Tyrone Towers, Doug Smith, Patti Scott, Beth Mount, Doreen Kelly, Jack Pearpoint, Gary Kent, Sam Sly, Simon Duffy and David Hasbury.

On successful completion of this module, you will be able to:


  • Define what person-centered approaches, thinking, and planning means.

  • Define the Medical and Social models of disability.
  • Explain the difference between a system-centered and a person-centered approach.
  • Clarify the key principles associated with person-centered practice.
  • Apply a range of person-centered thinking tools to your practice.
  • Explain the benefits of a "circle of friends" and how it may be assembled.
  • Understand the key principles that relate to person-centered planning and the common misconceptions.
  • Define a range of planning tools and explain their potential benefits.
  • Describe what makes an effective person-centered planning meeting, how best to support the person, and how they can control their own meeting.
  • Explain the importance of reflecting and reviewing your work.


Module Length: 186 Minutes

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Person-Centered Planning, An Introduction- Audio Module

About this module:

Why and how could someone you support benefit from having a person-centered plan? This module will explore this question as well as the common misconceptions and best practices that relate to person-centered planning.

This module features presentations from Beth Mount, Sam Sly and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Understand the key principles and best practices that underpin person-centered planning.

  • Describe the common misconceptions about person-centered planning.


Module Length: 36 Minutes

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Person-Centered Planning, An Introduction- Audio Module

About this module:

Why and how could someone you support benefit from having a person-centered plan? This module will explore this question as well as the common misconceptions and best practices that relate to person-centered planning.

This module features presentations from Beth Mount, Sam Sly and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Understand the key principles and best practices that underpin person-centered planning.

  • Describe the common misconceptions about person-centered planning.


Module Length: 36 Minutes

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Person-Centered Planning, How To- Audio Module

About this module:

This module will introduce you to person-centered planning and the different planning tools. This module will also help you to learn how people can control their own plans, what your role is at a planning meeting and how you can help people to review their progress.

This module features presentations from Jack Pearpoint.

 

On successful completion of this module, you will be able to:


  • Describe what makes an effective person-centered planning meeting. 

  • Explain how to support someone through their planning meeting
  • Understand how you can help people to control their own meeting


Module Length: 36 Minutes

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Person-Centered Planning, How To- Audio Module

About this module:

This module will introduce you to person-centered planning and the different planning tools. This module will also help you to learn how people can control their own plans, what your role is at a planning meeting and how you can help people to review their progress.

This module features presentations from Jack Pearpoint.

 

On successful completion of this module, you will be able to:


  • Describe what makes an effective person-centered planning meeting. 

  • Explain how to support someone through their planning meeting
  • Understand how you can help people to control their own meeting


Module Length: 36 Minutes

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Person-Centered Practice- Audio Module

About this module:

This module will provide a brief but broad overview of key thinking behind the principles and practices that define what it means to be person-centered.

This module features presentations from Beth Mount, David Hasbury, Jack Pearpoint and Simon Duffy.

 

On successful completion of this module, you will be able to:


  • Define what person-centered approach, thinking and planning mean

  • Define the medical and social models of disability
  • Explain the difference between a system-centered and a person-centered approach
  • Clarify the key principles associated with person-centered practice


Module Length: 34 Minutes

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Person-Centered Practice- Audio Module

About this module:

This module will provide a brief but broad overview of key thinking behind the principles and practices that define what it means to be person-centered.

This module features presentations from Beth Mount, David Hasbury, Jack Pearpoint and Simon Duffy.

 

On successful completion of this module, you will be able to:


  • Define what person-centered approach, thinking and planning mean

  • Define the medical and social models of disability
  • Explain the difference between a system-centered and a person-centered approach
  • Clarify the key principles associated with person-centered practice


Module Length: 34 Minutes

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Person-Centered Thinking- Audio Module

About this module:

Person-centered thinking can help you to listen to the person, learn from them and then act upon what you have learned. This module will review a range of person-centered thinking tools to support this approach.

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able t


  • Define what person-centered thinking means.

  • Apply a range of person-centered thinking tools to your practice.


Module Length: 32 Minutes

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Person-Centered Thinking- Audio Module

About this module:

Person-centered thinking can help you to listen to the person, learn from them and then act upon what you have learned. This module will review a range of person-centered thinking tools to support this approach.

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able t


  • Define what person-centered thinking means.

  • Apply a range of person-centered thinking tools to your practice.


Module Length: 32 Minutes

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Person-Centered, A Guide to Being- Audio Module

About this module:

Being person-centered helps you to learn about and understand the uniqueness of each person that you support. Being person-centered helps people to take control of their lives and make their own choices. By using practical approaches, explanations, strategies, and tools this module will help you to be person-centered.

This module includes presentations from Beth Mount, Doreen Kelly, Jack Pearpoint, Simon Duffy, and David Hasbury.

On successful completion of this module, you will be able to:


  • Understand the meaning of person-centered practice and describe the key principles.

  • Explain person-centered approaches, thinking, and planning.
  • Describe and apply a range of person-centered thinking tools to support your work.


Module Length: 80 Minutes

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Person-Centered, A Guide to Being- Audio Module

About this module:

Being person-centered helps you to learn about and understand the uniqueness of each person that you support. Being person-centered helps people to take control of their lives and make their own choices. By using practical approaches, explanations, strategies, and tools this module will help you to be person-centered.

This module includes presentations from Beth Mount, Doreen Kelly, Jack Pearpoint, Simon Duffy, and David Hasbury.

On successful completion of this module, you will be able to:


  • Understand the meaning of person-centered practice and describe the key principles.

  • Explain person-centered approaches, thinking, and planning.
  • Describe and apply a range of person-centered thinking tools to support your work.


Module Length: 80 Minutes

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Personal and Intimate Care - Audio Module

About this module:

If you provide personal and intimate care to people, it is essential that you complete this module so you can answer these questions:

 

Why does it matter which way the toilet paper is positioned in the holder? How can people who do not use words to communicate make choices and be in control of the care they receive? How can a routine protect people with profound disabilities from potential abusers?

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Understand the difference between personal and intimate care.

  • Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.
  • Help people to be able to make choices and be in control, even when they do not communicate by using words.
  • Understand what parallel talk is and how it can be used to seek permission.
  • Create and build on the boundaries between you and the person you support.
  • Explain how to create and the purpose of a protocol for personal care.


Module Length: 100 Minutes

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Personal and Intimate Care - Audio Module

About this module:

If you provide personal and intimate care to people, it is essential that you complete this module so you can answer these questions:

 

Why does it matter which way the toilet paper is positioned in the holder? How can people who do not use words to communicate make choices and be in control of the care they receive? How can a routine protect people with profound disabilities from potential abusers?

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Understand the difference between personal and intimate care.

  • Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.
  • Help people to be able to make choices and be in control, even when they do not communicate by using words.
  • Understand what parallel talk is and how it can be used to seek permission.
  • Create and build on the boundaries between you and the person you support.
  • Explain how to create and the purpose of a protocol for personal care.


Module Length: 100 Minutes

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Professional Documentation- Audio Module

About this module:

Records, charts and files are snapshots in time of a human being's precious life. A person with a disability who receives support has a right to have their life recorded in a respectful, meaningful and skilled manner. This will module will help you to learn how to make professional documentation.

This module features presentations from John Raffaele.

 

On successful completion of this module, you will be able to:


  • Explain what constitutes unprofessional documentation

  • Understand the importance of and be able to apply practical strategies to ensure legible, accurate, respectful, concise, confidential and meaningful documentation
  • Appreciate documentation as a competency and a skill


Module Length: 42 Minutes

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Professional Documentation- Audio Module

About this module:

Records, charts and files are snapshots in time of a human being's precious life. A person with a disability who receives support has a right to have their life recorded in a respectful, meaningful and skilled manner. This will module will help you to learn how to make professional documentation.

This module features presentations from John Raffaele.

 

On successful completion of this module, you will be able to:


  • Explain what constitutes unprofessional documentation

  • Understand the importance of and be able to apply practical strategies to ensure legible, accurate, respectful, concise, confidential and meaningful documentation
  • Appreciate documentation as a competency and a skill


Module Length: 42 Minutes

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Rights, A Personal Perspective- Audio Module

About this module:

The disability rights movement has been crucial in changing the lives of people with disabilities. In this module Bernard Carabello describes how the disability rights movement affected his life.

This module features presentations from Bernard Carabello.

On successful completion of this module, you will be able to:


  • Explain the potential consequences of disregarding people’s rights.


Module Length: 21 Minutes

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Rights, A Personal Perspective- Audio Module

About this module:

The disability rights movement has been crucial in changing the lives of people with disabilities. In this module Bernard Carabello describes how the disability rights movement affected his life.

This module features presentations from Bernard Carabello.

On successful completion of this module, you will be able to:


  • Explain the potential consequences of disregarding people’s rights.


Module Length: 21 Minutes

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Rights, A Review- Audio Module

About this module:

This module will provide you with a broad overview of what rights are and the importance of rights. The module will then explain in detail some of the most important rights for the people you support.

This module features presentations from Simon Duffy and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Explain what rights are and why they are important.

  • Define some of the most important rights for the people we support


Module Length: 36 Minutes

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Rights, A Review- Audio Module

About this module:

This module will provide you with a broad overview of what rights are and the importance of rights. The module will then explain in detail some of the most important rights for the people you support.

This module features presentations from Simon Duffy and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Explain what rights are and why they are important.

  • Define some of the most important rights for the people we support


Module Length: 36 Minutes

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Rights, When Rights May be Limited- Audio Module

About this module:

Your role is to support people in exercising their rights, but you must also help people to understand their responsibility to respect and consider other people’s legal rights. This module will review when rights may be limited.

This module features presentations from Gary Kent, Dave Hingsburger and Simon Duffy.

 

On successful completion of this module, you will be able to:


  • Detail how, why, and in what circumstances rights may be limited or taken away.

  • Explain how rights interact with responsibilities, decision-making, risk, power, and control.


Module Length: 23 Minutes

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Rights, When Rights May be Limited- Audio Module

About this module:

Your role is to support people in exercising their rights, but you must also help people to understand their responsibility to respect and consider other people’s legal rights. This module will review when rights may be limited.

This module features presentations from Gary Kent, Dave Hingsburger and Simon Duffy.

 

On successful completion of this module, you will be able to:


  • Detail how, why, and in what circumstances rights may be limited or taken away.

  • Explain how rights interact with responsibilities, decision-making, risk, power, and control.


Module Length: 23 Minutes

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Self-Determination- Audio Module

About this module:

In this module, the author Simon Duffy uses his expansive knowledge to explain what self-determination means. A combination of graphics and short films combine with Simon's easy read writing style to highlight the importance of control and the understanding that everyone can take control of their own lives.

This module includes video presentations from Simon Duffy, Lynda Kahn, Steve Dymond, Dave Hingsburger, Sam Sly, Jack Pearpoint, Patti Scott, Dave Hasbury, and Bernard Carabello.

On successful completion of this module, you will be able to:


  • Define why being in control is important to everyone.

  • Explain how everyone can be in control, even when people have significant disabilities.
  • Explain how to help people take control of their own lives.
  • Understand how to work in partnership with others to maximize self-determination.
  • Describe how people can stay in control and still be safe.
  • Explain how the best support helps people be full citizens.


Module Length: 140 Minutes

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Self-Determination- Audio Module

About this module:

In this module, the author Simon Duffy uses his expansive knowledge to explain what self-determination means. A combination of graphics and short films combine with Simon's easy read writing style to highlight the importance of control and the understanding that everyone can take control of their own lives.

This module includes video presentations from Simon Duffy, Lynda Kahn, Steve Dymond, Dave Hingsburger, Sam Sly, Jack Pearpoint, Patti Scott, Dave Hasbury, and Bernard Carabello.

On successful completion of this module, you will be able to:


  • Define why being in control is important to everyone.

  • Explain how everyone can be in control, even when people have significant disabilities.
  • Explain how to help people take control of their own lives.
  • Understand how to work in partnership with others to maximize self-determination.
  • Describe how people can stay in control and still be safe.
  • Explain how the best support helps people be full citizens.


Module Length: 140 Minutes

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Sexuality and Relationships- Audio Module

About this module:

This module is written by, and also features a range of short films with internationally acclaimed author and lecturer Dave Hingsburger.

Dave uses a light and refreshing conversational style to introduce learners to sexuality and relationships.

This module includes video presentations from Dave Hingsburger and Gary Kent.

On successful completion of this module, you will be able to:


  • Explain how the sexuality of the people we support has been denied, punished, oppressed and abused throughout history.

  • Explain some of the most common stereotypes that are attached to the people we support and their sexuality
  • Understand the importance of being able to reflect on your own attitudes and practices.
  • Understand that every person is a sexual being and that both sexuality and intellectual disability are naturally occurring.
  • Define the ten skills of likeability, and the importance of friendships.
  • Explain the three basic skills that are necessary to have in place before embarking on any sex education curriculum.
  • Explain the purpose of sex education and some of the associated myths.
  • Understand how to most effectively support and apply a sex education curriculum.
  • Understand how to support the sexuality of people with more significant disabilities and know when and how to intervene.
  • Understand and explain the importance of good policy.


Module Length: 150 Minutes

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Sexuality and Relationships- Audio Module

About this module:

This module is written by, and also features a range of short films with internationally acclaimed author and lecturer Dave Hingsburger.

Dave uses a light and refreshing conversational style to introduce learners to sexuality and relationships.

This module includes video presentations from Dave Hingsburger and Gary Kent.

On successful completion of this module, you will be able to:


  • Explain how the sexuality of the people we support has been denied, punished, oppressed and abused throughout history.

  • Explain some of the most common stereotypes that are attached to the people we support and their sexuality
  • Understand the importance of being able to reflect on your own attitudes and practices.
  • Understand that every person is a sexual being and that both sexuality and intellectual disability are naturally occurring.
  • Define the ten skills of likeability, and the importance of friendships.
  • Explain the three basic skills that are necessary to have in place before embarking on any sex education curriculum.
  • Explain the purpose of sex education and some of the associated myths.
  • Understand how to most effectively support and apply a sex education curriculum.
  • Understand how to support the sexuality of people with more significant disabilities and know when and how to intervene.
  • Understand and explain the importance of good policy.


Module Length: 150 Minutes

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Stress and its Impact on Families- Audio Module

About this module:

Featuring a small collection of engaging stories from families of people with disabilities this module will help you to understand the challenges many families face and the impact their experience has on them.

This module features presentations from Clara Berg, Evelyn Perez and Malia Windrow-Carlotto.

 

On successful completion of this module, you will be able to:


  • Explain how factors in the household such as finances, cultural diversity and medical issues can add stress to an already difficult situation.

  • Recognize the importance of your role while understanding that you can never know what it is truly like to be a family member of someone with a disability.


Module Length: 30 Minutes

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Stress and its Impact on Families- Audio Module

About this module:

Featuring a small collection of engaging stories from families of people with disabilities this module will help you to understand the challenges many families face and the impact their experience has on them.

This module features presentations from Clara Berg, Evelyn Perez and Malia Windrow-Carlotto.

 

On successful completion of this module, you will be able to:


  • Explain how factors in the household such as finances, cultural diversity and medical issues can add stress to an already difficult situation.

  • Recognize the importance of your role while understanding that you can never know what it is truly like to be a family member of someone with a disability.


Module Length: 30 Minutes

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Supported Decision-Making- Audio Module

About this module:

The people you support can and should make decisions. This module will help you to learn how.

The relationship you have with the people you support is an intimate one. Over time you develop trust, respect and understanding. This module will help you to understand how you can support people to claim their voice so they can express their opinions, and make their choices.

This module includes video presentations from Michael Kendrick, Malia Carlotto, and Bob Fleischner.

On successful completion of this module, you will be able to:


  • Understand the different ways that people make decisions.

  • Describe supported decision-making and how it works.
  • Explain the support people will need to make their own decisions.


Module Length: 95 Minutes

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Supported Decision-Making- Audio Module

About this module:

The people you support can and should make decisions. This module will help you to learn how.

The relationship you have with the people you support is an intimate one. Over time you develop trust, respect and understanding. This module will help you to understand how you can support people to claim their voice so they can express their opinions, and make their choices.

This module includes video presentations from Michael Kendrick, Malia Carlotto, and Bob Fleischner.

On successful completion of this module, you will be able to:


  • Understand the different ways that people make decisions.

  • Describe supported decision-making and how it works.
  • Explain the support people will need to make their own decisions.


Module Length: 95 Minutes

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Supporting and Understanding Communication- Audio Module

About this module:

Communication is the most complex human skill. It is the way we understand the world, express ourselves as individuals, make choices, develop relationships, build trust and control our lives. In this module, the renowned speech and language specialist, Sue Thurman, provides a comprehensive and straightforward introduction to the subject.

This module features presentations from a range of leading professionals and self-advocates, including Dave Hingsburger, Lynda Kahn, Kathie Snow, Jack Pearpoint, Simon Haywood, Brad Goldman, Steve Dymond, and Margaret Cushen.

On successful completion of this module, you will be able to:


  • Define communication.

  • Describe the personal, social, and physical barriers to communication and the potential impact of these barriers.
  • Explain the importance of communication.
  • Understand the different ways people can communicate, including without words and your role in using the different forms of communication.
  • Describe in detail a wide variety of approaches that use alternative and augmentative communication.
  • Define how you can use your role to support good communication.


Module Length: 150 Minutes

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Supporting and Understanding Communication- Audio Module

About this module:

Communication is the most complex human skill. It is the way we understand the world, express ourselves as individuals, make choices, develop relationships, build trust and control our lives. In this module, the renowned speech and language specialist, Sue Thurman, provides a comprehensive and straightforward introduction to the subject.

This module features presentations from a range of leading professionals and self-advocates, including Dave Hingsburger, Lynda Kahn, Kathie Snow, Jack Pearpoint, Simon Haywood, Brad Goldman, Steve Dymond, and Margaret Cushen.

On successful completion of this module, you will be able to:


  • Define communication.

  • Describe the personal, social, and physical barriers to communication and the potential impact of these barriers.
  • Explain the importance of communication.
  • Understand the different ways people can communicate, including without words and your role in using the different forms of communication.
  • Describe in detail a wide variety of approaches that use alternative and augmentative communication.
  • Define how you can use your role to support good communication.


Module Length: 150 Minutes

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The Good Things in Life- Audio Module

About this module:

In this module, we will introduce you to the "good things in life." We will explore what they are, why they are important to the people you support, and how they relate to the valued social roles that we all fulfill. We will then detail the potential benefits that come when people fulfill these roles.

This module features presentations from Marc Tumeinski, Beth Mount and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Describe the “good things in life” and associated valued social roles with examples, and also explain how they are linked.

  • Explain the wounds that people experience and how they affect people


Module Length: 35 Minutes

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The Good Things in Life- Audio Module

About this module:

In this module, we will introduce you to the "good things in life." We will explore what they are, why they are important to the people you support, and how they relate to the valued social roles that we all fulfill. We will then detail the potential benefits that come when people fulfill these roles.

This module features presentations from Marc Tumeinski, Beth Mount and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Describe the “good things in life” and associated valued social roles with examples, and also explain how they are linked.

  • Explain the wounds that people experience and how they affect people


Module Length: 35 Minutes

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The Impact of - Audio Module

About this module:

This module will evaluate the significant impact of living with a disability. A range of experiences and their influence will be explored which will in turn help you to understand the importance of learning about and from the person you support.

This module features presentations from Marc Tumeinski, Sam Sly and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how an intellectual disability can impact the person’s life

  • Describe a range of experiences that impact the person's life including segregation, congregation, negative perception and treatment, social devaluation, loneliness, poor health, poverty and abuse
  • Explain the importance of the person's history and the involvement of their family


Module Length: 38 Minutes

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The Impact of - Audio Module

About this module:

This module will evaluate the significant impact of living with a disability. A range of experiences and their influence will be explored which will in turn help you to understand the importance of learning about and from the person you support.

This module features presentations from Marc Tumeinski, Sam Sly and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how an intellectual disability can impact the person’s life

  • Describe a range of experiences that impact the person's life including segregation, congregation, negative perception and treatment, social devaluation, loneliness, poor health, poverty and abuse
  • Explain the importance of the person's history and the involvement of their family


Module Length: 38 Minutes

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The Importance of Being Present- Audio Module

About this module:

"The secret of health for both mind and body is not to mourn for the past, worry about the future, or anticipate troubles, but to live in the present moment wisely and earnestly." - The Teaching of Buddha This module introduces approaches and strategies to help you to be more present in the relationships you have with the people and families you support.

This module features presentations from Kate Fulton.

On successful completion of this module, you will be able to:


  • Describe how to be present in the relationships you have with the people and families you support.

  • Understand your intentions and explore the intentions of the people you support.


Module Length: 28 Minutes

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The Importance of Being Present- Audio Module

About this module:

"The secret of health for both mind and body is not to mourn for the past, worry about the future, or anticipate troubles, but to live in the present moment wisely and earnestly." - The Teaching of Buddha This module introduces approaches and strategies to help you to be more present in the relationships you have with the people and families you support.

This module features presentations from Kate Fulton.

On successful completion of this module, you will be able to:


  • Describe how to be present in the relationships you have with the people and families you support.

  • Understand your intentions and explore the intentions of the people you support.


Module Length: 28 Minutes

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The Importance of Control- Audio Module

About this module:

Self-determination is an important part of all our lives, but it is something we often take for granted until we suddenly find we are not in control. If we lose control of our lives, we become very vulnerable. Many of the people we support find that they are not in control of their lives. This module explains why control is so important and how it functions in our day-to-day lives.

This module features presentations from Simon Duffy, Patti Scott, Bernard Carabello and Dave Hasbury.

 

On successful completion of this module, you will be able to:


  • Explain why being in control is important to everyone.

  • Define control and what it means in people’s lives.


Module Length: 26 Minutes

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The Importance of Control- Audio Module

About this module:

Self-determination is an important part of all our lives, but it is something we often take for granted until we suddenly find we are not in control. If we lose control of our lives, we become very vulnerable. Many of the people we support find that they are not in control of their lives. This module explains why control is so important and how it functions in our day-to-day lives.

This module features presentations from Simon Duffy, Patti Scott, Bernard Carabello and Dave Hasbury.

 

On successful completion of this module, you will be able to:


  • Explain why being in control is important to everyone.

  • Define control and what it means in people’s lives.


Module Length: 26 Minutes

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The Power of Beliefs and Positivity- Audio Module

About this module:

Our beliefs and attitudes affect the outcome and quality of our experiences. One of the most important qualities of good support is optimism and a positive approach. This module introduces some approaches and strategies you can use to harness the power of your beliefs and positivity in order to better assist those that you support.

On successful completion of this module, you will be able to:


  • Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.

  • Define the benefits and appropriate application of a positive approach.
  • Understand how to help people challenge what is possible.


Module Length: 37 Minutes

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The Power of Beliefs and Positivity- Audio Module

About this module:

Our beliefs and attitudes affect the outcome and quality of our experiences. One of the most important qualities of good support is optimism and a positive approach. This module introduces some approaches and strategies you can use to harness the power of your beliefs and positivity in order to better assist those that you support.

On successful completion of this module, you will be able to:


  • Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.

  • Define the benefits and appropriate application of a positive approach.
  • Understand how to help people challenge what is possible.


Module Length: 37 Minutes

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Trauma-Informed Care- Audio Module

About this module:

Repeated exposure to abuse, social exclusion and rejection has had a devastating affect on the people we support. Trauma affects the way brain's develop and function and leaves a lasting impression. This module will help you to understand the biology of trauma. This module will help you to be able to recognize and most importantly support and heal the trauma that people have experienced.

This module includes video presentations from Karyn Harvey and David Pitonyak.

On successful completion of this module, you will be able to:


  • Identify and be sensitive to the trauma that many people have experienced.

  • Describe the symptoms of post-traumatic stress disorder.
  • Understand and support the key ingredients to healing.
  • Implement practices that support the power of positivity and the five levels of happiness.


Module Length: 100 Minutes

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Trauma-Informed Care- Audio Module

About this module:

Repeated exposure to abuse, social exclusion and rejection has had a devastating affect on the people we support. Trauma affects the way brain's develop and function and leaves a lasting impression. This module will help you to understand the biology of trauma. This module will help you to be able to recognize and most importantly support and heal the trauma that people have experienced.

This module includes video presentations from Karyn Harvey and David Pitonyak.

On successful completion of this module, you will be able to:


  • Identify and be sensitive to the trauma that many people have experienced.

  • Describe the symptoms of post-traumatic stress disorder.
  • Understand and support the key ingredients to healing.
  • Implement practices that support the power of positivity and the five levels of happiness.


Module Length: 100 Minutes

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Understanding and Promoting Rights - Long Version- Audio Module

About this module:

This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.

This module includes video presentations from Dave Hingsburger, Simon Duffy, Gary Kent, Roger Crown, Steve Dymond, Sam Sly, Doreen Kelly, Fredda Rosen, Margaret Cushen, Bernard Carabello, and Beth Mount.

On successful completion of this module, you will be able to:


  • Define what rights are, and understand the difference between legal and moral rights.

  • Describe the disability rights movement.
  • Describe human rights as developed by the United Nations.
  • Explain how to support the rights of the people you support, including those with multiple and profound disabilities.
  • Explain how rights interact with responsibilities, decision-making, risk, power, and control.
  • Detail how, why, and in what circumstances rights may be limited or taken away.
  • Define the different types of advocacy.
  • Describe how you can help people to advocate for themselves, and how you can advocate for them when they cannot.
  • Explain how to help people make choices.
  • Describe the benefits and role of person-centered planning.


Module Length: 210 Minutes

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Understanding and Promoting Rights - Long Version- Audio Module

About this module:

This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.

This module includes video presentations from Dave Hingsburger, Simon Duffy, Gary Kent, Roger Crown, Steve Dymond, Sam Sly, Doreen Kelly, Fredda Rosen, Margaret Cushen, Bernard Carabello, and Beth Mount.

On successful completion of this module, you will be able to:


  • Define what rights are, and understand the difference between legal and moral rights.

  • Describe the disability rights movement.
  • Describe human rights as developed by the United Nations.
  • Explain how to support the rights of the people you support, including those with multiple and profound disabilities.
  • Explain how rights interact with responsibilities, decision-making, risk, power, and control.
  • Detail how, why, and in what circumstances rights may be limited or taken away.
  • Define the different types of advocacy.
  • Describe how you can help people to advocate for themselves, and how you can advocate for them when they cannot.
  • Explain how to help people make choices.
  • Describe the benefits and role of person-centered planning.


Module Length: 210 Minutes

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Understanding and Promoting Rights - Short Version- Audio Module

About this module:

This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.

This module includes video presentations from Dave Hingsburger, Simon Duffy, Gary Kent, and Margaret Cushen.

On successful completion of this module, you will be able to:


  • Define what rights are and understand the different types of rights.

  • Detail how, why, and in what circumstances rights may be limited or taken away.
  • Explain how rights interact with responsibilities, decision-making, risk, power, and control.
  • Explain how to support, promote and help people advocate for their rights.


Module Length: 100 Minutes

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Understanding and Promoting Rights - Short Version- Audio Module

About this module:

This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first hand knowledge and expertise on how to maintain and promote the rights of the person they support.

This module includes video presentations from Dave Hingsburger, Simon Duffy, Gary Kent, and Margaret Cushen.

On successful completion of this module, you will be able to:


  • Define what rights are and understand the different types of rights.

  • Detail how, why, and in what circumstances rights may be limited or taken away.
  • Explain how rights interact with responsibilities, decision-making, risk, power, and control.
  • Explain how to support, promote and help people advocate for their rights.


Module Length: 100 Minutes

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Understanding the Families Perspective- Audio Module

About this module:

This module introduces some insights and approaches to help you better understand the perspective of the families of the people you support and how and why it may differ from your own.

This module features presentations from Clara Berg, Janis Swindlehurst and Diana McCourt.

 

On successful completion of this module, you will be able to:


  • Understand the perspectives and experiences of families.

  • Recognize the advantages and disadvantages of a support worker’s perspective.


Module Length: 27 Minutes

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Understanding the Families Perspective- Audio Module

About this module:

This module introduces some insights and approaches to help you better understand the perspective of the families of the people you support and how and why it may differ from your own.

This module features presentations from Clara Berg, Janis Swindlehurst and Diana McCourt.

 

On successful completion of this module, you will be able to:


  • Understand the perspectives and experiences of families.

  • Recognize the advantages and disadvantages of a support worker’s perspective.


Module Length: 27 Minutes

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Valued Social Roles- Audio Module

About this module:

This module is written by Marc Tumeinski from the Social Role Valorization (SRV) Implementation project. Marc uses his intimate knowledge of SRV to help support professionals to reflect on both the barriers to the "Good Things of Life" and how valued social roles may help the people we support to have greater access to these good things.

This module includes video presentations from Marc Tumeinski, Gary Kent, Beth Mount, Steve Dymond, Jack Pearpoint, and Simon Duffy.

On successful completion of this module, you will be able to:


  • Describe related elements of social devaluation: negative perception followed by negative treatment.

  • Describe a shared practice of human service involving vision, attitudes, and skills and actions.
  • Understand and articulate a shared practice for supporting the people you support.
  • Describe the "good things in life" and valued social roles with examples, and also explain how they are linked.
  • Describe devalued roles as wounds, how these occur, and what the consequences of these wounds may be.
  • Understand and articulate skills and attitudes which support our vision including: Stepping into the shoes of the people you support, serving one person at a time, and holding high, positive expectations for the people you support and for ourselves.
  • Describe how rejection, distancing, and communication can be potential barriers to applying this vision.
  • Explain how you can be a better listener.
  • Explain how person-centered planning can help to raise possibilities and expectations.
  • Understand the importance of, and how to enhance image and competency, and how to avoid the associated challenges that may include life wasting, lost opportunities, and society's own perception.


Module Length: 150 Minutes

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Valued Social Roles- Audio Module

About this module:

This module is written by Marc Tumeinski from the Social Role Valorization (SRV) Implementation project. Marc uses his intimate knowledge of SRV to help support professionals to reflect on both the barriers to the "Good Things of Life" and how valued social roles may help the people we support to have greater access to these good things.

This module includes video presentations from Marc Tumeinski, Gary Kent, Beth Mount, Steve Dymond, Jack Pearpoint, and Simon Duffy.

On successful completion of this module, you will be able to:


  • Describe related elements of social devaluation: negative perception followed by negative treatment.

  • Describe a shared practice of human service involving vision, attitudes, and skills and actions.
  • Understand and articulate a shared practice for supporting the people you support.
  • Describe the "good things in life" and valued social roles with examples, and also explain how they are linked.
  • Describe devalued roles as wounds, how these occur, and what the consequences of these wounds may be.
  • Understand and articulate skills and attitudes which support our vision including: Stepping into the shoes of the people you support, serving one person at a time, and holding high, positive expectations for the people you support and for ourselves.
  • Describe how rejection, distancing, and communication can be potential barriers to applying this vision.
  • Explain how you can be a better listener.
  • Explain how person-centered planning can help to raise possibilities and expectations.
  • Understand the importance of, and how to enhance image and competency, and how to avoid the associated challenges that may include life wasting, lost opportunities, and society's own perception.


Module Length: 150 Minutes

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We Work Together- Audio Module

About this module:

Written by the great John Raffaele, this module uses 12 wonderful short films to tell 12 memorable stories.

By completing this module you will learn how to conduct and collaborate with informal and formal assessments and how you can be a bigger and better part of your organization.

This module features presentations from a range of leading professionals and self-advocates, including John Raffaele, Joseph Macbeth, Simon Duffy, and Peter Leidy.

On successful completion of this module, you will be able to:


  • Understand how you can conduct and collaborate with both informal and formal assessment practices.

  • Explain how assessments can be used to respond to the needs, desires, and interests of the people you support.
  • Describe how to translate assessment findings and most effectively put them into action.
  • Understand how you can contribute and participate on many different levels within your organization.
  • Discuss the mission and practices of the organization that employs you.


Module Length: 90 Minutes

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We Work Together- Audio Module

About this module:

Written by the great John Raffaele, this module uses 12 wonderful short films to tell 12 memorable stories.

By completing this module you will learn how to conduct and collaborate with informal and formal assessments and how you can be a bigger and better part of your organization.

This module features presentations from a range of leading professionals and self-advocates, including John Raffaele, Joseph Macbeth, Simon Duffy, and Peter Leidy.

On successful completion of this module, you will be able to:


  • Understand how you can conduct and collaborate with both informal and formal assessment practices.

  • Explain how assessments can be used to respond to the needs, desires, and interests of the people you support.
  • Describe how to translate assessment findings and most effectively put them into action.
  • Understand how you can contribute and participate on many different levels within your organization.
  • Discuss the mission and practices of the organization that employs you.


Module Length: 90 Minutes

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Why Friendships and Community are Important- Audio Module

About this module:

Community is the very essence of how we live and spend time with others. Friendships offer a unique blend of affection, loyalty, love, respect, trust, and of course fun. This module will explore the importance community and friendships and how they impact our lives.

This module features presentations from Jack Pearpoint, Lynda Kahn, Dave Hingsburger, Beth Mount and Steve Dymond.

 

On successful completion of this module, you will be able to:


  • Explain what community and friendships mean.

  • Explain the importance of friendships and community.
  • Understand the safety that comes with friendships and community.


Module Length: 27 Minutes

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Why Friendships and Community are Important- Audio Module

About this module:

Community is the very essence of how we live and spend time with others. Friendships offer a unique blend of affection, loyalty, love, respect, trust, and of course fun. This module will explore the importance community and friendships and how they impact our lives.

This module features presentations from Jack Pearpoint, Lynda Kahn, Dave Hingsburger, Beth Mount and Steve Dymond.

 

On successful completion of this module, you will be able to:


  • Explain what community and friendships mean.

  • Explain the importance of friendships and community.
  • Understand the safety that comes with friendships and community.


Module Length: 27 Minutes

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Working On The Inside- Audio Module

About this module:

In this module Kate Fulton explores how we can move beyond fancy paperwork and checklists. Through her extensive work with people and families Kate has developed an intimate understanding of the qualities, skills and attitudes that build personal resilience, compassion and capacity. Users will learn about the importance of being present, intentions, beliefs, being positive, seeing possibility, and understanding the impact of their role.

This module features presentations from a range of leading professionals and self-advocates, including Kate Fulton, Gary Kent, Kathie Snow, Marc Tumeinski, and Beth Mount.

On successful completion of this module, you will be able to:


  • Describe how to be present in the relationships you have with the people and families you support.

  • Understand your intentions and explore the intentions of the people you support.
  • Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.
  • Define the benefits and appropriate application of a positive approach.
  • Understand how to help people challenge what is possible.
  • Describe the impact of your role.


Module Length: 98 Minutes

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Working On The Inside- Audio Module

About this module:

In this module Kate Fulton explores how we can move beyond fancy paperwork and checklists. Through her extensive work with people and families Kate has developed an intimate understanding of the qualities, skills and attitudes that build personal resilience, compassion and capacity. Users will learn about the importance of being present, intentions, beliefs, being positive, seeing possibility, and understanding the impact of their role.

This module features presentations from a range of leading professionals and self-advocates, including Kate Fulton, Gary Kent, Kathie Snow, Marc Tumeinski, and Beth Mount.

On successful completion of this module, you will be able to:


  • Describe how to be present in the relationships you have with the people and families you support.

  • Understand your intentions and explore the intentions of the people you support.
  • Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.
  • Define the benefits and appropriate application of a positive approach.
  • Understand how to help people challenge what is possible.
  • Describe the impact of your role.


Module Length: 98 Minutes

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Side by Side Modules

Side by Side Modules have been created so that the people who receive support and the people who provide support can learn together.

Click the 'View All' button below to review the entire list of Side by Side modules available.


View All

 

Staff Learning MODULES

Staff Learning Modules are designed to benefit anyone who touches the lives of people with intellectual disabilities.

Click the 'View All' button below to review the entire list of Staff Learning modules available.


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Mini Learning MODULES

Taking 30 minutes or less to complete, our Mini Learning Modules capture everything you expect from Open Future and deliver it in a bite-size format.

Click the 'View All' button below to review the entire list of Mini Learning modules available.


View All

 

CREATE A CUSTOM MODULE

Using our module creator platform you can, for no additional cost, build your own training modules and host them right alongside everything that the Open Future Learning resource has to offer.

Alternatively, work with us to adjust the content of any existing module or create something completely new to meet your needs.
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