Mini Learning Modules

Taking 30 minutes or less to complete, our Mini Learning Modules capture everything you expect from Open Future and deliver it in a bite-size format.

Mini Learning Modules

Taking 30 minutes or less to complete, our Mini Learning Modules capture everything you expect from Open Future and deliver it in a bite-size format.

  


About Risk

About this module:

We all have the right to take risks. This module introduces some strategies and insights that you can use to assist the people you support to prepare for risks that they might encounter in their everyday lives.

This module features presentations from John Raffaele and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the importance of working with the people you support to prepare for risks that they might encounter in their everyday lives.

  • Teach strategies and approaches to the people you support so that they will have the skills to take on risks.
  • Describe the purpose of risk assessments and be able to conduct a basic assessment of risk.


Module Length: 32 Minutes

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About Risk

About this module:

We all have the right to take risks. This module introduces some strategies and insights that you can use to assist the people you support to prepare for risks that they might encounter in their everyday lives.

This module features presentations from John Raffaele and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the importance of working with the people you support to prepare for risks that they might encounter in their everyday lives.

  • Teach strategies and approaches to the people you support so that they will have the skills to take on risks.
  • Describe the purpose of risk assessments and be able to conduct a basic assessment of risk.


Module Length: 32 Minutes

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Advocacy Explained

About this module:

Advocacy is about either speaking up for someone to make sure they are heard, or helping someone to speak up for themselves. This module will review and define the nature, purpose, limitations, different forms, and key principles of advocacy as it relates to your role.

This module features presentations from Bernard Carabello, Dave Hingsburger, Steve Dymond, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define the different types of advocacy.

  • Describe how you can help people to advocate for themself, and how you can advocate for people when they cannot.


Module Length: 35 Minutes

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Advocacy Explained

About this module:

Advocacy is about either speaking up for someone to make sure they are heard, or helping someone to speak up for themselves. This module will review and define the nature, purpose, limitations, different forms, and key principles of advocacy as it relates to your role.

This module features presentations from Bernard Carabello, Dave Hingsburger, Steve Dymond, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define the different types of advocacy.

  • Describe how you can help people to advocate for themself, and how you can advocate for people when they cannot.


Module Length: 35 Minutes

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All Behavior is Meaningful

About this module:

Difficult behaviors are "messages" that can tell us important things about a person and the quality of their life. This module offers some short stories and insights that will help you to remember that all behavior is meaningful. 

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:


  • Understand that all behavior is meaningful.

  • See that difficult behaviors are "messages" that can tell us important things about a person and the quality of someone's life.


Module Length: 30 Minutes

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All Behavior is Meaningful

About this module:

Difficult behaviors are "messages" that can tell us important things about a person and the quality of their life. This module offers some short stories and insights that will help you to remember that all behavior is meaningful. 

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:


  • Understand that all behavior is meaningful.

  • See that difficult behaviors are "messages" that can tell us important things about a person and the quality of someone's life.


Module Length: 30 Minutes

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Attitudes and Skills

About this module:

A skill refers to the ability to do something well. An attitude refers to our feelings or beliefs about someone or something. This module will help you to step into the shoes of the people you support, serve one person at a time, and hold high and positive expectations.

This module features presentations from Marc Tumeinski, Beth Mount, Jack Pearpoint, and Gary Kent.

On successful completion of this module, you will be able to:


  • Understand and articulate skills and attitudes that create great support.

  • Describe how you can step into the shoes of the people you support.
  • Explain how you can hold high and positive expectations for the people you support and for yourself.


Module Length: 34 Minutes

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Attitudes and Skills

About this module:

A skill refers to the ability to do something well. An attitude refers to our feelings or beliefs about someone or something. This module will help you to step into the shoes of the people you support, serve one person at a time, and hold high and positive expectations.

This module features presentations from Marc Tumeinski, Beth Mount, Jack Pearpoint, and Gary Kent.

On successful completion of this module, you will be able to:


  • Understand and articulate skills and attitudes that create great support.

  • Describe how you can step into the shoes of the people you support.
  • Explain how you can hold high and positive expectations for the people you support and for yourself.


Module Length: 34 Minutes

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Autism and Sensory Processing

About this module:

Understanding and gaining insight into your processing system takes time and effort. Understanding someone else’s requires really careful observation, imagination, and empathy. This module will put you in the shoes of the people you support and use what we understand about how we process to imagine different realities.

This module features presentations from Judith North.

On successful completion of this module, you will be able to:


  • Explain what processing is.

  • Describe the strengths and limitations of your own processing system.
  • Gain insight and understanding into the experiences of people living with processing difference.
  • Gain insight into the challenges of people living with processing difference in a world that is insufficiently aware and adapted to accommodate it.


Module Length: 31 Minutes

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Autism and Sensory Processing

About this module:

Understanding and gaining insight into your processing system takes time and effort. Understanding someone else’s requires really careful observation, imagination, and empathy. This module will put you in the shoes of the people you support and use what we understand about how we process to imagine different realities.

This module features presentations from Judith North.

On successful completion of this module, you will be able to:


  • Explain what processing is.

  • Describe the strengths and limitations of your own processing system.
  • Gain insight and understanding into the experiences of people living with processing difference.
  • Gain insight into the challenges of people living with processing difference in a world that is insufficiently aware and adapted to accommodate it.


Module Length: 31 Minutes

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Autism, An Introduction

About this module:

This module will introduce autism and explain how it impacts the people you support. This module will help you to think positively and will encourage you to celebrate differences rather than trying to cure people.

On successful completion of this module, you will be able to:


  • Describe autism.

  • Understand why autism is described as a spectrum.
  • Understand what might and might not cause autism and how it is diagnosed.


Module Length: 26 Minutes

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Autism, An Introduction

About this module:

This module will introduce autism and explain how it impacts the people you support. This module will help you to think positively and will encourage you to celebrate differences rather than trying to cure people.

On successful completion of this module, you will be able to:


  • Describe autism.

  • Understand why autism is described as a spectrum.
  • Understand what might and might not cause autism and how it is diagnosed.


Module Length: 26 Minutes

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Autism, Social Communication

About this module:

People with autistic spectrum conditions have a difficulty with social communication. Specifically, they struggle to interpret and often cannot understand what different gestures, body movements, facial expressions, or noises mean. This module will explain strategies to help with communication in an attempt to reduce frustrations and misunderstandings with the people you support. 

On successful completion of this module, you will be able to:


  • Understand how confusing communication can be for people with autism.

  • Explain some strategies to help people who have autism with communication.


Module Length: 24 Minutes

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Autism, Social Communication

About this module:

People with autistic spectrum conditions have a difficulty with social communication. Specifically, they struggle to interpret and often cannot understand what different gestures, body movements, facial expressions, or noises mean. This module will explain strategies to help with communication in an attempt to reduce frustrations and misunderstandings with the people you support. 

On successful completion of this module, you will be able to:


  • Understand how confusing communication can be for people with autism.

  • Explain some strategies to help people who have autism with communication.


Module Length: 24 Minutes

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Autism, Social Relationships

About this module:

People with autism can experience difficulties with social relationships. These difficulties can lead to isolation and in turn depression and poor mental health.  This module will explain these difficulties and help you to think towards some useful strategies so the people you support can move towards a more social life. 

On successful completion of this module, you will be able to:


  • Understand the social difficulties that people with autism have trying to be social.

  • Understand the effects as well as the benefits that socialization has on people with autism.
  • Learn new approaches in helping the people you support with autism be able to socialize and form friendships and relationships.


Module Length: 24 Minutes

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Autism, Social Relationships

About this module:

People with autism can experience difficulties with social relationships. These difficulties can lead to isolation and in turn depression and poor mental health.  This module will explain these difficulties and help you to think towards some useful strategies so the people you support can move towards a more social life. 

On successful completion of this module, you will be able to:


  • Understand the social difficulties that people with autism have trying to be social.

  • Understand the effects as well as the benefits that socialization has on people with autism.
  • Learn new approaches in helping the people you support with autism be able to socialize and form friendships and relationships.


Module Length: 24 Minutes

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Bad News - How to Break It

About this module:

Bad news is any news that drastically and negatively alters someone’s view of the future. The concept of what is bad news for someone you support can be different from what it is for you or me. This module will guide and support you in the process of helping someone understand bad news.

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

Learning outcomes from this module:


  • Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.

  • Explain the detrimental effects of hiding bad news from people.
  • Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
  • Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.


Module Length: 35 Minutes

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Bad News - How to Break It

About this module:

Bad news is any news that drastically and negatively alters someone’s view of the future. The concept of what is bad news for someone you support can be different from what it is for you or me. This module will guide and support you in the process of helping someone understand bad news.

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

Learning outcomes from this module:


  • Describe what bad news is and explain the importance of people understanding and being part of the bad news in their lives.

  • Explain the detrimental effects of hiding bad news from people.
  • Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.
  • Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.


Module Length: 35 Minutes

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Bad News - Preparing Someone For

About this module:

Our understanding of bad news does not happen in one moment. It is a process, not a one-off event. For all of us, understanding has to be built gradually, over hours, days, weeks, months, or even years. This module will examine the variety of approaches and strategies that help people with different abilities through the process of preparing and understanding bad news.

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

Learning outcomes for this module:


  • Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.

  • Understand the different ways that people may understand and express grief.


Module Length: 31 Minutes

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Bad News - Preparing Someone For

About this module:

Our understanding of bad news does not happen in one moment. It is a process, not a one-off event. For all of us, understanding has to be built gradually, over hours, days, weeks, months, or even years. This module will examine the variety of approaches and strategies that help people with different abilities through the process of preparing and understanding bad news.

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

Learning outcomes for this module:


  • Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.

  • Understand the different ways that people may understand and express grief.


Module Length: 31 Minutes

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Bad News - Who Can Break It?

About this module:

One worry that people have is whether they have the right to break bad news to someone. Is it okay? Is it their responsibility?  Nobody possesses all the possible information and knowledge to break bad news.  This module will offer insight on the different roles that you, other professionals and people in the person you support’s network play in breaking bad news.

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

Learning outcomes for this module:


  • Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.

  • Explain the support that you and other people in the person’s life might need in order to be able to manage feelings of loss and grief.


Module Length: 30 Minutes

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Bad News - Who Can Break It?

About this module:

One worry that people have is whether they have the right to break bad news to someone. Is it okay? Is it their responsibility?  Nobody possesses all the possible information and knowledge to break bad news.  This module will offer insight on the different roles that you, other professionals and people in the person you support’s network play in breaking bad news.

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

Learning outcomes for this module:


  • Understand the different roles that you, other professionals and people in the person’s support network play in breaking bad news.

  • Explain the support that you and other people in the person’s life might need in order to be able to manage feelings of loss and grief.


Module Length: 30 Minutes

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Bad News - Will They Understand?

About this module:

The people we support learn and understand in a variety of ways. We should never assume that someone does not understand simply because they cannot or do not answer yes or no. People should be told bad news even if they need a little more help understanding things. This module will help you to understand that people may understand and express grief differently and offer tools for you to help support them in their understanding of their grief.

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

Learning outcomes for this module:


  • Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.

  • Understand the different ways that people may understand and express grief.


Module Length: 28 Minutes

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Bad News - Will They Understand?

About this module:

The people we support learn and understand in a variety of ways. We should never assume that someone does not understand simply because they cannot or do not answer yes or no. People should be told bad news even if they need a little more help understanding things. This module will help you to understand that people may understand and express grief differently and offer tools for you to help support them in their understanding of their grief.

This module features presentations from Amanda Cresswell, Louise Heatley, Monica Stannard, and Irene Tuffrey-Wijne.

 

Learning outcomes for this module:


  • Use a variety of approaches and strategies to help people with different abilities through the process of preparing for and understanding bad news.

  • Understand the different ways that people may understand and express grief.


Module Length: 28 Minutes

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Boundaries, Paid Friends

About this module:

This module will help you to provide a caring and friendly relationship without blurring boundaries. You will gain a better understanding of why we are not friends and we are not family to those we support.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain why we are not friends and we are not family.


Module Length: 20 Minutes

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Boundaries, Paid Friends

About this module:

This module will help you to provide a caring and friendly relationship without blurring boundaries. You will gain a better understanding of why we are not friends and we are not family to those we support.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain why we are not friends and we are not family.


Module Length: 20 Minutes

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Boundaries, Public and Private

About this module:

Public and private are concepts that are important to all of us. The idea of what is a private space and what is a public space is more complex than you might think. This module introduces some approaches you can use to help people to learn about the differences between public and private spaces.   

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Describe the importance of and difference between public and private places and spaces.


Module Length: 20 Minutes

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Boundaries, Public and Private

About this module:

Public and private are concepts that are important to all of us. The idea of what is a private space and what is a public space is more complex than you might think. This module introduces some approaches you can use to help people to learn about the differences between public and private spaces.   

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Describe the importance of and difference between public and private places and spaces.


Module Length: 20 Minutes

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Boundaries, Public vs. Private

About this module:

This module introduces some approaches and strategies you can use to help recognize the difference between private and public information and know when to and when not to share information with others.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the value in both public information and private information.

  • Explain what private information is and the importance in keeping private information private.


Module Length: 28 Minutes

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Boundaries, Public vs. Private

About this module:

This module introduces some approaches and strategies you can use to help recognize the difference between private and public information and know when to and when not to share information with others.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the value in both public information and private information.

  • Explain what private information is and the importance in keeping private information private.


Module Length: 28 Minutes

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Boundaries, Touch

About this module:

When was the last time someone patted you on the head? In this module Dave Hingsburger explains the importance of healthy, dignified and professional boundaries regarding touch. With a series of straightforward approaches this module will help you to provide maximum privacy and therefore maximum dignity.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Value the bodies of the people you support and know how to enable healthy, professional boundaries regarding touch.

  • Explain why maximum privacy equals maximum dignity.


Module Length: 36 Minutes

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Boundaries, Touch

About this module:

When was the last time someone patted you on the head? In this module Dave Hingsburger explains the importance of healthy, dignified and professional boundaries regarding touch. With a series of straightforward approaches this module will help you to provide maximum privacy and therefore maximum dignity.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Value the bodies of the people you support and know how to enable healthy, professional boundaries regarding touch.

  • Explain why maximum privacy equals maximum dignity.


Module Length: 36 Minutes

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Boundaries, Why Boundaries?

About this module:

Boundaries are the most important social skill that people need to learn. The people you support need to learn about boundaries to be safe from being victimized or accused of being a victimizer, to develop friendships and relationships, and much more. This module will help you to respect and teach boundaries.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain what boundaries are and why they are important for you and the people you support.

  • Understand that both boundaries and privacy are learned skills that need to be taught as well as respected.


Module Length: 33 Minutes

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Boundaries, Why Boundaries?

About this module:

Boundaries are the most important social skill that people need to learn. The people you support need to learn about boundaries to be safe from being victimized or accused of being a victimizer, to develop friendships and relationships, and much more. This module will help you to respect and teach boundaries.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain what boundaries are and why they are important for you and the people you support.

  • Understand that both boundaries and privacy are learned skills that need to be taught as well as respected.


Module Length: 33 Minutes

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Circle of Friends

About this module:

We all have and need people in our lives. This module will introduce you to a strategy of support called a 'circle of support.' We will describe how a circle of friends can be established, how people can maintain control over the process, and some of the purposes and outcomes that a circle can help to deliver and develop.

This module features presentations from Patti Scott, Jack Pearpoint, Tyrone Towers, and Doug Smith.

 

On successful completion of this module, you will be able to:


  • Explain the benefits of a circle of support.

  • Explain how a circle of support can be established.


Module Length: 34 Minutes

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Circle of Friends

About this module:

We all have and need people in our lives. This module will introduce you to a strategy of support called a 'circle of support.' We will describe how a circle of friends can be established, how people can maintain control over the process, and some of the purposes and outcomes that a circle can help to deliver and develop.

This module features presentations from Patti Scott, Jack Pearpoint, Tyrone Towers, and Doug Smith.

 

On successful completion of this module, you will be able to:


  • Explain the benefits of a circle of support.

  • Explain how a circle of support can be established.


Module Length: 34 Minutes

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Communication Without Words

About this module:

There will never be a person that you support who cannot communicate. This module introduces strategies and approaches that you can use to support better communication.

This module features presentations from Lynda Kahn, Simon Haywood and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Recognize the different ways people can communicate, including without words.

  • Understand your role in using the different forms of communication.


Module Length: 25 Minutes

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Communication Without Words

About this module:

There will never be a person that you support who cannot communicate. This module introduces strategies and approaches that you can use to support better communication.

This module features presentations from Lynda Kahn, Simon Haywood and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Recognize the different ways people can communicate, including without words.

  • Understand your role in using the different forms of communication.


Module Length: 25 Minutes

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Communication, More Than Speech

About this module:

Alternative and augmentative communication (also known as AAC) is a term used to describe aids that support or replace speech and understand communication. This module will help you learn about some of the AAC tools that may be useful to support and understand communication.

On successful completion of this module, you will be able to:


  • Describe a wide variety of the alternative and augmentative communication tools that are helpful to support and understand communication.

  • Understand the importance of communication and the variety of ways we can communicate such as with words and noises and non-verbally with gestures and expressions.


Module Length: 22 Minutes

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Communication, More Than Speech

About this module:

Alternative and augmentative communication (also known as AAC) is a term used to describe aids that support or replace speech and understand communication. This module will help you learn about some of the AAC tools that may be useful to support and understand communication.

On successful completion of this module, you will be able to:


  • Describe a wide variety of the alternative and augmentative communication tools that are helpful to support and understand communication.

  • Understand the importance of communication and the variety of ways we can communicate such as with words and noises and non-verbally with gestures and expressions.


Module Length: 22 Minutes

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Communication, Supporting Understanding

About this module:

Communication is a two-way process. For this reason, it is important to help people to understand communication as well as express it. This module explores the different factors that can affects people’s understanding of communication and introduces some helpful approaches you can use.

On successful completion of this module, you will be able to:


  • Discuss the different factors that can affect people’s understanding of communication.

  • Explain what you can do to make it easier for people to understand communication.


Module Length: 26 Minutes

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Communication, Supporting Understanding

About this module:

Communication is a two-way process. For this reason, it is important to help people to understand communication as well as express it. This module explores the different factors that can affects people’s understanding of communication and introduces some helpful approaches you can use.

On successful completion of this module, you will be able to:


  • Discuss the different factors that can affect people’s understanding of communication.

  • Explain what you can do to make it easier for people to understand communication.


Module Length: 26 Minutes

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Communication, The Barriers

About this module:

Communication is what makes us human. Everyone has the potential to communicate. This module will help you to understand the personal, social, and physical communication barriers that the people you support may be experiencing.

On successful completion of this module, you will be able to:


  • Define communication.

  • Describe the personal, social, and physical barriers to communication and the potential impact of these barriers.


Module Length: 20 Minutes

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Communication, The Barriers

About this module:

Communication is what makes us human. Everyone has the potential to communicate. This module will help you to understand the personal, social, and physical communication barriers that the people you support may be experiencing.

On successful completion of this module, you will be able to:


  • Define communication.

  • Describe the personal, social, and physical barriers to communication and the potential impact of these barriers.


Module Length: 20 Minutes

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Communication, Your Role

About this module:

Great support is about great communication. This module will help you to understand the importance of good communication and give you the strategies and approaches to make it happen.

This module features presentations from Kathie Snow.

 

On successful completion of this module, you will be able to:


  • Understand what good communication is and why is it so important.

  • Explain how you can use your role to support good communication.


Module Length: 42 Minutes

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Communication, Your Role

About this module:

Great support is about great communication. This module will help you to understand the importance of good communication and give you the strategies and approaches to make it happen.

This module features presentations from Kathie Snow.

 

On successful completion of this module, you will be able to:


  • Understand what good communication is and why is it so important.

  • Explain how you can use your role to support good communication.


Module Length: 42 Minutes

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Damage and Intrusion of Self

About this module:

This module will help you to understand the need to be a safe person, respect boundaries, understand your power, and take great care in how you interact with the people you help. Together these principles help to form a foundation of a trusting and supportive relationship.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Describe how easily "self" can be violated

  • Understand why the people you support have a difficult time forming a strong sense of self.


Module Length: 30 Minutes

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Damage and Intrusion of Self

About this module:

This module will help you to understand the need to be a safe person, respect boundaries, understand your power, and take great care in how you interact with the people you help. Together these principles help to form a foundation of a trusting and supportive relationship.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Describe how easily "self" can be violated

  • Understand why the people you support have a difficult time forming a strong sense of self.


Module Length: 30 Minutes

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Dementia and Communication

About this module:

Sometimes it can seem that people with dementia are cut off, perhaps talking in ways that do not appear to make sense and even deliberately not communicating. This module will present a number of strategies you can use to more effectively communicate with someone who has dementia.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Respond to the reality of the person with dementia with a calming and reassuring approach.

  • Describe how to most effectively communicate with someone who has dementia.


Module Length: 26 Minutes

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Dementia and Communication

About this module:

Sometimes it can seem that people with dementia are cut off, perhaps talking in ways that do not appear to make sense and even deliberately not communicating. This module will present a number of strategies you can use to more effectively communicate with someone who has dementia.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Respond to the reality of the person with dementia with a calming and reassuring approach.

  • Describe how to most effectively communicate with someone who has dementia.


Module Length: 26 Minutes

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Dementia and Life Story Work

About this module:

Life story work is one of the most integral parts of good quality care for someone with dementia. If we are going to communicate with people with dementia, we need to see them as whole people with a history that affects their present, with likes and dislikes, desires, and fears. This module will help you to understand the benefits of getting to know someone’s past in order to better support that person today.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Understand the benefits of and know how to best support the development of the individual’s life story.


Module Length: 25 Minutes

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Dementia and Life Story Work

About this module:

Life story work is one of the most integral parts of good quality care for someone with dementia. If we are going to communicate with people with dementia, we need to see them as whole people with a history that affects their present, with likes and dislikes, desires, and fears. This module will help you to understand the benefits of getting to know someone’s past in order to better support that person today.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Understand the benefits of and know how to best support the development of the individual’s life story.


Module Length: 25 Minutes

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Dementia and Pain

About this module:

As we get older, we all begin to experience increased levels of pain. For people with dementia, there are a number of factors that mean their pain often goes undiagnosed and so they do not receive the necessary pain relief. In this module, we will help you to be able to better recognize and manage the pain that people experience.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Recognize and manage pain experienced by people with dementia


Module Length: 22 Minutes

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Dementia and Pain

About this module:

As we get older, we all begin to experience increased levels of pain. For people with dementia, there are a number of factors that mean their pain often goes undiagnosed and so they do not receive the necessary pain relief. In this module, we will help you to be able to better recognize and manage the pain that people experience.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Recognize and manage pain experienced by people with dementia


Module Length: 22 Minutes

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Dementia and the Physical Environment

About this module:

As dementia develops people become much more dependent on the structure of the environment in order to cope. This module presents a wide range of practical strategies to support the physical environment of a person with dementia.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Apply a wide range of practical strategies that will support the environment of a person with dementia.


Module Length: 39 Minutes

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Dementia and the Physical Environment

About this module:

As dementia develops people become much more dependent on the structure of the environment in order to cope. This module presents a wide range of practical strategies to support the physical environment of a person with dementia.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Apply a wide range of practical strategies that will support the environment of a person with dementia.


Module Length: 39 Minutes

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Dementia, An Introduction

About this module:

The people we support are living longer. This also means they are developing all the conditions of older age. This module will introduce dementia and explain how it impacts the people you support. 

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Explain what the term dementia means.

  • Describe the different types of dementia.
  • Understand how dementia affects people.
  • Describe the changes in the brain that a person with dementia experiences and how these changes impact their reality.


Module Length: 38 Minutes

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Dementia, An Introduction

About this module:

The people we support are living longer. This also means they are developing all the conditions of older age. This module will introduce dementia and explain how it impacts the people you support. 

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Explain what the term dementia means.

  • Describe the different types of dementia.
  • Understand how dementia affects people.
  • Describe the changes in the brain that a person with dementia experiences and how these changes impact their reality.


Module Length: 38 Minutes

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Dementia, Early Signs and Diagnosis

About this module:

This module will help you to be able to identify the early signs of dementia and explain the importance of diagnosis.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Identify the early signs of dementia.

  • Explain the importance of diagnosing dementia.


Module Length: 25 Minutes

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Dementia, Early Signs and Diagnosis

About this module:

This module will help you to be able to identify the early signs of dementia and explain the importance of diagnosis.

This module features presentations from Diana Kerr.

 

On successful completion of this module, you will be able to:


  • Identify the early signs of dementia.

  • Explain the importance of diagnosing dementia.


Module Length: 25 Minutes

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Diversity and Disability

About this module:

This module emphasizes the true mission of our service, which is equal support, equal care, and equal respect. Dave also brings awareness to the often-overlooked understanding that disability is itself a type of diversity. This module will help you to recognize that every person is unique and to respect each person’s differences.

This module features presentations from Dave Hingsburger, Karyn Harvey, and Roger Ramsukh.

 

On successful completion of this module, you will be able to:


  • Support people with equal support, equal care and equal respect.

  • Recognize that every person is unique and respect each person’s differences.
  • Understand the ignorance and prejudice that comes from the societal myths about disability.
  • Understand how you’re presence in the community shapes the understanding, respect, and value the general public has for the people you support.


Module Length: 28 Minutes

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Diversity and Disability

About this module:

This module emphasizes the true mission of our service, which is equal support, equal care, and equal respect. Dave also brings awareness to the often-overlooked understanding that disability is itself a type of diversity. This module will help you to recognize that every person is unique and to respect each person’s differences.

This module features presentations from Dave Hingsburger, Karyn Harvey, and Roger Ramsukh.

 

On successful completion of this module, you will be able to:


  • Support people with equal support, equal care and equal respect.

  • Recognize that every person is unique and respect each person’s differences.
  • Understand the ignorance and prejudice that comes from the societal myths about disability.
  • Understand how you’re presence in the community shapes the understanding, respect, and value the general public has for the people you support.


Module Length: 28 Minutes

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Diversity and Race

About this module:

This module, written by Charles Archer and Roger Ramsukh, explains the importance of talking about race as well as provides strategies for managing racism from the people you are supporting.

This module features presentations from Charles Archer and Roger Ramsukh.

 

On successful completion of this module, you will be able to:


  • Understand the importance in starting to have conversations about race to break down barriers that exist amongst races.

  • Describe a range of strategies to manage personal attacks and discrimination.


Module Length: 42 Minutes

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Diversity and Race

About this module:

This module, written by Charles Archer and Roger Ramsukh, explains the importance of talking about race as well as provides strategies for managing racism from the people you are supporting.

This module features presentations from Charles Archer and Roger Ramsukh.

 

On successful completion of this module, you will be able to:


  • Understand the importance in starting to have conversations about race to break down barriers that exist amongst races.

  • Describe a range of strategies to manage personal attacks and discrimination.


Module Length: 42 Minutes

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Diversity and Women

About this module:

This module explains how women with disabilities are often overlooked and unrepresented. Karyn Harvey shares stories of courageous women with disabilities who have fought hard to find their voice.

This module features presentations from Karyn Harvey.

On successful completion of this module, you will be able to:


  • Help people to define who they are, how they lead their lives and what they need to be safe.

  • Explain how women with disabilities are often overlooked and unrepresented.
  • Understand and give examples of courageous woman with disabilities that have had to fight hard to find their voice.
  • Appreciate the importance of women in finding the strength to speak out, assert themselves and ultimately change their situation.


Module Length: 25 Minutes

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Diversity and Women

About this module:

This module explains how women with disabilities are often overlooked and unrepresented. Karyn Harvey shares stories of courageous women with disabilities who have fought hard to find their voice.

This module features presentations from Karyn Harvey.

On successful completion of this module, you will be able to:


  • Help people to define who they are, how they lead their lives and what they need to be safe.

  • Explain how women with disabilities are often overlooked and unrepresented.
  • Understand and give examples of courageous woman with disabilities that have had to fight hard to find their voice.
  • Appreciate the importance of women in finding the strength to speak out, assert themselves and ultimately change their situation.


Module Length: 25 Minutes

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Diversity, An Introduction

About this module:

Disability doesn’t discriminate. We have no option but to be true to the mission of service: equal support, equal care and equal respect. This module will offer real life examples as well as strategies to help you to help emphasize the importance of supporting people with respect and dignity, regardless of your personal opinions and belief.

This module features presentations from Dave Hingsburger and Karyn Harvey.

 

On successful completion of this module, you will be able to:


  • Understand the importance of supporting people with respect and dignity, regardless of your opinions and beliefs.

  • Understand that your role as a professional has boundaries, the most important being the boundary between you and what you think and who the person with the disability is and what they think.
  • Take time to be self reflective and hence a more self aware direct support professional.


Module Length: 22 Minutes

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Diversity, An Introduction

About this module:

Disability doesn’t discriminate. We have no option but to be true to the mission of service: equal support, equal care and equal respect. This module will offer real life examples as well as strategies to help you to help emphasize the importance of supporting people with respect and dignity, regardless of your personal opinions and belief.

This module features presentations from Dave Hingsburger and Karyn Harvey.

 

On successful completion of this module, you will be able to:


  • Understand the importance of supporting people with respect and dignity, regardless of your opinions and beliefs.

  • Understand that your role as a professional has boundaries, the most important being the boundary between you and what you think and who the person with the disability is and what they think.
  • Take time to be self reflective and hence a more self aware direct support professional.


Module Length: 22 Minutes

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Diversity, Sexuality, and Gender

About this module:

This module utilizes two stories to emphasize the importance of supporting people with respect and dignity, regardless of your own personal opinions and beliefs about their sexuality and/or gender identity.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the difference between your opinions, your beliefs and your responsibilities.

  • Realize that all people have the right to feel safe at work.
  • Understand that no on has the right to tell anyone how they should think or what they should believe.


Module Length: 20 Minutes

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Diversity, Sexuality, and Gender

About this module:

This module utilizes two stories to emphasize the importance of supporting people with respect and dignity, regardless of your own personal opinions and beliefs about their sexuality and/or gender identity.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Understand the difference between your opinions, your beliefs and your responsibilities.

  • Realize that all people have the right to feel safe at work.
  • Understand that no on has the right to tell anyone how they should think or what they should believe.


Module Length: 20 Minutes

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Down Syndrome - Characteristics

About this module:

This module will explore both the unique characteristics of Down syndrome as well as the most common myths and stereotypes.

On successful completion of this module, you will be able to:


  • Understand the physical, emotional, and learning characteristics that are common in people with Down syndrome.

  • Dispel some of the most common myths and stereotypes people with Down syndrome face.


Module Length: 20 Minutes

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Down Syndrome - Characteristics

About this module:

This module will explore both the unique characteristics of Down syndrome as well as the most common myths and stereotypes.

On successful completion of this module, you will be able to:


  • Understand the physical, emotional, and learning characteristics that are common in people with Down syndrome.

  • Dispel some of the most common myths and stereotypes people with Down syndrome face.


Module Length: 20 Minutes

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Down Syndrome - What is Down Syndrome?

About this module:

This module will help you to understand what Down syndrome is and what causes it. We will also review how and why people with Down syndrome are more alike everyone else in society than they are different.

On successful completion of this module, you will be able to:


  • Understand what down syndrome is and what causes it to occur.

  • Explain how people with Down syndrome are more alike everyone else in society than different.


Module Length: 20 Minutes

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Down Syndrome - What is Down Syndrome?

About this module:

This module will help you to understand what Down syndrome is and what causes it. We will also review how and why people with Down syndrome are more alike everyone else in society than they are different.

On successful completion of this module, you will be able to:


  • Understand what down syndrome is and what causes it to occur.

  • Explain how people with Down syndrome are more alike everyone else in society than different.


Module Length: 20 Minutes

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Down Syndrome and Communication

About this module:

People with Down syndrome face specific challenges in relation to how they communicate. This module will review a range of elements to consider when communicating with someone who has Down syndrome.

On successful completion of this module, you will be able to:


  • Understand the challenges people have communicating.

  • Explain the different ways people might communicate with others.
  • Describe the possible purpose of “self-talk.”


Module Length: 20 Minutes

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Down Syndrome and Communication

About this module:

People with Down syndrome face specific challenges in relation to how they communicate. This module will review a range of elements to consider when communicating with someone who has Down syndrome.

On successful completion of this module, you will be able to:


  • Understand the challenges people have communicating.

  • Explain the different ways people might communicate with others.
  • Describe the possible purpose of “self-talk.”


Module Length: 20 Minutes

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Down Syndrome and Learning

About this module:

Although each person is different, people with Down syndrome share certain ways of learning. This module will introduce you to a range of straightforward strategies that you can use to maximize the potential of the person you support.

On successful completion of this module, you will be able to:


  • Understand the learning characteristics that are common in people with Down syndrome.

  • Explain strategies that can best support the learning needs of those you support.


Module Length: 20 Minutes

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Down Syndrome and Learning

About this module:

Although each person is different, people with Down syndrome share certain ways of learning. This module will introduce you to a range of straightforward strategies that you can use to maximize the potential of the person you support.

On successful completion of this module, you will be able to:


  • Understand the learning characteristics that are common in people with Down syndrome.

  • Explain strategies that can best support the learning needs of those you support.


Module Length: 20 Minutes

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Down Syndrome, Health, and Wellness

About this module:

There are a range of health conditions that specifically affect people with Down syndrome. After completing this module, you will be able to assist the person you support to lead a healthier life.

On successful completion of this module, you will be able to:


  • Understand a range of specific health conditions and how they affect people with Down syndrome.

  • Explain how people with Down syndrome can use diet and exercise to lead a healthier life.


Module Length: 20 Minutes

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Down Syndrome, Health, and Wellness

About this module:

There are a range of health conditions that specifically affect people with Down syndrome. After completing this module, you will be able to assist the person you support to lead a healthier life.

On successful completion of this module, you will be able to:


  • Understand a range of specific health conditions and how they affect people with Down syndrome.

  • Explain how people with Down syndrome can use diet and exercise to lead a healthier life.


Module Length: 20 Minutes

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End of Life Care - Emotional Support

About this module:

In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. It is not easy to think about death and dying. Many staff are unprepared for this part of their job. Many are worried or even frightened about this, especially if they have never been closely involved with people dying. So, they are not sure what it’s like, or what is expected of them. It is important however, to offer help with the person’s feeling and emotions when they are dying. In this module you will learn how to support someone’s emotional needs throughout their end of life care.

This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.

On successful completion of this module, you will be able to:


  • Learn how and what to say when someone you support is dying and needs end of life care.

  • Understand the role that cultural and religious ideals play in end of life care.


Module Length: 38 Minutes

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End of Life Care - Emotional Support

About this module:

In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. It is not easy to think about death and dying. Many staff are unprepared for this part of their job. Many are worried or even frightened about this, especially if they have never been closely involved with people dying. So, they are not sure what it’s like, or what is expected of them. It is important however, to offer help with the person’s feeling and emotions when they are dying. In this module you will learn how to support someone’s emotional needs throughout their end of life care.

This module features presentations from Louise Heatley, Sue Marsden, Richard Keagan-Bull, and Jean Willson.

On successful completion of this module, you will be able to:


  • Learn how and what to say when someone you support is dying and needs end of life care.

  • Understand the role that cultural and religious ideals play in end of life care.


Module Length: 38 Minutes

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End of Life Care - Support After Death

About this module:

However much a death is expected, it is usually experienced as a shock. This is true for staff, family and the people you support alike. People may cope with the news of a death in many different ways. In this module, we talk about ways in which you can support each other through bereavement, and ways to look after yourself.

This module features presentations from Richard Keagan-Bull, Gary Kent and Jean Willson.

On successful completion of this module, you will be able to:


  • Understand the grieving process and how it affects people.

  • Learn new ways to look after yourself and others through bereavement.


Module Length: 34 Minutes

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End of Life Care - Support After Death

About this module:

However much a death is expected, it is usually experienced as a shock. This is true for staff, family and the people you support alike. People may cope with the news of a death in many different ways. In this module, we talk about ways in which you can support each other through bereavement, and ways to look after yourself.

This module features presentations from Richard Keagan-Bull, Gary Kent and Jean Willson.

On successful completion of this module, you will be able to:


  • Understand the grieving process and how it affects people.

  • Learn new ways to look after yourself and others through bereavement.


Module Length: 34 Minutes

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End of Life Care - Support While Dying

About this module:

It is not easy to think about death and dying. So, when you find out someone you support is going to die, it can be devastating. Many staff are unprepared for this part of their job. They are not sure what it is like, or what is expected of them. This module will help you to know what to expect someone is going to die and what your role is in this process.

This module features presentations from Louise Heatley, Irene Tuffrey Wijne and Jean Willson.

On successful completion of this module, you will be able to:


  • Support people at the end of their lives.

  • Recognize the physical changes that occur when someone is approaching death.


Module Length: 32 Minutes

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End of Life Care - Support While Dying

About this module:

It is not easy to think about death and dying. So, when you find out someone you support is going to die, it can be devastating. Many staff are unprepared for this part of their job. They are not sure what it is like, or what is expected of them. This module will help you to know what to expect someone is going to die and what your role is in this process.

This module features presentations from Louise Heatley, Irene Tuffrey Wijne and Jean Willson.

On successful completion of this module, you will be able to:


  • Support people at the end of their lives.

  • Recognize the physical changes that occur when someone is approaching death.


Module Length: 32 Minutes

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End of Life Care and Death

About this module:

In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. Many staff are unprepared for this part of their job, and are worried or even frightened about this, especially if they have never been closely involved with people dying. In this module you will learn what end of life care is, it’s purpose, who should be involved in this type of care and most importantly what your role is in supporting someone at the end of their life.

This module features presentations from Louise Heatley, Sue Marsden, Irene Tuffrey Wijne, and Jean Willson.

On successful completion of this module, you will be able to:


  • Understand what end of life care is and what your role is when someone reaches the end of their life.

  • Distinguish between supporting someone with how they want to die and how they want to live.


Module Length: 44 Minutes

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End of Life Care and Death

About this module:

In the process of doing your work, you likely have developed close bonds with the people you support. So, when you find out that someone is going to die, it can be devastating. Supporting people throughout their lives includes supporting them at the end of their lives as well. Many staff are unprepared for this part of their job, and are worried or even frightened about this, especially if they have never been closely involved with people dying. In this module you will learn what end of life care is, it’s purpose, who should be involved in this type of care and most importantly what your role is in supporting someone at the end of their life.

This module features presentations from Louise Heatley, Sue Marsden, Irene Tuffrey Wijne, and Jean Willson.

On successful completion of this module, you will be able to:


  • Understand what end of life care is and what your role is when someone reaches the end of their life.

  • Distinguish between supporting someone with how they want to die and how they want to live.


Module Length: 44 Minutes

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FASD and Daily Routines

About this module:

Routines and patterns can help people with Fetal Alcohol Spectrum Disorder (FASD) make sense of their days and weeks and be successful. Each person who interacts with the person with FASD should follow routines in order to decrease the potential for confusion and frustration. In this module we will review some general actions to support someone who has FASD in the routines of daily life.

This module features presentations from Elizabeth McWilliam and Marsha Wilson.

 

On successful completion of this module, you will be able to:


  • Describe and understand how to successfully support people who have FASD with their daily routines.

  • Understand a range of accommodations that may make it easier for the person you support to manage with their daily routine.


Module Length: 31 Minutes

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FASD and Daily Routines

About this module:

Routines and patterns can help people with Fetal Alcohol Spectrum Disorder (FASD) make sense of their days and weeks and be successful. Each person who interacts with the person with FASD should follow routines in order to decrease the potential for confusion and frustration. In this module we will review some general actions to support someone who has FASD in the routines of daily life.

This module features presentations from Elizabeth McWilliam and Marsha Wilson.

 

On successful completion of this module, you will be able to:


  • Describe and understand how to successfully support people who have FASD with their daily routines.

  • Understand a range of accommodations that may make it easier for the person you support to manage with their daily routine.


Module Length: 31 Minutes

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FASD Explained

About this module:

Historically many people with Fetal Alcohol Spectrum Disorder (FASD) have not been understood or properly supported. This module will provide you with information so that you can understand FASD and how it may affect the people you support.

This module features presentations from Christine Lilley and Myles Himmelreich.

 

On successful completion of this module, you will be able to:


  • Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.

  • Understand the differences and difficulties that people with FASD experience.


Module Length: 27 Minutes

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FASD Explained

About this module:

Historically many people with Fetal Alcohol Spectrum Disorder (FASD) have not been understood or properly supported. This module will provide you with information so that you can understand FASD and how it may affect the people you support.

This module features presentations from Christine Lilley and Myles Himmelreich.

 

On successful completion of this module, you will be able to:


  • Explain what Fetal Alcohol Spectrum Disorder is and how it affects the brain.

  • Understand the differences and difficulties that people with FASD experience.


Module Length: 27 Minutes

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FASD Lessons Learned

About this module:

This module presents some important lessons that have been learned from people living with Fetal Alcohol Spectrum Disorder (FASD), their families, friends and supporters.

This module features presentations from Myles Himmelreich, Elizabeth McWilliams and Marsha Wilson.

 

On successful completion of this module, you will be able to:


  • Explain what successful support means for people with Fetal Alcohol Spectrum Disorder (FASD).


Module Length: 35 Minutes

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FASD Lessons Learned

About this module:

This module presents some important lessons that have been learned from people living with Fetal Alcohol Spectrum Disorder (FASD), their families, friends and supporters.

This module features presentations from Myles Himmelreich, Elizabeth McWilliams and Marsha Wilson.

 

On successful completion of this module, you will be able to:


  • Explain what successful support means for people with Fetal Alcohol Spectrum Disorder (FASD).


Module Length: 35 Minutes

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FASD Support Strategies

About this module:

This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with Fetal Alcohol Spectrum Disorder (FASD).

This module features presentations from Myles Himmelreich, Christine Lilley and Elizabeth McWilliams.

 

On successful completion of this module, you will be able to:


  • Describe and implement a wide range of practical approaches to successfully support people who have FASD.


Module Length: 22 Minutes

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FASD Support Strategies

About this module:

This module will provide you with information and basic, practical adjustments that can lead to good lives for the people you support who live with Fetal Alcohol Spectrum Disorder (FASD).

This module features presentations from Myles Himmelreich, Christine Lilley and Elizabeth McWilliams.

 

On successful completion of this module, you will be able to:


  • Describe and implement a wide range of practical approaches to successfully support people who have FASD.


Module Length: 22 Minutes

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Finding and Building Community

About this module:

This module will focus on how you can help people to find and build their presence in their community. With your understanding of the person's interests, strengths, gifts and dreams, this module will help you to explore ways to discover and develop rich the resources and connections that are hidden in every community.

This module features presentations from Beth Mount, Patti Scott and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Describe a range of approaches and strategies that can be applied to help people find and build a community

  • Help people to find and build their presence in their community


Module Length: 37 Minutes

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Finding and Building Community

About this module:

This module will focus on how you can help people to find and build their presence in their community. With your understanding of the person's interests, strengths, gifts and dreams, this module will help you to explore ways to discover and develop rich the resources and connections that are hidden in every community.

This module features presentations from Beth Mount, Patti Scott and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Describe a range of approaches and strategies that can be applied to help people find and build a community

  • Help people to find and build their presence in their community


Module Length: 37 Minutes

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Finding and Building Friendships

About this module:

Loneliness may be a consequence of a lack of opportunities and skills to learn how to be a social being. This module introduces some approaches and strategies you can use to help people find and build friendships.

This module features presentations from Beth Mount, Jack Pearpoint and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define and explain the importance of friendships.

  • Describe a range of approaches and strategies that can help people find and build friendships and community.


Module Length: 27 Minutes

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Finding and Building Friendships

About this module:

Loneliness may be a consequence of a lack of opportunities and skills to learn how to be a social being. This module introduces some approaches and strategies you can use to help people find and build friendships.

This module features presentations from Beth Mount, Jack Pearpoint and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define and explain the importance of friendships.

  • Describe a range of approaches and strategies that can help people find and build friendships and community.


Module Length: 27 Minutes

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Five Valued Experiences

About this module:

This module explores John O'Brien's five valued experiences and how they can help the people you support to achieve a good and meaningful life.

This module features presentations from Beth Mount, Marc Tumeinski and Lynda Kahn.

 

On successful completion of this module, you will be able to:


  • Define John O'Brien's five valued experiences

  • Explain how the five valued experiences can support a good and meaningful life.


Module Length: 40 Minutes

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Five Valued Experiences

About this module:

This module explores John O'Brien's five valued experiences and how they can help the people you support to achieve a good and meaningful life.

This module features presentations from Beth Mount, Marc Tumeinski and Lynda Kahn.

 

On successful completion of this module, you will be able to:


  • Define John O'Brien's five valued experiences

  • Explain how the five valued experiences can support a good and meaningful life.


Module Length: 40 Minutes

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Friendship Challenges

About this module:

This module explores some of the challenges you will experience when helping people to maintain friendships.  This module goes on to give you some strategies to work through these challenges.

This module features presentations from Dave Hasbury and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Detail the potential challenges that you may face when helping people to find friendships

  • Explain how you can help the people you support to tackle negative and discriminatory attitudes


Module Length: 32 Minutes

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Friendship Challenges

About this module:

This module explores some of the challenges you will experience when helping people to maintain friendships.  This module goes on to give you some strategies to work through these challenges.

This module features presentations from Dave Hasbury and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Detail the potential challenges that you may face when helping people to find friendships

  • Explain how you can help the people you support to tackle negative and discriminatory attitudes


Module Length: 32 Minutes

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Growing Older - Adapting

About this module:

Just because someone you support is growing older does not mean their lifestyle has to end. Being able to adapt existing activities, find new opportunities, being connected with people and places, and being as fully involved in decision-making as possible are ways that people can grow older and continue to say actively involved and engaged in life. As people grow older their home environment might also become a more important part of their life, particularly if they are finding it more difficult to go out. Getting these things right will help people to enjoy life as they grow older. This module will help you to understand the changes that may be happening to the people you support and ways to support them to continue to lead lives that are enjoyable and fulfilling as they grow older.

This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.

On successful completion of this module, you will be able to:


  • Understand how you can support people to age well through keeping friendships and connections and adapting their lifestyle.

  • Help people to cope with challenges and difficulties they may face, particularly as they become frailer and lose some independence.


Module Length: 50 Minutes

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Growing Older - Adapting

About this module:

Just because someone you support is growing older does not mean their lifestyle has to end. Being able to adapt existing activities, find new opportunities, being connected with people and places, and being as fully involved in decision-making as possible are ways that people can grow older and continue to say actively involved and engaged in life. As people grow older their home environment might also become a more important part of their life, particularly if they are finding it more difficult to go out. Getting these things right will help people to enjoy life as they grow older. This module will help you to understand the changes that may be happening to the people you support and ways to support them to continue to lead lives that are enjoyable and fulfilling as they grow older.

This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett, Gina Brelesky, Seth Keller, and Gary Kent.

On successful completion of this module, you will be able to:


  • Understand how you can support people to age well through keeping friendships and connections and adapting their lifestyle.

  • Help people to cope with challenges and difficulties they may face, particularly as they become frailer and lose some independence.


Module Length: 50 Minutes

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Growing Older - Emotional Support

About this module:

Emotional well-being means feeling contented with life, living without a high level of worry or anxiety and having confidence that things will be okay in the future. Everyone is different in how they respond emotionally to growing older. It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will offer tools to help you to support people to share their thoughts and concerns and use this information to discuss and make the changes to reduce feelings of anxiety and depression that are common later in life.

This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett and Gina Brelesky.

On successful completion of this module, you will be able to:


  • Understand the changes the people you support may experience as they grow older, and how this may affect their emotional well-being.


Module Length: 37 Minutes

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Growing Older - Emotional Support

About this module:

Emotional well-being means feeling contented with life, living without a high level of worry or anxiety and having confidence that things will be okay in the future. Everyone is different in how they respond emotionally to growing older. It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will offer tools to help you to support people to share their thoughts and concerns and use this information to discuss and make the changes to reduce feelings of anxiety and depression that are common later in life.

This module was written by Christine Towers and features presentations from Christine Towers, Ian Davies, Rita Arnett and Gina Brelesky.

On successful completion of this module, you will be able to:


  • Understand the changes the people you support may experience as they grow older, and how this may affect their emotional well-being.


Module Length: 37 Minutes

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Growing Older - Staying Healthy

About this module:

Focusing on the health of the people you support as they grow older is central to your role. Without good health, the person you support will miss out on many opportunities, which can in turn, have a negative impact on their physical and mental health. This module will help you to understand the changes that may be happening to the people you support and ways to support them to learn and understand the importance of continuing to lead a healthy lifestyle, as they grow older.

This module was written by Christine Towers and features presentations from Rita Arnett and Seth Keller.

On successful completion of this module, you will be able to:


  • Understand how you can support people to age well through staying healthy.


Module Length: 30 Minutes

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Growing Older - Staying Healthy

About this module:

Focusing on the health of the people you support as they grow older is central to your role. Without good health, the person you support will miss out on many opportunities, which can in turn, have a negative impact on their physical and mental health. This module will help you to understand the changes that may be happening to the people you support and ways to support them to learn and understand the importance of continuing to lead a healthy lifestyle, as they grow older.

This module was written by Christine Towers and features presentations from Rita Arnett and Seth Keller.

On successful completion of this module, you will be able to:


  • Understand how you can support people to age well through staying healthy.


Module Length: 30 Minutes

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Helping Families Transition

About this module:

Transitions of any kind can be difficult. As the people you support transition into paid services it can be an especially difficult time for family members. This module will introduce some strategies you can use to help people transition more easily.

This module features presentations from Clara Berg, Evelyn Perez and Janis Swindlehurst.

 

On successful completion of this module, you will be able to:


  • Understand the difficulties that families may have as they transition into services.

  • Learn how to work together with families to alleviate the difficulties they may experience as they begin to use services.


Module Length: 23 Minutes

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Helping Families Transition

About this module:

Transitions of any kind can be difficult. As the people you support transition into paid services it can be an especially difficult time for family members. This module will introduce some strategies you can use to help people transition more easily.

This module features presentations from Clara Berg, Evelyn Perez and Janis Swindlehurst.

 

On successful completion of this module, you will be able to:


  • Understand the difficulties that families may have as they transition into services.

  • Learn how to work together with families to alleviate the difficulties they may experience as they begin to use services.


Module Length: 23 Minutes

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Helping People Be in Control

About this module:

How can we help people to be in control of their lives? This module introduces a range of practical approaches and strategies that you can use to help people to be in control.

This module features presentations from Simon Duffy, Steve Dymond, Lynda Kahn and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how you can help people to make good decisions.

  • Implement practical strategies for helping the people you support stay in control while remaining safe.
  • Help the people you support the learn self-advocacy as a powerful way of taking control of their life.


Module Length: 29 Minutes

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Helping People Be in Control

About this module:

How can we help people to be in control of their lives? This module introduces a range of practical approaches and strategies that you can use to help people to be in control.

This module features presentations from Simon Duffy, Steve Dymond, Lynda Kahn and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how you can help people to make good decisions.

  • Implement practical strategies for helping the people you support stay in control while remaining safe.
  • Help the people you support the learn self-advocacy as a powerful way of taking control of their life.


Module Length: 29 Minutes

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Helping People to Manage Support Funding Creatively

About this module:

This module will help you to assist the person you support to find ways to manage their support funding creatively.

 

On successful completion of this module, you will be able to:


  • Explain what it means to have control of your support funding.

  • Understand the different ways that someone may be able to use their funding.
  • Describe how people can use their funding to have more choice and control in their life.
  • Describe how funding and hours can be used flexibly.


Module Length: 48 Minutes

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Helping People to Manage Support Funding Creatively

About this module:

This module will help you to assist the person you support to find ways to manage their support funding creatively.

 

On successful completion of this module, you will be able to:


  • Explain what it means to have control of your support funding.

  • Understand the different ways that someone may be able to use their funding.
  • Describe how people can use their funding to have more choice and control in their life.
  • Describe how funding and hours can be used flexibly.


Module Length: 48 Minutes

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Improving Communication With Families

About this module:

It is important to develop strong and positive relationships with the families of the people you support. In difficult times, it is important that the staff and family feel like partners and not adversaries. Good communication is essential to make a positive experience for everyone involved. This module will address some key issues and offer strategies that you can implement to help improve communication with families.

This module features presentations from Janis Swindlehurst, Maria Hodermarska, and Clara Berg.

 

On successful completion of this module, you will be able to:


  • Understand the importance of communication in developing a positive and trusting relationship with families of the people you support.

  • Learn different strategies to improve how you communicate with families.


Module Length: 27 Minutes

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Improving Communication With Families

About this module:

It is important to develop strong and positive relationships with the families of the people you support. In difficult times, it is important that the staff and family feel like partners and not adversaries. Good communication is essential to make a positive experience for everyone involved. This module will address some key issues and offer strategies that you can implement to help improve communication with families.

This module features presentations from Janis Swindlehurst, Maria Hodermarska, and Clara Berg.

 

On successful completion of this module, you will be able to:


  • Understand the importance of communication in developing a positive and trusting relationship with families of the people you support.

  • Learn different strategies to improve how you communicate with families.


Module Length: 27 Minutes

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Made Possible - Stories of Success

About this module:

Today’s negative perceptions regarding people with disabilities are a hangover from how people seen as “different” were treated in the past. These opinions need to change. Success and ambition are universal traits that are important to all human beings alike. In this module, you will learn about how advocates are helping to shatter stereotypes of people you support by highlighting their talents and focusing on their ability, not their disability. Failing to acknowledge the existence of these qualities in the lives of people with disabilities means that not only do our communities end up less interesting and diverse, we deny the fact that disabled people are human too.

This module features presentations from Lizzie Emeh, Sarah Gordy, and Shuan Webster.

 

On successful completion of this module, you will be able to:


  • Explain the importance of shattering stereotypes of disability by highlighting talents and focusing on ability, rather than disability.

  • Explain the importance of friends and family support in ensuring that everyday care and support is the best it can be to help people with disabilities to reach their goals.
  • Understand that failing to acknowledge the existence of success and ambition in the lives of people with disabilities means that not only do our communities end up less interesting and diverse, we deny the fact that disabled people are human too.


Module Length: 25 Minutes

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Made Possible - Stories of Success

About this module:

Today’s negative perceptions regarding people with disabilities are a hangover from how people seen as “different” were treated in the past. These opinions need to change. Success and ambition are universal traits that are important to all human beings alike. In this module, you will learn about how advocates are helping to shatter stereotypes of people you support by highlighting their talents and focusing on their ability, not their disability. Failing to acknowledge the existence of these qualities in the lives of people with disabilities means that not only do our communities end up less interesting and diverse, we deny the fact that disabled people are human too.

This module features presentations from Lizzie Emeh, Sarah Gordy, and Shuan Webster.

 

On successful completion of this module, you will be able to:


  • Explain the importance of shattering stereotypes of disability by highlighting talents and focusing on ability, rather than disability.

  • Explain the importance of friends and family support in ensuring that everyday care and support is the best it can be to help people with disabilities to reach their goals.
  • Understand that failing to acknowledge the existence of success and ambition in the lives of people with disabilities means that not only do our communities end up less interesting and diverse, we deny the fact that disabled people are human too.


Module Length: 25 Minutes

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Maintaining Friendships

About this module:

True friends are hard to find, so in order to have a good friend, you need to be a good friend! It takes time and dedication on both sides to keep friendship going. This module will explain how you can help people to maintain friendships.

This module features presentations from Joseph Macbeth and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how people can maintain the friendships they have in their lives.

  • Understand the importance of reciprocity in building and maintaining friendships.


Module Length: 37 Minutes

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Maintaining Friendships

About this module:

True friends are hard to find, so in order to have a good friend, you need to be a good friend! It takes time and dedication on both sides to keep friendship going. This module will explain how you can help people to maintain friendships.

This module features presentations from Joseph Macbeth and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how people can maintain the friendships they have in their lives.

  • Understand the importance of reciprocity in building and maintaining friendships.


Module Length: 37 Minutes

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Make Paperwork Personal

About this module:

This module will help you to appreciate paperwork by focusing on the person. Behind every word you write there is a person. Join us as we stop doing paperwork and start doing people work.

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:


  • Explain why paperwork is people work.

  • Focus on the person instead of just the documentation.


Module Length: 18 Minutes

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Make Paperwork Personal

About this module:

This module will help you to appreciate paperwork by focusing on the person. Behind every word you write there is a person. Join us as we stop doing paperwork and start doing people work.

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:


  • Explain why paperwork is people work.

  • Focus on the person instead of just the documentation.


Module Length: 18 Minutes

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Mental Health - Diagnosis

About this module:

Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Sometimes, when things go wrong, we want things to be better quickly. But when we think about the people we support, this approach rarely works. Things can be much more complicated for people with disabilities. Sometimes there is no quick fix. This module will help you to understanding if there is a mental issue, what it is and how best to approach the person’s needs properly.

This module was written by Yona Lunsky and features presentations from Yona Lunsky,Amanda Sawyer, Heather Hermans and Christine Burke.

On successful completion of this module, you will be able to:


  • Apply various tools and approaches to help determine what might be contributing to a mental health difficulty.


Module Length: 47 Minutes

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Mental Health - Diagnosis

About this module:

Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Sometimes, when things go wrong, we want things to be better quickly. But when we think about the people we support, this approach rarely works. Things can be much more complicated for people with disabilities. Sometimes there is no quick fix. This module will help you to understanding if there is a mental issue, what it is and how best to approach the person’s needs properly.

This module was written by Yona Lunsky and features presentations from Yona Lunsky,Amanda Sawyer, Heather Hermans and Christine Burke.

On successful completion of this module, you will be able to:


  • Apply various tools and approaches to help determine what might be contributing to a mental health difficulty.


Module Length: 47 Minutes

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Mental Health - Psychiatric Disorders

About this module:

A psychiatric disorder is a mental illness that is diagnosed by a mental health professional. There are many different types of psychiatric disorders. This module will review these disorders so that you can identify the most common forms of mental illness in order to better support the people with whom you work.

This module was written by Yona Lunsky and features presentations from  Shineeca Mcleod and Victor Pereira.

On successful completion of this module, you will be able to:


  • Identify the most common forms of psychiatric disorders.


Module Length: 30 Minutes

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Mental Health - Psychiatric Disorders

About this module:

A psychiatric disorder is a mental illness that is diagnosed by a mental health professional. There are many different types of psychiatric disorders. This module will review these disorders so that you can identify the most common forms of mental illness in order to better support the people with whom you work.

This module was written by Yona Lunsky and features presentations from  Shineeca Mcleod and Victor Pereira.

On successful completion of this module, you will be able to:


  • Identify the most common forms of psychiatric disorders.


Module Length: 30 Minutes

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Mental Health - Treatment Options and Hospital Visits

About this module:

Being healthy is more than just about how your body is working; it also involves your thoughts and feelings, known as your mental health. Mental health includes our emotional, psychological, and social well-being. This module will help you to understand the different treatment options for someone who has a mental health issue as well as help people to develop better ways to cope with difficult situations and emotions. It will also offer guidance on how to help people you support before, during and after they visit a hospital.

This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Amanda Sawyer and Heather Hermans.

On successful completion of this module, you will be able to:


  • Understand the different treatment options for someone who has a mental health illness.

  • Help people to develop better ways to cope with difficult situations and emotions.
  • Offer guidance on how to help people you support before, during and after they visit a hospital.


Module Length: 45 Minutes

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Mental Health - Treatment Options and Hospital Visits

About this module:

Being healthy is more than just about how your body is working; it also involves your thoughts and feelings, known as your mental health. Mental health includes our emotional, psychological, and social well-being. This module will help you to understand the different treatment options for someone who has a mental health issue as well as help people to develop better ways to cope with difficult situations and emotions. It will also offer guidance on how to help people you support before, during and after they visit a hospital.

This module was written by Yona Lunsky and features presentations from Yona Lunsky, Shineeca Mcleod, Amanda Sawyer and Heather Hermans.

On successful completion of this module, you will be able to:


  • Understand the different treatment options for someone who has a mental health illness.

  • Help people to develop better ways to cope with difficult situations and emotions.
  • Offer guidance on how to help people you support before, during and after they visit a hospital.


Module Length: 45 Minutes

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Mental Health Explained

About this module:

Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood, adolescence and adulthood. This module help you understand what mental health means and the factors that contribute to good mental health.

This module was written by Yona Lunsky and features presentations from Yona Lunsky and Christine Burke.

On successful completion of this module, you will be able to:


  • Understand what mental health means and the factors that contribute to good mental health.


Module Length: 30 Minutes

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Mental Health Explained

About this module:

Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make choices. Mental health is important at every stage of life, from childhood, adolescence and adulthood. This module help you understand what mental health means and the factors that contribute to good mental health.

This module was written by Yona Lunsky and features presentations from Yona Lunsky and Christine Burke.

On successful completion of this module, you will be able to:


  • Understand what mental health means and the factors that contribute to good mental health.


Module Length: 30 Minutes

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Mental Health Promotion

About this module:

Mental health includes our emotional, psychological, and social well-being. Paying attention to your own mental health is not only good for you, it is important to model for the people you support. We each need to know what we need from others and ourselves to remain mentally healthy. This module will help you to protect and promote the mental health of both you and the people you support.

This module was written by Yona Lunsky and features presentations from Dr Mike Evans ,Yona Lunsky, Victor Pereira, Patricia Charlesworth and Richard Lawrence.

On successful completion of this module, you will be able to:


  • Protect and promote the mental health of both you and the people you support.


Module Length: 32 Minutes

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Mental Health Promotion

About this module:

Mental health includes our emotional, psychological, and social well-being. Paying attention to your own mental health is not only good for you, it is important to model for the people you support. We each need to know what we need from others and ourselves to remain mentally healthy. This module will help you to protect and promote the mental health of both you and the people you support.

This module was written by Yona Lunsky and features presentations from Dr Mike Evans ,Yona Lunsky, Victor Pereira, Patricia Charlesworth and Richard Lawrence.

On successful completion of this module, you will be able to:


  • Protect and promote the mental health of both you and the people you support.


Module Length: 32 Minutes

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Moving Beyond Difficult Behavior

About this module:

When people have difficult behavior they often develop identities as "problem people." If enough people begin to think of the person as a "problem," he or she will begin to believe it too. We all need to be needed. This module introduces some approaches and strategies you can use to help people to move beyond difficult behavior.

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:


  • Understand the behavior that people exhibit.

  • Explain how you can help people develop a positive identity.
  • Explain some things you can do to help people to have more choice and control in their lives.


Module Length: 44 Minutes

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Moving Beyond Difficult Behavior

About this module:

When people have difficult behavior they often develop identities as "problem people." If enough people begin to think of the person as a "problem," he or she will begin to believe it too. We all need to be needed. This module introduces some approaches and strategies you can use to help people to move beyond difficult behavior.

This module features presentations from David Pitonyak.

 

On successful completion of this module, you will be able to:


  • Understand the behavior that people exhibit.

  • Explain how you can help people develop a positive identity.
  • Explain some things you can do to help people to have more choice and control in their lives.


Module Length: 44 Minutes

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Our Greatest Hits Vol I

About this module:

We use music to express our values and connect you with our mission. Music connects us as humans in a way that words alone cannot. Music is a language that bridges cultures, genders, and generations. Music is a means of expression. Music connects emotions – hope, regret, love – and our stories. This module presents a collection of the greatest disability songs in one place.

This module features songs from Peter Leidy, Michael Steinbruck and Mike Bonikowski.

 

On successful completion of this module, you will be able to:


  • Describe the power of inclusion.

  • Explain the importance of home and what it means to be in control of that space.
  • Understand why professionals should not control people’s lives.
  • Explore what it means to provide great support.


Module Length: 38 Minutes

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Our Greatest Hits Vol I

About this module:

We use music to express our values and connect you with our mission. Music connects us as humans in a way that words alone cannot. Music is a language that bridges cultures, genders, and generations. Music is a means of expression. Music connects emotions – hope, regret, love – and our stories. This module presents a collection of the greatest disability songs in one place.

This module features songs from Peter Leidy, Michael Steinbruck and Mike Bonikowski.

 

On successful completion of this module, you will be able to:


  • Describe the power of inclusion.

  • Explain the importance of home and what it means to be in control of that space.
  • Understand why professionals should not control people’s lives.
  • Explore what it means to provide great support.


Module Length: 38 Minutes

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Our Greatest Hits Vol II

About this module:

We use stories to influence, teach and inspire. Every person has a story to tell, but some people’s stories have a way of connecting with us on a level that is deeply impactful. In this module, we will share a collection of the most powerful stories we have ever heard. The great stories in this module will help you to connect the values and ideals of great support to the lives of the people you support.

This module features songs from Karyn Harvey, Joseph Macbeth, David Pitonyak, Diana McCourt and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Better understand the needs of the people you support, their families, and your role in their lives.

  • Understand the importance of control as it relates to supporting people to make their own decisions.

     

     

     


Module Length: 44 Minutes

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Our Greatest Hits Vol II

About this module:

We use stories to influence, teach and inspire. Every person has a story to tell, but some people’s stories have a way of connecting with us on a level that is deeply impactful. In this module, we will share a collection of the most powerful stories we have ever heard. The great stories in this module will help you to connect the values and ideals of great support to the lives of the people you support.

This module features songs from Karyn Harvey, Joseph Macbeth, David Pitonyak, Diana McCourt and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Better understand the needs of the people you support, their families, and your role in their lives.

  • Understand the importance of control as it relates to supporting people to make their own decisions.

     

     

     


Module Length: 44 Minutes

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Partnership Documentation

About this module:

John Raffaele is passionate about documentation. In this module, John will introduce the person-centered approach of writing with people instead of for them.

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:


  • Describe and apply the concept and process of documenting with people, known as partnership documentation

  • Be able to explain the person-centered approach of writing with people instead of for them.


Module Length: 38 Minutes

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Partnership Documentation

About this module:

John Raffaele is passionate about documentation. In this module, John will introduce the person-centered approach of writing with people instead of for them.

This module features presentations from John Raffaele and Janice Bartley.

 

On successful completion of this module, you will be able to:


  • Describe and apply the concept and process of documenting with people, known as partnership documentation

  • Be able to explain the person-centered approach of writing with people instead of for them.


Module Length: 38 Minutes

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Person-Centered Planning, An Introduction

About this module:

Why and how could someone you support benefit from having a person-centered plan? This module will explore this question, as well as the common misconceptions and best practices that relate to person-centered planning.

This module features presentations from Beth Mount, Sam Sly, and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Understand the key principles and best practices that underpin person-centered planning.

  • Describe the common misconceptions about person-centered planning.


Module Length: 36 Minutes

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Person-Centered Planning, An Introduction

About this module:

Why and how could someone you support benefit from having a person-centered plan? This module will explore this question, as well as the common misconceptions and best practices that relate to person-centered planning.

This module features presentations from Beth Mount, Sam Sly, and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Understand the key principles and best practices that underpin person-centered planning.

  • Describe the common misconceptions about person-centered planning.


Module Length: 36 Minutes

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Person-Centered Planning, How To

About this module:

This module will introduce you to person-centered planning and the different planning tools. This module will also help you to learn how people can control their own plans, what your role is at a planning meeting and how you can help people to review their progress.

This module features presentations from Jack Pearpoint.

 

On successful completion of this module, you will be able to:


  • Describe what makes an effective person-centered planning meeting. 

  • Explain how to support someone through their planning meeting
  • Understand how you can help people to control their own meeting


Module Length: 36 Minutes

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Person-Centered Planning, How To

About this module:

This module will introduce you to person-centered planning and the different planning tools. This module will also help you to learn how people can control their own plans, what your role is at a planning meeting and how you can help people to review their progress.

This module features presentations from Jack Pearpoint.

 

On successful completion of this module, you will be able to:


  • Describe what makes an effective person-centered planning meeting. 

  • Explain how to support someone through their planning meeting
  • Understand how you can help people to control their own meeting


Module Length: 36 Minutes

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Person-Centered Practice

About this module:

This module will provide a brief but broad overview of key thinking behind the principles and practices that define what it means to be person-centered.

This module features presentations from Beth Mount, David Hasbury, Jack Pearpoint and Simon Duffy.

 

On successful completion of this module, you will be able to:


  • Define what person-centered approach, thinking and planning mean

  • Define the medical and social models of disability
  • Explain the difference between a system-centered and a person-centered approach
  • Clarify the key principles associated with person-centered practice


Module Length: 34 Minutes

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Person-Centered Practice

About this module:

This module will provide a brief but broad overview of key thinking behind the principles and practices that define what it means to be person-centered.

This module features presentations from Beth Mount, David Hasbury, Jack Pearpoint and Simon Duffy.

 

On successful completion of this module, you will be able to:


  • Define what person-centered approach, thinking and planning mean

  • Define the medical and social models of disability
  • Explain the difference between a system-centered and a person-centered approach
  • Clarify the key principles associated with person-centered practice


Module Length: 34 Minutes

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Person-Centered Thinking

About this module:

Person-centered thinking can help you to listen to the person, learn from them and then act upon what you have learned. This module will review a range of person-centered thinking tools to support this approach.

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define what person-centered thinking means.

  • Apply a range of person-centered thinking tools to your practice.


Module Length: 32 Minutes

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Person-Centered Thinking

About this module:

Person-centered thinking can help you to listen to the person, learn from them and then act upon what you have learned. This module will review a range of person-centered thinking tools to support this approach.

This module features presentations from Bev Ashman, Julie Beadle-Brown, and Margaret Cushen.

 

On successful completion of this module, you will be able to:


  • Define what person-centered thinking means.

  • Apply a range of person-centered thinking tools to your practice.


Module Length: 32 Minutes

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Personal Care Matters

About this module:

Why does someone accept help from one person and not another? It should not be a matter of luck whether or not you receive sensitive and respectful intimate care and whether you get choice and control in the way you are supported. This module will examine the importance of allowing people to be in control while being properly supported, even when they may not communicate by using words.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module:


  • Understand the importance of allowing people to be in control.

  • Understand what parallel talk is and how it can be used to seek permission.


Module Length: 45 Minutes

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Personal Care Matters

About this module:

Why does someone accept help from one person and not another? It should not be a matter of luck whether or not you receive sensitive and respectful intimate care and whether you get choice and control in the way you are supported. This module will examine the importance of allowing people to be in control while being properly supported, even when they may not communicate by using words.

This module features presentations from Dave Hingsburger.

 

On successful completion of this module:


  • Understand the importance of allowing people to be in control.

  • Understand what parallel talk is and how it can be used to seek permission.


Module Length: 45 Minutes

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Personal Care, A Protocol For

About this module:

People like to be approached as individual, unique beings, with differing likes and dislikes and differing preferences for getting services. A protocol for personal care is a great practical way to put all this into practice. This module will take a look at some of the helpful ways to make this approach a reality.

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Explain how to create and the purpose of a protocol for personal care.


Module Length: 27 Minutes

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Personal Care, A Protocol For

About this module:

People like to be approached as individual, unique beings, with differing likes and dislikes and differing preferences for getting services. A protocol for personal care is a great practical way to put all this into practice. This module will take a look at some of the helpful ways to make this approach a reality.

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Explain how to create and the purpose of a protocol for personal care.


Module Length: 27 Minutes

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Personal Care, A Right to Privacy

About this module:

This module underlines how important it is for you to provide and for people to receive sensitive and respectful intimate care.

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.

  • Help people to be to make choices and be in control even when they do not communicate by using words.


Module Length: 25 Minutes

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Personal Care, A Right to Privacy

About this module:

This module underlines how important it is for you to provide and for people to receive sensitive and respectful intimate care.

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.

  • Help people to be to make choices and be in control even when they do not communicate by using words.


Module Length: 25 Minutes

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Personal Care, Routines Matter

About this module:

This module will not give you specific advice about how you toilet, bathe or shower a person. While we can talk about general rules, the specifics are really yours to work out with the person who receives your support. It is important however, to come to the realization that how you do things: shower, bathe, toilet and dress yourself, can lead to opinions on the rightness and wrongness of other approaches. These can be deeply ingrained. This module will explore why the routines of the person you support are so important.

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Understand the importance of routines when it comes to giving personal and intimate care.

  • Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.


Module Length: 24 Minutes

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Personal Care, Routines Matter

About this module:

This module will not give you specific advice about how you toilet, bathe or shower a person. While we can talk about general rules, the specifics are really yours to work out with the person who receives your support. It is important however, to come to the realization that how you do things: shower, bathe, toilet and dress yourself, can lead to opinions on the rightness and wrongness of other approaches. These can be deeply ingrained. This module will explore why the routines of the person you support are so important.

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Understand the importance of routines when it comes to giving personal and intimate care.

  • Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.


Module Length: 24 Minutes

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Personal vs Intimate Care

About this module:

Bodies need maintenance. That means that when we support people, some of that support may bring us to provide service that involves their body. This module will look at the importance of the work of providing personal and intimate care by moving the perspective from what you think is okay, or how you live in your world, to what that of the person you support.

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Understand the difference between personal and intimate care.

  • Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.


Module Length: 20 Minutes

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Personal vs Intimate Care

About this module:

Bodies need maintenance. That means that when we support people, some of that support may bring us to provide service that involves their body. This module will look at the importance of the work of providing personal and intimate care by moving the perspective from what you think is okay, or how you live in your world, to what that of the person you support.

This module is written by and features presentations from Dave Hingsburger.

On successful completion of this module, you will be able to:


  • Understand the difference between personal and intimate care.

  • Provide assistance from the perspective of the person you support that is sensitive, calm, respectful, private and patient.


Module Length: 20 Minutes

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Professional Documentation

About this module:

Records, charts and files are snapshots in time of a human being's precious life. A person with a disability who receives support has a right to have their life recorded in a respectful, meaningful and skilled manner. This will module will help you to learn how to make professional documentation.

This module features presentations from John Raffaele.

 

On successful completion of this module, you will be able to:


  • Explain what constitutes unprofessional documentation

  • Understand the importance of and be able to apply practical strategies to ensure legible, accurate, respectful, concise, confidential and meaningful documentation
  • Appreciate documentation as a competency and a skill


Module Length: 42 Minutes

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Professional Documentation

About this module:

Records, charts and files are snapshots in time of a human being's precious life. A person with a disability who receives support has a right to have their life recorded in a respectful, meaningful and skilled manner. This will module will help you to learn how to make professional documentation.

This module features presentations from John Raffaele.

 

On successful completion of this module, you will be able to:


  • Explain what constitutes unprofessional documentation

  • Understand the importance of and be able to apply practical strategies to ensure legible, accurate, respectful, concise, confidential and meaningful documentation
  • Appreciate documentation as a competency and a skill


Module Length: 42 Minutes

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Rights, A Personal Perspective

About this module:

The disability rights movement has been crucial in changing the lives of people with disabilities. In this module Bernard Carabello describes how the disability rights movement affected his life.

This module features presentations from Bernard Carabello.

On successful completion of this module, you will be able to:


  • Explain the potential consequences of disregarding people’s rights.


Module Length: 21 Minutes

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Rights, A Personal Perspective

About this module:

The disability rights movement has been crucial in changing the lives of people with disabilities. In this module Bernard Carabello describes how the disability rights movement affected his life.

This module features presentations from Bernard Carabello.

On successful completion of this module, you will be able to:


  • Explain the potential consequences of disregarding people’s rights.


Module Length: 21 Minutes

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Rights, A Review

About this module:

This module will provide you with a broad overview of what rights are and the importance of rights. The module will then explain in detail some of the most important rights for the people you support.

This module features presentations from Simon Duffy and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Explain what rights are and why they are important.

  • Define some of the most important rights for the people we support


Module Length: 36 Minutes

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Rights, A Review

About this module:

This module will provide you with a broad overview of what rights are and the importance of rights. The module will then explain in detail some of the most important rights for the people you support.

This module features presentations from Simon Duffy and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Explain what rights are and why they are important.

  • Define some of the most important rights for the people we support


Module Length: 36 Minutes

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Rights, When Rights May be Limited

About this module:

Your role is to support people in exercising their rights, but you must also help people to understand their responsibility to respect and consider other people’s legal rights. This module will review when rights may be limited.

This module features presentations from Gary Kent, Dave Hingsburger and Simon Duffy.

 

On successful completion of this module, you will be able to:


  • Detail how, why, and in what circumstances rights may be limited or taken away.

  • Explain how rights interact with responsibilities, decision-making, risk, power, and control.


Module Length: 23 Minutes

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Rights, When Rights May be Limited

About this module:

Your role is to support people in exercising their rights, but you must also help people to understand their responsibility to respect and consider other people’s legal rights. This module will review when rights may be limited.

This module features presentations from Gary Kent, Dave Hingsburger and Simon Duffy.

 

On successful completion of this module, you will be able to:


  • Detail how, why, and in what circumstances rights may be limited or taken away.

  • Explain how rights interact with responsibilities, decision-making, risk, power, and control.


Module Length: 23 Minutes

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Stress and its Impact on Families

About this module:

Featuring a small collection of engaging stories from families of people with disabilities this module will help you to understand the challenges many families face and the impact their experience has on them.

This module features presentations from Clara Berg, Evelyn Perez, and Malia Windrow-Carlotto.

 

On successful completion of this module, you will be able to:


  • Explain how factors in the household such as finances, cultural diversity and medical issues can add stress to an already difficult situation.

  • Recognize the importance of your role while understanding that you can never know what it is truly like to be a family member of someone with a disability.


Module Length: 30 Minutes

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Stress and its Impact on Families

About this module:

Featuring a small collection of engaging stories from families of people with disabilities this module will help you to understand the challenges many families face and the impact their experience has on them.

This module features presentations from Clara Berg, Evelyn Perez, and Malia Windrow-Carlotto.

 

On successful completion of this module, you will be able to:


  • Explain how factors in the household such as finances, cultural diversity and medical issues can add stress to an already difficult situation.

  • Recognize the importance of your role while understanding that you can never know what it is truly like to be a family member of someone with a disability.


Module Length: 30 Minutes

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The Good Things in Life

About this module:

In this module, we will introduce you to the "good things in life." We will explore what they are, why they are important to the people you support, and how they relate to the valued social roles that we all fulfill. We will then detail the potential benefits that come when people fulfill these roles.

This module features presentations from Marc Tumeinski, Beth Mount and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Describe the “good things in life” and associated valued social roles with examples, and also explain how they are linked.

  • Explain the wounds that people experience and how they affect people


Module Length: 35 Minutes

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The Good Things in Life

About this module:

In this module, we will introduce you to the "good things in life." We will explore what they are, why they are important to the people you support, and how they relate to the valued social roles that we all fulfill. We will then detail the potential benefits that come when people fulfill these roles.

This module features presentations from Marc Tumeinski, Beth Mount and Gary Kent.

 

On successful completion of this module, you will be able to:


  • Describe the “good things in life” and associated valued social roles with examples, and also explain how they are linked.

  • Explain the wounds that people experience and how they affect people


Module Length: 35 Minutes

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The Impact of Disability

About this module:

This module will evaluate the significant impact of living with a disability. A range of experiences and their influence will be explored which will in turn help you to understand the importance of learning about and from the person you support.

This module features presentations from Marc Tumeinski, Sam Sly and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how an intellectual disability can impact the person’s life

  • Describe a range of experiences that impact the person's life including segregation, congregation, negative perception and treatment, social devaluation, loneliness, poor health, poverty and abuse
  • Explain the importance of the person's history and the involvement of their family


Module Length: 38 Minutes

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The Impact of Disability

About this module:

This module will evaluate the significant impact of living with a disability. A range of experiences and their influence will be explored which will in turn help you to understand the importance of learning about and from the person you support.

This module features presentations from Marc Tumeinski, Sam Sly and Dave Hingsburger.

 

On successful completion of this module, you will be able to:


  • Explain how an intellectual disability can impact the person’s life

  • Describe a range of experiences that impact the person's life including segregation, congregation, negative perception and treatment, social devaluation, loneliness, poor health, poverty and abuse
  • Explain the importance of the person's history and the involvement of their family


Module Length: 38 Minutes

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The Importance of Being Present

About this module:

"The secret of health for both mind and body is not to mourn for the past, worry about the future, or anticipate troubles, but to live in the present moment wisely and earnestly." - The Teaching of Buddha This module introduces approaches and strategies to help you to be more present in the relationships you have with the people and families you support.

This module features presentations from Kate Fulton.

On successful completion of this module, you will be able to:


  • Describe how to be present in the relationships you have with the people and families you support.

  • Understand your intentions and explore the intentions of the people you support.


Module Length: 28 Minutes

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The Importance of Being Present

About this module:

"The secret of health for both mind and body is not to mourn for the past, worry about the future, or anticipate troubles, but to live in the present moment wisely and earnestly." - The Teaching of Buddha This module introduces approaches and strategies to help you to be more present in the relationships you have with the people and families you support.

This module features presentations from Kate Fulton.

On successful completion of this module, you will be able to:


  • Describe how to be present in the relationships you have with the people and families you support.

  • Understand your intentions and explore the intentions of the people you support.


Module Length: 28 Minutes

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The Importance of Control

About this module:

Self-determination is an important part of all our lives, but it is something we often take for granted until we suddenly find we are not in control. If we lose control of our lives, we become very vulnerable. Many of the people we support find that they are not in control of their lives. This module explains why control is so important and how it functions in our day-to-day lives.

This module features presentations from Simon Duffy, Patti Scott, Bernard Carabello and Dave Hasbury.

 

On successful completion of this module, you will be able to:


  • Explain why being in control is important to everyone.

  • Define control and what it means in people’s lives.


Module Length: 26 Minutes

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The Importance of Control

About this module:

Self-determination is an important part of all our lives, but it is something we often take for granted until we suddenly find we are not in control. If we lose control of our lives, we become very vulnerable. Many of the people we support find that they are not in control of their lives. This module explains why control is so important and how it functions in our day-to-day lives.

This module features presentations from Simon Duffy, Patti Scott, Bernard Carabello and Dave Hasbury.

 

On successful completion of this module, you will be able to:


  • Explain why being in control is important to everyone.

  • Define control and what it means in people’s lives.


Module Length: 26 Minutes

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The Power of Beliefs and Positivity

About this module:

Our beliefs and attitudes affect the outcome and quality of our experiences. One of the most important qualities of good support is optimism and a positive approach. This module introduces some approaches and strategies you can use to harness the power of your beliefs and positivity in order to better assist those that you support.

On successful completion of this module, you will be able to:


  • Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.

  • Define the benefits and appropriate application of a positive approach.
  • Understand how to help people challenge what is possible.


Module Length: 37 Minutes

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The Power of Beliefs and Positivity

About this module:

Our beliefs and attitudes affect the outcome and quality of our experiences. One of the most important qualities of good support is optimism and a positive approach. This module introduces some approaches and strategies you can use to harness the power of your beliefs and positivity in order to better assist those that you support.

On successful completion of this module, you will be able to:


  • Explain how your beliefs shape what you see, how you behave, and the outcomes and quality of experiences.

  • Define the benefits and appropriate application of a positive approach.
  • Understand how to help people challenge what is possible.


Module Length: 37 Minutes

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Understanding Difficult Behavior

About this module:

This module will help you to understand what difficult behavior is, what may cause it, and what it may look like. The module will go onto look at how services have historically responded to people who have difficult behaviors, and how we are now starting to ask different questions and find more positive solutions.

This module features presentations from Doreen Kelly.

 

On successful completion of this module, you will be able to:


  • Define difficult behavior.

  • Explain the individual and environmental characteristics that may cause difficult behavior.
  • Provide a broad overview of the difficult behavior you may encounter.
  • Explain the traditional and more modern approaches to difficult behavior.


Module Length: 29 Minutes

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Understanding Difficult Behavior

About this module:

This module will help you to understand what difficult behavior is, what may cause it, and what it may look like. The module will go onto look at how services have historically responded to people who have difficult behaviors, and how we are now starting to ask different questions and find more positive solutions.

This module features presentations from Doreen Kelly.

 

On successful completion of this module, you will be able to:


  • Define difficult behavior.

  • Explain the individual and environmental characteristics that may cause difficult behavior.
  • Provide a broad overview of the difficult behavior you may encounter.
  • Explain the traditional and more modern approaches to difficult behavior.


Module Length: 29 Minutes

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Understanding the Families Perspective

About this module:

This module introduces some insights and approaches to help you better understand the perspective of the families of the people you support and how and why it may differ from your own.

This module features presentations from Clara Berg, Janis Swindlehurst, and Diana McCourt.

 

On successful completion of this module, you will be able to:


  • Understand the perspectives and experiences of families.

  • Recognize the advantages and disadvantages of a support worker’s perspective.


Module Length: 27 Minutes

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Understanding the Families Perspective

About this module:

This module introduces some insights and approaches to help you better understand the perspective of the families of the people you support and how and why it may differ from your own.

This module features presentations from Clara Berg, Janis Swindlehurst, and Diana McCourt.

 

On successful completion of this module, you will be able to:


  • Understand the perspectives and experiences of families.

  • Recognize the advantages and disadvantages of a support worker’s perspective.


Module Length: 27 Minutes

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Why Friendships and Community are Important

About this module:

Community is the very essence of how we live and spend time with others. Friendships offer a unique blend of affection, loyalty, love, respect, trust, and of course fun. This module will explore the importance community and friendships and how they impact our lives.

This module features presentations from Jack Pearpoint, Lynda Kahn, Dave Hingsburger, Beth Mount and Steve Dymond.

 

On successful completion of this module, you will be able to:


  • Explain what community and friendships mean.

  • Explain the importance of friendships and community.
  • Understand the safety that comes with friendships and community.


Module Length: 27 Minutes

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Why Friendships and Community are Important

About this module:

Community is the very essence of how we live and spend time with others. Friendships offer a unique blend of affection, loyalty, love, respect, trust, and of course fun. This module will explore the importance community and friendships and how they impact our lives.

This module features presentations from Jack Pearpoint, Lynda Kahn, Dave Hingsburger, Beth Mount and Steve Dymond.

 

On successful completion of this module, you will be able to:


  • Explain what community and friendships mean.

  • Explain the importance of friendships and community.
  • Understand the safety that comes with friendships and community.


Module Length: 27 Minutes

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